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Vodafone India Complaints & Reviews

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Updated: Nov 26, 2025
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N
Nikesh Drolia
from Baduria, West Bengal
May 20, 2012
Resolved
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Resolved

Address: West Bengal

My mobile no. is [protected], i was enjoying all call @ 50 paise per minute valid for a year, but it was to my shock that the call charges were deducted @60 paise and 90 paise for landline,

I want you to provide me with calll charges @50paise for the remaining period in completion of the year.

How call charges can be changed mid term.?.?
In this regard i contacted the customer care interaction no. being[protected], there mr. somnath dolui was unable to satisfy my queries.

I Want to ask is this the way a global company is involved in UNFAIR TRADE PRACTICE and cheating innocent subscribers.

Please contact me and satisfy me with my queries at the earliest.

I mailed this to Vodafonecare.[protected]@vodafone.com on 09 May 2012 23:18 but till date the company is just sending me mail that the rate has been revised and sorry we could not contact u..


Is this the way a company replies to his customer queries just giving unjustified exqueses...look into the matter and call me and give me a satisfactory reply......

Email [protected]@gmail.com
Dec 7, 2016
Complaint marked as Resolved 
Verified Support
May 21, 2012
Vodafone India Customer Care's response
Hello Nikesh,

We will get in touch with you soon to assist you.

Regards,
Vodafone Customer Care.
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    P
    prasoon garg
    from Mathura, Uttar Pradesh
    May 19, 2012
    Resolved
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    Resolved

    Address: Etah, Uttar Pradesh

    In my vodafone number their is a service activation without my
    Permission. My vodafone no. Is [protected]. Caller tune is activated on
    My mobile on 18/05/2012 time 07.30 pm after the service has been
    Activated i call to the customer care from other phone in very angrily
    Way they said to me that you activated yourself and they abusing me. Sir plz see my account and tell me about this. Rply me plz...
    Dec 2, 2016
    Complaint marked as Resolved 
    Verified Support
    May 21, 2012
    Vodafone India Customer Care's response
    Hello Prasoon,

    Thanks for writing to us. As conveyed you've been charged for the caller tune usage. Apologies for any inconvenience.

    Kind Regards,
    Vodafone Customer Care, Uttar Pradesh (West) & UTTARANCHAL

    Vodafone — without permission activate service

    hello
    i m sonia from chandigarh. i have prepaid connection of vodafone.i recived a call from this company regarding mci service(only for markting) without my permission company activate my mci serviceand i dont need this service.plz diconnect my service soon.and i want my balance back.my vodafone no. is [protected].
    plz sort out my problem soon
    thanks
    sonia
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      G
      gauravg1664
      from Mumbai, Maharashtra
      May 19, 2012
      Resolved
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      Resolved

      Address: SAS Nagar, Punjab

      Sir,

      I am already registered my mobile number ([protected]) in DND but throw Vodafone everyday 1-2 call for ringtone, gurubaani, and other services.
      So i request to you please stop this unexpected call on my mobile number as soon as possible.

      Name - Gaurav
      Mobile - [protected]
      mobile service company - Vodafone
      Dec 22, 2016
      Complaint marked as Resolved 
      Verified Support
      May 21, 2012
      Vodafone India Customer Care's response
      Hello Gaurav,

      Thanks for writing to us. As conveyed before, DND services have been activated on your number.

      Kind Regards,
      Vodafone Customer Care, Punjab
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        A
        anim
        from Phillaur, Punjab
        May 19, 2012
        Resolved
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        Address: West Delhi, Delhi

        I Chandwati is a new customer of Vodafone and my mobile no is[protected].I was going for airtel but my son told me to go for vodafone.And as i took and used after few day problem arose after rechaging vmc 499 plan and felt the worse service.there was no such problem on my airtel.MY Problem is i recharged on 8-5-2012 vmc 499 unlimited plan but when i connected to internet no pages are opening.internet is connected with apn-www and i am using it on vodafone modem.signal is very strong.I complained Voda care but they told it will be fine after 1 day now its 16th day of no use.My son is technical expert and using these gprs services since 7 years..I want my 499 refund or activate 499 unlimited plan for full month as its half month passed.
        Jan 2, 2017
        Complaint marked as Resolved 
        Verified Support
        May 21, 2012
        Vodafone India Customer Care's response
        Hello Chandwati,

        Kindly share an alternate contact number with us here http://bit.ly/LaNyGc so that we may be able to contact you as we're unable to get in touch with you on the given number.

        Regards,
        Vodafone Customer Care
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          E
          ESELVAM
          from Chennai, Tamil Nadu
          May 18, 2012
          Resolved
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          Resolved

          Address: Chennai, Tamil Nadu

          I am esakki selvam mobile : [protected]

          I bought a new mobile nokia asha 202 on 05/05/2012 where i was adviced at mobile shop it contains a offer with vodafone,

          For 100mb / per month for 6 months of 2g usuage.

