Vodafone India Complaints & Reviews

Hello, I undermentioned vodafone postpaid holder ([protected]) lodging a protest against unethical work done by your employee and as a result I suffered a lot. I am using your Vodafone Internet Scheme of Rs 115 (2 GB) and when I went to your store at surat (Ghod dod Road ) one of the floor representative came to me and offer for help I made him aware about that I wanted to change the sceme , he told me that your planned is changed and now you can surf more but Today i know that some mischief done by your representative and deactivated the scheme. and It is a Matter of general sense that If i deactivated the scheme then Why should I Use the Internet diring whole month that showed that your employees are unethical toward s customer I continued to use during whole month and today I Received a call that your bill is 1800 rs. this is noticeable that my credit limit is 1000 rs and my bill goes above the limit.

I, ASIF SHAIKH AYUB had vodafone postpaid connection [protected]. this number i had been using since years. i have a very good record o[censored]sages and payment cos of which vodafone had extended my credit limit till 9,000 rupees. if my usages exceeds than vodafone use to discontinue my outgoing facilities so i was well aware of my usages. but the problem is, even though my credit limit is 9,000 they had sent me a bill of more than 25,000 without any intimation and without even blocking my out going calls. and now they are forcing me to pay 25,000 by saying as per TRI rules they can give any credit limit and even can block or continue calls without any information. i was and am ready to pay 9,000 and dispite continuosly follow up to the customer care and the vodafone manager my number was blocked. even my several visits to the vodafone gallery in jaipur was in vain. vodafones recovery agents are harrasing my family through visiting my residence. they are even mentally harassing me through false calls in the name of choudhry and rajeev rana as seniour high court advocate, warrantant cell.....etc etc.
pls solve my issue as im ready to pay 9,000 which is my credit limit usage. thanx.

sir/medam,
my phone no [protected] i lost my sim after that i took new sim. after 10 days they cut the mymobile numebe
again i went to vodafone store they again another sim next day they are not activate my number they sad yesterday u profile is good sir today something is worng u lost u r number like that they sad. i argu that person u r number is fancy number sir that is why they cut the number they sad. my sim no firsrt[protected] sencond sim no.[protected]. ok number not valid. why again given to sim as for tray rules after taken the sim 15days after only they take action. this second complaint first complaint after my sim acitivated some another name now phone swithch off what is this. vodafone services very worst..they are not maintaining rules. what ever may be i want same number .

Am not getting any status of mu new connection that I had applied for on 2nd May 2012. The new no. assigned in [protected]. However the same has not yet been activated, nor am I getting any progress status. Have only been asked to wait since 2nd May, the date on which I hd applied for this number. Secondly, another request for closure of a number is also not being addressed to. Have put up repeat reminders, but not a single revert in last 6 days. This is the kind of delay with which they respond. Am utterly dissatisfied with the services of corporate connections of Vodafone. There is no particular Relationship Manager for corporate connections, and the vodafone stores do not service or give information of the corporate connections. Since last 8 days I have been trying different helpline numbers - 198 and 111 but to no avail. My both queries remain unresolved.

I would like to state the name of the persons involved. MR. Sandeep Singh (Supervisor at 198 helpline), Mr. Lalit Kumar ([protected]) who took my form and documents, His supervisor - Mr. Manoj ([protected]). Finally have routed my request to Mr. Prashant Hojiani, and he has again asked me to wait for another 4 hours before he can check and revert. Please take an action against the vodafone corporate service care personnel for their poor services. Request your attention in resolving my issue.

I am a regular Vodafone Postpaid connection user since 4-5 years on the number [protected]. Recently in march 2012 i had a plan for my vacation and so i thought of getting a GPRS/Internet connection/Mobile Internet package on my number so that i can use it during vacation for viewing maps/GPS etc so that it would be cheaper than Vodafone live which is costlier per kilobytes of data. So i went to Pritam Telecom, Shop No - 8, DDA Market, near 89 Hemkunt Chamber Nehru Place which is Vodafone Mini Store. I usually pay my bill in cash through them since December.

I went to this store on 19.03.12 and requested for an Internet package/mobile Internet service for Rs 200 for 3 GB data. They said that i will be getting a confirmation message tomorrow. Next day i had to go for the vacation and i didn't realized that the confirmation message never came. I used maps/GPS on my mobile during vacation which i thought was in a plan of 3 GB but i was heavily charged on per KB basis which i came to know on my next bill. It easy to see that why any person would be using such services on roaming without any plans which are available easily.

