[Resolved]  Vodafone Postpaid — number not activated with in the promised time

Vodafone — non activation of post paid connection

I have a post paid connection for which all pending bills have been paid. The phone is alright and fault is with the SIM. The customer care is not responsive and does not solve the problem .
They do not provide telephone NO or e mail ID of their officials.
i will have to pay without using the services. The outgoing facility is working and incoming is non-functional.to me it appears that Vodafone after buying HUTCH has made it difficult for customer to register complaints or to correct faults.
I wish they do something.

Postpaid Connection — ACTIVATION OF NUMBER

DEAR SIR,
I HAVE PURCHASED A TATA POST PAID CONNECTION ON 15 JAN 2008 FROM M/S EZEE COMMUNICATION DELHI THEY HAVE GIVEN ME A SIM WITH A PHONE NUMBER [protected] IT WAS ACTIVATED BY THEM FOR ONE DAYS. AND SUDDENLY IT WAS DIACTIVATE WITHOUT INFORMING ME.
I HAVE ASKED THEM WHAT HAPPEN THEY HAVE ASKED ME TO GIVE PHOTO ID PROOF ONCE I HAVE GIVEN THEM TWICE.
I DON'T KNOW WHY IT WAS ACTIVATED AND THEN DIACTIVATED, MAY I GET SOME SOLUTION FROM UR SIDE OR MY COMPLAINT WILL BE LISTED LIKE OTHERS IN YOUR COMPLAINT CELL

Vodafone — Postpaid no. not activated

Dear Sir/Madam,

I have taken a Vodafone postpaid connection nearly 10 days ago and I have been told that it will be activated with 3 working days, but till date it has not been activated, when I enquired about the same on customer care they told me your verification was not done, which was done personaly in my presence . After that customer care people told me to submit my documents again in any vodafone store , when I have gone to submit the documents they told me to submit the documents to the agent from where you have taken the sim, and after that I am not getting any satisfactory support from customer care . What should I do now?

Postpaid Connection — No not activated

On[protected], I scompleted the paper formalities for activation of new no. On[protected] they started services. I requested for some good series no & they infromed me that it will take only 5 min for activating new no. Regret to say, its being 5 days since new no is not activated & it is constantly showing switch off. Customer care is registering complaint & giving standard reply that problem is from server. My new no is [protected]. Please for God sake look inti this & get this problem rectified.

& please stop this practice...Reliance mein call kerne ke liye dheneyabad...it is quite irritating when problem is not solved for over 5 days.

Rgds,
Gurpreet Singh
[protected]

Personal — Activation of post paid

i have taken a postpaid connection 15 days back.After calling Customer care 100 times, and visiting Vodafone store a number of times, i got my verification done. Presently i am staying alone so i requested them to come at a particular period of time.But they never turn up.Anyhow i got the verification done, finally. its been more than 24hrs now and still the connection is not activated.i have to call from airtel no. to vodafone customer care [protected]. but there is no option of going to postpaid agent.So they keep you on hold and nobody comes back.Luckily, Some neeraj came online, i asked him will he able to help me with postpaid connection?, as my SIM card is showing rejected. he said yes, and put me on hold and never came back.its really frustrating.i guess vodafone has employed a crazy bunch of people who cant say frankly whether they cab help or not.And their punchline says"Happy to help".Now again i have to visit vodafone store tmrw.its like going through trauma.i wouldnt have taken Vodafone if the Blackberry 8320 was available with airtel.i am using airtel from past 3 years, hardly i have any complaints.Its sad.

Vodafone — Connection activation

Just to summarise the situation,
A post paid connection from vodafone was taken on[protected].
To get the connection activated itself took 2 days of time. On the same day i've requested for activating ISD which didn't came through till now. I called up vodafone customer care 111 and the response came from them are Unbelievably poor. Executives (i don't want to ditch them by saying their names) are below average. In addition, i requested the executives to connect to their line managers and i've no clue why did they disconnected the call (after putting me on hold for some time).Please understand Customer Relationship is an Art and in my case i'm extremely unhappy with Vodafone connection. Customers are not really getting the value for money (atleast half of the value). Now, if you see their advertisement, it is just reverse to their service. Even after this many daily followups i've not received my ISD line activated(more than a week now). Let us all put a ray of hope for vodafone, that some day they will realize the meaning 0f Customer Care !!!

