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Vodafone India Complaints & Reviews

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Updated: Nov 15, 2025
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Vodafone India reviews & complaints page 1152

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J
jogindershku
from Gurgaon, Haryana
May 8, 2012
Resolved
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Resolved

Address: Bhiwani, Haryana

Respected Sir/Madam
im joginder singh R/o jatai Distt.Bhiwani Haryana, bought a new vodafone postpaid connectionon date 27/04/2012 in your vodafone mini store Bawanikhera Bhiwani,to mr. Balram & Mr.Raju Mitathal,
mera wo num. aaj tk active nahi ho ska h ,sare identity & 500rs fee jama krwa chuka hu,
Please sir/madam meri problem ka smadhan kro,Baar-2 Email kiye ja raha hu,pr koi salutation nahi nikal raha h,Majburan mujhe consumer form ki sarn leni hogi
+1 photos
Dec 9, 2016
Complaint marked as Resolved 
Verified Support
May 07, 2012
Vodafone India Customer Care's response
Hello Joginder,

Thanks for writing to us. As conveyed on the call, we'll not be able to provide you with the same number again. Kindly walk into any of our stores to select a new number from the available stock.

Kind Regards,
Vodafone Customer Care, Haryana
Verified Support
May 09, 2012
Vodafone India Customer Care's response
Hello Joginder,

Thanks for your time on our call, hope we were able to address the matter.

Regards,
Vodafone Customer Care
Respected Sir/Madam
I m joginder singh S/O Satnarain, R/O Village & P.O. Jatai Distt.Bhiwani Haryana.I bought a new Vodafone postpaid conection No.of [protected] on Vodafone tallyshop Bawani Khera (Bhiwani) to Mr. Balram & Raju Mitathal.on dated 27/04/2012.I had submit all Docoment ( pasport photo,Lincese photocoppy &500rs secqurty fee) for new connection.That number detail:-Mobile No.[protected],Sim No.HLR689910190000001285844,Agreement Form No.926315.That my connection is unprocessed this time
vodafone commponey ke worker na to meri coll resive kerte h or ne hi [protected] ko activate krte h,or senior se responce milta h ki aapka number activete nahi hoga tum kahi bhi chale jawo,hmne ve number 15000rs me Ravinder (Jind)ko sail kr diya h.
please Sir me ek govt.emp.hu or bar -2 unke pass request krne me asmarth hu.iska koi samadhan nikalwaye.or mere number ko activate krwaye
Vodafone Tally shop
Bawani Khera (Bhiwani)
Cont.No Balram([protected]),Raju([protected])
Thankyou
your faithfully
Joginder singh
Cont.No.[protected],[protected]
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    M
    Mahesh Chaudhary
    May 8, 2012
    Resolved
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    Resolved

    vodafone 3g data pack balance freezes will they charge me later or should I throw my sim? what should I do??
    Dec 25, 2016
    Complaint marked as Resolved 
    Verified Support
    May 08, 2012
    Vodafone India Customer Care's response
    Hello Mahesh,

    Thanks for writing to us. Kindly share your number with us at http://bit.ly/IWvJd6 so that we may assist you better.

    Regards,
    Vodafone Customer Care
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      K
      kamal datta
      from New Delhi, Delhi
      May 7, 2012
      Resolved
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      Address: Delhi

      Dear Sir,
      I recvd a call from cell.no.[protected] at cell no. [protected] at 21.02 Hrs dated 07/05/12 regarding the lucky draw and calling from vodfone Ho, another no. was given that is [protected] to call Mr. Rahen Patel, regarding to give Bank Account no to deposit the same in my accounts.
      Pls confirm the same and from where this call has been made.
      Looking forward for the positive reply.
      Regards
      Kamal Datta
      Mobile No. [protected]
      Dec 8, 2016
      Complaint marked as Resolved 
      Verified Support
      Apr 14, 2012
      Vodafone India Customer Care's response
      Hello Brijesh,

      Please refer to http://www.vodafone.in/pages/warning_fraudulent.aspx?cid=mum for more information regarding the matter, and kindly ignore the calls in future.

      Regards,
      Vodafone Customer Care
      [protected] by this no. so many fake calls have been made on my cell so i want to know full detils of this no. user please mail me the details
      thanking you
      Hi,
      Got a similar missed call on 10th Dec '10 in the morning , from [protected]. and I called back, I thought that is India number, that person who talks in hindi, he said that you won 25 lakh lottery from Vodafone for your special number, and he given a number ([protected], Vijay Kumar, Senior Supervisor) asked me to call to him,I didn't make any calls to that number, as I understand it's fake calls.
      One request for Vodafone Service is please disable the International out going service and activate when ever they want to call to international calls by the confirmation from your support team. we simply replied to them not even to see from which country the number is. actually I have seen the number from my mobile is like +9234..., I thought that it's somewhere from India, if out going call is failed I should know that number is other than India.

      Rahul Varma
      Hi! i am trying to open your webpage but your complaint page is not open
      i received two missed call from the number [protected] on 12.04.2012 evening. i called back to this number on 13.4.2012 evening. the person who picked the number told he is name is Binay Kumar, calling from Mumbai and my phone number has won the prize of 25 lakhs against the sim number 89912 and to redeem the money just call back to this number. then i observed that the country code of the number is of Pakistan and when search the number i found that the people have received lots of fake calls from this number. i am surprised to know, how the people are able to know my sim number and future i don't want to receive these calls. also the action should be taken against the people who are makeing these type of calls.

      my number [protected], [protected]

      thanks
      brijesh
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        S
        Swathi Prasad
        from Mumbai, Maharashtra
        May 7, 2012
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        Address: Bangalore, Karnataka

        I have purchased a Vodafone SIM card with the number [protected] on January 2011 in my name by providing all necessary documents. Approximately six to seven months later I provided a second set of these documents upon request from the company. Now on last Thursday on 3rd of May my number was suddenly deactivated without any form of prior notifications. Upon inquiries to Vodafone I was provided with no details about the reasons for the occurrence of the problem. After more than 24 hours of further waiting and inquiries the people at the Vodafone store told me the reason was due to document mismatch and it was because they did not have my documents. Also they told me the number i was using was registered in another person's name and refused to explain any reasons for such an issue in a very unhelpful manner. They insisted that my only option was to provide another set of documents after 5 days and nothing else could be done. After inquiring further today I have been told that my number has been provided to another person. Any further attempts made by me to ask for further details was met with complete lack of cooperation and the only solution anyone in Vodafone is willing to provide is asking me to wait.
        Dec 21, 2016
        Complaint marked as Resolved 
        Verified Support
        May 08, 2012
        Vodafone India Customer Care's response
        Hello Swathi,

        Thanks for writing to us. Kindly share your current and alternate contact number with us at http://bit.ly/IzNFIX so that we may assist you better.

        Regards,
        Vodafone Customer Care

        Vodafone — Deactivation of Service without valid reasons

        Dear Sir,

        Complaint 1 - related to Number [protected]
        I have Vodafone postpaid number [protected] which I use since last 2 years.

        However, since I am in Jakarta for the last 11 months, I converted the Postpaid Telephone to Prepaid connection on 13th April 09, and paid all the undue amounts + lifetime fee.

        This change was done at the Vodafone outlet in Vile Parle Mumbai. New form was also filled up and the Original Passport was given, copy taken by them. Photograph was also affixed on the form and all was complete in all respect.

        The Prepaid service was activated and all was fine.

        The same day, I had my flight for Jakarta and within 2 days, I received SMS on the number in Indonesia to resubmit the documents.

        Today, 15th May 09, when I called the Customer Care, they informed me that they have not received the papers. Where did the Vodafone Customer Care outlet send the papers??

        I made the service into Prepaid and paid all the charges for the reason that I can receive the SMS in International roaming.

        I make payments online and need to add new payee for which I get confirmation on my above vodafone number. Now since the service is deactivated, its a huge problem as sometime, there are defaults for payments for bills / creditcards etc.

        Same thing happened when earlier I had purchased 1 more Prepaid card - number [protected].
        They deactivated the service in 2 days saying that the signature on the Card does not tally with the signature of my passport.

        Inspite paying the bills regularly for 2 years, the explanation is horrible and cannot be accepted.

        Regards,
        Raju Ashar
        +62 [protected]
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          N
          niranjanKum
          from Mumbai, Maharashtra
          May 7, 2012
          Resolved
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          Address: Bangalore, Karnataka

          Hi,

          I am using the number [protected]. I raised the complaint against the 3g service and the change of plan almost a 10 days ago.
          Still they have not resolve the ticket. No one is taking responsible to resolve. Every-time they are giving some absconding answers and the block my Sim for almost 15 days without any reason. And always their answer is "sorry for the inconvenience". And i went 8 times to vodafone outlet they also not resolved.
          Can any one help me to take legal action against the VODAFONE.


          Thanks,
          Niranjan
          Jan 6, 2017
          Complaint marked as Resolved 
          Verified Support
          May 08, 2012
          Vodafone India Customer Care's response
          Hello Niranjan,

          We regret the inconvenience caused to you. Kindly send us an email at vodafonecare.[protected]@vodafone.com confirming the tariff plan change.

