Claimed

Vodafone India Complaints & Reviews

1.8
Updated: Nov 26, 2025
Complaints 27132
Resolved
9563
Unresolved
17569
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Vodafone India reviews & complaints page 1131

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Narayandutt Kaushik
from Mumbai, Maharashtra
Sep 1, 2012
Report
Copy

Address: South Delhi, Delhi

i am writing to draw the attention of all concerned people about the fraud practices of Vodafone to cheat the customers and making money through illegal ways. i am sharing a few incidents
1. unnecessary charging std call rate on local numbers as well.
2. extra and highly charges on local and std sms
3. amount not being crediting to some wrong unfunctional mobile nos. and not transferring it back

these all incidents has put in a shock, how can we allow these companies to cheat us so easily. is there no way whereby we common people can get justice without any botheration to us and without us wasting long hours to debate with their uncooperative, insensitive, dumb customer care representatives, what an irony- we call them customer support but they are our real patience testers, these people just don’t listen to customer complaints, don’t even give us clarity on issues. let me give an example, yesterday i made a 2 std messages and i have been charged Rs. 5 for normal std 2 line message and when i enquired from customer care and wanted to know why i have been charged so much for a message then at first they said their system is not able to see any transaction. i again called them up after a few hours to check the status of my complaint then i got a stupid reply from the customer care that i had sent an international sms with some no. starting 00.. i told them it is absolutely incorrect and even told them the nos. to which i have sent the sms, but the person on the other side was not at all seems to be of slight interest in helping me and addressing my complaint, after debating for a few minutes i asked them to share the isd no. to which i have sent the message and then they had no answer,, it was all lie which was I have been told.

now today, i decided to put this complaint on this forum, as i believe the authority would take some action and will come forward to help us. for how long all this fraud will happen with people like me???? we need to find a platform where we can put our voice and we are heard....

narayan dutt kaushik
Vodafone user
Mobile no. [protected]

Vodafone — STD charges

STD charges confirmed to me is Rs,1.75 per minute and the charges applied is Rs.3.00 per minute.plz clarify
Sir a vodafone connection user disturb us from 2 Days.
Please chack him & take action fast. sir send us him Adderres


Sanjeev Soni
Delhi
[protected]
IRRESPONSIBLE CUSTOMER-CARE OF VODAFONE- KERALA

I am Surya Lal one of the customer of "Vodafone" having a mobile number" [protected]" suffering from the worse services just because o[censored]seless "Customer Care Services.
My purpose of writing is only to tell other people and to the responsible people of customercare of Vodafone, how much Useless company management you are having in Kerala, no one is sincere here in working.
I called to Customer Care Center Kerala, India on 1st week of July. One gentleman attended me and asked my problems. Then i told some problems and ask some doubts on recharge... but he replied in a different manner and told me to call on 55555.In between the call they hold me online more than 10 minutes.. and after that the call drops.
Once again I again tried to the customercare, but the call was not connected till 24.08.2009.sometimes i get some messages to the options on recharge, but tat recharge offers r not valid.At-last I send a lot of sms as"HELP" to 144... i got a reply as "our customer-care executive will contact you within 48 hour" . but I didn't receive a call or anything. How much time am wasting for this process.Again and again in an irresponsible manner You are behaving. so for this what can i do, Either you could give me a reply nor please get damn this "VODAFONE NETWORK".These all incidents gave me a bad impression about the Vodafone Customer Care Centre.
(1). I want to know the purpose of Vodafone Customer Care Centre’s. Is it to fool the Customers and to collect benefit for the company only?
(2). Why Vodafone Customer Care Department which is having an international Brand image doesn’t train the Customer Care Centre Executives and how to behave with the customers?
(3). The time is precious for all and why they are delaying unnecessarily? They can collect all the queries/complaints and call and inform the messages/solutions on our complaints if not able to process/reply at that moment.

By Unsatisfied Vodafone Customer,
Surya Lal
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    abhishek79
    from Ahmedabad, Gujarat
    Sep 1, 2012
    Resolved
    Report
    Copy
    Resolved

    Address: Mumbai City, Maharashtra

    Hi.

    I suffer with maximum call drop experience during the day with no improvement observed.
    Need to make 10 attempts before connecting to anyone which is becoming unbearable and the worst experience is "When i contact Vodafone to complain about my problem on 1st September mentioning - " I have major call drops" the agent replies - "I don't know what is call drops"
    My call drops during the conversation with no callback from vodafone

    Surbhi Khanna
    Dec 2, 2016
    Complaint marked as Resolved 
    Verified Support
    Sep 03, 2012
    Vodafone India Customer Care's response
    Hello Abhishek,

    Kindly provide your contact number at http://bit.ly/ScHjrV and we will get back to you with assistance.

    Regards,
    Vodafone Customer Care.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      V
      vibhavarikadam
      from Mumbai, Maharashtra
      Sep 1, 2012
      Resolved
      Report
      Copy
      Resolved

      Address: Maharashtra

      • I have vodafone Corporate Connection taken in 2010 the credit limit for which was fixed at Rs. 1900.
      •As per my understanding , a postpaid customer shouldn’t be allowed to overshoot or overspend beyond the agreeable limit, i.e. the credit limit.
      •To my utter surprise, I suddenly find my unbilled amount shoot up from Rs 248 on 14th August to Rs 1800 on 16th August 2012(an almost quadruple increase!!).
      •I have then found this growing continuously to above Rs 2000.
      •My outgoing facility was then barred on 19th August 2012 finally and subsequently I receive a call from the customer payment section that I have to make a payment for a minimum of Rs 2100 before I could use the facilities of vodafone again.
      •On speaking to the Call Center Executive, I was mad to understand that vodafone calculates all the charges as per regular benefits and then applies for any of the special benefits availed by the customer like free calls/internet charges while the final bill is being generated at the end of the customer’s billing cycle.
      •In my case, as I had not availed any such special packs, so I am pretty sure I would end up shelling all these unnecessary extra money just because of the erratic way in which Vodafone calculates the bills.
      •The agony which has been created due to the disruptive/discontinuance of necessary facilities has caused great pains to me.
      •The final bill generated on 27 August 2012 was of Rs 2488

      My postpaid mobile number is [protected]
      Please help me in the proper direction!

