Vodafone India Complaints & Reviews

[protected] I want a details and address of the above vodafone number. please mail me fast.
thank you.

Please show my call history for few minuts. for fast

Sir,
The Mobile No [protected] is disturbing me by sending me continue vulgar calls for last 6 months, So please take appropriate action against this Mobile number. If possible please provide me the calls details . I shall be highly thankful for your kind action in this regards.

With Regards,

Jyoti
Mail ID-sandehs.[protected]@gmail.com
[protected]

EXCELLENT & EXPEDITIOUS ACTION BY TRAIN / ACTION TAKEN BY TRAIN IN JUST 30 MINUTES / PROBLEM SOLVED /
THANKS TO TRAI!

Respected Sir,

I sincerely and gratefully express my thankfulness over the "very expeditious action" on my complaint against Vodafone taken by you Really I rise my eye-brow on seeing your excellent action ie on receipt of my complaint, you have taken action in just 30 minutes which deserves EXTREME LAUDATION! How great you are! Once again thanking to TRAI!!

Thanking you,

Yours faithfully,
VinayagamPillai K,
63, Sri Chakra Avenue Phase-II,
Natarajapuram Road,
Annamalainagar, Chidambaram-608 002.

Sub-Treasury Officer,
Kattumannarkoil-608 301,
Contact No: [protected]

This is regarding the reissue of my number [protected] which is being delayed on the grounds of Special charges to be levied since it is a special number. First they blocked the number and now not reissuing the same. The problem is that i have applied for this number on 31st July 2012 and was given a SIM card (charged Rs.250) saying that it will be activated in 5-6days. It is 13th Sep today and the number is still inactive. The vodafone executive calls up whenever i ping them on facebook and ask for 48-72 hrs time but they never commit whether it will be alotted to me or not. They say that the dealer is not releasing the number because he wants to mend extra money by selling this special number. Vodafone has no control over its dealers and tomorrow if this number is issued to someone else, they will not definitely not going to even listen to my grievance.
I had already mentioned that this number is imporatnt for me as i have been using it for my business puposes and also it is with all my banks.
Kindly help me out consumers........
Beware of Vodafone......it doesnot care for its customers.......!!!
Bogus redressal team, bogus nodal dept, ridiculous speed of processing requests!!!

Zumar Far
Mariyam Suzanne

Hi,

I am working for Wipro Technologies and stay in Hyderabad. I have been issued a number from Vodafone which is of ICICI Bank CUG the details are as follows.

On Sep 12, 2012 2:31 PM, "VODAFONECARE KOL (KOL-NE)" <Vodafonecare.[protected]@vodafone.com> wrote:
For Avik Poddar

Hello Subscriber,

Welcome to Vodafone. It’s amazing what you can do when you have the expertise of one of the largest mobile communications companies on your side. With our innovative products and services, every second can open up a world of possibilities. And you can be sure we will give you enough reasons to do a lot each second, every day. So, hop aboard for a wonderful experience.

Your Vodafone number is [protected]
Your Relationship number is 8.20067932.00.00.100462
Your Talkplan is VG_MU_MV_ICICIPRU_99

The mail was sent to avik.[protected]@gmail.com and was undersigned by C.P. Joshi
Vice President
Customer Service

I want Vodafone to compensate on Intellectual Property rights ground for misusing my identity and issuing some other person a simcard on my name. The person using this connection is a resident of Barasat and works for ICICI Bank.

I am using Corporate Vodafone connection. I live in Ejipura, Bangalore. I often have poor network signal in my area. Calls get disconnected and voice is also not clear. I have contacted Vodafone customer care but no action has been taken so far.

One of our mobile number [protected] was disconnected on 1/9/12. This mobile number is in thee name of "Surya Marketing" situated at Jhotwara Road, Jaipur. The user of theis number bought a Samsung Galaxy S3 in june withe which he was given a free 3G usage pack upto 2 GB on his phone for 3 monthes as communicated, suggested and activated by Mr Neeraj at Crystall mall Store of Vodafone in Jaipur. This scheme was activated by him on theis phone on 7the july when thee user visited store for issuance of a micro sim.

He was communicated very clearly by Mr Neeraj at thee store , theat thee scheme which was activated was valid for 3 monthes upto 2 GB every monthe.

On 1st September about 11 days back thee outgoing was barred on theis phone witheout any advance intimation and only an sms of thee billing amount was received by thee user on thee same day. After enquiry on thee vodafone customer helpline about it and he was only told about thee billing amount of Rs 8531 which was billed on theis number and was noticeably in excess of thee credit limit set by us (Credit limit set by us- Rs 2000) and furtheer no details were given as to why such huge charges were billed. The next day morning user visited thee Vodafone store situated at Crystal mall, Jaipur where he was informed by theeir accounts employee about thee data usage charges of Rs. 7413.50 on thee phone for 3G usage even after thee active free 3G offer mentioned above.