          Kind Regards,
          Vodafone Customer Care, Karnataka
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            R
            rajes29
            from Delhi, Delhi
            May 7, 2012
            Resolved
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            Resolved

            Call history of prepaid mobile number

            Address: Gonda, Uttar Pradesh

            Dear Sir / Madam,


            call history of prepaid mobile number
            i want to get call and sms history of a vodafone prepaid number i.e., [protected] kindly mke it as soon as possible on my email id,


            Regards,
            Rajesh...
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            N
            navin panchal
            from Hansi, Haryana
            May 7, 2012
            Resolved
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            Address: Rohtak, Haryana

            Dear Sir,
            I want to get all the sms details of my no. [protected] at my email id.. my email id.- navin.[protected]@rediff.com
            Thanks & Regards
            Naveen Kumar
            Dec 16, 2016
            Complaint marked as Resolved 
            Verified Support
            May 07, 2012
            Vodafone India Customer Care's response
            Hello Naveen,

            Please note that if you want to get the details of the sms, please send an sms BILL month name to 144 and we assure you that you will get copy of bill within 15 working days at the address registered with us after positive validation. You will be charged Rs.49/- for the same.

            Kind Regards,
            Vodafone Customer Care, Haryana
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              A
              Ankit Gupta
              from Ahmedabad, Gujarat
              May 7, 2012
              Resolved
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              Address: Thane, Maharashtra

              Hi,

              My name is ankit and vodafone number is [protected]. I had mailed customer care for the internet plans for my number. After 3 days I got a reply that the service will be activated soon. Its today after more than one week when I called up customer care, I am informed that voicemail service is activated on my number which I hadn't asked for. When I ask the customer care the guy kept on saying "let me check in my system", then replying "in my system its showing dis plan, for that you have to mail customer care again". Why should I mail again because Voda
              fone replies after 3 days. What kind of customer service is this.
              Jan 2, 2017
              Complaint marked as Resolved 
              Verified Support
              May 08, 2012
              Vodafone India Customer Care's response
              Hello Ankit,

              Thanks for writing to us. Please note that the GPRS @49 service is active on your number since 27/04/12 and the voicemail service is active since 29/10/12. However, you are not charged any rentals towards the same. Please send an sms CAN VMS to 111 to deactivate the mentioned data service.

              Kind Regards,
              Vodafone Customer Care, Mumbai
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                V
                vinayak shitole 555
                from Pune, Maharashtra
                May 6, 2012
                Resolved
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                Address: Sangli, Maharashtra

                dear sir / madam
                maine tata docomo ka post paid plan liya tha 3 month use karaneke bad maine number vodafone me port kiya mere docomo akhari bill Rs.144/- ayatha maine vo bill dt. 8/3/12 bhara merese bill bharane ko thoda let huva tha to mere vodafone me port kiya number dt.7/3/12 bund ho gaya to mine dt.8/3/12 bill bharaneke bad bhi mera number shuru nahi kiya hai mai jo bill bhara usaka mai mai copy karata hu plz mera number shuru kajiye mere number [protected] hai



                [protected] Forwarded message[protected]
                From: [protected]@tatadocomo.com
                Date: Thu, 08 Mar 2012 18:33:53 +0530
                Subject: PAYMENT ACKNOWLEDGEMENT FOR YOUR TATA DOCOMO NO.
                To: [protected]@gmail.com

                Dear ,

                Thank you! We have received Cash Payment of Rs. 150 against your TATA
                DOCOMO Number on 08-MAR-12.

                You can also make instant payment at Click here from the comfort of
                your home or office. All you need is your Account Number or Mobile
                Number and Payment amount.

                You can pay by credit card (MasterCard, VISA, Diners, AMEX), or
                through an Online Bank account.

                You can also make hassle free auto payment of your bills. You have to
                just subscribe to Electronic Clearing System (ECS) or Standing
                Instructions (SI).Click here for more details.

                Log on to "My Account" at www.tatadocomo.com to view your unbilled
                amount, payment details and itemized bill details. Please note that
                these are FREE services for all our esteemed customers and are
                available across all TATA DOCOMO circles.

                For any assistance, please feel free to call us at 121 our 24x7
                Customer Care toll-free number or write to us at
                [protected]@tatadocomo.com. You can also reach us from a non TATA DOCOMO
                number by dialing[protected].

                Warm Regards,
                TATA DOCOMO Team
                Dec 2, 2016
                Complaint marked as Resolved 
                Verified Support
                May 07, 2012
                Vodafone India Customer Care's response
                Hello Vinayak,

                Thanks for writing to us. Kindly share your current and alternate contact number with us at http://bit.ly/K5DsYz so that we may assist you better.

                Regards,
                Vodafone Customer Care

                Vodafone — suspending phone number

                my vodafone number [protected] is suspended with reason due to negative verification, the said number is with me from last 4 years and i have not recieved any call from vodafone from last 12 months (last year verification was positive) while asking for the details regarding call done, they dont have any records for the same and asking to submit the verification proof for removing suspended services.
                sir
                mai shsank shekhar gupta from
                shahganj, jaunpur 223101

                sir mai vodafone postpaid conecation
                aaj lag bagh 6 month se continue
                use kar raha hu
                jiska number [protected] hai
                jiska 950 rs ka bhuktan maine check ke madhyam
                se 16 aug 2014 ko kar diya uske baad bhi mera number
                nahi open hua aaj 23 aug hai mera number abhi bhi suspend hai
                jiske karan mere vyapar ko nuksan ho raha hai


                [protected]
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                  L
                  lokesh bhamburkar
                  from Aurangabad, Maharashtra
                  May 6, 2012
                  Resolved
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                  Resolved

                  Address: Maharashtra

                  money refund due to tarriff change .
                  Dec 7, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  May 07, 2012
                  Vodafone India Customer Care's response
                  Hello Lokesh,

                  Thanks for writing to us. Kindly share your number with us at http://bit.ly/KClsjn so that we may assist you better.

                  Regards,
                  Vodafone Customer Care
                  Nothing can be worst than this. I've got the connection cancelled one year back but so far my money has not been refund back.




                  [protected][protected][protected][protected]
                  From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
                  Sent: Thursday, May 05, 2011 11:00 AM
                  To: [protected]@gmail.com
                  Subject: Re: RE: RE: RE: RE: RE: RE: RE: RE: Service termination Request - [protected] [REF:[protected]]


                  Dear Mr. Nikhil,

                  Thank you for your email dated 04/05/11 regarding your mobile number [protected].

                  We would like to inform you that kindly provide the scan copy of written request with address mentioned on which you want to get the delivery of refund cheque at the earliest.

                  The docket number for your future correspondence is[protected].

                  We hope, we have been able to resolve your concern to your satisfaction. However, in case you need further assistance, do call or email us. We'll do our best to help you.

                  Happy to help,


                  Vodafone Care

                  Contact numbers
                  Vodafone Care : 111 or +91-[protected]
                  For complaints/requests : 198 (toll free)
                  Fax number : +91-[protected]
                  E-mail : vodafonecare.[protected]@vodafone.com
                  Website : www.vodafone.in





                  ---- Original Message ----
                  From: [protected]@gmail.com
                  Sent: 04-May-2011 23:38:33
                  To: vodafonecare.[protected]@vodafone.com
                  Subject: RE: RE: RE: RE: RE: RE: RE: RE: Service termination Request - [protected]

                  Hi,

                  Can you please update if I am going to get my remaining amount ever?

                  Regards
                  Nikhil


                  _____

                  From: Nikhil [mailto:[protected]@gmail.com]
                  Sent: Saturday, April 16, 2011 2:46 PM
                  To: 'vodafonecare.[protected]@vodafone.com'
                  Subject: RE: RE: RE: RE: RE: RE: RE: RE: Service termination Request -
                  [protected] [REF:[protected]]


                  Hi,

                  Can you please update if I am going to get my remaining amount ever?

                  Regards
                  Nikhil


                  _____

                  From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
                  Sent: Saturday, April 02, 2011 1:54 PM
                  To: [protected]@gmail.com
                  Subject: Re: RE: RE: RE: RE: RE: RE: RE: Service termination Request -
                  [protected] [REF:[protected]]



                  Dear Mr. Nikhil,

                  Thank you for your email dated 02/04/11 regarding your mobile number
                  [protected].

                  We would like to inform you that we have forwarded your concern regarding
                  refund to the concerned department and we will get back to you with in 72
                  working hours.

                  The docket number for your future correspondence is[protected].

                  We hope, we have been able to resolve your concern to your satisfaction.
                  However, in case you need further assistance, do call or email us. We'll do
                  our best to help you.

                  Happy to help,


                  Vodafone Care

                  Contact numbers
                  Vodafone Care : 111 or +91-[protected]
                  For complaints/requests : 198 (toll free)
                  Fax number : +91-[protected]
                  E-mail :
                  <mailto:vodafonecare.[protected]@vodafone.com> vodafonecare.[protected]@vodafone.com
                  Website :
                  <http://www.vodafone.in/> www.vodafone.in




                  ---- Original Message ----
                  From: [protected]@gmail.com
                  Sent: 02-Apr-2011 13:03:11
                  To: vodafonecare.[protected]@vodafone.com
                  Subject: RE: RE: RE: RE: RE: RE: RE: Service termination Request -
                  [protected]

                  I don't want to change my address in vodafone account as I've already
                  requested for number portability to airtel.