      Regards
      Suchit Khedekar
      [protected]
      Dec 3, 2016
      Complaint marked as Resolved 
      Verified Support
      Sep 03, 2012
      Vodafone India Customer Care's response
      Hello Suchit,

      We value your time on our call. We will get back to you with further assistance in 48 hours.

      Regards,
      Vodafone Customer Care, Mumbai.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        pleozz
        from Chennai, Tamil Nadu
        Sep 1, 2012
        Resolved
        Report
        Copy
        Resolved

        Address: Chennai, Tamil Nadu

        this is too much , even after trai has removed the sms limit vodafone has sms boosters that give only upto 100 sms n not even 200 ,, all other service providers atleast give 200 , if nothing will be done against this i am gonna port to airtel
        Dec 14, 2016
        Complaint marked as Resolved 
        Verified Support
        Sep 03, 2012
        Vodafone India Customer Care's response
        Hello Sir/Madam,

        Please help us with your contact number at http://bit.ly/ScH0x4 so that we can get back to you with assistance.

        Regards,
        Vodafone Customer Care.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mehul_8089
          from Anand, Gujarat
          Sep 1, 2012
          Resolved
          Report
          Copy
          Resolved

          Address: Ahmedabad, Gujarat

          i have recharged vodafone mobile no[protected] with 555 on 6th aug 12.recharged by vodafone site.
          details are below:--
          Order ID : o57353509
          Payment Transaction ID: MCIT[protected]
          Date & time of order : 06 Aug, 2012 16:39:52
          Order Amount : Rs. 555.0/- Only
          but after payment deducted recharge on mobile not succeed and stated the message ur refund will be granted in 5 days.
          but still date refund not granted.so i have contacted vodafone they told me refund granted on 7th aug 12.
          they blemming on axis bank but bank officials sent me mail and told its vodafone fault.
          vodafone not granted the money that's why money is not credited by bank.
          +1 photos
          Dec 5, 2016
          Complaint marked as Resolved 
          Verified Support
          Sep 03, 2012
          Vodafone India Customer Care's response
          Hello Mehul,

          Please note that the ARN number for your transaction is 75425312221150272502109. Kindly get in touch with your bank and share the ARN number for further assistance.

          Regards,
          Vodafone Customer Care, Gujarat.
          I make two time online payment for recharge of my wife cell to this company , through netbanking but this company only take money than became silent .
          1st time i make payment throuh Rechargeitnow for Rs 118/ , amount is deducted from my bank but company didnt show the money in cell account .
          2nd time i make payment through Vodafone online recharge for Rs 118/ but result was same , no money is shown in cell iaccount
          I lodge a complaint regarding this matter in compant customer care ,

          I got this answer (postedhere)
          acknowledgements <[protected]@vodafone.com>
          to [protected]@gmail.com
          date 16 December 2010 10:41
          subject Happy To Help: MY ACCOUNT BALANCE
          hide details 16 Dec (4 days ago)


          Dear Customer,

          Thank you for writing to us.

          This is an automated response to your e-mail. We will respond to you within 2 working days.

          If you want us to update your email id in our records, please SMS <EMail> <email id > to 11
          This compalint is lodged on dec 16th 2010 but there is no any responce from company .
          I decided to switch this company and never recomend to my friend and relative to take a connection from this VODAFONE
          aRVIND kUMAR
          due this site efforts only my problem get solved.thanks.
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            deepakds
            from Bengaluru, Karnataka
            Sep 1, 2012
            Resolved
            Report
            Copy
            Resolved

            Address: Bangalore, Karnataka

            It so happened that while i was trying to pay the bill online for my mobile number [protected], it showed an error and i repeated the action thrice leading to excess payment of 3300. When i spoke to the customer service, they said it cant be reimbursed online and that its a long procedure and would take a month before they could post me a check with the same value. The person named Mohammed was insisting on letting the amount get adjusted against future bills. And when i demanded to speak to the floor supervisor, he adamantly hung up on me. I have been a so called valued customer since the past 5 years plus and this is the service they render. I want my money back and discontinue their service......but the question remains...how/?
            Dec 10, 2016
            Complaint marked as Resolved 
            Verified Support
            Sep 03, 2012
            Vodafone India Customer Care's response
            Hello Deepakds,

            Kindly email us your concern at vodafonecare.[protected]@vodafone.com for further assistance.

            Regards,
            Vodafone Customer Care, Karnataka.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Roopan J R
              Aug 31, 2012
              Resolved
              Report
              Copy
              Resolved

              Address: Chennai, Tamil Nadu

              I MNPed my airtel number to Vodafone " [protected] ". But since that day I have been facing many problems, Previously my service was completely barred claiming that I have not submitted any proofs which i have submitted before getting new sim, then again I submitted the proof to my nearest vodafone ministore still my service was barred. Then out of desperation I publicly posted on vodafone Wall on facebook , only then I got a response. NOW AGAIN MY SERVICE IS BARRED FOR WHICH I DONT KNOW ANY REASON . MOREOVER I CANNOT CONNECT TO VODAFONE PREPAID CUSTOMER CARE FROM MY POSTPAID NUMBER.. THIS IS VERY FRUSTRATING. MY VODAFONE POSTPAID NUMBER IS [protected]. KINDLY PLEASE SUPPORT ON RESOLVING THIS ISSUE.
              Dec 24, 2016
              Complaint marked as Resolved 
              Verified Support
              Sep 03, 2012
              Vodafone India Customer Care's response
              Hello Roopan,

              Thank you for writing to us. We are working on your concern. We will get back to you with an update in a short while.

              Regards,
              Vodafone Customer Care, Tamilnadu (except Chennai).

              SIM — SIM REGISTRATION

              DEAR SIR,
              PLEASE REACTIVATE SIM I HAVE ALREADY SUBMITED ALL DOCUMENTS TO DEALER.BUT YET MY SIM IS NOT WORKING SO PLEASE MY IMPORTANT CALLS ARE STOPPED.