          And when i put my sim i got sms at 05/05/2012 @ 10:32:45 pm from vodafone stating that,

          Hi, welcome to vodafone nokia asha 202 offer, enjoy 100 mb free usuage/month for 6 months.

          Your offer will be active in 24 hrs. Refer t&c on www.vodafone.in".

          Still now the service is not activated,

          I called up customer care, their representative said on may 8, service will be active in 24 hrs, since three days

          Passed i am escalting this issue to higher officals.

          Then i called again customer care, they said on may 9, service will be active in 24 hrs,

          Ince the escaltation issue is there within higher officals, the plan will be activte within 24 hrs.

          Then again i called up customer care people (Miss banu) on may 10, replied that plan is deactivated before 1 month itself,

          If so how you get sms from vodafone that serivce will be active, she asked me.. I said i have sms.

          Then again i called up customer care people (Banu-another customer care representative) on may 10, replied that plan is deactivated

          Before 1 month itself,

          If so how you get sms from vodafone that serivce will be active, she asked me.. I said i have sms.

          I asked this girl, if that is the case means how come vodafone can send a sms as mentioned above on 05/05/2012?

          Please help in this issue where vodafone is cheating me to provide the serivce of 2g monthly 100mb usuage.

          I already logged this complaint on 10 may 2012, still now no updates and action is performed.

          Thanks and regards

          Esakki selvam.
          Dec 2, 2016
          Complaint marked as Resolved 
          Verified Support
          May 11, 2012
          Vodafone India Customer Care's response
          Hello Esakki Selvam,

          Thanks for writing to us. Please be assured that your query is being addressed and one of our executives will get in touch with you at the earliest.

          Kind Regards,
          Vodafone Customer Care, Chennai
          Verified Support
          May 18, 2012
          Vodafone India Customer Care's response
          Hello Esakki Selvam,

          We would like to inform you that we're looking into the matter and will get back to you soon.

          Regards,
          Vodafone Customer Care
          Hello,

          Can any one update what is going on behind my complaint. I didnt get any kind o[censored]pdate or action.!!!

          Unstatisfied Customer

          Esakki Selvam.
          proof attached
          See, how long you will look into this issue from 10-may-2012 to 18-may-2012 ?

          Since 8 days crossed cant you reply with exact status or mistake !!!
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            S
            sethialokesh
            from Mumbai, Maharashtra
            May 18, 2012
            Resolved
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            Address: Chandigarh, Chandigarh

            I have been going to vodafone store from last 3 months for changing my bill plan ( rental plan ) and from last three months i am paying 400 rental plus taxes without my mistake. It has been from your end that i have always been given assurance that my bill plan will be changed. But from last 3 months it is the same.
            If you do not want to change my bill plan and you want me to leave your services i will be happy to do that now. Because i cannot resist it anymore .
            So kindly disconnect my number and i wont pay any further bills for the new billing cycle as i have been paying from last 3 months and the fault has been from you side .
            Dec 16, 2016
            Complaint marked as Resolved 
            Verified Support
            May 18, 2012
            Vodafone India Customer Care's response
            Hello Sethialokesh,

            Please share your contact number and a convenient time with us here http://bit.ly/JohDxS so that we may assist you further.

            Regards,
            Vodafone Customer Care.
            Correct
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              S
              s joshi
              May 18, 2012
              Resolved
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              Resolved

              Address: Gautam Buddha Nagar, Uttar Pradesh

              I am working in Tata Consultancy Services.I am vodafone mobile customer of vodafone and running three postpaid connection since Jan '11. I have received call from your executive 09th May'12 where he have offered me Vodafone Netcruise plan with device and committed to get it activated in 48 hours. I accepted this offer and paid 799/- INR same day and got netcruise device. One executive came on Moday i.e. 13th May and met my wife at home and he took all the information whichever required.
              I moved from Delhi to G.Noida on 05th May so have no contact person here so I gave my cousin name,no. and address who is resident of sec.36, noida for verification and clarify your helpline to visit at this address after call as they both are working and nobody would be available at home. I dont know what happened and he marked it as " Negative Verification". Now since Monday I am trying to Contact Mr.Raj Bhatia, relationship mgr vodafone and I explained my problem but he is unable to helped me out. Infact,after one call is not picking my phone call. I am harassed by the vodafone since one week. Request someone to intervene in this matter at the earliest.

              Hope a prompt and strict action on this concern.
              Aug 13, 2020
              Complaint marked as Resolved 

              Vodafone — Regarding connection

              Respected sir,
              I Harkishan singh jajua S/o of Dara singh jajua resident of 99/1 gali no. 1 dolat ganjh indore (m.p) want to state tht i visit vodafone store spana sangeeta indore at 25/08/10 regarding connection. i talk to Mr. Sachin there n order to book postpaid connection no. [protected] . executive check the availblity n say tht it is available. and he say tht it may cost 1000.00 rs u may debit 300.00 rs now i[censored] want it. i debit tht amt. there n take recept of it. he told connection may 1 week to proceed u may came on next week. when i visit next week i again meet with sachin n he told me tht there is updation in software take place i cant login sir, please gave me ur no. i call u. i gave it her but there no responce from company side i again visit there with my documents, now i directly meet Manger Mahesh wadhwani n he told me tht there is auction on no. is going on n current bid is 4000.00rs do u want bid . I state to Mr. wadhwani tht i already book the no. [protected] how u can bid it. he reply me tht i cant help. please do a favour of me n gave me justice . my email id putt.[protected]@gamil.com