                  Please send me the refund amount at -

                  Nikhil Agrawal
                  G-3 Lotus, Esteem Park Apartments
                  3/6 Rose Garden Road,
                  J P Nagar 5th Phase (Near Mom & Me/Kalyani Magnum IT Park)
                  Bangalore-560078
                  Karnataka
                  Ph- [protected]

                  Regards
                  Nikhil


                  _____

                  From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
                  Sent: Friday, April 01, 2011 10:02 AM
                  To: [protected]@gmail.com
                  Subject: Re: RE: RE: RE: RE: RE: RE: Service termination Request -
                  [protected] [REF:[protected]]



                  Dear Mr. Nikhil,

                  Thank you for your email dated 31/03/11 regarding your mobile number
                  [protected].

                  We would like to inform you that if you want to change the address, request
                  you to kindly visit nearest Vodafone Store with written request and latest
                  documents for the same.

                  We would also like to inform you that kindly provide your new address, so
                  that we can deliver the refund cheque at your new address.

                  The docket number for your future correspondence is[protected].

                  We hope, we have been able to resolve your concern to your satisfaction.
                  However, in case you need further assistance, do call or email us. We'll do
                  our best to help you.

                  Happy to help,


                  Vodafone Care

                  Contact numbers
                  Vodafone Care : 111 or +91-[protected]
                  For complaints/requests : 198 (toll free)
                  Fax number : +91-[protected]
                  E-mail :
                  <mailto:vodafonecare.[protected]@vodafone.com> vodafonecare.[protected]@vodafone.com
                  Website :
                  <http://www.vodafone.in/> www.vodafone.in




                  ---- Original Message ----
                  From: [protected]@gmail.com
                  Sent: 31-Mar-2011 22:27:20
                  To: vodafonecare.[protected]@vodafone.com
                  Cc: vodafonecare.[protected]@vodafone.com
                  Subject: RE: RE: RE: RE: RE: RE: Service termination Request - [protected]

                  Hi,

                  There is no doubt that this thing has frustrated me a lot so I've
                  decided to port my vodafone Karnataka number to Airtel. I find so many funny
                  things with Vodafone service and one of them is certainly not being honest
                  with customer money and second is to not to allow the change of address even
                  when I requested on phone with customer rep. Now, I've to struggle to get my
                  check from my old company address; let me know if there is any possibility
                  of issuing new check at different address otherwise I am ready to forget
                  whole money.

                  I strongly feel that this was very unfair from Vodafone but I don't want to
                  continue to waste my time anymore. Thanks.

                  Regards
                  Nikhil
                  _____

                  From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
                  Sent: Thursday, March 31, 2011 10:37 AM
                  To: [protected]@gmail.com
                  Subject: Re: RE: RE: RE: RE: RE: Service termination Request - [protected]
                  [REF:[protected]]




                  Dear Mr. Nikhil,

                  Thank you for your email dated 31/03/11 regarding your mobile number
                  [protected].

                  We appreciate your concern and thank you for bringing this to our notice. We
                  sincerely regret the inconvenience caused to you due to this unpleasant
                  experience.

                  We would like to inform you that we have analyzed your account details and
                  found that on the mail which was send by you on dated 31/07/2010 it was
                  informed to clear the pending billed amount of Rs 190 and then send a
                  request for disconnection was informed to you.

                  We would also like to inform you that billing cycle was 20 so again your
                  bill amount of Rs 432 got generated for unbilled usage on dated 20-aug-2010.

                  Also we would like to inform you that we have not received payment against
                  the 432 bill after disconnection so same was adjusted from you security and
                  refund of Rs 568 after adjustment with the bill was send to you at your
                  billing address via cheque number 592883 on dated 16/10/2010.

                  The docket number for your future correspondence is[protected].



                  We hope, we have been able to resolve your concern to your satisfaction.
                  However, in case you need further assistance, do call or email us. We'll do
                  our best to help you.

                  Happy to help,


                  Vodafone Care

                  Contact numbers
                  Vodafone Care : 111 or +91-[protected]
                  For complaints/requests : 198 (toll free)
                  Fax number : +91-[protected]
                  E-mail :
                  vodafonecare.[protected]@vodafone.com
                  Website : www.vodafone.in
                  <http://www.vodafone.in/>




                  ---- Original Message ----
                  From: [protected]@gmail.com
                  Sent: 31-Mar-2011 0:12:03
                  To: vodafonecare.[protected]@vodafone.com
                  Cc: vikram.[protected]@vodafone.com; mandeep.[protected]@vodafone.com
                  Subject: RE: RE: RE: RE: RE: Service termination Request - [protected]

                  Hello,

                  This is getting very frustrated from your side. I've been
                  telling you that I had sent an email to vodafonecare.[protected]@vodafone.com asking
                  my service to be disconnected on 31st Jul 2010 but you are not at all
                  considering that and just talking about your analysis. If you are telling me
                  that email can't be considered for service disconnection then I am going to
                  this matter up further.

                  Regards
                  Nikhil



                  _____

                  From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
                  Sent: Wednesday, March 30, 2011 11:44 AM
                  To: [protected]@gmail.com
                  Subject: Re: RE: RE: RE: RE: Service termination Request - [protected]
                  [REF:[protected]]



                  Dear Mr. Nikhil,

                  Thank you for your email dated 30/03/11 regarding your mobile number
                  [protected].

                  We would like to inform you that we have analyzed your above mentioned
                  number and found that we have received the request for disconnection of
                  number on 20/08/10 and charges levied to you are absolutely correct. Hence,
                  we are unable to pass any adjustment in this regard.

                  The docket number for your future correspondence is[protected].

                  We hope, we have been able to resolve your concern to your satisfaction.
                  However, in case you need further assistance, do call or email us. We'll do
                  our best to help you.

                  Happy to help,


                  Vodafone Care

                  Contact numbers
                  Vodafone Care : 111 or +91-[protected]
                  For complaints/requests : 198 (toll free)
                  Fax number : +91-[protected]
                  E-mail :
                  <mailto:vodafonecare.[protected]@vodafone.com> vodafonecare.[protected]@vodafone.com
                  Website :
                  <http://www.vodafone.in/> www.vodafone.in




                  ---- Original Message ----
                  From: [protected]@gmail.com
                  Sent: 30-Mar-2011 10:11:15
                  To: vodafonecare.[protected]@vodafone.com
                  Subject: RE: RE: RE: RE: Service termination Request - [protected]

                  Hi,

                  My point is that when I've sent email on 31st July 2010 itself for
                  cancellation then why that is not being considered here. Why should I pay
                  for the duration between[protected] to[protected]; isn't it unfair?

                  Regards
                  Nikhil


                  _____

                  From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
                  Sent: Wednesday, March 30, 2011 9:42 AM
                  To: [protected]@gmail.com
                  Subject: Re: RE: RE: RE: Service termination Request - [protected]
                  [REF:[protected]]



                  Dear Mr. Nikhil,

                  Thank you for your email dated 29/03/11 regarding your mobile number
                  [protected].

                  We would like to inform you that we have analyzed your above mentioned
                  number and found that there was no usage on your number after 31/07/10.

                  We would also like to inform you that bill of Rs 432 generated was for the
                  period of 21/07/10 to 20/08/2010 and charges levied to you are correct.

                  The docket number for your future correspondence is[protected].

                  We hope, we have been able to resolve your concern to your satisfaction.
                  However, in case you need further assistance, do call or email us. We'll do
                  our best to help you.

                  Happy to help,


                  Vodafone Care

                  Contact numbers
                  Vodafone Care : 111 or +91-[protected]
                  For complaints/requests : 198 (toll free)
                  Fax number : +91-[protected]
                  E-mail :
                  <mailto:vodafonecare.[protected]@vodafone.com> vodafonecare.[protected]@vodafone.com
                  Website :
                  <http://www.vodafone.in/> www.vodafone.in




                  ---- Original Message ----
                  From: [protected]@gmail.com
                  Sent: 29-Mar-2011 22:42:32
                  To: vodafonecare.[protected]@vodafone.com
                  Subject: RE: RE: RE: Service termination Request - [protected]

                  Hi,

                  I would request you to review the below email, which was sent on
                  31st July, immedialy after I subscribed vodafone service in Bangalore and as
                  per the suggestion from vodafone customer rep at store in Chandigarh (Name-
                  Sandeep in 36C sector). She clearly told me to send email after reaching
                  Bangalore to vodafonecare.[protected]@vodafone.com, which I did and vodafone care
                  had responded back saying Rs 190 is due and my reply gone back immediatly.
                  So my original request should have been considered for cancellation.

                  ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
                  > >> ---- Original Message ----
                  > >> From: [protected]@gmail.com
                  > >> Sent: 31-Jul-2010 23:01:37
                  > >> To: vodafonecare.[protected]@vodafone.com
                  > >> Subject: Service termination Request - [protected]
                  > >>
                  > >> Hi,
                  > >>
                  > >> My name is Nikhil Agrawal and I am holding Vodafone connection with
                  > >> number [protected], which was subscribed by me in Chandigarh in Feb
                  2010.
                  > >> Since I've moved to Bangalore permanantely, I would like you to cancel
                  > the
                  > >> service effective immediately. Below are the details, which might be
                  > >> helpful
                  > >> in validating the request -
                  > >>
                  > >> Name - Nikhil Kumar Agrawal
                  > >> Mobile- [protected]
                  > >> Relationship No. - 1.2015046
                  > >>
                  > >>
                  > >> Please let me know if any other details are required.
                  > >>
                  > >> Regards
                  > >> Nikhil
                  > >>
                  ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

                  You can also check the account details and confirm if there was any usage of
                  service from 31st July onwards to make sure that. I will again request you
                  to go through the whole email chain below and then respond back.