              Vodafone Postpaid SIM — SIM REGISTRATION FAILED

              I went to the customer care center and asked the problem sim regestraion failed then the told exceed the credity limit and pay the amont it will activate with in two hours then i paid the amount till now it will not activate they did not tell perfect reason
              what can i do.

              Vodafone SIM — vodafone prepaid sim registration failed

              i had taken a vodaphone prepaid sim nrly 20 days back and had got it activated, but culd not use it , now when i insert the card i get sim registration failed & also tehre is no network for when i insert this sim , i tried with other sims its working
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Aadil Naseem Wani
                from Gurgaon, Haryana
                Aug 31, 2012
                Report
                Copy

                Incoming Vodafone calls to my no. [protected] were bared after i switched from Airtel to Idea after activation
                on 10/082012 Every vodafone caller is told that this no. does not exist. I have not received a single call from
                vodafone numbers till date. I have lodged 5 complaints to Idea customer care but nothing
                was done. They answered that this fault is at vodafone's end try vodafone.
                I tried they said same.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rajivxyz
                  from Hyderabad, Telangana
                  Aug 31, 2012
                  Resolved
                  Report
                  Copy
                  Resolved

                  Hi , Previously I was in Delhi then shifted to Pune and Again I shifted to Hyderabad , Since 5 years I am using Vodafone Connection , Yesterday I called to Vodafone customer care , They told me that Call Conference Service is not available in Vodafone Prepaid. Only available in Postpaid,will inform you when its available
                  So I just wanted to ask one question that why only in AP - Vodafone Prepaid is not providing this service ????
                  Rest of Vodafone circle like Delhi-Vodafone , MH-Vodafone,etc they are providing this service in Prepaid as well as in Postpaid. But in other telecom connection there is call conference service in Prepaid as well as in Postpaid also. I really wanna know that call conference service gonna come in Prepaid Vodafone-AP or NOT ??

                  And please don't reply me that Call Conference Service is available only in Vodafone Postpaid or will inform you when its available .
                  Because I want this service anyhow in my Prepaid connection otherwise because of this reason , I am compelled to switch other Telecom services. Vodafone sucks.





                  Thanks & Regards,
                  Dec 18, 2016
                  Complaint marked as Resolved 
                  Verified Support
                  Sep 03, 2012
                  Vodafone India Customer Care's response
                  Hello H Singh,

                  Thank you for writing to us. We will get back to you over an email in a short while.

                  Regards,
                  Vodafone Customer Care, Andhra Pradesh.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    SANJAY JAIN_39
                    from Delhi, Delhi
                    Aug 31, 2012
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Kota, Rajasthan

                    SIR
                    I AM HAVING A VODAFONE MOBILE CONNECTION NO [protected],I AM USING THIS NUMBER SINCE 5 YEARS
                    NOW A DAYS VODAFONE COMPANY IS NOT PROVIDING CUSTOMER CARE SERVICES ON MOBILES TO ME AND ALL OTHER PREPAID CUSTOMER.
                    WHEN WE DIAL CUSTOMER CARE NO .111 AND CUSTOMER COMPLAINT NO 198
                    ONLY OPTION FOR THEIR PRODUCTS ARE AVAILABE,THERE IS NO ANY OPTION DIRECTLY OR INDIRECTLY TO TALK WITH THEIR REPRESENTATIVE.

                    I WAS UNABLE TO LODGE MY COMPLAINT ON PHONE,SO I MADE A COMPLAINT TO VODAFON E CUSTOMER CARE SHOPPING CENTRE KOTA TO START THIS SERVICE . MR. VISHAL LODGE MY COMPLAINT BY NO.[protected] ON 23.08.2012, BUT THE PROBLEM IS STILL SAME

                    KINDLY TAKE NECESSARRY ACTION TO START TO TALK WITH CUSTOMER CARE ON MOBILE,
                    ANY ONE CAN TALK DIERCTLY TO CUSTOMER CARE AND IT MAY BE CHARGED.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    voda phone service — about customer care service

                    sir / mada
                    i am rajesh ranjan my mobile no. is [protected]. i use vodaphone service from 7 month. i activate the internet pane on my no. by recharge Rs 98/- on 25/02/12 but this service is not running on my no. then i call customber care approx 10 time .but they do not take any responce till now. but they talk rudely & they tell me i cant do any help. and i also cant transfer this call to senior. and now they ristrict my call from care. please take right step according to my complain & inform me.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      R CH
                      from Noida, Uttar Pradesh
                      Aug 31, 2012
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Delhi

                      I am using Vodafone no, I did recharge it with full talk time amount of Rs 555 on sat 25th Aug 2012. I did not received full amount for the same although its mention on site as full talk time Top up but i got only Rs493.93. I called thrice customer care every time they had different excuse for the same and assured me that with in 24 hrs I will get my remaining top up amount.

                      Today Executive told me that this is a segmented offer which is mentioned on site but no such information is mentioned on the site.

                      Services provided by vodafone is getting worse with time. Their customer executive dont have proper information they always miss guide customers.
                      Dec 7, 2016
                      Complaint marked as Resolved 
                      Verified Support
                      Sep 01, 2012
                      Vodafone India Customer Care's response
                      Hello Sir/Madam,

                      Kindly provide your contact number at http://bit.ly/RwkaKq so that we can assist you.

                      Regards,
                      Vodafone Customer Care.

                      Vodafone — Not got full talk time added

                      Hi,
                      Some days ago I recharged my mobile phone [protected] after confirming from the vodafone customer care that I will get full talktime of 333 if I recharge with same . But after recharging I got only 174 rs talktime .When I called to customer care executive they told me that they cant o anything in this and for furher information I should visit my nearby vodafone office .
                      I am a working guy an can not follow them up .
                      Please consider my complaint and do whatever best can be done .

                      Thanks
                      Shabad
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        pemendra
                        from Bengaluru, Karnataka
                        Aug 31, 2012
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Maharashtra

                        i am not intersted in postpad conection i want to diactivation of sim card
                        +1 photos
                        Dec 30, 2016
                        Complaint marked as Resolved 
                        Verified Support
                        Sep 01, 2012
                        Vodafone India Customer Care's response
                        Hello Pemendra,

                        Please help us with your contact number here http://bit.ly/QMy3sB so that we can assist you.

