[Resolved]  Vodafone — Complaints

Address: North West Delhi, Delhi

+91-[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.
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Yes (1)
Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Nov 10, 2011
Vodafone India Customer Care's response
Hello Pankaj,

Thanks for writing in to us and for the time on our call, trust we were able to address the issue. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Nov 15, 2011
Vodafone India Customer Care's response
Hello Venkatesh,

Thanks for writing in. Please be informed that we've sent you an email to the email ID regarding the issue. Write to us at vodafonecare.[protected]@vodafone.com for any assistance in future, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Nov 24, 2011
Vodafone India Customer Care's response
Hello Anukumar,

Thanks for writing in. Please visit your nearest Vodafone store with ID proof and address proof. After confirmation and validation of the documents, we will be able to process your request for the call details. Email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Karnataka
Verified Support
Nov 24, 2011
Vodafone India Customer Care's response
Hello Gunjan,

Thanks for writing to us. We tried calling on the given number, but couldn't get through. Please be assured that we are working on your concern and we'll get back to you shortly with help. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Dec 07, 2011
Vodafone India Customer Care's response
Hi Rahul,

We would like to inform you that you have been charged correctly towards GPRS usage as you have received the data on a pro-rata basis. Email us at vodafonecare.[protected]@vodafone.com for further assistance, or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Maharashtra and Goa
Verified Support
Dec 08, 2011
Vodafone India Customer Care's response
Hello Reshma,

We would like to inform you that the numbers 99*****433 & 982*****33 have been disconnected as per your request w.e.f 06/12/11 and 01/04/11. Email us at vodafonecare.[protected]@vodafone.com for any further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Dec 12, 2011
Vodafone India Customer Care's response
Hi Vikas,

Thanks for speaking with us, trust we were able to help. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Dec 12, 2011
Vodafone India Customer Care's response
Hi Muthu,

Please email your request to vodafonecare.[protected]@vodafone.com or submit a written application at your nearest Vodafone Store so that we may be able to do the needful. You can also reach us at the aforementioned email ID for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Jan 07, 2012
Vodafone India Customer Care's response
Hello Neeraj,

Thanks for your time on our call. We regret any inconvenience caused to you on our part. Please get in touch with us if you require any assistance or have any queries.

Regards,
Vodafone Customer Care, Delhi
Verified Support
Jan 09, 2012
Vodafone India Customer Care's response
Hello Saibabu

Thanks for writing to us. We tried calling on your number but it was switched off. Could you please let us know when would be a good time to call you back? You may write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Tamil Nadu
Verified Support
Jan 16, 2012
Vodafone India Customer Care's response
Hi Mohan,

We sincerely regret any inconvenience caused. Please share your number with us here http://bit.ly/zMhFm1 so that we may be able to address your concerns better.

Regards,
Vodafone Customer Care
Verified Support
Jan 23, 2012
Vodafone India Customer Care's response
Hello Victor,

Thanks for writing to us. We are working on your concern and we'll get back to you with assistance shortly. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Kolkata
Verified Support
Jan 24, 2012
Vodafone India Customer Care's response
Hi Jimit,

We've forwarded your feedback to the concerned team and are working on resolving the matter in 24 working hours. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also register complaints on our toll free number 198.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Jan 30, 2012
Vodafone India Customer Care's response
Hi Rajiv,

We called, but there was no response. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to get in touch with you to address your concern.

Regards,
Vodafone Customer Care
Verified Support
Jan 31, 2012
Vodafone India Customer Care's response
Hello Shabbir,

Thanks for the time on the call. Trust we were able to address your concern. Do write to us at vodafonecare.[protected]@vodafone.com or you can also call us on 198 (toll free) for further assistance.

