[Resolved] Vodafone — migration from postpaid to prepaid | |||
I had requested to migrate my mobile number from post paid to prepaid ([protected]) from last 12 days they have bared my call incoming as well as outgoing. i gave my documents to mr. srikant (shivaji nagar) (20.4.11). he gave me new sim card and told it will start by 23.4.11. on 23 .4.11 my sim card became invalid. At that time i put the new sim. it was showing network but all calls were bared. Again I visited the store (shivaji nagar) on 24.4.11. mr.vipul told in 15 min. your sim will start. But it didn't start. on 25.4.11 i visited vodafone store (pimpri) they told submit your documents. on 26.4.11 again i visited vodafone store (pimpri) they told u have to go to shivaji nagar and they have not activated your D.B.R. FOR 3 DAYS THEY HAD NOT ACTIVATED D.B.R. After activating D.B.R. then also my number is not activated (4.4.11) then he gave me a new sim. that too taday became invaid. (4.4.11) i[censored] dont want to give service at least port my number or start the service. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 12 Comments | |||
Comments
I spoke 2 3 different exec's about Postpaid 2 prepaid migration, and not only they are not aware of sum such things (HIGHLY IGNORANT OF NEW REGULATIONS FROM TRAI) but also showing a lot o[censored]nnecessary attitude.
I really think u guys should train ur staff 2 better handle customers.
Regards
Nisha Gandhi
I really think u guys should train ur staff 2 better handle customers.
Regards
Nisha Gandhi
dear sir/madam
i went vodafone care and given requst for postpaid to prepaid migration at vodafone care dilshuknagar, hyderabad, andhra pradesh. this my request no [protected]. and also sent a mail to vodafonecare.[protected]@vodafone.com and they are replayed me as
{
"Dear Mr. Naresh,
Thank you for your email dated 31/03/09 about the migration from postpaid to prepaid for your Vodafone number [protected].
We are sorry for the delay in response.
We regret to inform you, that we are unable to migrate from postpaid to prepaid as the same is not happening currently.
We request you to find attached sheets for the tariff details of different plans.
We would request you to let us know through return mail, incase you wish to opt for any of the plans to enable us action your request.
Kindly visit our web site www.vodafone.in for information on the different tariff plans that we offer.
In case you need further assistance, please do call or email us. We'll do our best to help you.
Happy to Help,
Srinivas Rao
Vodafone care
Contact numbers:
Postpaid: +91-[protected]/111
(Toll free from Vodafone phones within the home network)
Fax number:[protected]
E-mail: vodafonecare.[protected]@vodafone.com
Website: www.vodafone.in "
}
so please help me i want change postpaid to prepaid with same number of [protected]
my alternative contact no: [protected]
i went vodafone care and given requst for postpaid to prepaid migration at vodafone care dilshuknagar, hyderabad, andhra pradesh. this my request no [protected]. and also sent a mail to vodafonecare.[protected]@vodafone.com and they are replayed me as
{
"Dear Mr. Naresh,
Thank you for your email dated 31/03/09 about the migration from postpaid to prepaid for your Vodafone number [protected].
We are sorry for the delay in response.
We regret to inform you, that we are unable to migrate from postpaid to prepaid as the same is not happening currently.
We request you to find attached sheets for the tariff details of different plans.
We would request you to let us know through return mail, incase you wish to opt for any of the plans to enable us action your request.
Kindly visit our web site www.vodafone.in for information on the different tariff plans that we offer.
In case you need further assistance, please do call or email us. We'll do our best to help you.
Happy to Help,
Srinivas Rao
Vodafone care
Contact numbers:
Postpaid: +91-[protected]/111
(Toll free from Vodafone phones within the home network)
Fax number:[protected]
E-mail: vodafonecare.[protected]@vodafone.com
Website: www.vodafone.in "
}
so please help me i want change postpaid to prepaid with same number of [protected]
my alternative contact no: [protected]
I am parveen kumar(Punjab) and i am using vodafone no.([protected]) from last one year in postpaid.but now i want migrate this no.([protected]) from postpaid to prepaid due to some reasons.so many times i have given the request at custmer care(111)and nearst vodafone store.nobody help me and said its not possible.can u help me.
Thank you
Regards : parveen kumar
Mobile no. [protected]
Thank you
Regards : parveen kumar
Mobile no. [protected]
my number is not actived place activemy number is[protected] action ny salce promoter
Respected sir/madam,
I J.YADILAL I want to change my ph.no [protected] from postpaid to prepaid .so please consider my request
THANK YOU,
J.YADILAL
I J.YADILAL I want to change my ph.no [protected] from postpaid to prepaid .so please consider my request
THANK YOU,
J.YADILAL
I spoke to 111, and they confirmed me that there is no facility available to migrate postpaid no to prepaid. However My sibling who is in Delhi, has migrated his mobile # from postpaid to prepaid in vodafone. If required I can provide his #.
I am need to migrate my postpaid connection to prepaid, please help me.
In gratitude,
Bidesh
I am need to migrate my postpaid connection to prepaid, please help me.
In gratitude,
Bidesh
Respected Sir
I want to migrate from my postpaid connection to prepaid connection with out changing the number so i went to vodafone store nobody helped me and said its not possible, can u help me??? mobile number is [protected]
Thanks & Regards,
Ashok Kr Maity
[protected]
24181270
I want to migrate from my postpaid connection to prepaid connection with out changing the number so i went to vodafone store nobody helped me and said its not possible, can u help me??? mobile number is [protected]
Thanks & Regards,
Ashok Kr Maity
[protected]
24181270
I am calling customer care since 6 months for migrating from postpaid to prepaid but they refused & said they have no such facility & said they are working on it ,kindly take any action mobile no [protected]
i am disagree with them vodafone
if they can migrated prepaid to postpaid then why they cant change postpaid to prepaid.
i have also same problem they not changemy postpaid to prepaid although before 4 year i covert my prepaid in postpaid. but not they not change it in prepaid
brother just wait for 3 months more.
in marh when number protibily scheme will lauch they this company will not do like this
if they can migrated prepaid to postpaid then why they cant change postpaid to prepaid.
i have also same problem they not changemy postpaid to prepaid although before 4 year i covert my prepaid in postpaid. but not they not change it in prepaid
brother just wait for 3 months more.
in marh when number protibily scheme will lauch they this company will not do like this
I am really fedup coordinating with the Vodafone Customer Care Exec, Vodafone Stores Exec & the people who call me up from vodafone... Its all about waste speaking to them in regards of migration.
You'll get only 1 thing tatz horrible response from these people.
I really think Vodafone Essar Comp has to train their guys nd staff on soft skills and to better handle the customers.
You'll get only 1 thing tatz horrible response from these people.
I really think Vodafone Essar Comp has to train their guys nd staff on soft skills and to better handle the customers.
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I want to migrate from my postpaid connection to prepaid connection with out changing the number so i went to vodafone store nobody helped me and said its not possible, can u help me???