                        Regards,
                        Vodafone Customer Care.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          BIHARTELECOMMUNICATION
                          from Noida, Uttar Pradesh
                          Aug 31, 2012
                          Report
                          Copy

                          Address: South Delhi, Delhi

                          sir [protected] this number is sending me continue vulgar sms and miss call so pls provide me the detail about this number so that i can do something otherwise pls help me by blocking this number pls help me i m in trouble thank you
                          My Email Address
                          [protected]@GMAIL.COM & [protected]@GMAIL.COM
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sakshamahuja
                            from Delhi, Delhi
                            Aug 31, 2012
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: South Delhi, Delhi

                            i had purchased rs 60 paper recharge card but the secret pin got damaged after scratching. please email me the secret pin of this card.
                            my e-mail id is [protected]@ymail.com
                            mobile number- [protected]
                            serial number of recharge card[protected]
                            Dec 16, 2016
                            Complaint marked as Resolved 
                            Verified Support
                            Sep 01, 2012
                            Vodafone India Customer Care's response
                            Hello Sakshamahuja,

                            Please share an alternate contact number with us at http://bit.ly/OPbQqL so that we can address your concern better.

                            Regards,
                            Vodafone Customer Care
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sonukm
                              from Rohtak, Haryana
                              Aug 30, 2012
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: North Delhi, Delhi

                              dear sir i was recharging my phone with my credit card on freerecharge.in but by mistake i entered wrong number.The number i enterted was [protected] but my number is [protected] of amont 400 with my hdfc credit card so please i request u to transfer my money to my number or account please.And i forgot to mention in last complain that all my amount is send to mumbat at accenlyst solution ave

                              regards
                              j.p.singh
                              Dec 18, 2016
                              Complaint marked as Resolved 
                              Verified Support
                              Sep 01, 2012
                              Vodafone India Customer Care's response
                              Hello J.P.Singh,

                              Thank you for your time on our call. We trust we were able to address your concern.

                              Regards,
                              Vodafone Customer Care, Delhi & NCR.
                              Hi;

                              I am Ajay from bangalore, i recharge my mobile for Rs. 150 through internet by my ICICI account on 23rd Sept, 2008.
                              But i didn't get my account balance updated.
                              My mobile no. is [protected].
                              Please enquire why my account is not yet updated.

                              Thanks & Regards

                              Ajay Kumar Maurya
                              Mobl. No. [protected]
                              Hello everyone,

                              I had recharged my no. through vodafone.in.the recharge was of 52 from which i get 45.14 Rs. the website shows it is a recharge coupon but on talking with customer care executive they told me "we havn't change the website .it is a bonus card.sorry sir we can't do anything".
                              for my side it does not matter of loss of 52 Rs.but there is a question what about those thousands of people who are using this online recharge site.how a company like vodafone can do such type of blunder mistake .

                              Vodafone — regarding recharge

                              dear sir i was recharging my phone with my credit card on freerecharge.in but by mistake i entered wrong number.The number i enterted was [protected] but my number is [protected] of amont 400 with my hdfc credit card so please i request u to transfer my money to my number or account please.

                              regards
                              j.p.singh
                              I received a message from vodafone to recharge mobile with RS 333 & RS 222 . It will give full talk-time and and same number(333 or 222) of local messages free. I recharge my mobile with 333 and now it is showing in secondary balance. I called to customer care to know about secondary balance. They said 2 days back they have changed the rule of these recharge, on which std package, Internet package and other normal facilities will not be used as main balance (The way we normally recharge our mobile with full talk-time). It will be used when there is no main balance in your account. I have requested them to transfer my amount to main balance . They said it is not possible. So even after recharging 555(333+222) I have to recharge once again for normal use. they never mention this policies before recharging mobile. So i am feeling like i lost my RS 555 plus giving extra headache.
                              Helpful
                              Found this helpful?
                              4 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                H
                                Hiten Chandola
                                from Delhi, Delhi
                                Aug 30, 2012
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: East Delhi, Delhi

                                To,
                                Marten Pieters
                                Vodafone Essar Limited
                                India

                                Dear Marten,
                                This is to inform you that my cell no [protected] is blocked from last 10 days and i have called to Vodafone customer interaction center many of times but my new Sim card has not been allotted whenever i call to customer care they just simply told me that your new Sim card has been dispatched and you receive the sim card with in 24 working hours. but still i have not received it and it seems like that we people are just like dumb cows who are again and again requesting to the Vodafone employees. Please help us regarding this serious matter.Please note down my alternate number:- [protected] and send the Sim card to this address- Z-54 EVA Engineering Services. okhla Phase-II New Delhi:- 110020


                                Thanks & regards
                                Etendra Chandola
                                [protected]
                                Dec 2, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 01, 2012
                                Vodafone India Customer Care's response
                                Hello Etendra,

                                Thank you for writing to us. We are looking into your concern and will get back to you with an update in a short while.

                                Regards,
                                Vodafone Customer Care, Delhi & NCR.
                                4 Oct 2008
                                I have already given complaint about my NEW sim card recieved - No.[protected]. This sim/Mobile number had been used BY VINAYAKA TRAVELS since I am getting a lot of phone calls enquiring about the reservations, timings etc. which is horrible. I have already requested Vodofone to change/another mobile number instead of this number for using this service with the credit available.
                                So far nothing has been happened. I request once again to check and change this mobile number and request you to issue me new sim/mobile number at the earliest.
                                Hope, the reqest can be attended immediately since I could not able to use this number at all.

                                Viswanathan
                                My alternative mobile number is [protected]
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rajeev0rana
                                  from Mumbai, Maharashtra
                                  Aug 30, 2012
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: North Delhi, Delhi

                                  Dear Sir


                                  I am using my Vodafone no. [protected] since 5 years, and from this year it is converted to company corporate plan (Amsure Insurance Agency Ltd.), I have activated the internet services [protected]@99 for free unlimited download and surfing from 3rd of Aug 2012 for reference corporate mail attached.

