[Resolved]  Vodafone — deduction of balance

i recharged my number [protected] by online recharge of rs 58 for internet usage on 09/09/2011 and got a message from service provider that recharge has been done successfully. But on 12/09/2011 i noticed that rs 250 (approx) have been deducted from by main balance. when i called to enquire then after talking to 5-6 customer care representatives my complaint was logged and i was given assurance that i will recieve a call from higher management and then undue charges cut would be refund and also the internet pack (that i had done on 09/09/2011) will be activated within 24 hours. wen i called again after 24 hours then they said it will b resolved in another 24 hours.
request number for activation of internet pack is [protected]
request number for refund o[censored]ndue balance deduction is [protected]

sir,madam
maine ek vodafone ka new sim buy kiya..usme mujhe 3 months me 3gb net free tha..to maine 3gb use nai kiya aur unhone ne mera net khatam kr diya..aur mera balance v deduct kr liya..pls pls help me..

I am a vodafone customer from kolkata.My name is Dipayan Dutta. My vodafone phone no. is [protected]. On 12/11/11 I got a text message from Vodafone that-"Aapki requst hume mil gayi hai.Aapka SMS pack 24 ghante me activate ho jayega". But i haven't requested for any activation for any SMS pack. Rs. 3 is deducted from my main balance and till now i haven't got any message pack too. This is really disgusting.
Please help me....

Dear Sir,

Regularly since past 4 days balance is been deducted from my mobile phone. In past 4 days i have lost around 50Rs. in this way. However on visiting Vodafone store (Girgaon branch) Mr. Ranjit the stores manager had assured me that further balance will not be deducted and entire amount will be credited in my account. However yet no balance is credited further still amount is debited from my account for some GPRS reason.
My deails are as follows:
Phone No. [protected]
Circle: Mumbai
Name Kavish Arora
Currently active on BB399 plan (using Blackberry handset)
My email id is "[protected]@gmail.com"

I have been using Vodafone since 6 years. I was a loyal customer. But Vodafone first discontinued my campus pack offer which was active since 6 years without informing me. Even when i asked the customer care executives,none of them gave me the proper information or helped me in any matter. And today, they deducted Rs. 300 in just 1 day and claim that i have used some Internet service although i haven't. My phone logs clearly show that. The customer care executives have been least helpful despite calling them again and again. Even the Nodal Office number is not answered by anyone. A company as big as Vodafone has exhibited such unprofessional behaviour. I will be surely discontinuing my 6 years long relationship with it if an action is not taken as soon as possible.

Vodafone — frequently deduction of balance

My name is Rajendra Sawane and my Mobile No. is [protected]. I had recharged my mobile by Rs. 300/- on dtd. 15.04.12. But immediately Vodafone deducted the whole amount Rs. 300/- from my mobile balance.I don’t know the reason why Vodafone has deducted my balance. I have not subscribed any of your scheme such as songs, hello tunes etc. I called to vodafone customer care but no proper reply has been given by them. So I request you please refund my deducted amount Rs. 300/- immediately. Otherwise forcibly I will stop your sim service and will go for other company’s sim.
Hope for your co-operation.
Thanks

Rajendra Sawane
[protected]

My name is Rajendra Sawane and my Mobile No. is [protected]. I had recharged my mobile just befor 2 days by Rs. 300/- . But immediately Vodafone deducted the whole amount Rs. 300/- from my mobile balance.I don’t know the reason why Vodafone has deducted my balance. I have not subscribed any of your scheme such as songs, hello tunes etc. I called to your customer care but no proper reply has been given by them. So I request you please refund my deducted amount Rs. 300/- immediately. Otherwise forcibly I will stop your sim service and will go for other company’s sim.
Hope for your co-operation.
Thanks

Rajendra Sawane
[protected]

I SAVITA MANDAL RES. OF KALYAN DIST-THANE MAHARASHTRA MY CELL NO.[protected].
THAT AS ON 9.03.2013 VODAFONE CO HAS DEDUCT RS.24 FROM MY ACCOUNT.

My name is Savita Mandal and my Mobile No. is [protected]. Vodafone has deducted the amount Rs. 24/- from my mobile balance.I don’t know the reason why Vodafone has deducted my balance. I have not subscribed any of your scheme such as songs, hello tunes etc. I called to your customer care but no proper reply has been given by them. So I request you please refund my deducted amount Rs. 24/- immediately. Otherwise forcibly I will stop your sim service and will go for other company’s sim.
Hope for your co-operation.
Thanks

Savita Mandal
[protected]

Dear Sir/mam,
I am vodafone user my number is [protected] since last 4 yaers and want to complain for the deduction of my balance i.e of Rs 50.Whenever i got a recharge from last 2years they deduct some sort of balance and tell you have used the internet or this VAS services are activated.
But On 10aug, 2013, till 4.30am my balance was Rs58.084 and when again woked up at 6.30am i called one number after ending call i checked balance was Rs18.084.Earlier they have deducted Rs10 saying for Credit they had deducted but i havn't used that service.
Everytime they do like this when my problem is solved.and i can port my number to any service provider but i want to show what are they doing?
Please solve my problem as early as possible.

Dear Sir, today vodafone deduct the balance of Rs.30 without any reason from my prepaid acount. So take the necessary acton.

Sir/madam
Rs 25 & 19 were deducted from my vodafone balance yesterday without my consent. And it was not returned after assertion. Please do needful.

Sir/madam
Rs25 & rs 19 are deducted yesterday
My mob no is [protected]

I am a new vodafone user. Just today a sms came saying Look @ it service has been activated on my number and Rs. 45 has been deducted from my account balance, even though i didn't activate any such services. When i called customer care they said i may have accidentally clicked on some link over the internet leading to its activation. I am very disappointed with vodafone right now. I want my balance back.

my phone,sim card lost

Sir/madam i have phone lost tomorrow and sim cads videophone so i want to sim card block immidently thanks

call ditails

[protected] all call details

call register

hello sir, i want call register of [protected] (vodafone ) for last six months

Migration of post paid to prepaid of mobile No. 9843808728

Sir, I applied for migration of my mobile No. [protected] from post paid to pre paid on 12 Jan itself. But still date it is done. They collected the bill and extra Rs.100/- also. Please intervene.

7838200790 now was closed in october still bills are coming

very poor service, falls bills are always sent, even when no is closed in october still bill is coming. worst telecom service provider.

pin no.loss due to scratching

sir
I have recharged with Rs. 20 voucher .but my pin no is damaged due to scratching. so please send me my secret pin no . my serial no. of voucher is [protected].