[Resolved]  Vodafone Prepaid — About talktime received

Hello Sir,

I recharged my cell (number [protected]) through online for 333/- rupee and vodafone provided me a talk time of 174/- . Which is about 50%. When I called vodafone I got response that there is no recharge of 333 so we are give that much talk time. My complaint is if they no recharge for 333/- then company should recharge for at least nearest rechargeable amount. i.e at least 300 rs. But here they are recharging for just 200 which is not fare and I strongly feel its cheating to a consumer. vodafone keeps changing there prepaid plans and rates. And these things they will never update in site. Then for what purpose does there site serve? Since last time when I recharged for Rs 333/- they provided full talk time this time they are telling plan is removed. This should be some where updated in site but they are not doing. This is not just question of money but now a days these telecommunications companies are cheating common man stating there own policies and rules which is cheating to common ppl like us. Please register this complaint and help me.

Best Regards,
Prajwal K S,
Mysore
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I too charged my cell [protected] with vodafone recharge on 29.10.2009 with Rs.100/- the Transaction id is AP[protected], the talk time given is 0.91 Rs. For the calls made no proper reply was recieved.
Hi Pandurangarao,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tiny.cc/R8koN and we’d be happy to help.

Regards,
Vodafone Customer Care.
Hi Prajwal,

We believe that you have been contacted by our Customer care team and hope that your concern regarding recharge has been addressed. Do e-mail us at vodafonecare.[protected]@vodafone.com for any further queries. We’d be happy to help.

Regards,
Vodafone Customer Care.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27108
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information