                                  They had charged me Rs.2,676.90/- for 2,67,690 KB download even I have [protected]@99 unlimited plan. I can't understand why they had charged this huge amount to me. when I write a mail to Mr. Gautam (Gautam.[protected]@Vodafone.com) that why this charged should I pay, he replied that unlimited free usage for Vodafone [protected]@99 pack is running but usage has been done on VMC, so they had charged that amount to me.
                                  But As per their corporate executive (Vodafone) VMC is using on destop with 2 GB at Rs. 99/- and VL is using Mobile only with free unlimited download at Rs.99/-, as I activated the service [protected]@99 with free unlimited dowload service, still they are charging the amount from me.
                                  Now I am really upset with their services and wrong communication with people.
                                  It is requested you to register my complaint and do the necessary action. and get me the waiver of Rs. 2,676.90/-

                                  for reference, all communication mails are attached with current bill for the period of 28-07-12 to 27-08-12.


                                  Thanks.

                                  Best Regards,

                                  Rajeev Singh
                                  Mob No. [protected]
                                  Corporate Mail ID is rajeev.[protected]@amsure.in
                                  Personal Mail ID is [protected]@gmail.com
                                  Dec 8, 2016
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Sep 03, 2012
                                  Vodafone India Customer Care's response
                                  Hello Rajeev,

                                  Could you please share an alternate number at http://bit.ly/TI9OIU so that we may assist you better.

                                  Regards,
                                  Vodafone Customer Care
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    F
                                    fk7951
                                    from Delhi, Delhi
                                    Aug 30, 2012
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Mumbai City, Maharashtra

                                    vodafone mobile connect service is worst of all. its not connecting properly, if connected, after 1-2 hours disconnects and stays disconnected for 6-7 hours. dont take this service...
                                    Dec 16, 2016
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 01, 2012
                                    Vodafone India Customer Care's response
                                    Hello Sir/Madam,

                                    Please help us with your contact number at http://bit.ly/Ui19Pw and we will get back to you soon.

                                    Regards,
                                    Vodafone Customer Care.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      sach077
                                      from Mumbai, Maharashtra
                                      Aug 30, 2012
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Gurgaon, Haryana

                                      I recently applied to transfer my cell number ’[protected]′ from Idea Cellular to Vodafone. Your CC Executives or so called verification team told me to pay the bill and clear the dues to finally transfer the number.

                                      I had no issues with that but I was waiting for my Idea bill to be generated as the date was approaching and I need to submit the bill at my office. I’m getting at least 5 calls in a day asking me to pay the IDEA BILL and everytime I tell them the same reason….but they just don’t want to understand….please look below for the things they ask/tell me…

                                      - “Sir if you are paying the bill today, at what time will you pay???”
                                      Dude, I’m a working person, I just cannot guarantee you of a specific time……

                                      - “Sir app kyu nahi kra rahe hain, aap vodafone ka bill kaise pay karenge??”
                                      Etiquettes….???? Is this Vodafone…..a global telecom company????

                                      And this one happened just 20 minutes back….
                                      When I told your executive to not to call me again and again…..HE ABUSES AND HANGS UP THE PHONE…!!!

                                      You guys have hired people who do not have basic manners to talk to customers…!!!! Please stop picking up such creatures from the ZOO…

                                      I was shifting to Vodafone because I found it economical……but I’m sorry, I won’t shift at the cost of my self-respect.

                                      I’m not expecting just an auto-reply…….I want explanation of such harassment and of course due apology!!!
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        bhusmi
                                        Aug 30, 2012
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Sikkim

                                        sir ;
                                        few days ago i rechard my account vodafone with three days net balance and i got the confarmaton msg sayng your net balns is activated so i strded usng net after some time the net stoped working so i closed my brower ..the msg came sayng 27 or28 rs has been detuctd frm ur account for net usage i called the costumercare and complaint obt it they said they would refund aft 24 hour it has been mre than 3 days thy havnt refunded me .....
                                        sir today oso same thg happend again my main balns is detuced for usng the net . but i rchd wit three days net balns today sir they r being un fair to constumer they r charging mony for no reasn sir i didnt complain to comstrcare coz thy wud say the same thng as befor hopeng that u wud look into my matter n reslove it


                                        my no... [protected]
                                        Dec 5, 2016
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Aug 31, 2012
                                        Vodafone India Customer Care's response
                                        Hello Sir/Madam,

                                        Please note that one of our executives will get back to you with assistance by 3 September 2012. Your Service Request Number is [protected].

                                        Regards,
                                        Vodafone Customer Care, West Bengal (except Kolkata) & Andaman Nicobar.
                                        hallo. i have a vodafone card ,no is [ [protected] ] . i was rechared with rs. 64 . but the company did not give me any benifit for this recharge.. plz help me..... my personal mobile number is [[protected]] .....
                                        My Name is Jigna Pandya and Number is [protected]. this connection is on mr.yadwinder Singh's name from Giddhadbah.

                                        I am a punjab customer. on 24th of August i was in Ahmedabad ( Gujarat).At that time i recharged my number by Keyosk(by electrical machine) around 9.45 to 10.00 of Rs.100 by cash.A system issue me a passward alsoagainst recharge and provide the information that it's successfully recharged.But still i did'n get the balance. so many time i informed to customer care & vodafone store also.By them i came to know that Electronic machine not supports in roming.......but what's about my 100Rs.

                                        I am so disappointed tht its 1 month left but i dont get my balance.

                                        Please reply me
                                        Your prompt action will be highly appriciate.

