[Resolved]  Vodafone — cheating

Address:Chittoor, Andhra Pradesh

i want the details of my friend no because whether shi is cheating or not am not understanding thats why am asking u plzzzz reply me to my email id as soon as possible mobile no is [protected]
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Dec 3, 2016
Complaint marked as Resolved 
Verified Support
Mar 13, 2012
Vodafone India Customer Care's response
Hello Harjit,

Thanks for writing to us. As per the details mentioned in the email sent to you, you've been charged correctly as per the usage done on your handset. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Punjab
Verified Support
Aug 04, 2012
Vodafone India Customer Care's response
Hello Ajit,

Please share your contact number with us here http://bit.ly/PQdOol so that we can address your concern better.

Regards,
Vodafone Customer Care.
Verified Support
Aug 09, 2013
Vodafone India Customer Care's response
Hello Ajit,

We could not reach you on your number. Please note that the STD pack benefits are applicable only for calls to mobile and not to landline. Thus, the charges are valid.

Regards,
Vodafone Customer Care, Maharashtra & Goa (except Mumbai)
Complaint comments 

Comments

find a number details & address

+91-[protected]
I want a details and address of the above vodafone number. please mail me.
thank you...
I have started 1 year contract with VODAFONE at 2 July 2008.

At the starting point, I understood I can cancel after 1 year. So I visited VODAFONE agency on June 2009 to cancel my contract.

Accroding to the explanation of the agency, I submitted the cancellation by fax. I think everything was OK. I turned off my mobile and didnot use the mobile any more.

But unfortunately the VODAFONE fee was still charged after 2 months from my bank account. I was very upset.

I visited the agency again and I asked I donot understand why the fee was still charged. The agency replied "We donot know why"

After a while, one womam in agency showed me a general policy. According to the policy, I have to cancel the contract before 3 months. So I have tp pay the fee July, August and September.

At the point of contract, there was not any explanation about 3 months policy. Also the agency did not give me any policy and letter about cancellation policy.

When I visited the agency to cancell my mobile, the agency did not any explanation.

I think it is cheat. terrible.

VODAFONE is just focus on selling their service. Do not consider after sales service.

I would like to claim because it is incomplete sales.
i ma jashvantrathod

from:gujarta
hi
jashvantrathod

my mobil non [protected]
ive been using vodafone postpaid since a yr and at the end of every month,all i did was call 111 nd yell at those people coz every month they would charge somewhere around 600 to 700 rs. in fact when i got my credit limit reduced to rs.300,my bill used to be rs 471 and so on. i mean when my credit limit is rs.300,how the f can they charge an amount exceeding rs 300????sick of all this,i got it switched to prepaid,only to add insult to injury coz although i paid for the sim and got the sim at home,the Vodafone executive forgot to enter the number while giving me the sim and so again my sim was out of service and yeah the Vodafone stores are also located poles apart from every station so i had to take the pains to visit their store and tell their dumbass executives to fix this problem.Again i recharged my phone with rs 52 for the new per second scheme and believe me,they took ONE WEEK and NUMEROUS VISITS to the store to get it done!!!!!!!!!Finally when i got it fixed,i got an sms that my documents were lost by the store and hence my services would be stopped from tomorrow!!!!IS it my fault that the store was irresponsible enough to lose the documents i had submitted?????????and why dont they verify the documents before starting the service itself??Whenever i call 111 now,there are no so called"executives" to recieve the call and all you hear is that you have to keep on pressing no.s ranging from 1 to 9 tiem and again until your fingers hurt and you throw your phone in the trash can!!!!!!!!!!!!!HAPPY TO HELP???????????i don't think so!!!!!!!!!!!!!!!!!!!!!!!i seriously hate vodafone like hell coz they are nothing but soulless moneymaking dumbasses!!!!!!!!!!!
my vodafone post paid number is [protected] I want to change into prepaid

Vodafone — cheating to customer

Dear sir,
I was talking on 07.12.09 at evening with my home & my aunty in conference those are all vodafone no. but in the middle of talking i call to anaother aunty who has telephone no-[protected].

metter is that i have recharges of Rs.249 for local vodafone to vodafone free . when i called to [protected] and cut within one minute but unfortunately Rs.5/-(five) has been deducted from my main balance instead of 50paise only.

i am very sad to say sir when i call to customer care they told me that i have called to 90900347 for 10minutes and they did not give me satisfaction with talking.
plz take necerry action against vodafone for cheating activities.