Regards,
Vodafone Customer Care, Gujarat
Verified Support
Feb 02, 2012
Vodafone India Customer Care's response
Hi Manpreet,

As conveyed in the email sent to you, we are unable to process a waiver as you have been charged correctly for internet usage. Please email us at vodafonecare.[protected]@vodafone.com for any further assistance or you can also call us on our toll free number 198.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Feb 10, 2012
Vodafone India Customer Care's response
Hello BSDhani,

We tried calling you but were unable to get through. Please share an alternate number with us here http://bit.ly/A0hnl5 so that we may address your concern at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Feb 13, 2012
Vodafone India Customer Care's response
Hi Sriram,

Thanks for writing in to us and for the time on our call, trust we were able to address your concern. Please email us at vodafonecare.[protected]@vodafone.com for any assistance in future, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Feb 14, 2012
Vodafone India Customer Care's response
Hello Vijayaneni,

Thanks for writing to us and for your time on the call. Kindly share the data card number here http://bit.ly/hzNUch for us to help you better. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!

Kind Regards,
Vodafone Customer Care, Chennai
Verified Support
Feb 23, 2012
Vodafone India Customer Care's response
Hello Vignesh,

Thanks for writing to us. Kindly share your number with us at http://bit.ly/yLO0Ta so that we may assist you better. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Mar 02, 2012
Vodafone India Customer Care's response
Hello Syamasundararao,

We called, but were unable to speak with you. Please note that we have registered your migration request. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance, we'd be glad to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 06, 2012
Vodafone India Customer Care's response
Hello Rammamohan,

We regret any inconvenience caused. Please send CAN VVA to 144 to deactivate the service. Email us at vodafonecare.[protected]@vodafone.com for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Andhra Pradesh
Verified Support
Mar 12, 2012
Vodafone India Customer Care's response
Hello Ruthika,

Thanks for writing to us with your concern. Please share your number with us at http://bit.ly/zgZ2EJ we'll get back to you with assistance at the earliest. For any other assistance you can call us on 198.

Regards,
Vodafone Customer Care
Verified Support
Mar 15, 2012
Vodafone India Customer Care's response
Hello Nishant,

We called, but were unable to get in touch. Please share an alternate number here http://bit.ly/hzNUch and a convenient time for us to contact you. You can also write to us at corporate.[protected]@vodafone.com from your official email ID for further assistance, we'll do our best to help.

Regards,
Vodafone Customer Care, Mumbai
Verified Support
Mar 24, 2012
Vodafone India Customer Care's response
Hello Anil,

We were unable to reach you on the given number. Please share an alternate number here http://bit.ly/hzNUch so that we may be able to contact you with assistance. You can also email us at vodafonecare.[protected]@vodafone.com, we'll do our best to help.

Regards,
Vodafone Customer Care, Delhi & NCR
Verified Support
Mar 27, 2012
Vodafone India Customer Care's response
Hello RogerDsouza,

We regret any inconvenience caused. Please share your number with us here http://bit.ly/GULXFT We'll look into the matter and get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Apr 03, 2012
Vodafone India Customer Care's response
Hello Partap,

We kindly request you to email the complete details of your concern and transaction to vodafonecare.[protected]@vodafone.com so that we may be able to help better. You can also write to us at the aforementioned email ID for assistance in future, we'll do our best to help.

Regards,
Vodafone Customer Care, Punjab
Verified Support
Apr 19, 2012
Vodafone India Customer Care's response
Hello Vikas,

Please share a convenient time for us to get in touch with you to address the matter.

Regards,
Vodafone Customer Care
Verified Support
Apr 30, 2012
Vodafone India Customer Care's response
Hello Apurba,

Thank you for your time on our call.

Regards,
Vodafone Customer Care
Verified Support
May 15, 2012
Vodafone India Customer Care's response
Hello Sachin,

Please share an alternate contact number with us here http://bit.ly/KJgTr7 so that we may be able to address your concern.

Regards,
Vodafone Customer Care
Verified Support
May 30, 2012
Vodafone India Customer Care's response
Hello Abdul Sami,

Please share your current contact details and an alternate number here http://bit.ly/KRfyPo We'll get back to you at the earliest.

Regards,
Vodafone Customer Care
Verified Support
Jun 12, 2012
Vodafone India Customer Care's response
Hello Lavina,

Thanks for writing to us. Kindly share your alternate contact number with us at https://www.vodafone.in/existingusers/hns/pages/h2h.aspx so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Aug 06, 2012
Vodafone India Customer Care's response
Hello Abhinesh,

Please share a suitable time for us to contact you as you were busy when we called you.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Aug 09, 2012
Vodafone India Customer Care's response
Hello Abhinesh,

Please share an alternate number at http://bit.ly/S3UvJW so that we may assist you better.

Regards,
Vodafone Customer Care
Verified Support
Nov 24, 2012
Vodafone India Customer Care's response
Hello Mudassar Bagwan,

Please provide your contact number at http://bit.ly/R7kWUk so that we can address your concern as soon as possible.

Regards,
Vodafone Customer Care.
Verified Support
Nov 24, 2012
Vodafone India Customer Care's response
Hello Atul Kumar Gupta,

Thank you for your time on the call with our executive. We will get back to you with further assistance in 24 hours.

Regards,
Vodafone Customer Care, Delhi & NCR.
Verified Support
Dec 28, 2012
Vodafone India Customer Care's response
Hello Rohit,

We regret to inform you that at this time we do not provide call details services for prepaid connections.

Regards,
Vodafone Customer Care, Uttar Pradesh(East)
Verified Support
Jan 23, 2013
Vodafone India Customer Care's response
Hello Sir/Madam,

Thank you for speaking with us. We will get back to you with further assistance in 24 hours. Your service request number is [protected].

Regards,
Vodafone Customer Care, Gujarat.
Verified Support
Mar 23, 2013
Vodafone India Customer Care's response
Hello Sir/Madam (vip5786),

Trust we were able to assist. Thanks for your time on the call.

Regards,
Vodafone Customer Care, Maharashtra & Goa (except Mumbai)
Verified Support
Jun 09, 2016
Vodafone India Customer Care's response
Hi Aalap_d, We request your cooperation as we are working on your concern. Please be assured we will revert on the same to you within 2 working days. Regards, Vodafone
 
6382 Comments

Comments

Vodafone — bill not recd

Dear Sir,
I have 3 no of vodafone and two month bills are coming after two month bills stop to come. Every two month the same practice has done. This month no bill has come no massege has come up to[protected], An evening of[protected] the massege has show the bill amount and next day is last date of payment. every time i have paid penelty for dely. but this month I will not deposite the bill amiunt without recd the bills. And I will not pay the penelty amount for this month and future if the bill will not recd.

Pradeep
[protected]
[protected]
[protected]
[protected]
I missed my cell. vodafone number : [protected]. Please block the number.
I want a details and address of the above vodafone number. please mail me fast.
thank you.
the number [protected]
i received message as"congrats:your mobile number won for you $700, 000 in the ongoing yahoo msn new year award held in uk" so please send full information about that matter.[protected]&venkat.[protected]@gmail.com
this is my no.&email

Vodafone — RECHARGE IS UNSUCCESSFUL AND AMOUNT WILL BE DEBITED FROM MY ICICI NETBANKING

Hi
This is Ankit Sagwekar iam living in mumbai. i will rechage my mobile through online with the help of ICICI Netbanking of Rs.50/- but iam not received any type of message regarding to the recharge and amount will be debited from my account this is my reference NO BIL/[protected]/VMRCC/VODAESHOP_MICI1

Thanking You,
[protected]
i want the details and address of the above vodafone number.
please mail me fast.
thanking u.
[protected]
I want a details and address of the above vodafone number. please mail me fast.
thank you.

Vodafone — Mis Selling

Dear Sir,

I had perchased a post paid collection from vodafone anand branch with talk plan axis149(E1786). But after some times they changed the same plan to another one without any prior information with outgoing high rate call plan. I followed up so many times but I was not got satisfactory answer. I would like to complain for the same.

Thank you,

Regards,
Chetan Nayak
[protected]
i want details of +91 [protected]..please mail me the details asap
+91 [protected]
please mail me the owner of the above vodafone user..
thanks..
[protected] can u tell me who is this persom
pls findout address of vodofone number +91 [protected]

Vodafone — dactivated my mobile no9820924511

My mobile no.[protected] is dactivated without any information since 6th Nov. 2010 . Number of complaints had placed. No action has been taken. My vodaphone connection is prepaid. At the time of dactivated of number the balance amounts are laying there. It is mental torturn harresment and loss of professional and social contact. kindly do approprite action against company.

