Vodafone — Vodafone Harassing me so long

scorpbond

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Hi,

This is Abhinav Mishra. My contact No. is [protected]. I want to port out from the Vodafone services. But Vodafone is not allowing me to post out. They are indulging me in contractual agreement Obligation. I paid all the dues and deactivated all the addon services. But still they are not giving me specific reason not to port out. I went to the Vodafone shop on 19th March2011 at hyper city mall they canceled the contractual agreement on my #. They assured me that the contractual agreement is deactivated from now onward. But today as on 24th March2011 i call the customer care and again to confirm. They told me that it is again activated on 23rdMarch2011. I asked for the reason but they fail to give me clarification. Kindly give the solution for this harassment. I found the Vodafone services are worse.

Thanks!
Abhinav Mishra
[protected]

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Comments

caveman

from Mumbai, Maharashtra

Hey Abhinav
We are sailing in the same boat

Vodafone is doing the same thing with my no

So what I did was searched through TRAI website where i can make formal complaints and for your relief you can make formal complaints to first a nodal officer and then to the Appellate Authority
I have send a formal email to the nodal officer at vodafone today and waiting for their response
this is the email id of the nodal officer at vodafone mumbai zillah.[protected]@vodafone.com
send an email about your grievances if it is not resolved by the nodal officer then only send an email to the Appellate Authority
check this link
http://www.trai.gov.in/sp/24mayvodafone.pdf

I hope we are successful
Regards

scorpbond

from Mumbai, Maharashtra

Hey thanks for sharing your views. I sent the mail to the vodafone nodel as suggested by you.I already sent the email to the TRAI. but all are loosers. No reply reply from those. TRAI is also not taking these complains seriously. Vodafone itself is ruining its market value by not supporting their costomers. Vodafone is the worst service provider i have ever found till now date. Beleave me friends. Never go for the vodafone servives

scorpbond

from Mumbai, Maharashtra

Thanks Vodafone at lease replying me. And hope so you will resolve my concern. Plz send me the SMS stating that I can now port out. may be next time I shall port in again.But now I want to port out

scorpbond

from Mumbai, Maharashtra

It's two days past but no one contacted me. I want something in written from vodafone. If you guys deactivated the contractual agreement obligation, so why vodafone can't give the approval in written? Still vodafone showing unprofessional approach.
Abhinav Mishra
[protected].