                  Regards
                  Nikhil



                  _____

                  From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
                  Sent: Tuesday, March 29, 2011 1:07 PM
                  To: [protected]@gmail.com
                  Subject: Re: RE: RE: Service termination Request - [protected]
                  [REF:[protected]]



                  Dear Mr. Nikhil,

                  Thank you for your email dated 29/03/11 regarding your mobile number
                  [protected].

                  We would like t inform you that we have analyzed your above mentioned number
                  and found that request for disconnection of above mentioned number received
                  from your side on 20/08/10 and on 21/08/10 bill got generated of Rs 432 and
                  same has been adjusted with security deposit and remaining amount will be
                  refunded to you.

                  The docket number for your future correspondence is[protected].

                  We hope, we have been able to resolve your concern to your satisfaction.
                  However, in case you need further assistance, do call or email us. We'll do
                  our best to help you.

                  Happy to help,


                  Vodafone Care

                  Contact numbers
                  Vodafone Care : 111 or +91-[protected]
                  For complaints/requests : 198 (toll free)
                  Fax number : +91-[protected]
                  E-mail :
                  <mailto:vodafonecare.[protected]@vodafone.com> vodafonecare.[protected]@vodafone.com
                  Website :
                  <http://www.vodafone.in/> www.vodafone.in




                  ---- Original Message ----
                  From: [protected]@gmail.com
                  Sent: 29-Mar-2011 8:12:41
                  To: vodafonecare.[protected]@vodafone.com
                  Subject: Re: RE: RE: Service termination Request - [protected]

                  Hi,

                  Can you please provide me the calculation on this amount because
                  as per this below email chain, I had requested to cancel the connection on
                  31st July itself via email and that time only 190 Rs was the due amount so
                  not sure where is remaining.

                  Regards
                  Nikhil

                  On Mon, Mar 28, 2011 at 1:24 PM, Vodafone Care <
                  vodafonecare.[protected]@vodafone.com> wrote:

                  > Dear Mr. Nikhil,
                  >
                  > Thank you for your email dated 27/03/11 regarding your mobile number
                  > [protected].
                  >
                  > We would like to inform you that refund cheque of amount Rs 568/- vide
                  > cheque number 592883 has been delivered at your billing address on
                  22/10/10.
                  >
                  >
                  > We would also like to inform you that if you have not received the refund
                  > cheque then kindly give written request with photo id proof at your
                  nearest
                  > Vodafone Store and we will re-dispatch the cheque at same store with in 30
                  > days.
                  >
                  > The docket number for your future correspondence is[protected].
                  >
                  > We hope, we have been able to resolve your concern to your satisfaction.
                  > However, in case you need further assistance, do call or email us. We'll
                  do
                  > our best to help you.
                  >
                  > Happy to help,
                  >
                  >
                  > Vodafone Care
                  >
                  > Contact numbers
                  > Vodafone Care : 111 or +91-[protected]
                  > For complaints/requests : 198 (toll free)
                  > Fax number : +91-[protected]
                  > E-mail :
                  > vodafonecare.[protected]@vodafone.com
                  > Website : www.vodafone.in
                  >
                  >
                  >
                  >
                  > ---- Original Message ----
                  > From: [protected]@gmail.com
                  > Sent: 27-Mar-2011 0:10:28
                  > To: vikram.[protected]@vodafone.com; vodafonecare.[protected]@vodafone.com;
                  > mandeep.[protected]@vodafone.com
                  > Subject: RE: RE: Service termination Request - [protected]
                  >
                  > This has been so frustrating to see that even nodal officer doesn't care
                  of
                  > customer complain. Monday, I am going to file a complain in consumer court
                  > and make it legal care.
                  >
                  > Regards
                  > Nikhil
                  >
                  >
                  > _____
                  >
                  > From: Nikhil [mailto:[protected]@gmail.com]
                  > Sent: Saturday, March 26, 2011 11:56 PM
                  > To: 'vodafonecare.[protected]@vodafone.com'
                  > Subject: RE: RE: Service termination Request - [protected]
                  > [REF:[protected]]
                  >
                  >
                  > Can you please let me know if there was any decision on my complain?
                  >
                  > Regards
                  > Nikhil
                  >
                  >
                  > _____
                  >
                  > From: Nikhil [mailto:[protected]@gmail.com]
                  > Sent: Thursday, October 07, 2010 7:56 AM
                  > To: 'vodafonecare.[protected]@vodafone.com'
                  > Subject: RE: RE: Service termination Request - [protected]
                  > [REF:[protected]]
                  >
                  >
                  > I don't understand why can't you check my account online for security
                  > deposit details? It clearly shows Rs 1000 under security deposit; is it
                  how
                  > vodafone serve its customer?
                  >
                  > Regards
                  > Nikhil
                  >
                  > _____
                  >
                  > From: Vodafone Care [mailto:vodafonecare.[protected]@vodafone.com]
                  > Sent: Wednesday, October 06, 2010 11:57 AM
                  > To: [protected]@gmail.com
                  > Subject: Re: RE: Service termination Request - [protected]
                  > [REF:[protected]]
                  >
                  >
                  >
                  > Dear Sir/Madam,
                  >
                  > Thank you for your email dated 04/10/10 regarding Mobile number
                  [protected].
                  >
                  > We regret to understand that you have been left with a feeling of
                  > dissatisfaction during the course of your recent interaction with us. We
                  > wish to assure you that your experience has sensitized us to introspect
                  and
                  > improve our efforts in providing excellent service to our valued
                  customers.
                  >
                  > You are requested to provide us the detail of amount of security deposited
                  > and also provide us the scan copy of receipt which shows security
                  deposited
                  > of this amount so that we can expedite further.
                  >
                  > The Docket number for your future correspondence is[protected]
                  >
                  > We hope, we have been able to resolve your concern to your satisfaction.
                  > However, in case you need further assistance, do call or email us. We'll
                  do
                  > our best to help you.
                  >
                  > Happy to help,
                  >
                  >
                  > Vodafone Care
                  >
                  > Contact numbers
                  > Vodafone Care : 111 or +91-[protected]
                  > For complaints/requests : 198 (toll free)
                  > Fax number : +91-[protected]
                  > E-mail :
                  > vodafonecare.[protected]@vodafone.com
                  > Website : www.vodafone.in
                  > <http://www.vodafone.in/>
                  >
                  >
                  >
                  >
                  > ---- Original Message ----
                  > From: mandeep.[protected]@vodafone.com
                  > Sent: 04-Oct-2010 11:13:24
                  > To: vodafonecare.[protected]@vodafone.com
                  > Subject: Re: RE: Service termination Request - [protected]
                  >
                  >
                  > ---- Original Message ----
                  > From: [protected]@gmail.com
                  > Sent: 03-Oct-2010 13:11:10
                  > To: vikram.[protected]@vodafone.com; mandeep.[protected]@vodafone.com;
                  > vodafonecare.[protected]@vodafone.com
                  > Cc: [protected]@cagchandigargh.org
                  > Subject: RE: Service termination Request - [protected]
                  >
                  > Can someone respond to me and let me know when will I get my remaining
                  > security deposit back? Do you guys have any conscience?
                  >
                  > Regards
                  > Nikhil
                  > _____
                  >
                  > From: Nikhil Agarwal [mailto:[protected]@gmail.com]
                  > Sent: Sunday, August 22, 2010 9:08 AM
                  > To: vikram.[protected]@vodafone.com; mandeep.[protected]@vodafone.com
                  > Cc: vodafonecare.[protected]@vodafone.com; [protected]@cagchandigargh.org
                  > Subject: Re: Service termination Request - [protected] [REF:[protected]]
                  >
                  >
                  > Vikram, Mandeep,
                  >
                  > I had to shift to Bangalore from Chandigarh so taken new
                  > vodafone connecction in Bangalore. However, the closing of Chandigarh
                  > connection has been nightmare for me; I've been sending mails to
                  disconnect
                  > the connection and adjust the remaining balance but so far the response
                  has
                  > been quite disappointing.
                  >
                  > It is quite funny that vodafone is not integreted across states but
                  atleast
                  > they should be able to respond to e-mail and take timely action..Also,
                  they
                  > says, the security deposit check will be processed after 45 days....isn't
                  > joke on the name of service? It has already been 20 days already and more
                  > 45
                  > days only if they take action to disconnect my service today..
                  >
                  > Please help.
                  >
                  > Regards
                  > Nikhil
                  >
                  >
                  > On Sun, Aug 22, 2010 at 8:57 AM, Nikhil Agarwal <[protected]@gmail.com>
                  > wrote:
                  >
                  >
                  > Next time I am going to take my issue to TRAI with below proofs.
                  >
                  >
                  > Regards
                  > Nikhil
                  >
                  >
                  > On Wed, Aug 18, 2010 at 8:24 PM, Nikhil Agarwal <[protected]@gmail.com>
                  > wrote:
                  >
                  >
                  > I've been communicating from last 10 days but till now no action has been
                  > taken; please note that I am not liable for any monthly rental since the
                  > day original request was placed. Also, please contact me at [protected] for
                  > further communication.
                  >
                  >
                  > On Wed, Aug 18, 2010 at 9:24 AM, Vodafone Care
                  > <vodafonecare.[protected]@vodafone.com> wrote:
                  >
                  >
                  >
                  > Dear Mr.Nikhil,
                  >
                  > Thank you for your email dated 14/08/2010 regarding mobile number
                  > [protected]
                  >
                  > Your decision to discontinue your subscription is of great concern to us.
                  >
                  > If you however, you choose to discontinue your number we will process your
                  > request.
                  >
                  > Our executive would contact you on your mentioned alternate number in
                  48-72
                  > working hours to address to your concern at the earliest.
                  >
                  > Security amount will be refunde to you in 45 to 60 days after the
                  > deactivation of your vodafone account.
                  >
                  > The docket number for your future correspondence is [protected].
                  >
                  > We hope, we have been able to resolve your concern to your satisfaction.
                  > However, in case you need further assistance, do call or email us. We'll
                  do
                  > our best to help you.
                  >
                  > Happy to help,
                  >
                  >
                  > Vodafone Care
                  >
                  > Contact numbers
                  > Vodafone Care : 111 or +91-[protected]
                  > For complaints/requests : 198 (toll free)
                  > Fax number : +91-[protected]
                  > E-mail :
                  > vodafonecare.[protected]@vodafone.com
                  > Website : www.vodafone.in
                  > <http://www.vodafone.in/>
                  >
                  >
                  >
                  >
                  > ---- Original Message ----
                  > From: [protected]@gmail.com
                  > Sent: 14-Aug-2010 17:04:37
                  > To: vodafonecare.[protected]@vodafone.com
                  > Subject: Re: Service termination Request - [protected]
                  >
                  > Please update on this request and my refund process.
                  >
                  > Regards
                  > Nikhil
                  >
                  > On Wed, Aug 4, 2010 at 8:11 PM, Nikhil Agarwal <[protected]@gmail.com>
                  > wrote:
                  >
                  > > Hi,
                  > >
                  > > I've deposit amount of Rs 1000 so please deduct the due from that and
                  > > pay back me the remaining due.
                  > >
                  > > Thanks
                  > > Nikhil
                  > >
                  > > On Wed, Aug 4, 2010 at 6:26 PM, Vodafone Care <
                  > > vodafonecare.[protected]@vodafone.com> wrote:
                  > >
                  > >> Dear Mr.Aggarwal,
                  > >>
                  > >> Thank you for your email dated 31/07/2010 regarding mobile number
                  > >> [protected]
                  > >>
                  > >> Your decision to discontinue your subscription is of great concern to
                  > us.
                  > >>
                  > >> We would like to confirm you that there is billed outstanding of Rs 190
                  > >> standing against your aforesaid mobile numbers [protected]
                  > >>
                  > >> You are requested to clear the said billed and unbilled amount of Rs
                  190
                  > >> and send a fresh request for suspension, so that we can expedite the
                  > matter.
                  > >>
                  > >>
                  > >> The service request numbers for your future reference are[protected]
                  > >>
                  > >> We hope, we have been able to resolve your concern to your
                  satisfaction.
                  > >> However, in case you need further assistance, do call or email us.
                  We'll
                  > do
                  > >> our best to help you.
                  > >>
                  > >> Happy to help,
                  > >>
                  > >>
                  > >> Vodafone Care
                  > >>
                  > >> Contact numbers
                  > >> Vodafone Care : 111 or +91-[protected]
                  > >> For complaints/requests : 198 (toll free)
                  > >> Fax number : +91-[protected]
                  > >> E-mail :
                  > >> vodafonecare.[protected]@vodafone.com
                  > >> Website : www.vodafone.in <http://www.vodafone.in/>
                  > >>
                  > >>
                  > >>
                  > >>
                  > >> ---- Original Message ----
                  > >> From: [protected]@gmail.com
                  > >> Sent: 31-Jul-2010 23:01:37
                  > >> To: vodafonecare.[protected]@vodafone.com
                  > >> Subject: Service termination Request - [protected]
                  > >>
                  > >> Hi,
                  > >>
                  > >> My name is Nikhil Agrawal and I am holding Vodafone connection with
                  > >> number [protected], which was subscribed by me in Chandigarh in Feb
                  2010.
                  > >> Since I've moved to Bangalore permanantely, I would like you to cancel
                  > the
                  > >> service effective immediately. Below are the details, which might be
                  > >> helpful
                  > >> in validating the request -
                  > >>
                  > >> Name - Nikhil Kumar Agrawal
                  > >> Mobile- [protected]
                  > >> Relationship No. - 1.2015046
                  > >>
                  > >>
                  > >> Please let me know if any other details are required.
                  > >>
                  > >> Regards
                  > >> Nikhil
                  > >>
                  > >
                  > >
                  > >
                  > > --
                  > > Regards
                  > > Nikhil
                  > >
                  >
                  >
                  >
                  > --
                  > Regards
                  > Nikhil
                  >
                  >
                  >
                  >
                  >
                  > --
                  > Regards
                  > Nikhil
                  >
                  >
                  >
                  >
                  >
                  > --
                  > Regards
                  > Nikhil
                  >
                  >
                  >
                  >
                  >
                  > --
                  > Regards
                  > Nikhil
                  >
                  >
                  >


