[Resolved] Vodafone — Online Recharge | |||
I had tried to do a online recharge of Rs 100. The transaction was getting struck due to internet issues. I tried to do it twice. I didn't try it a third time. But my balance from the account has been deducted twice though my account has been recharged just once. I have tried to lodge a complaint with costumer care of vodafone but every time they disconnect my call. They disconnected my call 4 times. My bank passbook clearly shows that balance has been deducted twice. Please advice further action. Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Verified Support Apr 13, 2012 Vodafone India Customer Care's response Hello Tarachand, Thanks for writing to us. We called you but you seemed busy. Please note that incase of a failed transaction the amount would be reversed in 5 working days. Kind Regards, Vodafone Customer Care, Uttar Pradesh (West) & Uttaranchal Verified Support Jun 21, 2012 Vodafone India Customer Care's response Hello Gayathri, Please share your number with us here http://bit.ly/LhMsvr We'll look into the matter and get back to you at the earliest. Regards, Vodafone Customer Care Verified Support Oct 25, 2012 Vodafone India Customer Care's response Hello Nilesh, Please provide your contact number at http://bit.ly/RljF8u so that we can address your concern as soon as possible. Regards, Vodafone Customer Care. Verified Support Feb 02, 2013 Vodafone India Customer Care's response Hello Aditya, Kindly provide your contact number at http://bit.ly/ULAgFK and we will get back to you with assistance. Regards, Vodafone Customer Care. | |||
 14 Comments | |||
Comments
I have recharged my mobile-[protected] - through online recharge facilty for Rs 51 .As per the information on the vodafone website RS.44.24 should be credited to my account.I got a message after the recharge and only 94 paise is credited.Rs 51 is debited from my account.I called vodafone customer care 3 times but nothing work out till now.I have only 2 prrof for this
1.Bank statement
2.Message from Vodafone
Please do the needful
1.Bank statement
2.Message from Vodafone
Please do the needful
Recharged my mobile, but money is not credited into my mobile phone.
and did not retrieve back my money into my account.
NOTE:transaction (ref no. MCIT[protected]) dated 25th January
and did not retrieve back my money into my account.
NOTE:transaction (ref no. MCIT[protected]) dated 25th January
I Online Recharged (Recharge it now.com) This Vodafone No.[protected](U.P.),But I have not yet recieved Balance.
Sir,
i am recharge Bonus 27 to my vodafone prepaid number [protected] account through online in 22nd sep 2010..the amount taken from my SBI ATM account but recharge has been not successful
I request you to investigate this matter and help me in getting the money back from Vodafone since I am not the customer of Vodafone.
Thanks/Regards
sivanantham
[protected]
i am recharge Bonus 27 to my vodafone prepaid number [protected] account through online in 22nd sep 2010..the amount taken from my SBI ATM account but recharge has been not successful
I request you to investigate this matter and help me in getting the money back from Vodafone since I am not the customer of Vodafone.
Thanks/Regards
sivanantham
[protected]
Just I was recharged my prepaid number with SBI bank netbanking. But now I am unable to recharge my prepaid vodafone number online with sbi Bank netbanking
I wanted to recharge my mobile through internet banking.
I have come across the site (ICICI Bank) and started to recharge my prepaid mobile account.
However, even after succesful transaction Rs.100 and amount getting deducted from my account.
I am yet to get the recharge. It has been 4-5 days. I have also tri...
Transaction ID : BIL/[protected]/0221/[protected]/91787
Date : 23/03/2011
I have come across the site (ICICI Bank) and started to recharge my prepaid mobile account.
However, even after succesful transaction Rs.100 and amount getting deducted from my account.
I am yet to get the recharge. It has been 4-5 days. I have also tri...
Transaction ID : BIL/[protected]/0221/[protected]/91787
Date : 23/03/2011
Hi,
We tried contacting you but you were not reachable. Please email us your contact details at [protected]@icicibank.com & we'll get back to you soon. Kindly refer "1459734' in the subject line.
Regards,
ICICI Bank Customer Service Team.
We tried contacting you but you were not reachable. Please email us your contact details at [protected]@icicibank.com & we'll get back to you soon. Kindly refer "1459734' in the subject line.
Regards,
ICICI Bank Customer Service Team.
sir,
I used to have a vodafone sim. i used online recharging of vadofone from its website https://shop.vodafone.in/shop/rechargeOnline.jsp. I had paid 20 rupees for 20 rs talktime coupon using internet banking my SBI ref.no. IGA1491340. the 20rs amount reduced from my account but i did not get talk time on my mob no.[protected].i have contacted to vodafone customer care executives but they did not give any satisfactory solution. please help me to get the talktime for which i have paid.
thank you
I used to have a vodafone sim. i used online recharging of vadofone from its website https://shop.vodafone.in/shop/rechargeOnline.jsp. I had paid 20 rupees for 20 rs talktime coupon using internet banking my SBI ref.no. IGA1491340. the 20rs amount reduced from my account but i did not get talk time on my mob no.[protected].i have contacted to vodafone customer care executives but they did not give any satisfactory solution. please help me to get the talktime for which i have paid.
thank you
hai, I am gayathri, i recharged 50 Rs for my mobile through online recharge, but i didnt get recharge, my mobile balance also not credited so can you please accept my query and make to solve this issue please.....
here with i attached my online recharged details....
18-Jun[protected]Jun-2012) TO TRANSFER
INB Vodafone VODAFONE Payments MSBI[protected]IGB1895047 TRANSFER TO [protected] BILLDESK TRANSACTION A 50.00
here with i attached my online recharged details....
18-Jun[protected]Jun-2012) TO TRANSFER
INB Vodafone VODAFONE Payments MSBI[protected]IGB1895047 TRANSFER TO [protected] BILLDESK TRANSACTION A 50.00
I Recharge Rs. 24 for Vodafone Prepaid Service through Avenues India Ltd. from HDFC Net banking , Amount is debited from Account but still Mobile is not Recharge by Rs. 24.
My Reference Number is
CCA12JOGC266
[protected]
Thanking You
Nilesh Gujarathi
My Reference Number is
CCA12JOGC266
[protected]
Thanking You
Nilesh Gujarathi
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I am vinu from bangalore. From the past 1 year am using vodafone mobile connection. Previously i was using so many mobile connection.But this much irresponsible customer care service i didn't see anyware.Today i recharged my moble through online, Form my bank it's debited to vodafone account, but still my mobile is not rechargd.Because of that i was contacted to the customer care.But i got an irresponsible response (from one lady) from there side.The last saturday also i lost my money because of the same problem.