                                        Jigna Pandya
                                        This is against Vodafone Prepaid service. i have called Vodafone 111 and requested them to tell me another alternative other than calling 124 to activate my 77 sms offer as 124 call is not being connected. But the cc lady insisted on doing it her self by taking a request. but later on when i checked my balance after 10 mins. Rs.144 was deducted from my Vodafone account.
                                        i immidialty called 111 and requsested them to reconfom what had just happen and y i was deducted rs.144. they initially tried to say that i requested a double times and when i said i never said any thing such. they coonected me to their supiriors and i was told that it is a technical issue and i would be refunded the 77 back by 8pm 7-nov 2010.
                                        but till now i did not get the details nor any refund. now when i call they just jus say no refund will be given or they just say to be on hold and disconect.
                                        this may be true indeed, this is hari from chennai, i also had problem wit vodafone.
                                        I bought vodafone sim few week before. I suffered a lot due to network problem.. finally i found tat the problem was wit the sim card.. regarding this i gave many complaints.. But the vodafone blocked me from making complaints. i called 198 complaint no. after few try it came as " your request cannot be processed " on enquiring, i came to know from a nodal officer tat, beyond certain limit, we can not cal the cutomer care to give complaint..
                                        Isnt this horrible.. they have assined 198 especially for complaints n this network blocks after certain limit..
                                        IT HAVE BEEN A MONTH THAT I PORTED IN TO VODAFONE.SINCE THEN I AM FACING LOTS OF PROBLEM.AT FIRST WHEN I PORTING GOT COMPLETE I RECHARGED WITH 23(AS TOLD BY THE LOCAL VODAFONE STORE) I WAS SUPPOSE TO GET TARIFF OF 35P/MIN TO ANY LOCAL BUT GOT 60P/MIN. THEN I COMPLAINT BUT NOTHING HAPPENED.THEN I RECHARGED WITH 80 RUPEES SMS PACK BUT BALANCE WAS DEDUCTED FOR AN SMS.I MADE A COMPLAINT. A PERSON FROM VODAFONE CALLED ME I TOLD HIM MY PROBLEM ABOUT THE SMS DEDUCTION AND CALL RATE.HE TOLD ME TO SENT A SMS TO 144 WRITING CAN MIN. MY MIN PULSE RATE WILL BE STOPPED AND IT WILL CHANGE TO SEC PULSE.I DID BUT AFTER THAT I FOUND EACH CALL COST ME 1 RUPEE. I AGAIN MADE A COMPLAINT.MY 60 PAISA SERVICE STARTED AGAIN.THEN I REACHED WITH RS.41 FOR SEC PULSE FEW DAYS BACK.NOW TODAY I RECEIVED A SMS STATING THAT I WILL ENJOY TARIFF CALL RATE OF 60 P/MIN TO MOBILE AND 90P/MIN TO LANDLINE.I CALLED UP THE CUSTOMER CARE AND THEY TOLD ME ITS AN OFFER FOR.BUT I REACHED WITH 41 JUST A COUPLE OF DAYS BACK.DURING THE LAST 1 MONTH I FACED A LOT OF PROBLEM WITH VODAFONE.AND STILL PROBLEM R CONTINUING.I DON'T KNOW WHY THIS IS HAPPENING AS I HEARD VODAFONE IS THE BEST OPERATOR IN KOLKATA.IF THIS THING CONTINUES THEN AFTER THREE MONTHS I HAVE TO PORT OUT OF VODAFONE.
                                        Sir/Madam

                                        I have recharged an amount of Rs. 1000/- to a Vodafone mobile no ([protected]) on 06.03.12 and Rs.1000/- on 11.03.12 through internet banking from AXIS BANK ACCOUNT but somehow recharges were unsuccessful. I was corresponding to my bank to get back the amount but bank authority has replied to contact with Vodafone after a long period of time.
                                        Please suggest that can I get back the amount of RS.2000/- and how because I have done so many correspondence to AXIS bank authority already.

                                        Regards,
                                        Biplab Karmakar



                                        From: Girish.[protected]@axisbank.com [mailto:Girish.[protected]@axisbank.com]
                                        Sent: Tuesday, April 24, 2012 9:26 AM
                                        To: [protected]@lntecc.com
                                        Cc: [protected]@axisbank.com; Jamshedpur.[protected]@axisbank.com; Samrat.[protected]@axisbank.com
                                        Subject: RE: RECHARGE FAIL
                                        Importance: High


                                        Dear Sir,

                                        As per the appended mail we would like to inform you that we have already lodged your complain for refund of the amount. However, as per the record of moblie operator it has been a successful transaction. For further process please contact with the mobile operator.

                                        For any clarification please feel free to contact with undersigned.


                                        Thanks & Regards

                                        Girish Nandan Sahay
                                        Deputy Manager
                                        Jamshedpur Main
                                        girish.[protected]@axisbank.com
                                        IFS Code- UTIB0000012


                                        -----B Karmakar <[protected]@lntecc.com> wrote: -----
                                        To: <Girish.[protected]@axisbank.com>
                                        From: B Karmakar <[protected]@lntecc.com>
                                        Date: 04/21/2012 04:12PM
                                        Cc: <Jamshedpur.[protected]@axisbank.com>, <Samrat.[protected]@axisbank.com>, <[protected]@axisbank.com>
                                        Subject: RE: RECHARGE FAIL
                                        Dear Mr. Sahay,

                                        Still waiting for your communication.

                                        I have personally visited to your branch and had a talk with Mr. Samarat Goswami three times in this regard.

                                        Please let me know how many more I have to go to your branch for that money to be credited in my account.

                                        Regards,


                                        Biplab Karmakar
                                        Construction Manager
                                        CAPL Project
                                        Mob. No.-[protected]



                                        From: Girish.[protected]@axisbank.com [mailto:Girish.[protected]@axisbank.com]
                                        Sent: Thursday, April 12, 2012 6:56 PM
                                        To: [protected]@lntecc.com
                                        Cc: Jamshedpur.[protected]@axisbank.com
                                        Subject: RECHARGE FAIL
                                        Importance: High


                                        Dear Sir,

                                        We regret you for inconvenience caused to you.

                                        This is in reference to your mail to our customer care regarding failure of recharge of your mobile.

                                        We need to inform you that, we have initiated the request for the reversal of the amount. We will revert you within 7 working days.

                                        We request you the please visit your nearest Branch of Axis Bank for updation of your contact details so that we will update you the status of your request easily.


                                        For any clarification please feel free to contact with undersigned.

                                        Thanks & Regards

                                        Girish Nandan Sahay
                                        Deputy Manager
                                        [protected]/07/08
                                        Jamshedpur Main
                                        girish.[protected]@axisbank.com
                                        IFS Code- UTIB0000012
                                        =

                                        This Message and its contents is intended solely for the addressee and is proprietary. Information in this mail is for L&T Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of L&T Construction. If you are not the addressee please return the mail to the sender.
                                        L&T Construction.

