[Resolved] Vodafone — Connection disconnected | |||
i hav taken mobile prepaid connection in Vodafone for the month Dec 11, Name - K. Rajkumar Mobile no - [protected] 1st of March 2012 mobile symbol shows invalid sim after i went vodafone store, they told the sim got damed due some technical reason and given one new sim and told that sim will be activated with 48 hrs, more than 7 days the sim not activated, again i went to vodafone store they have given again one new sim and told that will be activated with in 1 hr, after that i called my number the cal will be reached to unknown person, after that only i know unknown person is using my number with out my knowledge, again i went to vodafone store and informed to them, they told that we have find out the unknown person using this number the number will be activated with in 1 hr but still number not activated. my alternate contact no - [protected] Was this information helpful? | |||
Dec 9, 2016 Complaint marked as Resolved Verified Support Apr 09, 2012 Vodafone India Customer Care's response Hello Sir/Madam, Please be assured that we're looking into the matter and will get back to you as soon as we can with an update. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help. Regards, Vodafone Customer Care, Tamil Nadu | |||
 4 Comments | |||
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+91 22 7171 5000 (HQ)
Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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I am a happy user of vodafone since many months, suddenly on this saturday in evening i got a sms asking to submit my updated docs at vodafone stores and on sunday i got the call also for the same. Addressing it as my duty, I submitted my docs on monday at sant nagar store near nehru place, delhi. the guy also gave me ref. no. but on tuesday in afternoon my connection was discontinued inspite of completing all formalities.
Please do the needful and restart my connection. I even cant call customer care from my fone.
Regards
Salman Mahmood
mobie no. [protected]
SR#[protected]given by vodafone store executive)