[Resolved] Vodafone — call charges

gurpreetkaur

from Ludhiana, Punjab

Address:

Ghaziabad, Uttar Pradesh

pre-paid mobile no. [protected]

Call charges are suddenly changed without intimation. Earlier charges were debited according to the seconds but now calls are being charged for Re 1/min. So, pl. tell me why call charges has been changed & my phone comes under which plan.

Recently around Rs. 400/- is debited from my account, pl. tell me the reason behind this because i don't know.

thanks

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Dec 3, 2016

Complaint marked as Resolved

Verified Support

Aug 08, 2012

Vodafone India Customer Care's response Hello Hari,

Thanks for writing to us. Please send us your number at http://bit.ly/Mwc74s so that we may address your concern better.

Regards,
Vodafone Customer Care

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Comments

Devullapally manidhar

from Hyderabad, Telangana

hello this is manidhar. as i was having my call offer. i was charging 1 rupee for each n every call
so plz check that

Lokchand Singh

from Delhi, Delhi

actually i have lost my Sim card
the number is [protected]

pawan joshi

from Ludhiana, Punjab

my phone number is [protected]
my complaint is about that there is no any code to check out my acount if there is any code tahn please send it to my number

SITAL DASS NAGPAL

from Ambala, Haryana

My Vodafone mobile No. is [protected] prepaid. You have reduced the cal charges for local, landline as well as the STD charges. But I am being charged at the old rates You are therefore requested to do the needful.

harigarikapati

from Gurgaon, Haryana

Hi I am Hari, I am facing severe problem with call rates charging by the Vodafone. I recharge with STD Plan for 30p for Minute, but they are deducting 1 Rupee for every minute. I already spoke to customer care but they don't even responding to the calls. Today the totally deactivated the Customer care service to my number. Any one Please help me on this. I badly FEDUP with the service of Vodafone..