The user has been continuously following up withe thee store managers Mr Rajeev and Mr Neeraj, withe thee relationship Manager Mr Surendra(in sales) and many otheer vodafone officers. We also spoke withe a nodal officer on theis number [protected], picked by a lady who committed theat she would resolve theis problem in 24 hrs time (Service ref no given-[protected]) and we have been fed up calling her again and again but all our phones have eitheer gone unanswered or theis phone is switched off. In last 9 days we have spoken many a times withe Mr Rajeev and Mr neeraj on theis matter but theey have not been able to address it till today everyday we were given a commitment of restoring thee services by evening on theis number. Mind you theese last 9 days consist of thee 8 working days and we have suffered a lot of financial loss because of theis in our business, theis has caused a lot of harassment to us because of lost opportunities/loss of business and reputational loss to us. This number is being used by a member of our senior management Mr Tarun Kalani who handles admin functions and key processes of our existing and new ventures.

We have given several requests to thee company to restore theis number's services and roll back thee unreasonable/wrong amount billed but notheing has been done till today.
We want to file a complaint withe thee Consumer court against Vodafone Digilink ltd for its inactive, misleading services and false commitments.

This consumer complaint should be at Vodafone's cost and we will seek compensation for thee mental/financial/reputational loss caused to us because theeir poor services, misleading and false commitments.

For Surya Marketing

An Amount of Rs. 245/- was deducted from my prepaid account Ph # - [protected] for Internet even after my data plan was active. On Contacting Customer Care they have a scripted response that internet charges are non refundable and one Sr. Executive Mr Prakash Sharma on customer care No - 198 Hung Up on me when I asked him to transfer my call to his Senior (Supervisor or Team Leader). I have spoken to the below mentioned people and had no relief I am afraid Vodafone will not refund this amount back. Please help

Prakash Sharma – Hang Up Complaint # - [protected] on 12 Sep12 at 6.00 PM
Vikas Kr - Req #[protected] for Call Back from Supervisor or Team Lead (Time of call - 12 Sep12 at 3.00 AM)
Avnesh – 12 Sep12 at 6.15 PM

Thanks
Yogesh Malhotra
[protected]
malhotra.[protected]@gmail.com

VODAFONE-IN WORST & FRAUDULENT SERVICE:
I respectfully submit that an add has been delivered to my mobile from Vodafone-IN stating the availability of fancy number under post-paid system and be converted into pre-paid system in 3 months. I purchased the sim card @ Rs.350/- and have been using. They charge monthly rent @ Rs.199/- plus call charges. As I feel it exorbitant, I contacted the customer care at Pondicherry, one Mr Venkatesh (Mobile No.[protected]) for plan migration from post-paid to pre-paid. He asked me for a formal request through his email-ID (venkatesh.[protected]@vodafone.com) and the same was complied with. After submission of my request for plan migration, they start tortured me, my sim out-going calls are frequently barred without any prior-intimation. When I dialed customer care complaint “198” one, Ms Kavitha from Coimbatore told me that as if I submitted a request for cancellation of my mobile No.[protected]. I was shocked on “how fraudulent act they play”.
I submit that it could be construed that the Vodafone-IN service does sell fancy post-paid numbers to customers and impose exorbitant bill tariff. If they want to change the plan, they start harassment and finally cancel their numbers and sell it to others because I receive frequent messages from IDBIBK bank, calls requesting for one Mr Kalidoss, etc. It may be the practice of the Vodafone-IN service provider. I spent nearly Rs.2000/- for the mobile No.[protected]. I paid upto-date-bill.
I, therefore, humbly request your good gracious selves that my mobile No.[protected] may kindly be protected from cancellation as a sabotage of Vodafone-IN and I may kindly be permitted for mobile portability to TATA DOCOMO as I feel that the service of Vodafone-IN is worst and not satisfactory.
I pray for early action before cancellation of mobile No.[protected]. Still the out-going calls barring not released after my frequent request since this morning.
Thanking you,

sir iam using this no. service from last 6 years but due to billing problem and no discount provided by operator
iwant to change the service provider but vodafone has rejected my porting request three times without giving
any reason so mentally iam harashed and iwant to port these nos [protected],[protected],[protected],[protected]
first two nos are my nos. and other are my friends nos. they also have the same experince
so please help us
regards
A.A. KHARDEKAR
[protected]

they blocked my sim card without any reason 2 days back saying it was in non use. they can check their data, my number wasnt in non use. customer care says my number shows working fine in their system , so they cannot do anything about this. officer here is not cooperating and talks very rudely and harshly. what shall i do? shall i go to consumer court?

sir this complaint is regarding changing the plan of my cell phone number . they changed my plan without giving any prior information to me and even they are not ready to listen to me whenever i call to there customer care they always put my call on hold for a long time such as 10 minutes 9 minutes and then disconnect my call ...so what should i do know please help me as soon as possible....

