[Resolved]  Vodafone — deduction of balance

Address:Pune, Maharashtra

To,
Customer care
Vodafone


Hello sir, My name is Rajendra Sawane and my Mobile No. is [protected]. I had recharged my mobile just befor 2 days by Rs. 300/- . But immediately Vodafone deducted the whole amount Rs. 300/- from my mobile balance.I don’t know the reason why Vodafone has deducted my balance. I have not subscribed any of your scheme such as songs, hello tunes etc. I called to your customer care but no proper reply has been given by them. So I request you please refund my deducted amount Rs. 300/- immediately. Otherwise forcibly I will stop your sim service and will go for other company’s sim.
Hope for your co-operation.
Thanks

Rajendra Sawane
[protected]
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Nov 29, 2011
Vodafone India Customer Care's response
Hi Kavish,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Mar 02, 2012
Vodafone India Customer Care's response
Hi Kanika,

Please share an alternate number here http://bit.ly/hzNUch so that we may be able to get in touch with you at the earliest to address the matter.

Regards,
Vodafone Customer Care
Verified Support
Apr 27, 2012
Vodafone India Customer Care's response
Hello Rajendra,

Thanks for writing to us. Please note that an incorrect recharge was done by your retailer and the amount for the same has been reversed to his account. Kindly get in touch with the retailer for the info.

Kind Regards,
Vodafone Customer Care, Maharashtra & Goa
Verified Support
May 02, 2012
Vodafone India Customer Care's response
Hello Rajendra,

Thanks for writing to us and for your time on the call. Trust we were able to help you with the required info.

Kind Regards,
Vodafone Customer Care, Maharashtra & Goa
Complaint comments 

Comments

SIM Card deactivation required

Dear Sir / Madam, My mobile phone get lost yesterday. Please block my SIM no.[protected] on urgent bassic... Thanks Yeshpal Bairwa

outgoing and incoming calls details

my name is s.Chetana, exiting customer vodafone prepaid plan please arrange all outgoing and incoming calls to my email id my mobile number:[protected] email id - [protected]@gmail.com thank you

not refund security money

Dear Sir i change my vodafone postpaid no into prepaid no. but my secuqirty is not refund till now. i want to back my secqurty money. regards Gyanander [protected]

No Signal

No Signal

Outgoing calls are barred

I am not able to call from my Vodafone number from past two what's use of taking this service even after paying bills on time solve the issue or disconnect my number

require payment receipt

Dear sir Pl provide payment receipt of my voda postpaid no. [protected] ASAP. Yogesh

refund security deposit

my security deposit amounting to rs 500 has not been refunded after closure of my post paid account. my mob No was [protected] and sim No was[protected].LAST bill has been paid.

Call List

dear sir i want to get incoming and outgoing call list of my vodafone no.[protected] for the month of august & September as soon as possible. My email c.[protected]@gmail.com thanks & regards Sita Saha

transaction was not successful

when i tried to make a payment for vodafone postpaid bill payment it was not successful but the money hasbeen detected for two times from my card money detected is :929+929=1858

call sender

dr sir u r vodafone cus assciat is un profosanal call u r cus name arun pandian emp ID 681420 ples be on action

call history of vodafone mobile

i want a call history of vodafone moblie no.[protected] last 1 months pls send my mail id [protected]@gmail.com pls help me & provide me information. waiting for your reply thanking you

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