On 23.04.12 i got a call from Vodafone and they introduced a 3G service for Rs 200 for 500 MB data for which i refused due to fact that i am already having a plan of 2G service for Rs 200 for 3GB data. But he said that no such plan is activated on my number.

This is just due to Negligence and unprofessional behavior of this Vodafone Mini Store for which i have to suffer.
I request you to reverse this charges since the GPRS services are available at just Rs 200 and 3 GB free. I am ready to pay Rs 200 as GPRS services charges and not the entire charges.

i have buy a vodafone mobile broadband dongle and vodafone sim [protected] from vodafone store in chadannagar . mr arujit das (employee of vodafone store in chandannagar) he was commit me if buy a vodafone dongle and a sim with recharge of rs 499 then i will get the download speed near about 30-40 kpbs and in future i will use any kind of gsm sim in this dongle but i can't get the download of 30-40 (i have only 6-12 kpbs) . mr.arujit das (vodafone) is totally cheat me to full fill his target and waste my 499 rs

hi.my name is ali khan.and my vodafone cell number is [protected](your mobile number has been won 500,000.00 GBP in the 2012 toyota anniversary,to claim send your name,age,tel. and address, via email:. [protected]@hotmail.co.uk) like dis messages cuming on my mobile.....vodafone company make me fool....i have subscribed DND services..plz help me how can i stop dis

sir,
my postpad no.[protected] ko prepaidmeactivate karne parpose me vodafone store jabalpur application sumitted on 4/5/12 full payment postpadno.[protected] ka by etop 1300/00 trans.id no.mp[protected] dt.4/5/12 or recepit no.141261 dt.4/5/12 amount 1581/00 total amount 2881/00 paid but commited by stores executive within 24 hrs.postpadse prepaid transfer but not transfer ostpad se prepaid please action my no.[protected] post pad se prepaid
thanjking you
regard
for vivek pandey
vinaypandey

This complaint is regarding the number [protected], which is not been used since December. The Vodafone personnels tell us that the number is active and we receive the bills every month but we are unable to use the services as the sim does not work. I have called at the Vodafone helpline many a times but they did'nt do anything in this regard. They are very rude, they put the call on hold and never revert back. Every month i receive a bill of Rs. 250/- without using Vodafone services as the sim doesn't work. We never activated a caller tune but in our bill there are caller tune charges added up for Rs.30 which we never activated. In spite of our repeated calls to the Vodafone customer care at 111 our caller tune was also not deactivated.
Please help me in this regard. These people with the tag "HAPPY TO HELP" are not ready to help the customers and they don't understand the grief of the customers.
Reply at[protected] or mail at [protected]@gmail.com

please send me the name and address of the mobile number [protected] it is urgent because he called me and do not response.

Dear Sir,

First Vodafone want me to pay Rs. 1864 then now Rs. 1951. This is even after sending the request well in time to deactivate my number effective 1st May itself. Vodafone dont take request before the billing cycle completes (when I called Vodafone on 26th April, their executive literally threatened me saying your BB599 plan will not be considered if you put request now and you will be charged for all internet usage!!). And when I send vodafone request on 30th April in email, Vodafone send me reply saying Why do you want to deactivate we have better plans for you? I had to send them request for deactivation again on 3rd May. Vodafone replied me on 5th May without giving full information on my security deposit amount etc, and when I enquire they did not responded with the amount saying our system is unable to tell that info and asked me to go to Vodafone store for the same.
The whole above "DRAMA" takes 8 days and on 8th May Vodafone want me to pay for the rental and taxes on prorata basis for these 8 days.....!!! Why ?? What is my fault here??? Vodafone's poor system takes 8 days to settle one account deactivation request and they charge customer for their inefficiencies??

I regret to say, that I will never ever come back to VODAFONE in my life to get this pathetic treatment after being a vodafone loyal user for many years!!
Anyway, I have paid for Rs. 1660 (billed amount for April ) just now and keeping balance payment of Rs. 300 pending and requesting them once again to give my security deposit amount details so that I can settle balance amount against that security deposit.

Kindly help in this.

Onkar B Bulbule
Mob : +[protected]

Respected Sir/Madam
im joginder singh R/o jatai Distt.Bhiwani Haryana, bought a new vodafone postpaid connectionon date 27/04/2012 in your vodafone mini store Bawanikhera Bhiwani,to mr. Balram & Mr.Raju Mitathal,
mera wo num. aaj tk active nahi ho ska h ,sare identity & 500rs fee jama krwa chuka hu,
Please sir/madam meri problem ka smadhan kro,Baar-2 Email kiye ja raha hu,pr koi salutation nahi nikal raha h,Majburan mujhe consumer form ki sarn leni hogi

vodafone 3g data pack balance freezes will they charge me later or should I throw my sim? what should I do??

Dear Sir,
I recvd a call from cell.no.[protected] at cell no. [protected] at 21.02 Hrs dated 07/05/12 regarding the lucky draw and calling from vodfone Ho, another no. was given that is [protected] to call Mr. Rahen Patel, regarding to give Bank Account no to deposit the same in my accounts.
Pls confirm the same and from where this call has been made.
Looking forward for the positive reply.
Regards
Kamal Datta
Mobile No. [protected]

I have purchased a Vodafone SIM card with the number [protected] on January 2011 in my name by providing all necessary documents. Approximately six to seven months later I provided a second set of these documents upon request from the company. Now on last Thursday on 3rd of May my number was suddenly deactivated without any form of prior notifications. Upon inquiries to Vodafone I was provided with no details about the reasons for the occurrence of the problem. After more than 24 hours of further waiting and inquiries the people at the Vodafone store told me the reason was due to document mismatch and it was because they did not have my documents. Also they told me the number i was using was registered in another person's name and refused to explain any reasons for such an issue in a very unhelpful manner. They insisted that my only option was to provide another set of documents after 5 days and nothing else could be done. After inquiring further today I have been told that my number has been provided to another person. Any further attempts made by me to ask for further details was met with complete lack of cooperation and the only solution anyone in Vodafone is willing to provide is asking me to wait.

Hi,

I am using the number [protected]. I raised the complaint against the 3g service and the change of plan almost a 10 days ago.
Still they have not resolve the ticket. No one is taking responsible to resolve. Every-time they are giving some absconding answers and the block my Sim for almost 15 days without any reason. And always their answer is "sorry for the inconvenience". And i went 8 times to vodafone outlet they also not resolved.
Can any one help me to take legal action against the VODAFONE.


Thanks,
Niranjan

Dear Sir / Madam,


call history of prepaid mobile number
i want to get call and sms history of a vodafone prepaid number i.e., [protected] kindly mke it as soon as possible on my email id,


Regards,
Rajesh...

Dear Sir,
I want to get all the sms details of my no. [protected] at my email id.. my email id.- navin.[protected]@rediff.com
Thanks & Regards
Naveen Kumar

Hi,

My name is ankit and vodafone number is [protected]. I had mailed customer care for the internet plans for my number. After 3 days I got a reply that the service will be activated soon. Its today after more than one week when I called up customer care, I am informed that voicemail service is activated on my number which I hadn't asked for. When I ask the customer care the guy kept on saying "let me check in my system", then replying "in my system its showing dis plan, for that you have to mail customer care again". Why should I mail again because Voda
fone replies after 3 days. What kind of customer service is this.

dear sir / madam
maine tata docomo ka post paid plan liya tha 3 month use karaneke bad maine number vodafone me port kiya mere docomo akhari bill Rs.144/- ayatha maine vo bill dt. 8/3/12 bhara merese bill bharane ko thoda let huva tha to mere vodafone me port kiya number dt.7/3/12 bund ho gaya to mine dt.8/3/12 bill bharaneke bad bhi mera number shuru nahi kiya hai mai jo bill bhara usaka mai mai copy karata hu plz mera number shuru kajiye mere number [protected] hai



[protected] Forwarded message[protected]
From: [protected]@tatadocomo.com
Date: Thu, 08 Mar 2012 18:33:53 +0530
Subject: PAYMENT ACKNOWLEDGEMENT FOR YOUR TATA DOCOMO NO.
To: [protected]@gmail.com

Dear ,

Thank you! We have received Cash Payment of Rs. 150 against your TATA
DOCOMO Number on 08-MAR-12.

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For any assistance, please feel free to call us at 121 our 24x7
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