[Resolved]  Vodafone - Hutch — Hutch-vodafone cheating strategy in postpaid connection

Hi ,

As Iam transferring from chennai to Hyderabad on 7/11/07,I want to surrund my number [protected] .So please deactivate this line from 8/11/07.Please do the needfull regarding this.sent mails to corpcare.[protected]@vodafone.com,corpcare.[protected]@vodafone.co.in,corpcare.[protected]@vodafone.in
corpcare.[protected]@hutch.co.in,Did not get any acknowledgment from any one of them,So please deactivate as soon as possible.
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Apr 07, 2012
Vodafone India Customer Care's response
Hello Kasi,

Please be informed that DND is active for the account. Please send STOP DND to 1909 to deactivate the service. Kindly note that you will receive promotional messages after the deactivation of DND in 7 days. You can email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
May 30, 2012
Vodafone India Customer Care's response
Hello Pkbhakta,

Please share your current contact details and an alternate number here http://bit.ly/KRfYoQ We'll get back to you at the earliest.

Regards,
Vodafone Customer Care
Complaint comments 

Comments

I am Vedpalone of the customer of "Vodafone" having a mobile number[protected]suffering from the worse services just because o[censored]seless "Customer Care Services.vodaphone is one of the most irresponsibles mobile company i know of.Becouse I have not recived postpaid bill,plz send bill on my id you not send my bill,i not give you pament. my id is satendra.[protected]@rediffmail.com.plz send urgent.today
am Vedpalone of the customer of "Vodafone" having a mobile number-[protected]suffering from the worse services just because o[censored]seless "Customer Care Services.vodaphone is one of the most irresponsibles mobile company i know of.Becouse I have not recived postpaid bill,plz send bill on my id you not send my bill,i not give you pament. my id is satendra.[protected]@rediffmail.com.plz send urgent.today

Hutch connection — Cancellation of song facility instead of RBT

Dear sir,
I am Mr Ramji Tiwari holding Mobile no. [protected] at Mumbai.
My mother is holding a hutch connection ( Mobile No. [protected]) at native place (U.P.). Whenever we give ring , we get a song instead of Ring Back Tone. By some how this facility got activated. I would like to cancel the same at the earliest. As she don't know how to do this , I am complaining regarding the same from Mumbai.
Please cancel this facility from mobile no. [protected] at the earliest.

Thanking you

(RS Tiwari)
I am srilaksmi from ASV SUNTECH,COGNIZANT TECHNNOLOGY SOLUTIONS, THORAIPAKKAM. I had postpaid connection, and the no is [protected].
I lost my simcard and i called customer care,they barred outgoing calls.I don want the connection now. I want to surrend this number,please deactivate this no
as soon as possible.
PLZ
GIVE BIHAR CIRCLE OFFICIALIY ADDRESS OFFICIALY MOBILE NO AUTHORISED PERSON
DETAIL ...