                  --
                  Regards
                  Nikhil
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                    N
                    napster69
                    from Mumbai, Maharashtra
                    May 5, 2012
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra

                    I brought a Vodafone NetCruise on the 3rd of May , a post paid connection. I was told that the connection will be activated within 48 hours. I brought the product from the Ghatkopar East gallery. The sales guy out there was so sweet, that he convinced me saying the connection will be activated well in time. But since 48hrs have passes by, I gave a call to customer care asking them what was my status and to my surprise the call center executive told me that my documents and number were yet to be punched form the gallery people side.

                    This is highly irresponsible and careless behavior which is unacceptable. I am a marketing guy and always on the move. Firstly a plug and play device take 2 days to get activated and on top of that the officials have or show such disgrace while performing their duties. Is Vodafone all about just making the initial sales and then leaving the customer unhappy?

                    My MDN number is : [protected]
                    And if anyone can help me , please get back to me @ : rohan.[protected]@gmail.com
                    Aug 13, 2020
                    Complaint marked as Resolved 
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                      A
                      asheesh 358
                      from Hamirpur, Himachal Pradesh
                      May 5, 2012
                      Resolved
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                      Resolved

                      Address: Hisar, Haryana

                      Hi am Asheesh Mishra From Hisar my mob No is [protected] Rs 2 per day deducted from my account for Bhakti sagar Pack without my permission you are requested to resolved my problem otherwise i will suggest to all my friends & family to port his No other service providers how can cheat vodafone & also i will complaint to consumer forum for this kind of cheating.
                      Dec 2, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Apr 25, 2012
                      Vodafone India Customer Care's response
                      Hello Nupur,

                      Please note that while in Roaming, messages will be charged at 3.45/SMS. We would also like to inform you that we're looking into your concern regarding balance deduction and will get back to you with an update soon.

                      Regards,
                      Vodafone Customer Care

                      Vodafone — Unauthorized Charge

                      PLS PLS NEVER TAKE VODAFONE CONNECTION. THEY CAN JUST MAKE GOOD ADS AND REST IS ALL PATHETIC. SYSTEMS ARE PATHETIC, CUSTOMER SERVICE IS PATHETIC & NETWORK IS PATHETIC.

                      I AM BLACKBERRY USER, THEY CHARGED ME DOUBLE MOR MY BLACKBERRY CHARGE AND DEACTIVATED MY PATHETIC CONNECTION...

                      TILL DATE THEY HAVE NOT RESOLVED MY PROBLEM. PLS GIVE AWAY YOUR VODAFONE CONNECTION
                      my vodafone postpaid scheme was over in month of may when i asked to my connection prepaid again the vodafone excutive changed my scheme without asking me and i got double charges in one month and till now my bill charges are unacceptable please charge my bill correctly or atleast give me some discount so i pay my bill

                      Vodafone — Unauthorized message

                      Vodafone is a company , which is working like “Dadagiri” with vodafone customer in west UP.
                      My mother got a sms “Wolrd Alter seva. 3 june ko aapke balance se 30 rs katege.” Like that. Is it service of any company. Without any recommandation of customer. She did not request for this type of service, but company is providing them this service in villages on 30 rs charges for the same
                      Is this valid and appropriate service in villages? Just send a sms to them and detect money from their account.

                      Vodafone Prepaid Connection — unauthorized charges.

                      from my vodafone no [protected] 60rs has been deducted which is 30rs of astro pack and 30rs of callertune charges.although i havent tell them to activated any scheme on my no. So pls kindly refund my charges.

                      Vodafone — charged 5 rs daily

                      Respected sir,

                      I am now using vodafone mobile is charged for hungama activation Rs 5 daily.
                      please deactivate that service. i dont need that service. pleease help me as soon as possible.

