[Resolved]  Vodafone — complaint

Address:South Delhi, Delhi

This is to inform you that we are vodafone customers recently we had agreed to change the mode of recharge from pre-paid to post paid. But for the last four days our sim cards are deactivated.Due to which we are facing a lot of problems.It is sorry to say but the customer care services of such big company are so poor nothing has done even after repeated complaints for the last 4 days.yesterday someone came for the varification after getting all the information and details he was satisfied but what report he submitted in the company they stoped our services .Today i met with pooja and fahad from your lajpat nagar vodafone store they agreed on that from our side every thing is fine but they sad they can't do anything. Kindly do somthing in this matter and re activate our phones as early as possible.our numbers [protected],[protected]
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Dec 7, 2016
Complaint marked as Resolved 
Verified Support
May 18, 2012
Vodafone India Customer Care's response
Hello Sir/Madam,

Thank you for your time on our call. Hope your services are working fine now.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

This is manigandan am a customer of Vodafone([protected]) for past four years. Vodafone services is too bad at all whenever i log a complaint there is no well responses at all. one month before Vodafone gave me one offer Vodafone to Vodafone 20p other mobile 50p and 2GB GPRS free for three months . At the morning of 31-03-2k1 i browsed for 3 mins suddenly my mobile balance went to Rs-85 .I tried to Vodafone customer services even higher authority people also gave not good response. They gave this mail Id to log a complaint so kindly solve my problem as soon as possible otherwise I will give a complaint to consumer court.
dear
sir / medam
I need the below given number details
because of problem
the No is [protected]
plz... it is my request
with best regards
rafi.m
Myself is using this network for last 5 years, in the recent times i coming across lot of cross talks.

Kindly clear the issue.

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