Hi,

I have done MNP to Vodafone through our corporate scheme at Tech Mahindra. but since then, I am hardly able to use GPRS for browing Internet or related services. I have raised the complaint almost 3 weeks back, but haven't got any resolution so far.

Despite having 5GB included into our corporate plan, I could hardly able to consume 100MB due to such "PATHETIC" connectivity. Also, when I use my 3G handset as a Modemn, it never connects....... download speed is just 0.0 kbps....... :)

I hope concerned authority would look into this matter on priority........

-someshwar

Sir

i have my mobile no [protected] from last 5 yrs or so. i want to carry the same for life time so i covert it in PRE PAID.
As per the TRAI regulation same got disconnect because of non usage for 20 days.

But as per their rules i went VODAFONE stores thrice and mailed them about 15 times, to take back that no. Every time they delayed me by tomorrow we will release the same to you . but finally they issued the same no to someone else.

without this no now i am not able to get done my all pending and regular work.

I request to you please provide this no back to me

Regards

Praveen Tomar
[protected]

I recharged my cell with 222INR in the afternoon and had some 230 INR as balance.
At midnight I got a message that my data plan has expired in response to which i switched off all my data services and immediately recharged with a new data plan of INR 99. (I have been using it for months in continuity)

After I received a message from vodafone that my data plan has been activated; then and only THEN did i start using my data services again.
In the morning when i got up and tried making calls; i was not able to as my balance has been nullified.
I called vodafone call center and they are not entertaining any requests made for the same.

I called customer care regarding a issue and i had a word with Rajesh (a punjabi) he kept giving me the same answer but i was not able to understand his language as he was eating up words and i kept telling him the same thing then he used abbusive language and then i lost my temper and i also gave him some. however it was started by him at around 22:20. Then i called back at 22:32 and i spoke to Karuna and i asked her to transfer my call to her senior which she did however i am sure that the person whom i was talking to was also a executive as he was also very rude to me then i called up 198(complaints helpline number) at 22:40 and i had a word with balwant and i also told him the whole story and asked him to transfer my call to his senior which he did not rather he told me that his senior is not available and disconnected the call. Then again at 22:48 and 22:53 i had a word with Harshdeep and Karuna again and they kept telling me that their senior is not available and i should call up after 2 hours.

Kindly reply as i am going to file a complaint against these guys.

Regards,
Nitin Ahluwalia
[protected]

Hi,
I want to raise complaint againt vodafone.
I have been speaking to vodafone to resolve the issue for the past 3 month.
But there has been no resolution.

I have been using vodafone no ie [protected] for over 2 years, its a postpaid number.
Never ever had my monthly bill crossed rs. 1000/- and from past few months not even rs.500/-
I was charged rs:2600 for the month of june, 2012
Of which rs 2000 was for the internet charges which i never used. (They say within 2 day i used internet for rs 2000 internet. I don’t know how they are charging without informing customer about tarrif before use. All of sudden they gave me bill of rs 2600/-

Having complained and personally visiting the vodafone store like a million times. My issue still stands unresolved.. Have literally been tortured to no extent by the incessant calling from vodafone.

And every month they pass on my case to a different individual, and have to explain him the whole story again.
Having even approached the relationship managers and have written him 3-4 times, but there has been no response.

Now they have sent me legal notice which says me to pay rs 2927 on or before 11th of september 2012. I am ready to pay only the call charges which i used and am liable for.

In fact, when i came to know that the bill has cross my crdeit limit in the month of june, i gave a call to vodafone care to deactivate it.. It took them 2 weeks to deactivate it and now the bill came to rs 2927/-.

Have never seen such a terrible customer service from any organization.
It has been pathetic to say the least. I hope the managers following this thread make note.
Now using vodafone no is a nightmare for me.

Best regards,
Mitesh chandra

mene apna mobile [protected] jo docomo ka hai usko vodafone company me port karne ke ieye diya 28 july 2012 par baar baar reminder ke baad bhi kuch nahi hoa mene vodafone nodal officer ko or applete officer ko bhi mail beja par kuch hoa nahi hai

Hi,

With reference to the above subject, I had procured the Vodafone Data broadband bearing # [protected] on 17th March 2012.
But the same has not been activated till now even after many follow vps with customer care.
I have already complained to customer care which is of no use till now,
I had personally met Vodafone store & informed them the issues but also no response.
I have discussed with BHR & Facility Admin in our office that many of your Vodafone guys enter the office & try to sell the products.
When our employees having any issues, there will be no action from your Vodafone guys.
So now cancel my name in the sim # [protected] & moving forward, we will not entertain this
And i send a mail to '[protected]@corpsales.in' but there is no respond also .so kindly do the need full regading this

Tks
Suresh.B