                                        ----- Message from B Karmakar <[protected]@lntecc.com> on Wed, 11 Apr 2012 10:11:21 +[protected]
                                        To: <customer.[protected]@axisbank.com>, <[protected]@axisbank.com>

                                        cc: <Samrat.[protected]@axisbank.com>

                                        Subject: FW: Unsuccessful Transaction
                                        Sir/Madam,

                                        Neither received any communication from you nor any money being credited in my account.

                                        This is really very poor response from your end.

                                        Regards,


                                        Biplab Karmakar
                                        Construction Manager
                                        CAPL Project
                                        Mob. No.-[protected]



                                        From: B Karmakar [mailto:[protected]@lntecc.com]
                                        Sent: Wednesday, March 28, 2012 12:30 PM
                                        To: 'Customer.[protected]@axisbank.com'
                                        Cc: 'Samrat.[protected]@axisbank.com'
                                        Subject: RE: Unsuccessful Transaction

                                        Dear Sir,

                                        No communication have been received yet from your end. Please let me know when the below mentioned amount will be credited to my account.

                                        Regards,

                                        Biplab Karmakar


                                        From: Samrat.[protected]@axisbank.com [mailto:Samrat.[protected]@axisbank.com]
                                        Sent: Tuesday, March 20, 2012 2:32 PM
                                        To: Customer.[protected]@axisbank.com
                                        Subject: Fw: Unsuccessful Transaction
                                        Importance: High

                                        Dear Sir/Madam

                                        Please look into this.

                                        Thanks & Regards

                                        Samrat Goswami
                                        Assistant Manager
                                        Jamshedpur Main Branch
                                        +[protected]/7/8
                                        samrat.[protected]@axisbank.com

                                        "Do not wait to strike till the iron is hot; but make it hot by striking."



                                        -----Forwarded by Samrat Goswami/AM/012/AXISBank on 03/20/2012 02:31PM -----
                                        To: "samrat.[protected]@axisbank.com" <samrat.[protected]@axisbank.com>
                                        From: BIPLAB KARMAKAR <[protected]@lntecc.com>
                                        Date: 03/20/2012 02:25PM
                                        Subject: Fw: Unsuccessful Transaction
                                        (See attached file: ATT00001.txt)
                                        (See attached file: ATT00002.htm)
                                        (See attached file: TxnMiniStatementCyberReceipt[protected] dated 060312.txt)




                                        =20
                                        Cyber Receipt Date:[protected]:13 AM
                                        =09
                                        =09
                                        _______________________________________________________________________=
                                        ____
                                        =09
                                        Transaction Details=20
                                        _______________________________________________________________________=
                                        ____

                                        Account Number : [protected] =09
                                        Transaction Date :[protected]
                                        Transaction Amount : (INR)1, 000.00=20
                                        Transaction Type : DR=20
                                        Transaction Description : ICONN/42491950/110312/AXIS MOBILE RECHAR=20
                                        =20
                                        =20
                                        =20
                                        =20
                                        =20
                                        =20
                                        _______________________________________________________________________=
                                        ____
                                        =20
                                        =20
                                        =20
                                        =20
                                        =20
                                        =20
                                        Sent from my BlackBerry® smartphone from Tata Indicom
                                        ________________________________________
                                        From: B Karmakar <[protected]@lntecc.com>
                                        Date: Fri, 16 Mar 2012 19:58:05 +0530
                                        To: BIPLAB KARMAKAR<[protected]@lntecc.com>
                                        Subject: FW: Unsuccessful Transaction



                                        From: B Karmakar [mailto:[protected]@lntecc.com]
                                        Sent: Friday, March 16, 2012 7:57 PM
                                        To: '[protected]@axisbank.com'
                                        Cc: 'customer.[protected]@axisbank.com'
                                        Subject: Unsuccessful Transaction

                                        Sir,

                                        I have recharged an amount of Rs. 1000/- to a Vodaphone no ([protected]) on 11.03.12 but again somehow it was also an unsuccessful transection.

                                        The above said amount not yet credited to my account till now.

                                        Return of money for previous unsuccessful transection till pending from your end(mail copy and details attached).

                                        Please confirm the date when those amount will be credited to my account(Rs 1000+1000 = 2000/-)

                                        Awaiting for your suitable reply.

                                        Regards,

                                        Biplab Karmakar


                                        This Message and its contents is intended solely for the addressee and is proprietary. Information in this mail is for L&T Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of L&T Construction. If you are not the addressee please return the mail to the sender.
                                        L&T Construction.

                                        ----- Message from B Karmakar <[protected]@lntecc.com> on Sun, 11 Mar 2012 03:16:31 +[protected]
                                        To: <customer.[protected]@axisbank.com>

                                        cc: <[protected]@axisbank.com>

                                        Subject: RE: Unsuccessful transaction
                                        Sir,

                                        I have recharged an amount of Rs. 1000/- to a Vodaphone no ([protected]) on 06.03.12 but somehow it was an unsuccessful transection.

                                        I could not understand from your reply that how it has happened because I have recharged the amount 1000 rupees after confirming it from your data of valid recharge of operator Vodaphone and also single recharge have been done on that particular mobile no on that particular date.

                                        Moreover the above said amount has not been credited to my account till now though other three unsuccessful transection amount have been credited in my account on 09.03.12.

                                        Awaiting your suitable reply.

                                        Regards,

                                        Biplab Karmakar



                                        From: customer.[protected]@axisbank.com [mailto:customer.[protected]@axisbank.com]
                                        Sent: Friday, March 09, 2012 10:04 AM
                                        To: [protected]@lntecc.com
                                        Subject: Re:Unsuccessful transaction

                                        Dear Mr. Karmakar,

                                        We apologize for the inconvenience caused to you.

                                        Please be informed of the reasons for an unsuccessful mobile recharge:

                                        • Customer is recharging Invalid amount i.e., Recharge amount, which is not available for that operator on that AREA/CIRCLE. The customer needs to check with the operator for getting valid recharge amount.
                                        • Multiple recharge tries in 15 minutes, we have specifically mentioned this on our Internet Banking website that not to initiate any fresh transaction within 15 minutes of previous transaction.
                                        • Trying to recharge invalid number or Post Paid connection.

