Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 28, 2024
Complaints 27109
Resolved
9560
Unresolved
17549
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 1192

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
arunt104
from Gurgaon, Haryana
Aug 24, 2021
This thread was updated on Aug 24, 2021
Report
Copy

activate my outgoing calls

Address:Bangalore, Karnataka

Sir
I am Arun ,my prepaid mobile no is([protected]),I got a message form vodafone please submit your documents as soon as possible to avoid disconnection of your service.next day itself they deactivate my outgoing calls,Then I submit my proof and my details in vodafone office(100 ft road,Indhranagar) at 3-8-11.They told that it will be activate within 48 hours,but till now they did not activate it(6-8-11)......so i want them to...
Helpful
3 other people found this review helpful
3 found this helpful
7 Comments
Report
Copy
M
mr.anant_patil
from Mumbai, Maharashtra
Report
Copy

not giving proper answers to queries

Given my request for activation of 3G service first on 3/8/11,it was not activated,so I went again on 4/8/11,that time I was told the request would b activated in next 24 hours,so after 24 hours I called call centre,I was told ur request went in a error box,so request again taken by Vodafone keeping me on line almost for 45minutes.I don't know when it would b activated.Pl help me....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
Y
yashpal singh51
from Fatehabad, Haryana
Report
Copy

excess charges

i have been in service of advance rental from 2-3 YEARS ..AND THIS TIME ALSO I CALLED CUSTOMER CARE FOR THE SAME..AND THEY ADDRESSED ME THAT IT WILL BE DONE...BUT NOW I GET THE BILL AND ITS NOT DONE...I MAILED AND TALKED TO CUSTOMER CARE...BUT THEY DONT GIVE ME ANY RESPONSE..
I have vodafone no. from past 10 years and still they fail to provide me services.
ITS PATHETIC...
Helpful
Be the first one to find this review helpful
Found this helpful?
20 Comments
Report
Copy
G
gyanesh69
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

callous attitude -

Address:Maharashtra

Vodafone Gallery situated at Hypercity Malad west is a place where you have to take ONE FULL DAY leave to speak to a person and get your issue resolved. Customer is the last priority there. There are around 5 counter where you can speak to servicing agents, however in 90% cases there are only Two on their seats and all other are just roaming around here and there on the pretext that they are handling different department.

More...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jaysinghjain
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

outgoing calls barred

Address:Bangalore, Karnataka

i took a sim fro vodafone on[protected]. i have already submitted the all required documents. why from my sim all local,std &isd calls barred. my mobile no.is[protected]
pls reply me as early as possible.
thanking you
jaysingh...
Helpful
1 other people found this review helpful
1 found this helpful
44 Comments
Report
Copy
B
bd.dinesh1
from Lawar Khas, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

VALUE ADDED SERVICE

Address:Sirsa, Haryana

Dear Vodafone / Friends

Please note that i ( Jagdish Chander ) have a Vodafone no. [protected] i was purchase it in 2010 and using normal calls , but from last 03 months ( as per Customer Care of Vodafone ) Rs. 5 is deducting from my balance regularly for the scheme of International Cricket alert , but i was not aware of it because i am regularly making calls of Rs. 30-50 , and when i was talk with Customer care they inform...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
KaushiKb
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package not activated, being charged for data usage

Address:West Bengal

Nowadays Vodafone is sending out alerts after an outgoing call is ended, informing subscriber to avail 3 days unlimited internet on phone via Rs. 21 recharge by dialing *444*21# to which I had subscribed 36 hours back. Accordingly, the subscription amount was deducted from my existing prepaid balance and I also received confirmation via SMS that my package is active.

But, even after 36 hours of confirmation SMS, I am being...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
shekhar07_sonu
from Haldia, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

balance reduce

Address:Delhi

I think vodafone company has gone bankrupt.
1.-I calling to one call friends and others but his show balance two times, first just second before then u end the call, and second balance show then u press complitely call end butten.
2.- some day u suddenly socked when u saw Ur mobile show Ur balance msg--last call/sms Rs.-1.5 less Ur balance.
I complaint vodafone costumer care but not give answer of my Q....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
ashishvodafone
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepaid internet

Address:Jaipur, Rajasthan

dear

I am not getting internet working on my mobile. error is packet data not available.

i have recently changed my post paid connection to prepaid . got 3 recharges on 29 july one for 60 paise per minute scheme 34 rs if i remember correctly, (transaction id rj[protected] account has been refilled successfully by inr .21, prepaid account balance 19.5 sms received from 140), 127 rs for internet (transaction id...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shrikant.Lohiya
from Bengaluru, Karnataka
Report
Copy

Call from Pakistan number

Address:Maharashtra

Today around 09:15 (3rd Aug 2011) I got a missed call from [protected]. I dialed back to see who it was. someone spoke to me. Also he gave me one more number asked to contact this person urgently.
I dialed other number as well [protected]. Later after searching on internet I got to know that number is from Pakistan. I am concerned that how my number is known to these people.

