[Resolved]  Vodafone — Huge bill for data usage.

Vodafone — Reg - GPRS & Downloading Charges

Dear Sir

This Is M.B. MUTHU KANNA MY MOBILE NUMBER - [protected]. I am Useing VODAFONE Mobile Number Pass 3 Years ( 5 moths before i am useing Vodafone Number [protected] i got GPRS Connection From Vodafone .5 month sback i am Useing Vodafone GPRS i am Downloading Games, That Time My Self Having Rs.50 Balance In my Mobile. When i am Downloading 4 Games after that i cheak it my Mobile Balance is -300...
But Airtel Service Good Why? In Airtel You Having Balance then only You Useaing GPRS ang Downloading and Every Thing There is No Balance Means Is Automaticaly GPRS Connection Not Connected. and there is No -BALANCE. YOU HAVEING BALANCE YOU USEING GPRS CONNECTION AUTHORVICE NOT - CONNECTED. BUT Vodafone Not Like That if you having Rs.20 Balance in you mobile Phone you Access GPRS but there is no LIMETTED ACCESS IF YOU WHANT YOU ACCESS BUT AFTER FINESING YOUR ACCESS . YOU JUST CHEAK YOUR BALANCE THERE IS RS. - BALANCE 300 OR 500 SOMETHING . WHY THEY NOT STOP ??? BUT AIRTEL NOT LIKE THAT IF YOU HAVEING BALANCE YOU ACCESS GPRS AUTHORVISE IS NOT CONNECTEDTHAT IS GOOD SERVICE. IF YOU SEE SIR PER DAY MANY POPEL ARE USING SMART WAY OF ACCESS TRUE MOBILE PHONE VIA - GPRS BUT SEE LIKE VODAFONE HOW CHEET THE CUSTOMER.
SIR IN MY EXPRIANCE 05.03.2009 pass one month i am Accessing Vodafone GPRS Like Gmail & Yahoo messenger Vodafone they Chargeing per 10KB 10Paise. But in a month Theree times my Balance is -Balance like RS.200 to 500 i just call Custamer Care i just Explain about Problem my self regard that Voice allso . they give 48 hours. but there is no Response till date. and again that same Problem Rs - Balance. again i call Customer Care No Responce They Said You Download Game so that is why - Balance in your mobile phone. i am Ask i am not Access any Download But ther said in our system showing like that only when i said why your doing like that in AIRTEL SERVICE They Not Give any - Balance to our AIRTEL CUSTOMERS But there is No Responce Sir . If like That in India How many People are useing GPRS But Vodafone Cheet The Customers. They Not Follow Like AIRTEL SERVICE SIR, Per Day just Rs 50 - Balance is Not Big Amount But At the SAME Time How Many Peopel are Useing Vodafone GPRS for one person Rs.50 mence 50 * 100 =5000 for per day Rs.5000 * one moth * one Year Is Realy Big Amount Sir Please Kindly Take My Complien and do my Needful Sir

REG
MUTHU KANNA
[protected]

Vodafone — GPRS downloading charges

Dear Sir,

I m Neeraj Gupta, on of the vodafone customer having Mobile No. [protected] (prepaid), There was a deduction for Rs. 99.00 ( Rs. ninety nine only.) for that i did not avail any services. Apart from this GPRS sevices for browsing rates is also seems differ to me. Kindly look into the matter.

Thanks for reply .

Just had discussion with customer care once again for some more details. It shows that I have downloaded 1.1 GB of data in appx. 13 days. I wonder if Vodafone GPRS (not 3G) is that much faster. what surprised me is there are two entries of downloding data of 350 MB each on a 6-9 APR 2012. IF you can check my previous bills you can found that my regular usage is not more than 300MB.

Anyway not expectating anything from Vodafone now. I am already pissed of too much. not left with much energy now. Better to throw away this sim (offcourse without paying bill) and get iDEA onboard . :)


Kiran

Vodafone is generating fake internet data usage to Vodafone Postpaid users. It time to unite us and lodge a combine complain against Vodafone India Ltd. I am also suffering this huge bill problem by fake data usage shown in my account. If you take my advice loge a complain in consumer court and also register a complain online.

For online complain search "portal for public grievances" in Google and register a complain on the first website ( pgportal ) you see.

What is G) Discounts / other charges.-13.00.???
On what basic this discount is offered.?
I too have similar amount under this but not sure how dod vodafone arrive at it.
Any help, much appreciated.