Regards

Kartik jena.
hi
sir
iam not seticfied on vodafone service my number not cross creadit limit but my outgoing temparey barred iam alredy pay in 900 rupes but iam facing any probleam

Vodafone — cheating

My number is [protected] I not request caller tune but he deduct Rs. 30 I complaint vodophone customer care but hes not response .
Dear Sir,
I want to convey my voice into deaf ears of Vodafone through this forum. I had taken combo facility.For this they were deducting 118 Rs from the balance every month. This facility was costly so I decided not to keep it further. I kept my balance below 118, as they couldn't deduct the amount, but shrudely they deducted my balance & kept me in minus upto 85 Rs.When I made complaint to their officers they stopped combo facility saying that "your combo facility is withdrawn due to not maintaining proper balance but not credited the deducted amount. They have charged for that facility which they are not providing.I think I will get justice soon.
Thanks
Rakesh Kumar
Hi Rakesh,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/XQ7Tk and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone — cheating of chat service &reactivation of my number

Dear
sir/Madam

I hereby explaining the difficulty while using the Vodafone.Please consider the complaint and do the needful.


1 .While using Vodafone voice chat IC and chat with different person but I came to realized that their your own person appointed by you ,it vodafone I can through neccessary.

2.I repayed the full amount with full interest only on condition that the same number will be reactivate.After receiving the amount I got the information that the number has been deactivated ,and it is impossible to activate the same number.

3.When I intimated the above issues to your nodal officer she replied that issues could not be sorted due the de activation of sim card.After that I submitted the complaint through e mail I got the reply from --nodel officer that it will be activated at the earlist and requested me to contact the nearest Vodafone Store.

4. I didnot get any satisfactory reply from your Nodal officer for my query about Voice chat (I was cheated and have realised that your own female staff had been chatting me by waisting my time and money .The above all you have exploitted the customers innocence and trust with you and I came to know that you have appointed staffs for this pity game for voice chatting.While calling your vodafone number 111 ,tells that you are not engaged such a game.
I Had activated vodafone live in vodafone, i used only for few minuts in a single day, but they had debited six hundred rupees, when i asked about it, there was no response, what can i do ?
Hi Manoj,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://bit.ly/9dE4bc and we’d be happy to help.

Regards,
Vodafone Customer Care.
i want to know why my sim card is not working, when i calling to v.c. then it replays that go to v.c. aur apna id zama karo, kya ye meri zimmedari hai, dukandar ki hai
hi,

is it possible to activate a sim card without giving any address proof & photo.........


if no then how come they can activate a sim card ...

i think some illegal thing is going on......

please help me out


please mail to [protected]@ rockemail.com
i gurwinder singh not happy with the vodafone staff in bathinda.the thing is that on 26 april 10 astro service pack was activated on mobile without my permission.i was not aware of the service.and rs 30 was also deducted frm my account.today on 29 april i went to the store instead of solvig my problem the store head started arguing with me..he also said that i[censored] r not satisfied with us...just take another companies connection. i was shocked with his behaviour.please take this complaint seriously.my problem is still not solved.
HELO SIR,
my no: [protected]

pls incomming details for10c days
Dear customer care executive,
my Rs.30 have been deducted for activation of VOICE CHAT, i didn't even apply for this request . I kindly request you to reverse this amount into my mobile account . My Vodafone Number is [protected]. I kindly request you to deactivate this package . I will wait for your immediate response .
Regards,
Saranjai Tyagi
#395, Sector-30-A, Chandigarh .
Mobile : [protected].
Dear Sir,
I have been using my vodaphone mobile no. [protected] since 1999. I have never complained to vodaphone regarding the payment but this time when I requested them on 25th Oct. 2010 for activation of email services on my Nokia E-5 Phone, They gave me a plan of rs. 250/ per month for unlimited surfing. I was told that my plan would have a download limit of 512 mb. I have received mails not more than 4 to 5 mails per day.
I received a message to pay bill for rs. 1500/- in the month of December, I enquired about the bill but I have not received any reply from vodaphone for the same. I paid the bill without disputing the same at the time.
This month again when I received bill of Approx Rs 1700/- I checked my bill and found it a 23 page long document and that my vodaphone connect services had been continuously running 24 hrs. and I had been charged for the same. I have never used my mail services continuously, I have also complained many times that the net connect services do not work when roaming, Vodaphone has never commented on the same.

I complained to vodaphone on the 9th of January.2011 regarding the bill but they are not going to understand my problem. They refused to wave off my extra payment and said whatever you want to do, do it.
Then I went to the vodaphone store in Faridabad on 10th jan.2011. The Person sitting on board also refused to solve my problem and did not try to understand my problem.
I have requested them to disconnect my mobile services and I am not going to pay more money. They have refused. I wish to transfer this no. to another carrier ASAP.
I request you to please solve my problem.
Regards
Narender Aggarwal
[protected]
mail: [protected]@yahoo.com

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