Vodafone — Deactivation of Caller tune and Caller tune Rental are Charged.

Reddy Noushad

from New Delhi, Delhi

Address:

Kurnool, Andhra Pradesh

Hi..,
Am Reddy Noushad and My Vodafone- 91+[protected] Here Am using Vodafone Service from last 5yrs and am using Caller Tune from last 2yrs. I want to Know why Vodafone Service Executives are Di activated My Caller tune and also u people deducted Rental Charges and Am Calling to Customer Service Executives from last 5days no one giving proper Response or made it in Hold or Disconnecting the Call.

So Hence. Please do priority to my Service are else i will change Network through Portable.

Thanking U.
Reddy Noushad
91+[protected]

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Comments

P T Gajapathy

from Delhi, Delhi

Vodafone — caller tune rental charge

One month before I was offered free one month caller tune (Vodafone music) but I did not responded
it. But surprisingly it was activated in my mobile. After one month (8.11.2009) I was informed that
I was charged Rs .30/- and the next rental for caller tune is due on 8.12.2009. I am having Vodafone
prepaid connection and the mobile No. is [protected]. Charging rental without my conern is highily
objectionable and is against rules and regulations. They shold refund the money they have charged
and should say sorry for their action

Happy To Help

from Hyderabad, Telangana

Hi Gajapathy,

We believe that you have been contacted by our Customer care team and hope that your concern regarding caller tune service has been clarified. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

udit.04agarwal

from Bengaluru, Karnataka

Vodafone — Deactivation of Caller Tune

I activated my vodafone caller tune around June,2010. When i wanted to deactivate it , i called them up for the first time around. From that time i have called them for more than 10 times. Everytime they give a complaint number and say that it will be deactivated within 4 hrs. Till date it has not been removed. SO i can say that vodafone has the worst customer service relations.