[Resolved] Vodafone — Wrong charges
Dear Vodafone Team,
my mobile number is [protected]. the June'11 month bill have totally
And am following up (through email) last 20 days but not get the solution or communication from vodafone.
The problem is as below..
Under monthly charges header, VMC charges are applied in advance for the
period 24th june to 23rd july. Why?
Secondly VMC usage is 46790kb and VL usage is 1010kb ie. 47800kb and its
<51200kb(50mb) free in my plan; then why charged 478/- and then subtracted 256/-
You have charged 478-256=222/- for VMC+VL while have used only 47mb
which is less than 50mb(free in plan).
Complaint marked as Resolved 2016-12-05 21:48:46
Verified SupportVodafone India Customer Care's response Nov 09, 2011
Thanks for writing to us and for speaking with us. Please be assured that we are working on your concern and we'll get back to you with assistance at the earliest. For any further assistance please write to us at vodafonecare.[protected]@vodafone.com Happy to help!
Vodafone Customer Care, Gujarat
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