Vodafone — address and identity of a mobile number

my mobile has been stolen, and another SIM has been inserted in it, the number is [protected], and the service provider is vodafone, i kindly request you to send me the address and identity of the mobile number [protected] as soon as possible.

Vodafone — i need a vodafone no address

Respeted sir,

am facing a problem with a vodafone number,,,,,

am seriously injured with him..........
plz help me .......

Vodafone — customer details

From where I will get customer details for 91-[protected] cell number..
Please guide me...

Vodafone Mumbai Billing — Incorrect Billing By Vodafone for Numerous Billing Cycles

Dear sir,
I have been a Vodafone customer for the last several years & been continuously incorrectly billed on numerous occasions. However in the company has been making incorrect bills which range in the thousand of rupees. Eg: For the month of November 2010 the company has charged me incorrectly approx INR 10,000 for sms usage which was completely free under their unlimited sms @ 149. In my current bill for the billing cycle of January 2010 the have raised a bill of INR 5026 which includes INR 4182 charged against Vodafone live usage & INR 6 for 2 MMS. On approaching the company’s customer service via their helpline, nodal office, appellate authority & Vodafone store, Prabhadevi I was informed that
•The charges are accurate but the store technician could not find the settings for Vodafone Live & MMS. The technician also failed to explain why HTML emails on my blackberry failed to display. Further he also did not find any applications that stream data on a continuous basis.
•The Nodal office representative Ms. Balvinder Kaur even accused me of switching handsets & accessing the Vodafone live services. She also stated that the charges were due to me checking websites & you tube videos. Also it was communicated that the company’s systems were accurate.
•The Appellate officers Mr. Ghufran Khan & Ms. Vaishali Shinde also have stated that they cannot reverse the charges & the same is accurate. Also it was communicated that the company’s systems were accurate. They also provided me numbers for the MMS that the company has charged. On confirming the same with records maintained by me MMS for number starting 08050 is actually an email sent, details mentioned as follows (Emails address have been shortened to maintain privacy of individuals).
From: zahir @gmail.com
reply-to zahir @gmail.com
to [protected]@yahoo.co.in
date Sun, Feb 6, 2011 at 7:49 PM
subjectIMG[protected].jpg
mailed-bygmail.com
hide details Feb 6
Sent on my BlackBerry® from Vodafone
The second MMS to number starting 98700 has not email/ MMS ever sent. The number belongs to my mother & her service provider has also confirmed that there was no email/mms sent to her number. Apart from that I have no record of any emails /MMS being sent on the 11th of January as communicated by Ms Shinde.

Further to this I have obtained the Vodafone live settings only on 11th February 2011 10:21 PM via an sms sent by the company. Prior to this I have not requested Vodafone to activate any of these services apart from the Blackberry services at a monthly rental of INR 299. My previous bills do not show Vodafone live active.
I have provided evidence to the company that the bill generate by them is incorrect & even tolerated their rude staff at all levels however they refuse to accept this error is due to their system. After exhausting all methods of resolving this matter I am turning to you to help me find some resolution to this matter.

Regards
Zahir Kachwalla
I want to know the detailed address of the given vodafone mobile Number. Please mail me fast. [protected]

Vodafone — NO ACCESS TO ONLINE REFILLING OF ACCOUNT

HI,
MY NUMBER[protected]CONNECTION IN THE NAME OF MUZAMMIL AHMED BEEDI) WAS EARLIER AN IDEA NUMBER. NOW I HAVE PORTED IT TO VODAFONE. NOW I AM NOT ABLE TO REFILL MY ACCOUNT THROUGH INTERNET. IT IS NOT YET CONFIGURED AS REQUIRED. PLEASE HELP ME AS SOON AS POSSIBLE SO THAT I SHOULD BE ABLE TO REFILL MY PREPAID ACCOUNT ONLINE. THANKS

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