[Resolved]  Vodafone, Prepaid Mobile — Caller tune deactivation.

Vodafone Prepaid Mobile — caller tune deactivation

for caller tune deaction,i have contacted to vodafone 3 to 4 times since one month my request has been taken by company.But till date caller tune not deactivated and deducting charges from my balance.

kindly solve my complaint

Hi Ganesh,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/yf53sbc and we’d be happy to help.

Regards,
Vodafone Customer Care.

Vodafone Prepaid — deactivation of caller tune

Sir,

I, the undersigned, Mr. Ashok Parshuram Shinde, am a Vodafone customer for the last 8 years. My Mobile No. is [protected].
Since last month I am facing tremendous harrassment from your customer service cell, regarding activation of caller tone. I had denied this service, but was shocked when Rs. 30/- was deducted from my current balance.
These things are going on for last 6 months, and last month when I was in Gujarat State, they activated my caller tone automatically and deducted Rs. 30/-.

Once I contacted your Customer Care, I was told to send a SMS to a Toll Free No. 144 to lodge a complaint, regarding the deactivation of caller tone service. Even you will be annoyed to know, that though I was in Mumbai when I called the Toll Free No. Rs. 2/- was deducted from my balance.
I contacted your Customer Care, but they didn't respond to any of my complaints. I am fedup with your inhuman and unprofessional service. I would request you, for the last time, to stop the mental and financial harrassment.
If this harrassment continues, I will be forced to take legal action against you.

Regards

Ashok Parshuram Shinde
[protected]

dear sir pl. my mob.no [protected] pl. all sarvises diactivate and cancil

thenkyou

your faitfully

RANJEET PRASAD