Please look into this and let me know...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajendra Thakur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Bill

Address:Mumbai City, Maharashtra

Wrong Billing....
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
N
nareshji
from Delhi, Delhi
Report
Copy

SIM CARDS --FRAUD AGENTS

Address:West Delhi, Delhi

We had purchased thru MAS CALL NET -OKHLA --A fraud agent of Vodafone. who calls people on the phone and convince them to buy SIM cards for them , with a no. of their choice which would be activated in 24hrs.
We purchased one sim no.[protected] thru this fraud agent Mas callnoet India Pvt Ltd. vide their receipt no. 12202 and paid cash to them for rs.250/- for Vodafone 199 saver plan , Their person came to our residence and insisted...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
abhishek.vig98
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing calls barred

Address:Ghaziabad, Uttar Pradesh

Dear Sir,
This is regarding the activaion of my number i purchased a vodafone prepaid number
that is [protected] from the dealer in ghaziabad Gandhi nagar on 20.07.2011.
But my number is still not activated with outgoing calls i cannot make outgoing calls.
on 20.07.2011 i also submitted all the documents and still the dealer is misguiding me
from last 10 days.

I kindly request you to please...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akash Bhatera
from Chandigarh, Chandigarh
Report
Copy

Illegal Deduction Of Balance

Address:West Bengal

My Name Is Akash Bhatera.I am a 70 year old citizen.Recently vodafone has been charging me illegaly and deducted Around Rs 50 from my Balance. when i call them they say that ur balance will be restored.I Complained around 7 days ago when they said and till date i haven't recieved anything in my balance.i have also complained previously in Comsumer complaints but none action has taken place .Please Help Me As Soon as Possible.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nisinghal
from Delhi, Delhi
Report
Copy

Not able to make outgoing calls and SMS

Address:South Delhi, Delhi

Hi,

What is the problem with Vodafone, im not able to connect to Customer care, also not able to make any outgoing calls and SMS, only incoming is coming and the same problem is being faced by my friends to. Is this the Service vodafone will provide us and this is happening since yesterday. Why Vodafone people are not resolving the issue. I guess i have to change my network, also i would say that Vodafone will loose a very...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ritesh.arpee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly charged for SMS not sent by me, and no response to numerous complaints

Address:Mumbai Suburban, Maharashtra

I am Pinkesh Shah from Mumbai. My VODAFONE No: [protected].

Firstly I would like to inform you that I have been using this connection since last 8 years, and calculating at an average billing amount of Rs. 500 per month, have paid you approx. Rs. 50000 towards my Vodafone Bills without any delay or default ever.

Now, coming to the problem, My vodafone bill dated 4th July, 2011 (Bill No. [protected]) shows messaging...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
K Geetha
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of bill

Address:Gandhinagar, Gujarat

My mobile no is [protected].
Earlier I was getting my post paid bill to my home address as below.
F 301, Srinandnagar 2
Vejalpur
Ahmedabad 380051.
I shifted from this address to the following address since March 2011.
I have already informed thro mail and also to customer care over phone.
But till this day my request has not been heard.
I have not been recieving my postpaid bill to the...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
V
Vibha Nayak
from Mumbai, Maharashtra
Report
Copy

Unnecessary deduction of talktime

Address:Raigad, Maharashtra

Hi,
I am a Vodafone loyalist who is very frustrated by the fact that Vodafone delights are no very delightful. On 31st July I had activated the Rs.109 bonus plan which gives me 450 minutes on Vodafone local numbers. I had made calls from New Panvel on Vodafone numbers, so I am sure this plan was activated. I called up on same Vodafone number twice. The first time the talktime was not deducted as promised but the second call costed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dlh3
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telemarketing calls/SMSes increased after switching from Airtel to Vodafone

Address:Ahmedabad, Gujarat

I switched over from Airtel to Vodafone mobile around 6 months ago. Airtel didn't have good signal at my home, so while that issue has been solved with Vodafone, I'm afraid my satisfaction level has dropped because Airtel was much more diligent and sincere in following up DND complaints than Vodafone, which doesn't even seem to have a system in place to accept DND violations or complaints.

My acct (Nine 89...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepakchourasiya
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wallet having vodafone SIM stolen on 30 JULY 2011

Address:North Delhi, Delhi

I HAVE BUY A VODAFONE SIM AROUND NOVEMBER 2010 ,FOR MY FATHER ON MY ID BUT IT WAS LYING AS SUCH IN MY WALLET AS SUCH SINCE THEN. BUT NOW ON 30 JULY 2011, WHEN I DONT REMEMBER MY THAT VODAFONE NUMBER . MY WALLET WAS STOLEN WHILE GOING TO OFFICE. ALONG WITH SOME OTHER IDs. now tell me what should I do. my name is deepak chourasiya , ju- 18 c pitampura newdelhi-110088...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy