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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 1200

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S
Sudarsan Paul
from Kolkata, West Bengal
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Mishandling of Customer Information

Address:West Bengal

I would like to bring to your kind notice that I’m a Vodafone customer with mobile number [protected]. I’m really satisfied with the service of Vodafone. Unfortunately on 10th of March, 2011 my service was withdrawn without my consent. When I went to the nearest Vodafone Store on 11th of March, 2011 I discovered that someone called from a number 9432****** and barred my services due to misplace of my phone. But I have not lodged any of...
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V
vikanu
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'll write 15 Email and 100 time call to vodafone they have no solution .................

Address:Delhi

I am the customer of Vodafone from last 2 years with a number [protected] but from last few days i am facing some problems regarding services issues.



Few days back, i have enquired about the Vodafone Web services and your executive told me about the plan [protected]@99 service under which, upto 2GB data has been provided for browsing & downloading from any site, and also i have enquired about this plan various times...
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P
priyanka2390
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

abusive calls

Address:North Delhi, Delhi

Hi, Dis is Priyanka, and i want to register a complaint for number [protected] and [protected]. Actually its the same person who's calling me from difrnt numbers and uses vulgar language as soon as the call starts. So its a kind request to you, please take a legal action against this number. And if possible i would like to know the details o this person. And this is my second complaint in this regard, i hope u guys will take an action...
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N
neelesh_09
from Ahmedabad, Gujarat
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Messages are not sending

Address:Pune, Maharashtra

Hi,

Sir/Madam,

This is with refrence with the calls and messages of my prepaid vodafone that the calls are not connecting when i call someone and message sending is getting failed again and again..What is the problem i wanted to know that, Please resolve the issue as soon as possible.Appreciate your quick response..

Thanking you,

Neelesh
Mobile-[protected]...
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neelesh_09
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No proper channel to talk to customer care executive

Address:Pune, Maharashtra

I am a vodafone user.They change the number and the option to to talk to customer care executive.

The problem is if you talk to customer care then they charge for that.

This is the way to earn money.

You will not get option to talk to customer care executive in one go ane everytime you call you will be charged.

If they change the option on the number provided ,they don't inform...
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M
madansharma
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Corporate Connections

Address:East Delhi, Delhi

This is in reference to the four *Vodafone Corporate Connections ( [protected], [protected], [protected], [protected]) *purchased under *T - 199 SUPER + 49 Rs CUG Rental + 500 Min CUG , Free Than After @ 0.10 Paisa Plan* on 23/04/2011 for our company *GC Media Pvt. Ltd. *from your representative *Mr.
Prateek Sharma ([protected])*. All the required documents had been submitted to him on the same date.
At the time of purchasing these...
+2 photos
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M
Mohita Junnarkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing Harrassment

Address:Thane, Maharashtra

I have Vodafone number ([protected]) since October 2004 with customer relationship number as 1.2464420. However without any intimidation from Vodafone Essar Ltd. my relationship number was changed to 1.19470497. It has been always under the scheme of Individual Number only. This number has never been a corporate number or so for the relationship number to be changed.

There were two bills generated during the time period of...
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S
sanju1318
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

INCOMING WORKING BUT OUTGOING BARRED

Address:South Delhi, Delhi

Sir/Madam,

This side kamal kishor, i have a vodafone no. [protected] on my name . from last two months i dint use my number because i was out of station. Now when i started my vodafone number, it is working .

Incomings/SMS are perfectly coming but when i am calling message coming " your number is in deactivation process".

There is a balance in my number amounted Rs. 60 (appx).
br...
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R
romana84
from Chennai, Tamil Nadu
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bill paid but no. has not been activated

Address:Mumbai City, Maharashtra

This is in regards to my mobile no. [protected] of which I have made the payment on 7th March 2011 details attached below and I have received a letter by vodafone as this being the full & final settlement towards my no. [protected].

However, my number has not been activated nor am I supplied with a new sim card as promised by Mr. Ankush Jadhav. (file attached)

I have been following up since 2 months with Mr....
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S
SHIVA1122
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted

Address:Delhi

hi,
MERA NAAM SUMIT HAI OR MERA VODAFONE MOBIL NO. [protected] HAI JISKO MAI 1YEAR SE USE KSAR RAHA HU. 1 MAHINE PAHLE MERE NO PER TV GUPSHUP KE EK SERVICE ACTIVAT HUE JISKO MANE NAHI SURU KIYA AAPNE AAP LAGI USKE BAAD MAINE VODAFONE ME CALL KIYA THO C.C. EXECUTIVE NE KAHA KE REQUST FORWARD KAR DI HAI AB AAP KE YE SERVICE BAND HO JAYE GE OR AAP KA JO BALANCE KATA HAI WO AAPKO MIL JAYEGA. BUT AAJ FIR SE USE SERVICE KA rs.30/- KAT...
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poojaa_kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Name Spelling