Vodafone — Post paid Conncetion Not Activated

espected sir/madam,
Hello sir am mr YOGESH NIKAM [protected] took a new connection from ur
vodafone store, panvel on 25th may 2008 they promise that you would
activate corporate reliance 50 plan on postpaid connection tht i take.my new connection no is [protected] I had clearly talked to ur operators on
111...I get rejected my 1st documents due to same name whose using same plan so i provided again my documents to ur vodafone store 6 days back but till my connection was not activated yet.I provided u my reliance payment slip and photo id to you. This is 2nd time i register a complaint
Please look forward to my compliant and my connection as early as
possible. I want to know really is this connection activated or not.

Vodafone — connection not activated

This to inform that i had taken a new vodafone connection ..
But due due some problems i was informed that my id proof is being reject so i gave my id proof again and now it is 7 days that my connection is not activated..so please do some thing for the same.My vodafone number is [protected]...

kk nair
mb:[protected]

Vodafone — Post paid connection not activated

Hi
On Sunday(7th September), I bought this connection, I was told by the guy who sold me the number that initially this would be a prepaid connection and after postpaid it would be converted to postpaid, but I had moved out of town on Monday evening, and for some weird reason roaming was not active on this number, so I could not recieve the verification call.
I have to go out of town again tommorrow(12th September), so get the verification done between 11th September(Today), and 12th September(2PM)

Hi
My Number is [protected]
On Sunday(7th September), I bought this connection, I was told by the guy who sold me the number that initially this would be a prepaid connection and after postpaid it would be converted to postpaid, but I had moved out of town on Monday evening, and for some weird reason roaming was not active on this number, so I could not recieve the verification call.
I have to go out of town again tommorrow(12th September), so get the verification done between 11th September(Today), and 12th September(2PM)

Vodafone — Connection not activate

I m purchased a new connection from vodaphone store ludhiana i also submitted all the naccessary documents like address proff & i d card driving lience & security deposit 350/- but without any resean company can't activate my new no-[protected] & can't tell
me the adject resean right now i m not interested in this company
can't refund my security

Dear sir/ madam,
i have applied for the conversion of pre paid to postpaid 3 days ago and was assured that it will activated within 48 hour but much to my dismay it is not been activated. i am recharging my present prepaid no due to this.
so, please activate it immediately otherwise i am compelled to take the final decision.

dhiraj nagendra
[protected]

Vodafone — postpaid not yet activated

Im pradeep (mobile no [protected]) and applied for a postpaid connection as per my company offer.Its been a week and its not activated yet. The vodafone personnel who issued me the card comes to me daily with a new set of excuses. Hope vodafone comes with a solution for this.A wrong move I suppose on choosing vodafone, I think its better to shift for idea

hi sir

i m thirukumar i loos my mobile . pls block my sim card activation . its my [protected] (postpaid). i ill pay the bill next month.

Vodafone — not activated postpaid

still my number is not migrated the postpaid it takes more than 10 days pls take some action against the customer care no one cannot the giv them right answer and vodafone store at lajpat nagar shop name is sonix mobile store my document are sumit at dis store pls activated wright know thanks plz solve my problem

Dear sir/madam

I have taken an pre paid conection fromm vodafone and i get the sim allmosy three days ago but my connection is yet not activated.
So, activate it immediatelly.


Kaudish Das
[protected]

I have brought the new postpaid connection on 22 th March09 but such number is connected as prepaid connection without prior information and I have paid the consideration as per company representive ( Vodaphone store). I can not call to any number and sent the massage till time.
I have sumbitted the complaint on the customer care but have not provided the docket no.
My Number [protected]

Vodafone — Non activation of postpaid connection

I have brought the post paid connection but provide the prepaid connection . till now I can not call and send the message
I have paid the consideation along with Address proof and Identify Card as per guidlines
I call the customer care centre but does not provide the docket no.

My No. [protected]

I have purchese a prepaid no. you said that it will activate in 2 hrs. tbut still not activate, This has been purchased from central market Lajpat nagar vodafone store, why this not activate plz. reply soon.

regards
kamal bhatia
[protected]

Vodafone — Activation of postpaid connection

I have taken a vodafone postpaid connection on 16/4/2009 from anjani enterprises, Bellandur, Bangalore. Despite regular followups also it has not been activated as yet. I was assured it will be activated within 24 hrs. Everyday they make the promise of activating but nothing has happened as yet. My work is suffering a lot because of this. kindly take a strong action against such agencies who troble the customers so much.