                      My no is [protected]

                      Vodafone — daily am getting charged for unauthorized messages service

                      daily am getting 5rs charges for hungama service pack but i have not activate that service..daily 5rs am getting charges for that service...even i have complain to vodofone care execuctive more than 2 times but still daily am getting 5 rs charges..so plz help me and do stop that service as soon as possible
                      sir,
                      i hv vodafone sim with no. [protected]. , a international match day pack service is getting activated automatically on this no, i m again and again deactivating dis service by sending sms " CAN
                      IMD" on 144, den i m geting messg of its deactivation, but after sm
                      tym again m geting messg frm 567889.. """ based on your
                      request international match day pack has been activated . """ and evry tym
                      i m charged Rs 5. i calld customer care.. but every time they said that i m
                      activating this service ..by pressing some button while i get promotional call
                      frm vodafone..but i told them every time that i do not even attend these calls
                      .. and they say dat we are puting a complain to further check my no.. but i
                      got no response. then on saturday i went to vodafone store in new shimla. i
                      explained them evrything.. they also sent the msg frm my cell for
                      deactivation of dis service.. bur after de-activation again it got acivated
                      automaticaly.. then they said thet they are sending complaint . . on sunday it
                      remained deactivated ..and on monday i got call frm vodafone.. dat in
                      future i will nt face these kinda problem.. at 11:52am i got dis call and
                      at 1:52pm this service again got activated..daily this service is getting activated and they are charging me Rs 5 daily .i m again and again calling 198 and 111. i also sent mail regarding this complaint to vodafone nodal officer .and appellant authority.. but m not getting response .. i hv activated internet pack
                      for 1 month on dis no . dats why m nt changing operator...m fed up nw.....
                      Please help solving dis problem . ..

                      Regards
                      Saurabh Soni
                      [protected]

                      Vodafone — Unauthorized charge for a Service

                      Hi,

                      My Name is Pushkin Bansal and I am in possession of a Vodafone Number [protected] which was activated in the month of August 2009.
                      Since the Month of December 2010(exact date 11/12/2010), Vodafone has been charging me for some "Hungama Song Download" service which cost Rs.5 per day till last week when i had to manually deactivate the service.

                      When i asked for clarification for the same they told me that they can not revoke the charges as the service was activated on my request and the Activation Date is 03/02/2011 that is almost 2 months after the actual date from which i am being charged.

                      This ambiguous statement is not being given a clarification too and they said they will not repay me the charges.

                      Also during the course of my conversation with them over Email, they supposedly informed me that my email address has also been changed even though i did not request for any.

                      your expert assistance is requested in this matter.


                      Best Regards,
                      Pushkin Bansal
                      Hello,

                      I'm being charged for the services I have never opted or used. In my previous bill on both my numbers [protected] and [protected] with corporate plans, I found charge of 15/- for callertunes. My numbers have no callertunes and the default is normal tring tring. I've contacted vodafone a number of times to waive off the charges but got the same reply that callertunes is activated for my numbers.

                      If I was charged for the boring TRING TRING every mobile phone user should also be charged the same.

                      I request the concerned team to investigate on this and take the appropriate action.

                      Regards,

                      VIvek K

                      Vodafone — Unauthorized yearly charges for internet

                      I had requested Vodafone on April 15th 2011 for unlimited activation of blackberry services (599/month plan) on my blackberry bold hand set. The same was activated but they charged me a one time payment of 4999/year for the services even though it wasnt authorized by me. I made several complaints and had been to the Fort Mumbai branch and met the manager who promised me to do an reversal on the amount which is 4999. But to my horror the bill was passed and i pay my bill thru ECS and even after my repeated requests, an amount of 7038 was auto debited from my account. The customer service of Vodafone is really pathetic and they are so cold to customer requests. I wish to sue them over this. Can some pls help me
                      i am using this no. [protected] of Vodafone. They always charge extra balance and costumer care executive argues with us when we complaint them.
                      Kindly please help me!

                      Vodafone — unauthorized charges

                      Hi
                      1) I was in roaming and for every msg i send in roaming the msg populate that 1.5 rs deducted bt after few days i realised that everyday my 30-40 rs extea are getting deducted. what i called to customercare they told me that due to raoming every msg cost 4 rs. dis is already too high..n if they r sending msg that 1.5 rs are deducted then y 4 rs are deducted...

                      2) Once i subscribed for vodafone to vodafone free service den after that for around 2 months i didnt subscrcibe this service bt suddenly on the 3rd month my 250 rs got deducted from my account balance saying that nw V2V is free. however i didnt susbcribed that. when i talked to customercare regarding the same they said it was auto renewed on ur mobile no.
                      dis vodafone agai deducted my 25o rs... eriously vodafone sucks...taking out my money lik anything.. so so much hidden charges they hav.. and any time dey wil renew any scheme on ur account and u would b having no clue for this.. and deduct money ..and den will say it was auto renewed...

                      my moblie no. is [protected]
                      mail id : nupur.[protected]@rocketmail.com
                      its true
                      Dear sir,

                      I am having problem with my vodafone Prepaid no [protected] due to Some unauthorized charges deduted by ur organisaton.I talked ur customer care for theabout the reason they said i activated caller tune by pressing keys. but i remember that i never done that and also said that caller tune activated on 20th oct and followed by a text message but i never got any message from ur end. Finally the funny thing i got a message from no 6789(ur customer care TA Sh Gurvinder Singh280) about my satisfactions. Kindly Reply Y or N and it will be toll free when i replied then Rs.5/- deducted. alas how service ur organisation!!!!!

                      pl revert back the deducted money........Rs.45/- and Rs.5/-

                      Mazumdar
                      [protected]
                      HI I Am using vodofone no [protected], every time my mobile restarts they are charging around 15 RS, and there are charges for unsubscribed data plan, blindly taking the money. even if we call to cc they are not responding properly. they simply cut the calls, no remedy at all. made complaints so many times. and some times they are sending the full taktime offer, if we recharge for that amount again there will be the service charges and tax reduction even if we recharged within that time frame, I really fed up with vodofone services, I never faced such n number of problems within few days in some other service provider.
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                        A
                        Ankit Kamboj
                        from Mumbai, Maharashtra
                        May 5, 2012
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                        Address: Delhi

                        Hi,

                        I get unwanted calls from [protected] , the person calling says he's calling from Mumbai high court or sometimes Rajasthan police and inquires about some "Lomi Shikhu". On asking where he got my number from his reply is my dad gave him my number, but on asking my dads number he says he don't have it and misbehaves and uses derogatory words and disturb me every now and then. Kindly help me from this jerk.


                        Thanks,
                        Ankit Kamboj.

                        VODAFONE ESSAR LTD — unwanted phone calls

                        sir,
                        we are getting unwanted phone call and message from phone number [protected],
                        [protected].please send me details of this phone number on my email
                        ID.
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                          A
                          Ajay Austin
                          from Chengam, Tamil Nadu
                          May 5, 2012
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                          sirs,
                          [protected],from the above vodafone number,my friend as receving some unknown calls speakin very vulgurly and messanging.my friend is an docomo network provider.i don't like to mention her number.please,take the seviour action for the vodafone number or else inform the details of that number
                          my e-mil ID [protected]@yahoo.com.phone no:[protected]
                          Hello Sir,
                          i want to knw the complete name and address of the mobile no. [protected]
                          Dear Sir/ Madam,
                          Salute and warm regards. Last month my sister and bro-in-law complained of getting unwanted calls from some vodafone user whom i have traced is active in Tamilnadu. one day my bro-in-law picked up the call of that unknown number and the caller himself identified as bikas bora and wanted to talk to my sisters daughter, whom alongwith us the family members she even does not know. later those calls were diverted to my mobile so that I can teach him a lesson. the caller continued to do so every night with a new number all of which were forwarded to me.one day the caller sent a threatening message to my cell of killing me on 20/12/2011. Please look into the matter and do the needful. Callers numbers are-[protected],[protected],[protected],[protected], [protected] and [protected]
                          i am getting unknown calls from [protected]..
                          please somebody help me and teach this guy a lesson that we should respect girls and women , don't to tease us..
                          a request from me guys please do something..
                          than k you everybody..now nothing worry to me...
                          this problem is solved..
                          please sir
                          sent me the details of this no. which i am sending to you because it is disturbing me a lot
                          ph. no. -[protected]
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                            V
                            vinodkpandey
                            from Chennai, Tamil Nadu
                            May 4, 2012
                            Resolved
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                            Resolved

                            Address: Thane, Maharashtra

                            I have activated a BBM internet service on 3rd of may 2012 at 00:17, but the service was not activated from vodaphone till 22:55 in between that when i tried to reach the vodaphone customer care not able to connect i tried at least 100+ time to connect them, i have never got connected once in day, then i found a head of vodaphone relation ship manager contact number and i drafted 2 SMS to that person after that i got a call from [protected] and he informed me that he is looking into this matter and he will get back to me after that he never called me back my money was also got deducted from my main balance account, when i tried to reach him he was not answering my call and till now he is disconnecting my call, then i have done a recharge of rupees 20 from vodaphone website the amount got deducted from my bank account and they have still not send me the balance after that i have reached to vodaphone gallery and done a 50 rupees recharge, the persone told me that he don't have the change that's why he given me 40 rupees he promised me he will recharge me mobile with the 10 rupees which i have not received yet (Ambernath East Vodaphone center) i have given them a full day to solve my issue, but they don't care, i spend at least 250 rupees + harassment, i really want to show them they are the big company but we are spend a mony that the reson they are their., request you pepole to help me.
                            Dec 23, 2016
                            Complaint marked as Resolved 
                            Verified Support
                            May 07, 2012
                            Vodafone India Customer Care's response
                            Hello Vinod,

                            Thanks for writing to us. Please send us your number at http://bit.ly/IxCh01 so that we may address your concern better.

                            Regards,
                            Vodafone Customer Care
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                              A
                              aisu
                              from Pune, Maharashtra
                              May 4, 2012
                              Resolved
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                              Resolved

                              Address: Thane, Maharashtra

                              Dear,

                              I am still waiting for my cheque. Vodafone Administration and authorities are playing around my cheque. They have dispatched my refund cheque of amount Rs. 1500/- twice till now. One dated on 31st December 2011 and another on 1st April 2012. Amazing service of Vodafone is that I haven't received either of my refund cheque...
                              It's like Vodafone love to harass their customers if they withdraw Vodafone service due to their erratic kind of services and replies...

                              Amazing thing is that the Nodal Desk of Mumbai who are called to be the quick response and perfect desk also providing no proper response to my refund money....

                              This pathetic irritating and erratic kind of response was never ever expected from such a reputed service providers...

                              Will never recommend any one to go with Vodafone... As You will be feeling irritated after withdrawing their services...
                              Dec 15, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              May 05, 2012
                              Vodafone India Customer Care's response
                              Hello Sir/Madam (aisu),

                              Kindly share your number with us here http://bit.ly/J67QNM so that we may be able to address your concern as soon as possible.

                              Regards,
                              Vodafone Customer Care
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                                D
                                dhruvnimavat
                                from Mumbai, Maharashtra
                                May 4, 2012
                                Resolved
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                                Resolved

                                Address: Junagadh, Gujarat

                                dear sir,
                                my vodafone sim card is blocked due to not using of that card from some time,
                                and now i don't know that how can i reactive my sim,it's important plz help me,
                                my id:[protected]@gmail.com
                                Dec 19, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                May 05, 2012
                                Vodafone India Customer Care's response
                                Hello Dhruvnimavat,

                                Please share your number and an alternate number here http://bit.ly/JJHynH We'll get back to you with assistance in a short while.

                                Regards,
                                Vodafone Customer Care
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                                  P
                                  Pradeep Dubey
                                  from Mumbai, Maharashtra
                                  May 4, 2012
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                                  Address: Singrauli, Madhya Pradesh

                                  respected sir /mam
                                  i here to inform u that my no;-[protected] i have a complain regarding vodafone poor services(madhya pradesh) and responce to thecustomer complain. Below is the issue: on 3rd may,4th may 2012 there r problem in my internet connection.Have you triedcomplaining about this to a customer care executives, ... they cut my call without any solution.I connect with vodafone customer care more than 30 times but they have not solve any problem of my connection so many time wastage my money with customer call. Vodafone cheated with his customer so,I will never ever buy a new Vodafone sim again that's for sure. i request you kindly take quick action.
                                  he is fraud against to the consumer
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                                    G
                                    G.Joseph Raj
                                    from Delhi, Delhi
                                    May 4, 2012
                                    Resolved
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                                    Resolved

                                    Address: Delhi

                                    Sir,
                                    My name G.Joseph raj, I have applied for new post paid connection under Vodafone on 25th of April through Datasys E- service Private limited, 8, Rani jhansi, 3rd floor. Ph no [protected]. Receipt No: 52372. With sum of Rupees 250/- which is not been activated till today and i have not receive any information from them. I am not secure by leaving my ID, Photo and other information with them. I have also visited my nearest Vodafone outlet at Southx Delhi, after putting my problem to them they have promise to give me a new no which I have applied on 1st of May, even than I am not been able to use my phone till today. I need your concern on the matter as soon as possible.
                                    Jan 2, 2017
                                    Complaint marked as Resolved 
                                    Verified Support
                                    May 04, 2012
                                    Vodafone India Customer Care's response
                                    Hello Joseph,

                                    Please share your current contact details and an alternate number here http://bit.ly/KcIuQk We'll get back to you at the earliest with assistance.

                                    Regards,
                                    Vodafone Customer Care
                                    Sir,
                                    My name Ajay kumar, Billing Adrress VPO Atali Tehshil Ballabgarh Faridabad 121004.Land Mark Near Kutti Mandir. I have applied for new post paid connection under Vodafone on 25th of May2012 through Datasys E- service Private limited, 8, Rani jhansi, 3rd floor. Ph no [protected]. Receipt No: 54538. With sum of Rupees 250/- which is not been activated till today and i have not receive any information from them. I am not secure by leaving my ID, Photo and other information with them. I have also visited my nearest Vodafone outlet at Neelam bata road faridabad (Hr.), after putting my problem to them they have promise to give me a new no which I have applied on 1st of May, even than I am not been able to use my phone till today. I need your concern on the matter as soon as possible.
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                                      K
                                      kpkadiya
                                      from Mansa, Gujarat
                                      May 4, 2012
                                      Resolved
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                                      Resolved

                                      Address: Gandhinagar, Gujarat

                                      i want to below number call history and any other send recieve details. so please do the needful.

                                      my mobile number: [protected]
                                      my name is kapil kadiya.
                                      +1 photos
                                      Dec 3, 2016
                                      Complaint marked as Resolved 
                                      Verified Support
                                      Feb 13, 2012
                                      Vodafone India Customer Care's response
                                      Hello Manojvishwakarma,

                                      Thanks for writing in. We regret to inform you that we are unable to provide call details for Prepaid. Email us at vodafonecare.[protected]@vodafone.com if there is anything else we may assist you with, we'll do our best to help.

                                      Regards,
                                      Vodafone Customer Care, Uttar Pradesh (East)
                                      Verified Support
                                      May 04, 2012
                                      Vodafone India Customer Care's response
                                      Hello Kapil,

                                      Please note that we will only be able to provide you with details of chargeable transactions of your Prepaid connection, and only starting with the last six months. In order to obtain the detail bill, send ACT IB<space>Name of the Month bill is required to 144 (toll free) from the respective number eg. ACT IB MAY to 144. Please note that a charge of Rs. 50/- (per month) will be deducted in between the 1st to the 5th of the next month, and you will receive the bill at your billing address via courier. We request you to maintain a sufficient amount in the balance of the concerned number.

                                      Regards,
                                      Vodafone Customer Care
                                      Verified Support
                                      May 07, 2012
                                      Vodafone India Customer Care's response
                                      Hello Nishit,

                                      We called you on the number shared, but we couldn't get through to you. Kindly share an alternate contact number with us here http://tinyurl.com/79emtab .

                                      Kind Regards,
                                      Vodafone Customer Care, Mumbai
                                      Verified Support
                                      Aug 28, 2012
                                      Vodafone India Customer Care's response
                                      Hello Ibrahim,

                                      Please share your contact number and your registered email ID here http://bit.ly/PNdIj9 so that we can assist you further.

                                      Regards,
                                      Vodafone Customer Care.
                                      Verified Support
                                      Oct 30, 2012
                                      Vodafone India Customer Care's response
                                      Hello Pujabhattacharyya,

                                      We couldn't reach you on your number. Please share an alternate contact number with us here http://tinyurl.com/79emtab also let us know a convenient time between 9AM to 6PM to reach you.

                                      Thank you,
                                      Vodafone Customer Care, Delhi & NCR
                                      Verified Support
                                      Nov 20, 2012
                                      Vodafone India Customer Care's response
                                      Hello Muzammil,

                                      Please send BILL(space)FIRST THREE LETTERS OF THE MONTH to 144 to get your prepaid bill. For example, for the month of October, please send BILL OCT to 144. The charges for the same are Rs.49/- per month. Kindly maintain a minimum balance of Rs.49 at the time of placing the request. Please be informed that you will not receive the incoming call, missed call details or messages received on your number. Please note that you will receive the bill at your registered billing address by 7th of next month.

                                      Regards,
                                      Vodafone Customer Care, Maharashtra & Goa (except Mumbai).
                                      Verified Support
                                      Dec 13, 2012
                                      Vodafone India Customer Care's response
                                      Hello Ganeshreddy,

                                      Thank you for writing to us. Please send BILL(space)FIRST THREE LETTERS OF THE MONTH (example:DEC) to 144 to get the bill details. You will be charged Rs.49 per bill per month. Kindly visit a Vodafone Store to collect the same.

                                      Regards,
                                      Vodafone Customer Care.

                                      Vodafone — call logs

                                      sir i am a vodafone customer having d no [protected].i need the previous weeks incoming & outgone numbers details so plse mail me immeadietly
                                      Respected sir

                                      i want the call history of the month aug & sep so pls do the favour soon to my id of this num [protected]
                                      hi sir
                                      I want the call history of the month october so pls do the favour soon to my id of this num [protected]
                                      i need the whole month call history of my number which is [protected]. can u plzzzz do it soon as possible????????
                                      Hi Abdul,

                                      We believe that you have been contacted by our Customer care team and hope that you are informed about the procedure to get the call history for your prepaid number. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

                                      Regards,
                                      Vodafone Customer Care.
                                      i want call histoy [protected] of this number in month of march
                                      i want call history [protected] of this number in the month of march
                                      i want to get the call history of my mobile no(0091 [protected]), pls send to my email : [protected]@yahoo.com, urgent plzzzz
                                      Dear Sir,
                                      Pursuing for my business (IT) i need to have the call history of my vodafone number [protected]. Kindly benevolent to help me.

                                      Prince. S
                                      i want the call history of last two months of this number +[protected].plz send me it.
                                      I want to know the call history of my vodafone number [protected] on 31st december 2010 from 6pm to 9pm
                                      i want the call history of [protected]
                                      Respected Sir / Madam

                                      I,m looking for my Vodafone Prepaid [protected] call history for April May 2010.

                                      It is too urgent.

                                      Thanks.


                                      Deepak Kumar
                                      Dear Sir,
                                      I want call history of vodafone number [protected] for a personal reason, please send me on my mail id [protected]@ocularconcepts.us. This would be a great help!
                                      Please send me the detail call history of last 15 days for this number [protected] at [protected]@gmail.com.
                                      Please send me the details of [protected]. its issued unde the name of Mrs. Saroj bala... Please mail me the details on raghavs.[protected]@gmail.com... Please its urgent
                                      Thanks
                                      i want to get call and sms history of a vodafone prepaid number i.e., [protected], kindly make it as soon as possible on my email id,
                                      [protected] is the give me the whole information of this number call history and last 6 months detais.
                                      i want to get call history details our vodafone prepaid number [protected] to our email address.
                                      i want to get call and sms history of a vodafone prepaid number i.e., [protected], kindly mke it as soon as possible on my email id, [protected]@yahoo.com

                                      Idea — I want to know my call details from 1st April to 7th April

                                      Dear Sir/Mam

                                      I want to know about my cell phone call details from 1-Apr-2012 to 4-Apr-2012.
                                      only april month call history send to my mail id.

                                      my mail ID:-kapil.[protected]@essar.com
                                      Hi sir/mam,

                                      This is with regards to get call details of my vodafone no. [protected]. I just need to get the call history from 18th of april 2012 to 22nd of april 2012. Once you get this please mail me to my gmail id- [protected]@gmail.com
                                      Pleas help me, if i wont get this i would be in trouble.
                                      Would be much appreciated!
                                      Thank you!!
                                      Nishit
                                      Hi sir/madam,

                                      i am selvam i want some details about call history of this number( [protected]) from the date of last three month. kindly sent the details as soon as possible


                                      Thanks & Regards
                                      selvam
                                      Call history
                                      I want a complete call history ( of the month August, September and October, 2012) including all INCOMING and OUTGOING calls from my mobile. My mobile number is [protected]. I need it at early as possible. Going to "MY ACCOUNT" in www.Vodafone.in , I searched for it a lot but could not get it. So please help me and let me have my call history as early as possible.
                                      try ur luck. as per trai rules call details mut b provided free of cost online or Rs.50 for post
                                      I[censored] r pre-paid myvodafone wil give u only 10 day's details... nothing more. dey say dat they follo trai rules but nt giv call-history on demand as per trai rules.

                                      further dey also send and route numberless calls which is strictly prohibited by trai...
                                      dis is deir usual trait. dey say v contactd u but u wr nt avbl and ask fr time and altrnat number, but the truth is dey would hv nevr calld u...
                                      Dear sir,

                                      My name muzammil, my number is [protected], i need call history for 1 nov 2012 to 15 Nov 2012.

                                      Please help me, its very urgent.
                                      My Email ID is [protected]@yahoo.co.in

                                      Thanks
                                      Muzammil
                                      [protected]
                                      Dear sir,
                                      My name NIWAS GHUGE my number is [protected] i need MY MASAGE SENT DITEAL TO 01/11/2012 TO 18/11/2012 Please help me, its very urgent. MY EMAIL ID [protected]@gmail.com
                                      Dear sir,
                                      i want my in coming and out going call history plz send to my mail id asadi.[protected]@gmail.com
                                      i want my incoming and out going calls [protected]
                                      i want my vodafone call history from 1 oct 2012 to 31 nov 2012..... It will be very kind of you if you let me know my call log within 24hrs. my mobile no-[protected]...[protected]@live.com
                                      Dear Sir,
                                      Please help me to find my call history (incoming / outgoing) and messages (incoming / outgoing) from my Vodafone number [protected] on the duration of last two months. Please help me. This one can save my life because some one has cheated me very badly.
                                      Sir mera naam bapi hai mujhe [protected] is mobile Ka call history chahiya agar ho sake toh mujhe bhej dena
                                      Please send me the call history of my mobile number +91 [protected] on my email address which is
                                      [protected]@yahoo.com urgently.

                                      thanks
                                      dear sir,
                                      someone is blackmailing me to take my personal call history from vodafone call centre of my incoming and outgoing calls.
                                      how can a vodafone executive reveal my personal data to anyone not from my family??
                                      please help me regarding this and help me how can i stop such thing so that no one can share my call history...
                                      can u please block my entire call history urgently by today or tomorrow????
                                      please mail me on [protected]@gmail.com
                                      urgently
                                      please get me the call history of the vodafone number- [protected] on my email id.

                                      regards
                                      paulpaccino
                                      i need call history of the number [protected] prepaid number please send to the email address
                                      pls send [protected] call history to my email id
                                      I want to know my call details of my own mobile number [protected] for dated 24.07.2013 as i have lost my costly mobile. The FIR IN ORIGINAL was submitted in vodaphone office Baijnath for the said request. But the response was Nil.my number was used by that person for 2/3 days as the balance was nil on the receipt of duplicate SIM.I talked to vodaphone care but they told me that your number was used on dated 24.07.13 but no call detail was submitted to me. Please help me to get my mobile number call detail on the said date so that i could able to trace my mobile .
                                      Dear Sir / Madam,


                                      call history of prepaid mobile number
                                      i want to get call and sms history of a vodafone prepaid number i.e.,[protected] kindly make it as soon as possible on my email id [protected]@yahoo.com
                                      Please provide as much information as possible...

                                      please send me call history of mobile no [protected] in my email ID [protected]@rediffmail.com

                                      regards

                                      kanwar
                                      Dear Sir,
                                      I want call history of vodafone number [protected] for a personal reason, please send me on my mail id jamgade.[protected]@gmail.com. This would be a great help!
                                      someone using my phone and making its use in wrong way
                                      sir am vodofone customer. i want last week incoming and outgoing call details.[protected]
                                      sir am vodofone customer. i want last week incoming and outgoing call details.[protected]
                                      Please send me the detail call history of august, sep. and oct. ..plz send it as soon as possible on my mail id ..here it is ... [protected]@yahoo.in
                                      Please send me the detail call history of august, sep. and oct. ..plz send it as soon as possible on my mail id ..here it is ... [protected]@yahoo.in
                                      my no. is [protected]
                                      hi sir
                                      my no [protected]
                                      plz send mi my call history is emergency hi is so important
                                      only 2 mounth
                                      I want Outgoing incoming call History
                                      I want call history of my vodafone number [protected]from aug1to15thaugust
                                      Please send vodafone no. [protected] call history in my g mail
                                      Please send vodafone no. [protected] call history in my g mail
                                      Respected sir;

                                      Sir pls sent me the call history of my vodafone number of 2015 feb 27, 28, 2015 March 1, 2, 3. my urgent call logs were lost. sir pls help. my number [protected] kerala
                                      Sir i want to my no [protected] call history last 1 month plz helpme
                                      Sir i want call history march 2015 my num. [protected] name vinod kumar

                                      call history - Comment #2150243 - Image #0

                                      wrong calls

                                      hi i need complete call details for the past 30 days for the number [protected]

                                      Surrender vodafone sim card

                                      I want to surrender vodafone sim card. Because is my personal issue. Plz surrender sim..

                                      calls detail

                                      dir sir please give me a only one day call details[protected] outgoing and incoming please i request you sir [protected] thank you vodafone

                                      bill amount after deactivation services

                                      Hi, I am indrajeet Singh, working as Associate Assistant in Oracle Financial Software services in chennai. I had Vodafone post pad connection till last month, after Deactivated all services i have to pay bill more.

                                      I NEED PUK CODE NO.

                                      HOW TO NOW MY PUK CODE NO.

                                      no recharge done

                                      i recharged my no with rs 58 order no 90696645 n the recharge hasnt been done yet.also the money has been debited from my account.kindly look into d matter.

                                      Bill came more than assumed

                                      I had calculated the usage of the bill it was calculated to be less.
                                      But Vodafone billed me a-lot.
                                      They also provide very bad service.

                                      hi pls details 2 me as fast as u can by email or sms

                                      Hi Frm this vodafone mobile no. Call is c. ing frm 2 days but no answer Only disturb ing Numbr is _[protected] Give me mail All his name, address current city, state n full details pls

                                      3G Network

                                      3G problem Name:- Ranchhodbhai P. Dholakia Contact Nom:- [protected]

                                      call history

                                      i have need for call history of [protected] please give me a call history of this number its my life question

                                      need customer address

                                      I send two vodafone customer.You have send me any one customer address.This my Spacal requested to you.Please sir help.This fall me a big trabule.

                                      My number 9143409298 is not under any Relationship Manager

                                      Whenever I call on 222, I am asked to call 111 or [protected] as my number [protected] is not under any Relationship Manager. Kindly look into the matter and let me know my RM on my mobile no. [protected] or mail at rohit.[protected]@gmail.com.

                                      Massages Receive from Company

                                      I have activated DND service on my vodafone prepaid number [protected] but i still receiving massage from companies. So what can i do now?

                                      Deduction of 25 rs for a service that i didn't activate

                                      While browsing internet i got a message saying that a service named 'follo' had been activated. But i didn't request for it. The offer was activated without my request. I deactivated it and now kindly request you to help me get my money back.
                                      Hello Sir,
                                      Please provide me my call details from 1st Dec. 2016 to till date, because of my personal issue, its very urgent...
                                      please send me on my brothers email id - [protected]@gmail.com

                                      mobile no - [protected]
                                      name - shivani lomate
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