Address:Karnataka

Hi ,

I have a new Vodafone connection and have submitted all the required documents.
1. The phone is not activated for 1 1/2 weeks and having clearly mentioned in the form that I am a working person and would not be available till 7.30 in the evening on weeks day .Will be at home on weekend s so please call on my alternate number before visiting. Incase you want to come to my office on a week day that is fine and I...
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V
VinyV
from Mumbai, Maharashtra
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Unfair gprs charges

Address:Mumbai Suburban, Maharashtra

I had been enjoying my Vodafone 99 unlimited internet service since past couple of years and I never activated any Vodafone Mobile connect service plan. If Vodafone made the service default for new customers and old customers then the old customers should be notified through a message atleast that their internet service can be chargable if mobile connect access point is used. You run a number of ads on TV and I missed watching your ad on...
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A
akashclear
from Noida, Uttar Pradesh
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internet plan deactivated

Address:Dehradun, Uttarakhand

my vodafone phone no. is [protected] i recharged my vodafone mobile prepaid account with Rs.97 on 28/5/11. in 97Rs. i get 2 GB worth of free surfing internet however on 12/6/11 i get a message that i have used my all limits of free surfing and it is deactivated. however i have used only less than 2% of of my limits more over my account has been debited with Rs.307.71
please take appropriate actions...
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A
arora8528
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake sms of winning big amounts

Address:Punjab

i have received sms ON 12.06.2011 from Mobile No. [protected] reproduced as below:
"BT.UK. YOUR GSM NO. HAS WON 500,000 GBP INBTELECOM INT'L MOBILE DRAW TO CLAIM SEND MOBILE NO., NAME AND ADRESS TO EMAIL.[protected]@hotmail.co.uk TEL: [protected]"

THE NO. [protected] IS OF VODAFONE CO. DELHI CIRCLE...
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H
HEMANT NIRWAL
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

services

Address:West Delhi, Delhi

DEAR SIR /MADAM

I AM VODAFONE PREPAID CUSTOMER .TWO DAY AGO I ACTIVATED A BLACKBERRY PACKAGE OF RS 399 ON MY HANDSET,AND AFTER TWO DAYS THEY DEACTIVATE THE SAME SERVICES .AFTER A SEVERAL TRIAL I AM NOT ABLE TO GET MY MONEY OR SERVICES BACK , CUSTOMER CARE EXECUTIVE ALSO NOT HELPING ME OUT FROM THIS MATTER .THEY ARE DISCONNECTING MY CALLS AFTER SOME TIME SEVERAL TIMES ,SAME COMPLAINT I LODGED TO VODAFONE NODAL OFFICER @ J.[protected]@VODAFONE.COM.PLEASE...
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Fasi_2277
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charges towards Free calls

Address:Hyderabad, Andhra Pradesh

HI Team.,

I have taken connection under jodi offer provided by Vodafone, in which all the calls made from Jodi number to parent number is free. But when i have checked bills of all the free calls have been charged, When I have placed complaint with Vodafone customer care, they have refunded Rs 249/- after repeated reminders. When i calculated the amount it was Rs 777. when I have asked about it with customer care I have never...
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futuredhoom
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no activation on time

Address:Pune, Maharashtra

Dear sir,
I have mailed you to register a complain for Vodafone store near MAGARPATTA. Few days back i purchased sim card which was barred due to documents. After submitting the required documents still number wasn't activated for which i raised the complain and they gave me complain number according to which my services was suppose to be activated by Saturday evening and still till 7pm its not activated. Below i have...
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M
manaswinee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G charges

Address:Chennai, Tamil Nadu

This is about my husband's vodafone 3G bill. I emailed and called vodafone many times but no satisfactory reply from them. Here are the few points:
1. If I had crossed my internet usage limit, vodafone Customer care didnt inform me about the same.
2. My vodafone credit limit is Rs. 1500/-. I didnt receive a single call from vodafone that I have crossed my credit limit (current bill Rs. 10000/-), also they didnt barred my...
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m_sem69
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

caller tune service activated without any request

Address:Dehradun, Uttarakhand

Charges for caller tune were deducted from my prepaid vodaphone no [protected] without any request for such service.i sent the request for deactivation of this unwanted service & same was deactivated for the day but next day again the service was again activated & charges were deducted.
I want that these charges should be reversed as i have not requested for any such services.

Name-Mukesh Semwal
Place:-Dehradun...
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Jugunu Thankachan
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sim registration cancelled

Address:Kollam, Kerala

Sir/Madam.
I'm Jugunu Thankachan and my no was[protected]. I'm using this no. for more than 3 years. Unfortunately my sim registration got cancelled few weeks back and when i contact the vodafone store, they gave me a new sim of same no. for rs 300/- and said will be activated within 24hrs. they also said that this's the new connection of same no. Sir, i need this no. itself due to my customers. Now its 3 weeks over...and...
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