              Your Faithfull
              Harkishan singh jajua
              [protected]
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                R
                rajesh_vibhor
                May 18, 2012
                Resolved
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                Resolved

                Address: Surat, Gujarat

                sir,
                purchase a mobile connection (Sim) number [protected] as on date 07/05/12 from vyara and dealer told me connection activated with in half an hours. but connection not started in two days . after two day contact to dealer why sim is not activated he says ho jaiga. wait in evening . sim is activate in evening but balance no coming . dealer charge 135 Rs. for sim and recharge . after four day one message coming in mobile from vodafone company your document not received in office. your out going or incoming is barred from 15 may . then i contact dealer and talk to about message . he say aise message to aate rahte hai kuch nahi hoga document ja chuke hai. but in 15 may my connection barred by company and dealer not pick my phone .

                Question is there at that time what is my Fault . I am already pay 135 rs + my time + energy but result zero .
                pls. resolve my problem as early as possible.

                Thankfully

                Rajesh Chaturvedi
                [protected]
                Dec 16, 2016
                Complaint marked as Resolved 
                Verified Support
                May 18, 2012
                Vodafone India Customer Care's response
                Hello Rajesh,

                Thanks for speaking with our executive. We're working on resolving your concern in 48 working hours.

                Regards,
                Vodafone Customer Care
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                  H
                  hanuunnam
                  from Delhi, Delhi
                  May 17, 2012
                  Resolved
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                  Resolved

                  Sim Card Registration Failed

                  Address: Kurnool, Andhra Pradesh

                  Dear Sir,

                  I am Customer of Vodafone since last 4 years, but today i have no network in my mobile and the following message displayed
                  "SIM CARD REGISTRATION FAILED"

                  So I humble request to u please solve my problem as soon as possible.

                  Regards,
                  Hanumanthu
                  [protected]....
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                  36 found this helpful
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                  S
                  sudhendugiri
                  from Ongole, Andhra Pradesh
                  May 17, 2012
                  Resolved
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                  Resolved

                  Address: Andhra Pradesh

                  Hi,

                  I am suffering from netwrok issue from more than 18 months, raise several complains in customer care but without resolving my issue they are closing the complain mentioning that issue resolve. as per CC we can not move to other network as i am in postpaid,so on jan 2012 i had changed from post paid to prepaid. and send the porting request...but this people are rejected my request as i am using this no from past 15 days....(using postpaid connection from last 6 yrs). Raise same issue with Escalation matrix 1- Mr. Praveen and 2- Mr. Promod, but still i am struggling for the same issue....here are the 2 complains raise again in vodafone reg the issue, 1st one is closed and second one is logged yesterday for same issue .24th Apr-[protected],17th May-[protected]. Need your support for the same.


                  Thanks
                  Giri
                  +91 [protected]
                  Dec 8, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  May 17, 2012
                  Vodafone India Customer Care's response
                  Hello Giri,

                  Thanks for writing to us. Kindly share your current and alternate contact number with us at http://bit.ly/L9ODdQ so that we may assist you better.

                  Regards,
                  Vodafone Customer Care
                  Verified Support
                  May 18, 2012
                  Vodafone India Customer Care's response
                  Hello Giri,

                  Please email us at vodafonecare.[protected]@vodafone.com, or call our helpline at [protected] for assistance. You can also visit our website www.vodafone.in for details.

                  Regards,
                  Vodafone Customer Care
                  Today visited VSNL office, got the document that last porting request was closed mentioning...customer cancelled the same, can i have the update for the same...VA571798- New porting request, please execute the same as don't want to continue with you...
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                    pmsri95
                    from Virudunagar, Tamil Nadu
                    May 17, 2012
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu

                    Dear sir,
                    i want last six month missed calls & Received Calls & dialed call details in my mobile No:[protected]
                    +1 photos
                    Dec 7, 2016
                    Complaint marked as Resolved 
                    Verified Support
                    May 17, 2012
                    Vodafone India Customer Care's response
                    Hello Sritharan,

                    Thanks for your time on our call, trust we were able to address the matter.

                    Regards,
                    Vodafone Customer Care
                    i want my call list [protected]

                    call details in last six months - Comment #1424856 - Image #0
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                      G
                      Gourav9042
                      from Chandigarh, Chandigarh
                      May 17, 2012
                      Resolved
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                      Address: Chandigarh

                      Hi sir,

                      I mostly recharge my mobile talk time from Vodafone site. i am facing problem. in past 2 times already occurred money deducted but recharged nt done.
                      this time again i recharged and money deducted from my account and recharge not done.
                      so i have request please do me a favour just take a action regarding this.
                      last time i also complaint in vodafone they told technical issue but money nt refunded.

                      so please do needful

                      thanks
                      gourav sharma
                      [protected]
                      Dec 3, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      May 17, 2012
                      Vodafone India Customer Care's response
                      Hello Gourav,

                      Please email a scanned copy of the bank statement displaying the deduction of the amount to vodafonecare.[protected]@vodafone.com so that we may be able to investigate this further.

                      Regards,
                      Vodafone Customer Care
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                        B
                        bhutto
                        from Delhi, Delhi
                        May 16, 2012
                        Resolved
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                        Address: South Delhi, Delhi

                        This is to inform you that we are vodafone customers recently we had agreed to change the mode of recharge from pre-paid to post paid. But for the last four days our sim cards are deactivated.Due to which we are facing a lot of problems.It is sorry to say but the customer care services of such big company are so poor nothing has done even after repeated complaints for the last 4 days.yesterday someone came for the varification after getting all the information and details he was satisfied but what report he submitted in the company they stoped our services .Today i met with pooja and fahad from your lajpat nagar vodafone store they agreed on that from our side every thing is fine but they sad they can't do anything. Kindly do somthing in this matter and re activate our phones as early as possible.our numbers [protected],[protected]
                        Dec 7, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        May 18, 2012
                        Vodafone India Customer Care's response
                        Hello Sir/Madam,

                        Thank you for your time on our call. Hope your services are working fine now.

                        Regards,
                        Vodafone Customer Care.
                        Here is my complaint that I am a regular user of vodafone (previously it was BPL first and then Hutch) with my cell no[protected]
                        on this cricket new plan was activated which was deactivated by me by asking the the proper method from your customer care representative.

                        Then after deactivation when I recharge my account with Rs 100/- Again there is dedcution of some accont value for the same package

                        I want to state that after deactivation of service why my account value is being decuted

                        This is very annoying and company is doing illegeal thing in turn giving me financial problems as well as mental

                        I want my decuted amount back in any case.
                        Please donot send me any SMS regardng any thing
                        Pl send me detailed history of this thing.

                        Atul Barhate
                        I am one of the coustomer of vodafone.And I am really very dissappointed with sereves they provieded to us. yesterday my caller tune was activated with out my perpemssion. i really cannt understand what is this. They only do like this.they deduct the money from my balance and said that mam you activated it. but i didnt do any thing. One more thing when ever i tried the coustomer care number it always be busy. IN SHORT THE SERVICES ARE VERY BAD..
                        hello sir, i m getting unwanted msgs from vodfone no [protected]. so plz send me the details of this person as soon as possible. i complained u many times but no reply from ur side. so send me details of above no...
                        Hi,
                        email below sent genpa turkey.
                        hİ.
                        On 27/01/09 for repair I sent you my phone sony Ericson W850i brand.I used to love, even after the sales of this device did cevremde advertising services are aware of the phone was not so beautiful.I expressed disappointment in first, you want to summarize the subject said.My phone is the biggest and most important difficulty, from time to time, be non-self-service, so get the text on the screen is the network between, and Be aware that this situation tabiii late and not call people who have reason to contact me.When I go into places like the elevator does not take a particular network line break at the end of the attenuation and back to correct.it should also specify that this problem is not only my company has the same phone I have a few friends.
                        to fix this problem because I have sent my phone, but not very important and remove the headset when wearing non-contact, and insert and charge cable out of the current contact problemlerinide ready to go to the service have taken a look you might be sent.
                        contact me today, the answer has been determined to be liquid attention problems and the money was said to be a number such as 260 tl call me to get to the Berna Hanım phone to 500 tl 260 (or even can be said also) to make these costs On line go solve the problem itself, we can not guarantee it said.Why is this cost me to do, and have the same problem was only to explain the other wet friends Is ltf yaparmısınız phones.
                        I do not know of any headset on the line during temessızlıkla relevance is not a time to go I think.Why is this cost me to do, and have the same problem was only to explain the other wet arkadaşlarımında Is ltf yaparmısınız phones.
                        I do not know of any headset on the line during temessızlıkla relevance is not a time to go I think.logical answers to my above, but please give me appreciate the difficulty,
                        I used to love doing it and ad the people, informed about your after-sales support I want to.
                        Best regards.
                        Hi Sir This is Mahammaf From India.The Following Number is Very Iritation Me [protected].
                        How I can stop my cell phone callertune...
                        I have a post paid connection with Vodafone with Mobile No: [protected]. From 22.04.2009 it was not functioning "Insert SIM Card" message is coming. Immediately i called toll free no:111 and informed that it is because of hand set problem. I change my hand set and the same message is coming. Then I went to Vodafone store at Kadavandra and they informed me the "System Registration Problem" and it can be solved from their HO.

                        Till now my SIM is not functioning. This is actually cheating to a customer. Please take necessary action at the eraliest. My new contact No: is [protected]
                        I have a post paid connection with Vodafone with Mobile No: [protected]. From 22.04.2009 it was not functioning "Insert SIM Card" message is coming. Immediately i called toll free no:111 and informed that it is because of hand set problem. I change my hand set and the same message is coming. Then I went to Vodafone store at Kadavandra and they informed me the "System Registration Problem" and it can be solved from their HO.

                        Till now my SIM is not functioning. This is actually cheating to a customer. Please take necessary action at the eraliest. My new contact No: is [protected]
                        hello sir, i m getting unwanted msgs from vodfone no [protected]. so plz send me the details of this person as soon as possible. i complained u many times but no reply from ur side. so send me details of above no...
                        Respected Sir / Madem,
                        I am using vodafone service since last 5 to 6 years in billing and till date very satishfied with your service but this time i am applied for 2 new connection in LIC CUG scheme [ 99rs/- monthly rental ] to your excecutive Anand [ [protected] ] but not received proper responce from your excecutive. I am already submitted my documents to your excecutive before 7 days but till date not received my new card. I am called daily twiced time to your excecutive but he said i am giving you card today evening but after that he switched off cell and not responding properly. I want to resolved this issue on urgent basis and waiting for your reply.

                        Kind Regards,
                        Sapan Shroff
                        Suvidha [ TL ]
                        You Telecom India Pvt Ltd
                        Mobile: 91 [protected] / [protected]
                        Email: sapan.[protected]@emp.youtelecom.com
                        http:/ /www.youtelecom.com
                        now vodafone was very bad in before hutch is good went i vodafone office there is no respons in office ok i forget that and now day i call coumster care i was ask him to how i want to cancell that ayyappan sms he to;d me u type can va ayyap send to 144 that is error repot an then i call again mrs sathish kumar speak me he told me that number is*123*5271#
                        SIR,

                        PLEASE HELP WITH THIS PROBLEM. IN MY PHONE NO I THAT ACTIVATE A FRIENDS CIRCLE BY THIS NO THE NO IS [protected] I HAVE ALSO TRY YOUR TOLL FREE NO 111. I HAD TALK TO YOUR MANAGER BUT HE TOLD ME TO RECHARGE IT BY RS 50. I HAD RECHARGE IT BUT I SEND A MESSAGE TO THEM THEY REPLY ME THAT ITS IS INVALID KEYWORD I AGAIN TRY IT SINCE 4 DAYS I AM TRYING IT. I WANT IT TO BE SOON AS U CAN I WANT IT TO BE TODAY ON WORDS MY PROBLEM TO SOLVE SOON . PLEASE HELP ME.


                        IT WILL BE VERY GRATEFUL TO U PLEASE HELP ME WITH THIS PROBLEM.
                        THANK U .
                        SIR,
                        I AM TO SORRY I DIDN'T SEND U MY CONTACT NO U CAN SEND ME A MESSAGE BY THIS NO MY NO IS [protected]. PLEASE SEND ME A MESSAGE BY SOLVING MY PROBLEM.
                        i have received the messege from MD SPDC NG that i have won the prize in 2009 Shell Int'l Mobile Draw. so pls tell me what to do for getting my prize.
                        what is this
                        my no is [protected] when incoming calls comes its shows unknow no nomber i call your cusomer care they said some problem after they said tommorw it will be activated i calld again they are saind same word please send me deatiles
                        MY VODAFONE NO-[protected]

                        I WANT TO DISCONNECT MY POSTPAID CARD BECAUSE I HAVE LOST MY SIM CARD AT[protected]
                        AND I DON' T WANT POSTPAID CARD
                        Pleaes Send My puk no. as on my e-mail, id mo no:[protected]
                        Dear Sir,

                        Please provide me status on this numbers [protected] and [protected]

                        last 3 days call me after 11.30pm i am very disturb this calls so please give me this numbers name mybe posible to say of addres given me
                        Dear Sir,

                        Please provide me status on this numbers [protected] and [protected]

                        last 3 days call me after 11.30pm i am very disturb this calls so please give me this numbers name mybe posible to say of addres given me
                        This is manigandan am a customer of Vodafone([protected]) for past four years. Vodafone services is too bad at all whenever i log a complaint there is no well responses at all. one month before Vodafone gave me one offer Vodafone to Vodafone 20p other mobile 50p and 2GB GPRS free for three months . At the morning of 31-03-2k1 i browsed for 3 mins suddenly my mobile balance went to Rs-85 .I tried to Vodafone customer services even higher authority people also gave not good response. They gave this mail Id to log a complaint so kindly solve my problem as soon as possible otherwise I will give a complaint to consumer court.
                        dear
                        sir / medam
                        I need the below given number details
                        because of problem
                        the No is [protected]
                        plz... it is my request
                        with best regards
                        rafi.m
                        Myself is using this network for last 5 years, in the recent times i coming across lot of cross talks.

                        Kindly clear the issue.
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                          G
                          gaagar
                          from Mumbai, Maharashtra
                          May 16, 2012
                          Resolved
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                          Resolved

                          Address: Mumbai Suburban, Maharashtra

                          My postpaid corporate mobile number is: [protected], in the name of Gagan Agarwal. Due to the trust that I had in Vodafone Company, I
                          usually don’t see my monthly bills. But it was found that an additional pack of RS 75/- “STD 150 MIN [protected]@75” was present in my bill without my knowledge/concern or approval. I was getting charged for the said amount (Rs 75 * 7 months = Rs 525 + taxes extra) from OCTOBER 2011 to April 2012 (information received from Vodafone Executive). After knowing all this, I tried to get the amount reverse by calling on Vodafone Customer care or by sending mails but didnt get any response.

                          I request and seek your help in reversing the amount (Rs 525 + taxes extra) as this was added illegally/without my concern in my Bill plan.

                          I hope you will take it on priority. Awaiting for your revert.

                          Regards,

                          Gagan Agarwal
                          [protected]
                          Dec 4, 2016
                          Complaint marked as Resolved 
                          Verified Support
                          May 19, 2012
                          Vodafone India Customer Care's response
                          Hello Gagan,

                          Thanks for your time on our call, trust we were able to address the matter.

                          Regards,
                          Vodafone Customer Care
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                            K
                            K.N Swetha
                            from Chittur, Kerala
                            May 16, 2012
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Block sim card

                            dear Vodafone, this is swetha
                            i've lost my phone along with vodafone simcard..
                            i request you to block the sim card ..so as to avoid unintentional use
                            my no. [protected]
                            thank you...
                            Dec 14, 2016
                            Complaint marked as Resolved 
                            Verified Support
                            May 17, 2012
                            Vodafone India Customer Care's response
                            Hello Swetha,

                            Please share your current contact details and an alternate number here http://bit.ly/L23yri We'll get back to you at the earliest.

                            Regards,
                            Vodafone Customer Care
                            Please, direct me to the appropriate place as a matter o[censored]rgency, or kindly block this Vodafone line ([protected]) from use by unauthorise person temporarily. I'll activate it when i get back to UK next January.The sim card was purchased in Leicester during a visit to UK along side iphone4 but was misplaced when returned to Nigeria. Here are the particulars of the owner. Name: IKECHUKWU OKOROAFOR. Line: [protected]. Pls reply. Thanks
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                              sameer kumar jk
                              from Guwahati, Assam
                              May 16, 2012
                              Resolved
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                              Resolved

                              Address: Chandigarh, Chandigarh

                              i not reach customer care nd its complaint care. so many time i m complaint Vodafone store.
                              my problem not solve this company
                              Dec 15, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              May 16, 2012
                              Vodafone India Customer Care's response
                              Hello Sameer,

                              Please share your number with us here http://bit.ly/Jcgj72 so that we may assist you with your concern.

                              Regards,
                              Vodafone Customer Care.
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                                H
                                harish_singla
                                from Mumbai, Maharashtra
                                May 16, 2012
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra

                                We have taken 5 connections from Vodafone on 14th May at 12.00 noon and they promised to activate the connections in 4-5 hours. But till now these phone lines are not activated. Phone no.s are[protected],27,28 and [protected], [protected].
                                Dec 26, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                May 16, 2012
                                Vodafone India Customer Care's response
                                Hello Harish,

                                Please note that all the mentioned numbers have been activated effective 16/04/12.

                                Regards,
                                Vodafone Customer Care
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                                  P
                                  prem430
                                  from Delhi, Delhi
                                  May 15, 2012
                                  Resolved
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                                  Resolved

                                  Address: Visakhapatnam, Andhra Pradesh

                                  With reference to my Jan-feb,2012 bill, i have paid Rs.800/- where as my bill amount is only Rs.719.98.But the amount has not updated even after n no. of complaints given to vodafone store as well as customer care. Instead of resolving this issue they keep on harassing by way of reminder calls and mails 2-3 times daily for the bill payment which was already paid by me. But now after 2 months heay are telling they didnot received any payment where as i have clear evidence from my bank (Credit card,icici) that the amount has settled to vodafone essar ltd on time.But they are denying this and taking very harshly .

                                  Request you to help me in this regard.Details are as follows:
                                  Name:Premashish panda
                                  Cell:[protected]
                                  Service Provider: Vodafone
                                  City: Vizag,A.P
                                  Dec 4, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 25, 2012
                                  Vodafone India Customer Care's response
                                  Hello Mahesh,

                                  Thanks for writing to us. Please be assured that we are working on your concern and we'll get back to you with an update on 27th Feb 2012. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

                                  Kind Regards,
                                  Vodafone Customer Care, Andhra Pradesh
                                  Verified Support
                                  Apr 30, 2012
                                  Vodafone India Customer Care's response
                                  Hello Vanchiraja,

                                  Kindly share an alternate number here http://tinyurl.com/79emtab and a suitable time for us to get in touch with you to address the matter.

                                  Regards,
                                  Vodafone Customer Care
                                  Verified Support
                                  May 16, 2012
                                  Vodafone India Customer Care's response
                                  Hello Premashish,

                                  Please email the scanned copy of your bank statement from January to the present date to vodafonecare.[protected]@vodafone.com for us to assist you better.

                                  Regards,
                                  Vodafone Customer Care.
                                  Verified Support
                                  May 21, 2012
                                  Vodafone India Customer Care's response
                                  Hello Muzeen,

                                  Thanks for writing to us. Please send us your alternate contact number at http://tinyurl.com/79emtab or write to us at vodafonecare.[protected]@vodafone.com

                                  Regards,
                                  Vodafone Customer Care
                                  Verified Support
                                  Aug 02, 2012
                                  Vodafone India Customer Care's response
                                  Hello Selvi,

                                  Please share your current and alternate contact numbers at http://bit.ly/NnIufM and we will get back to you with assistance.

                                  Regards,
                                  Vodafone Customer Care, Tamilnadu (except Chennai).
                                  Verified Support
                                  Dec 01, 2012
                                  Vodafone India Customer Care's response
                                  Hello Bhanu,

                                  We are working on your concern and will get back to you with an update in 48 working hours.

                                  Regards,
                                  Vodafone Customer Care.

                                  Vodafone Essar — Friend And Family SErvice

                                  Dear Sir
                                  Friend and Family Service is not good as i can t use it for my Virara VAsai Friends Very very BAD

                                  VODAFONE ESSAR LIMITED — Regarding faulty bill

                                  Hi,

                                  I have received the bill(Bill No: [protected]) of my phone (Mob No: [protected]) for the month (24.02.10 to 23.03.10) and found that some plans which sold to me were not considered.

                                  I called up to customer care for clarification (Complaint no: [protected]) but instead of resolving my issue they have stopped the services for 4-5 days, without any intimation, which leads to severe loss.

                                  I would like to have complete compensation against my losses or I will take action to log this complaint to district court.
                                  Hi Peeyush,

                                  Thank you for bringing this to our attention. We hope that our customer care team has been able to provide satisfactory resolution for your concern. Please do not hesitate to write in to us a vodafonecare.[protected]@vodafone.com for further queries or requests and we would be happy to help.

                                  Regards,
                                  Vodafone Customer Care, Delhi.
                                  This is Regarding for My mobile Postpaid connection of [protected] I,was in Vodafone network from 2008 till July 2011.I was ported to other network from Vodafone in MNP due to Misguiding me in Tariff's. I used to receive the bills regularly when I was in Vodafone but after porting I, have not received my July 2011 bill copy till now I,don't know why?. Of my own interest I, don't want to be a defaulter in the end also I, went to a Vodafone store and enquired and paid my bill. It clearly shows the caliber and the reputation of this so called Vodafone Happy to Help You.
                                  I was charged by 45rs in my bill for the month of august, the bill i received on 25th september 2011. In my detailed bill i was found that there are 9 (nine) international messages to one numbers has been made. the number is[protected]. i try to call on this number but the number does not exist. as i havent made this messages i try to talk with customer care executive, and nodal officer they reply me that they have done from your cell phone and you have to pay. than i lodge my complain from vodafone store at anand. i received their replt today and according to them we have checked and those messages done from your phone. Hence, i asked of detailed investigation report in written format for which they denied. unless and untill i'll get my investigation report how can i believe them that watever they said is correct. Hence i request you to look after my complain. Me, my family member or any of my friend never did any message to this number ever. so please look after my complian.
                                  hello,
                                  My name is K.Mahesh Kumar i have been using vodafone post paid service from last year my no is [protected] and in oct i got the bill and i have been taken a 1year Advance rental plan now with any intimation they have been removed my advance rental plan telling that u r 1year has been finished now i have to pay the whole bill several timw i have been given complain to customer care as well as, vodafone store tell that disconnect my no and now they are telling me that i have to pay Rs:1500/- towards usage charges and they are sending me the legal notic 1&2
                                  this is the message i have been send to vodafone customer care.

                                  Thanks,
                                  Regards
                                  Mahesh
                                  [protected]



                                  HI,
                                  I have been give request for cleat of my Rental earlier i was in Advance Rental Rs:500/- plan now the plan has been changed to Rs:150 P.M,i dint got any message or call from u r end that reminding that i have to deposit Rs:500/- iam heat ready to pay that deposit advance free rental for 1year,if not u can cancle my connection immediatly.


                                  Regards,
                                  Mahesh
                                  [protected]
                                  [protected]
                                  I am using vodafone for more than five years and now they have been charging me for more bill amount of nearly 800 rupees for GPRS which is not chargable becaus i have activated GPRS pack my mobile number is [protected]

                                  Vodafone Essar ltd (postpaid) — Billing

                                  I had two postpaid connections with Vodafone...For my convenience I have ported both numbers to TATA Docomo ..I have paid full amount of the bill before the due date for both my numbers to avoid any inconvenience in porting those numbers to Docomo. .. Infact unknowingly I made excess payment for one of my number .. After two months i recieved in email stating that i have to pay some due amount on one of my number which they have mentioned as Rs 479 ....about which i was not aware till i saw that email which was sent to my email id ..I tried to reach them but i was not able to .. since both my numbers remain same vodafone should have contacted me in this regards before sending such emails (which talks about legal action .) either phone or physical mail correspondent should have been sent to me .. Iam extremely unhappy abt the kind of service Vodafone is offering ..Still Iam trying to reach them .......................

