[Resolved] Vodafone Prepaid — Balance deduction
My Prepaid No. is [protected].Vodafone has changed it's plan of Combopack without giving me information about change of plan through SMS.Becoz of that my Balance of Rs300 Has been deducted.When i called the coustomer care about thay they are not giving proper resonse, the way of talking is so cheap.I called at 19:45 on16/01/2008 with Deepsikha & Rohit(Seniot Executive).my Complain ID is[protected].
Complaint marked as Resolved 2016-12-03 03:46:52
Verified SupportVodafone India Customer Care's response Dec 02, 2011
We sincerely regret any inconvenience caused. Please share your number with us here http://bit.ly/ufzarK so that we may be able to address your concern better.
Vodafone Customer Care
Verified SupportVodafone India Customer Care's response Mar 17, 2012
Thanks for speaking with us. Please send CAN<space>TVGUPSHUP to 111 (Toll Free). You can email us at vodafonecare.[protected]@vodafone.com or call us on our toll free number 198 for assistance in future, we'd be glad to help.
Vodafone Customer Care, Maharashtra and Goa
Verified SupportVodafone India Customer Care's response Oct 13, 2012
Thank you for writing to us. We wish to inform you that we have sent you an email from vodafonecare.[protected]@vodafone.com addressing your concern.
Vodafone Customer Care, Delhi & NCR.
Verified SupportVodafone India Customer Care's response Jan 23, 2013
Please be informed that [protected]@126 was activated on your number on January 23, 2013, 06:34:53 AM but the surfing was initiated on the same day from 01:46:51 till 07:23:40.0 which was charged at 10p/10kb i.e. Rs.48.70/- are correct and as per usage. Hence we cannot process adjustment for the same. We hope this info helps.
Vodafone Customer Care, Gujarat
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