WHERE IS IN PATNA CIRCLE OFFICE DETAIL NO

THANX...
i m really very unhappy with this connection as there is no response of my regular complaints regarding network,, still no customer care facility is activated on my phone no. [protected].
Happy New Year 2008
I AM GETTING EXCESSIVE BILL FROM LAST THREE MONTH I HAVE DONE COMPLAIN BUT NO RESPONSE FROM YOUR SIDE I NEED TO CHECK, WHATS GOING WRONG PLEASE SEND ITIMISE BILL FOR CURRENT STATEMENT ON MY EMAIL ID.
COMPARE MY LAST 6 BIL CYCLE
i took postpaid conection on end of dec, 2007. your agent keep calling me regarding address verification and i have told them serveral times that i have shifted from the address i gave during the connection. when i try to make call yesterday my no. is disconected. please activate this no. as soon as possible.. here is my new address;
#44 behind shubham family resturant,
6th cross 100ft airport ring road,
srinivagallu viveknagar post,
bangalore-560047
for futher verification, do contact me on [protected]
Dear Vodafone,
My name is K.Pushparaj, my vodafone number is [protected]. See, i don't wanna my bill circle 20 to 20 coz its takes me to pay my bill very later, i just wanna to change my bill circle as 1 to 30 coz im getting my salary check every month of 8th thats what. I request you kindly to change my bill circle.
I look forward your replay soon.
Hi,
[protected]
I am Syed, i got this connection 3 years ago & i got it as Pre-Paid connection but one year back i changed it to Post-paid corporate connection. I am being paying the bill around for more than Rs 1500/- every month but i am Completely UNHAPPY WITH SERVICE & FED UP OF POOR CONNECTIVITY in my area, I stay in BTM lyout & Vodafone does'nt have any network if i get into my house, its ZERO point network & i have being complaining the same but nothing is changed infact i have the complaint #[protected]. Can some responcible person take care of my complain seriously & solve it or else i think Vodafone will loose another precious customer to it.....
i don't like vodafone to disturb me sending schemes like callertone.ringtone.messages from vodafone.
please don't disturb me.my telephone no.is [protected]
hi,
My connection is taken in my friend's name. My no is [protected]. its taken in the name of Simi Jacob and her mail id is [protected]@yahoo.com. I want to change my plan from eserve2 to eserve1 where std calls will be charged only Rs 1 per call. Please change the plan as soon as possible.
Thanks
Renjini
Hai.,
I am Ayyakannu. i suffered lot bcoz of Vodafone. i was using Vodafone Postpaid. i lost my Sim on 14/1/08 Morning 4 AM i Called & Complained to Customer care they said go Directly to Vodafone Store & give compliant. i was travelling so my friend went to Vodafone store he gave the compliant but they told to him they cant accept the compliant becz they want compliant from customer. then i gave the compliant 4 PM on 14/1/08 in Namakkal also i got Replacement SIM Card and Paid Rs:150. They told me they will give the Activation with in 3 Hours (also they said they will deactivate old Sim Immediately). 15/1/08 afternoon i called customer care they said they will give activation with in 30 Min's. Evening i called the Customer care i got the answer i was shocked becz they said they are not Deactivated my Old simcard also not activated new Sim. Then 16/1/07 i went Vodafone store in Trichy they activated my New Sim (Replacement Sim). Same day I Called Mr.Srinivas (Vodafone Manager in Salem) i told me he will call within 10 Min's. But Up to today i am not getting call from him. also i called so many times he is not Responding my Calls. 19/1/07 Morning i got the call from Customer care they said i Crossed My Credit limit. i asked the Details they said Rs:50 Fine Dec-07 Bill & Rs:150 for Replacement of Sim card. I was shocked becz i paid Rs:150 and i bought New Sim Card in Namakkal. Also i paid last month bill on 5/1/08 in Vodafone Store ADYAR., Chennai. But they said they are not getting all the Details from Vodafone Store. that is not Customer problem that is problem of Vodafone Stores. i gave all this Information on 19/1/2008 Morning they said ok. Again they deactivated my Outgoing Facility on 21/1/07 Morning again i called Cutomercare i spoke to Ms. Ambika i Explianed Everything Almost i spent 15 Mins then i got the Outgoing Activation Facility. Also i gave the Compliant for Loose of simcard for Deactivation on 14/1/07 Morning But they Deactivated on 16/1/07 Afternoon only so who is going to bare the Usage of 3 days(14/1/07 to 16/1/07).
Finaly i have one doubt once any customer calls your voice recording said we are recording for our Internal Purpose but you are recording means why you are not solving the problems. i Thing you Know only here the Compliants from Customers but you dont know how to Solve the Problems. You Dont want Customers openly tell to Them Dont Cheat the Customers. i Know very well you will not give Reply for This mail becz so many times i called i didnt get reply. But now i ready wait for your reply becz i want to know your Customercare manager only Not Responding Customer Compliants or All The Vodafone STAFFS are Like THAT. My Mobile No [protected].
I m facing a lot of false commitments from voda phon , is any body is there who can take care of that.
Sumit.
Dear all,

Past one year i using vodafone pre-paid connection i faced lot of problem & irritation from vodafone connections.Due to there vodafone advertisement calls. i received minimum of 5 to 6 calls and 10 more SMS form every day.Even through i complient to the customer care but they take 45 days to block there own calls [yet now its not reach the dead line ]
(45 days). they annouches call filter option charge for 99/month . but i received call from vodafone only then why i can select this option...
my cell number is [protected] I m not able to contact your customer care executives many times I have registered complaints at mini store at CP metro station but no response.
Sir/madam,
As I am moving to Bangalore,I request you to deactivate my undermentioned number...

My number is:[protected]

Vodafone — Cheating 6 years validity

My vodafone number is [protected]
i am one year validity customer
i got msg from customer get 6 year validity
Recharge with Rs 301.
After i Recharge i got one year only then to extend ur validity send sms ONEVAL to 111. i have send like that i got msg you have extended you validity but i didn't get any ubdation on my validity. Can you clear this ?
hi pls me pls me
[protected]@yahoo.com

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