                                  My # [protected]
                                  I had changed my BSNL number [protected] into VODAFONE Post Paid based on attractive plan details and wonderful lip service done by your executives at Puducherry, JN Street Branch. But every month I get a hefty bill for which I do not use anything of that volume. I have paid all my bills but the connection is not alive till date. I am a nurse by profession and I have sick elders at home. My husband has had a fatal accident and I have spoken to plenty of your people who promise to restore the connection immediately but all the promises have vanished in thin air. This is causing UNWANTED STRAIN to me and to my family which in spite of me having a number are not able to contact me when needed. Since many of my kith and kin know this number i do not want to change the sim too.

                                  Now I have made up my mind to convert it into PRE-PAID. Kindly ask your people at Jawarharlal Street. Branch at Puducherry to do the needfull immeditely else I may be forced to opt out of VODAFONE to some reasonable service provider

                                  Mrs. Selvi Sundar
                                  Staff Nurse - Govt. Hospital
                                  [protected]
                                  Hi,

                                  I am using vodafone post paid corporate connection for the number [protected]. I have been usisng this number from 4-5 months with internet service 2GB active on my number.

                                  From last 4 months I have a normal bill payment arround Rs 400, this month suddenly this bill has been shot up to Rs.6600. I have mailed corporate.vodafone and visited Vodafone Gallary everyone has responded me saying the usagae are correct and they chargerd correctly.

                                  My credit limit was set to Rs 3300 even after that I the bill reached to Rs 6600. I am completely sure that I havent used more than 2GB of internet service.

                                  And one simple question a person is who has CUG plan of Rs.125 and Rs 99 for 2 GB internet for him Vodafone has charged Rs. 6600.I really dont have any clue how they can give so much of credit limit.

                                  I hereby request you please take this complaint and let me know how can I proceed with this.

                                  Regards,

                                  Bhanu...

                                  [protected]
                                  Dear Sir/Madam,

                                  I have been using voda phone postpaid connection last 1 year..for this month bill even though I have n't opted for 3g servicess they charged me around 1800 rs but my actual plan is only 350 ..when I contacted cousmer care still they are not taking out those charges.

                                  my mobile number is [protected]
                                  My bill (August) for this no [protected] has been generated and having bill 3100.
                                  As per our last conversation, I am not going to bear someone else mistake. As I have already requested to start my data plan on 28th of July .

                                  Kindly revert the bill or do the settlement as asked for asap. As limit is already reached to maximum. In any condition I am not giving this much bill.
                                  I can only give my normal charges between 200- 400 .Not more than that in any condition even in stopping the services. I am regular customer of Vodafone from last three years and paying on time and before time.

                                  Kindly do the need-full otherwise there would be customer loss. if [protected]@99 plan is not available that time it should be informed as informed 2 days back.
                                  Thanks and Regards,
                                  navpreet singh
                                  [protected]@gmail.com
                                  navpreet.[protected]@hcl.com
                                  [protected]
                                  mujhe bill amount mere use se jyada aaraha h or mene postpaid se piraid me convert ke liye bhi aply kiya but uske liye mujhe reasion pucha jaa raha h mene jawab me bill amount jyada aaraha h to bolte h ye koi resion nahi bolkar mana kar diya jata h so plz help me meri line bhi dissconnt kar di gai h bill na bharne par uske baad bhi mujhe bill ke charges utne hi aarahe h plz help or kya malum kitne logo ko aap log aise bill amount bhejte honge plz meri is comp... pe gor kare or mujhe iska rply kare mujhe asha h ki meri is shikayat ka aap mujhe solution denge ...consumer code tak jaane ki nobat naa aani paaye ... my vodafonr number is [protected]
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                                    Pranab kr Samanta
                                    from Kolkata, West Bengal
                                    May 15, 2012
                                    Resolved
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                                    Resolved

                                    Address: South 24 Parganas, West Bengal

                                    Please details incoming and out going call list my no. [protected]
                                    Dec 24, 2016
                                    Complaint marked as Resolved 
                                    Verified Support
                                    May 16, 2012
                                    Vodafone India Customer Care's response
                                    Hello Pranab,

                                    We called you, but no one answered. Could you please share a convenient time for us to get in touch with you?

                                    Regards,
                                    Vodafone Customer Care
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                                      saumyagaur
                                      from Hyderabad, Telangana
                                      May 15, 2012
                                      Resolved
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                                      Resolved

                                      uninformed deductions without any usage

                                      Address: Delhi

                                      hello,

                                      i have been using vodafone for past few years now. since few days i noticed some absurd message appearing on phone randomlÿ saying something "last session, deduction..etc."
                                      since i use phone only for calls and messages i get to know my balance immediatley after any call/message is made with the pop up. however on noticing these absurd messages i thought of checking my last deductions and to my surprise...
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