                                        Furthermore, if your recharge is unsuccessful then the recharge amount will be credited to your account within 4-5 working days.

                                        Solicit your co-operation in this matter.

                                        For any further assistance or clarifications, kindly call us on our toll free Phone Banking helpline numbers[protected],[protected] and[protected] or write to customer.[protected]@axisbank.com .
                                        Customers outside India can call us on our Phone Banking services by dialing[protected]Kindly note this number is not toll free) and we will be glad to assist you.

                                        Assuring you best of our services.

                                        Regards,

                                        Customer Service
                                        Axis Bank Ltd


                                        [protected]----Original Message[protected][protected]
                                        From:BIPLAB KARMAKAR[[protected]@lntecc.com]
                                        Sent:3/7/2012 3:50:25 PM
                                        To:[protected]@axisbank.com
                                        Subject:Unsuccessful transaction
                                        Sir, I would like to inform you that 04 nos unsuccessful transaction of Mobile phone recharge have happened on 6th march 12 of Rs1000 one time in VODAFONE NO and Rs300 of three times in my TATA INDICOM NO.My account no is [protected] and customer ID is[protected].Kindly check the details and revert back.Regards, Biplab KarmakarSent from my BlackBerry® smartphone from Tata Indicom[LandT-ECC Division] This Message and its contents is intended solely for the addressee and is proprietary. Information in this mail is for LandT Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of LandT Construction. If you are not the addressee please return the mail to the sender.LandT Construction.


                                        [ThreadID:3326194]$DISCLAIMER:
                                        Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
                                        If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
                                        There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference

                                        ----- Message from B Karmakar <[protected]@lntecc.com> on Sun, 11 Mar 2012 08:46:31 +[protected]
                                        To: <customer.[protected]@axisbank.com>

                                        cc: <[protected]@axisbank.com>

                                        Subject: RE: Unsuccessful transaction
                                        Sir,

                                        I have recharged an amount of Rs. 1000/- to a Vodaphone no ([protected]) on 06.03.12 but somehow it was an unsuccessful transection.

                                        I could not understand from your reply that how it has happened because I have recharged the amount 1000 rupees after confirming it from your data of valid recharge of operator Vodaphone and also single recharge have been done on that particular mobile no on that particular date.

                                        Moreover the above said amount has not been credited to my account till now though other three unsuccessful transection amount have been credited in my account on 09.03.12.

                                        Awaiting your suitable reply.

                                        Regards,

                                        Biplab Karmakar



                                        From: customer.[protected]@axisbank.com [mailto:customer.[protected]@axisbank.com]
                                        Sent: Friday, March 09, 2012 10:04 AM
                                        To: [protected]@lntecc.com
                                        Subject: Re:Unsuccessful transaction

                                        Dear Mr. Karmakar,

                                        We apologize for the inconvenience caused to you.

                                        Please be informed of the reasons for an unsuccessful mobile recharge:

                                        • Customer is recharging Invalid amount i.e., Recharge amount, which is not available for that operator on that AREA/CIRCLE. The customer needs to check with the operator for getting valid recharge amount.
                                        • Multiple recharge tries in 15 minutes, we have specifically mentioned this on our Internet Banking website that not to initiate any fresh transaction within 15 minutes of previous transaction.
                                        • Trying to recharge invalid number or Post Paid connection.

                                        Furthermore, if your recharge is unsuccessful then the recharge amount will be credited to your account within 4-5 working days.

                                        Solicit your co-operation in this matter.

                                        For any further assistance or clarifications, kindly call us on our toll free Phone Banking helpline numbers[protected],[protected] and[protected] or write to customer.[protected]@axisbank.com .
                                        Customers outside India can call us on our Phone Banking services by dialing[protected]Kindly note this number is not toll free) and we will be glad to assist you.

                                        Assuring you best of our services.

                                        Regards,

                                        Customer Service
                                        Axis Bank Ltd


                                        [protected]----Original Message[protected][protected]
                                        From:BIPLAB KARMAKAR[[protected]@lntecc.com]
                                        Sent:3/7/2012 3:50:25 PM
                                        To:[protected]@axisbank.com
                                        Subject:Unsuccessful transaction
                                        Sir, I would like to inform you that 04 nos unsuccessful transaction of Mobile phone recharge have happened on 6th march 12 of Rs1000 one time in VODAFONE NO and Rs300 of three times in my TATA INDICOM NO.My account no is [protected] and customer ID is[protected].Kindly check the details and revert back.Regards, Biplab KarmakarSent from my BlackBerry® smartphone from Tata Indicom[LandT-ECC Division] This Message and its contents is intended solely for the addressee and is proprietary. Information in this mail is for LandT Business Usage only. Any Use to other than the addressee is misuse and infringement to Proprietorship of LandT Construction. If you are not the addressee please return the mail to the sender.LandT Construction.


                                        [ThreadID:3326194]$DISCLAIMER:
                                        Information contained and transmitted by this E-MAIL including any attachment is proprietary to Axis Bank Ltd and is intended solely for the addressee/s, and may contain information that is privileged, confidential or exempt from disclosure under applicable law. Access to this e-mail and/or to the attachment by anyone else is unauthorized. If this is a forwarded message, the content and the views expressed in this E-MAIL may not reflect those of the Bank. If you are not the intended recipient, an agent of the intended recipient or a person responsible for delivering the information to the named recipient, you are notified that any use, distribution, transmission, printing, copying or dissemination of this information in any way or in any manner is strictly prohibited.
                                        If you are not the intended recipient of this mail kindly delete from your system and inform the sender.
                                        There is no guarantee that the integrity of this communication has been maintained and nor is this communication free of viruses, interceptions or interference


                                        [attachment "TxnMiniStatementCyberReceipt[protected] dated 060312.txt" removed by Girish Nandan Sahay/DM/012/AXISBank]
                                        =
                                        Helpful
                                        Found this helpful?
                                        6 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit