[Resolved] Vodafone — Regarding detection of Balance

balram.kumar86

from Jalandhar, Punjab

Address:

Jalandhar, Punjab

Dear Sir/Madam
I have bearing a vodafone connection mobile number [protected],last last day my balance was detected(reduce) automatically .i call on helpline no 111 no one response me correctly they say that i game downloaded by you but for your information i don't have a Vodafone profile for using internet .than how the game downloaded by me? so please provide my refund amount ASAP.....and revert me.

Was this information helpful?

No (0)

Yes (0)

Dec 28, 2016

Complaint marked as Resolved

Verified Support

Apr 10, 2012

Vodafone India Customer Care's response Hello Balram,

Please be informed that you have been charged for downloading Java games, and hence we are unable to process a reversal for the same. Kindly email us at vodafonecare.[protected]@vodafone.com for further assistance or you can also call us on our toll free number 198, we'll do our best to help.

Regards,
Vodafone Customer Care, Punjab

Related Vodafone India reviews

View all 27109 Vodafone India Reviews

Comments

Complainant6981099

from Bengaluru, Karnataka

Hi

Vodafone Number : +91 [protected]

I have been using the vodafone connection for past 3 years. Last week i had recharge Rs.201 with full talk time. My account was updated with that amount. Today morning i saw my account balance at 10.17am, it had more that Rs 100. I tried to call my friends number at 11.57am, that time its said that no enough balance in my account. Then i dialled *111# and i got a message saying that account balance is 0.00.

Could you please check what happend to my balance?

priya dhaka

from Ernakulam, Kerala

Vodafone — regarding balance

i got a recharge done for 450/- n i was suppose to get 490/-.but i got just 407/-,i complained about it,but they give me a fake complained number..n my problem remained unsolved..i was trying the customer care number but all i got is to hold the line n then they use to disconnect the call

Happy To Help

from Hyderabad, Telangana

Hi Priya,

We see that you have faced an inconvenience with one of our services / products. We would like to get in touch with you on this. Please share your details at http://tinyurl.com/y9o547p and we’d be happy to help.

Regards,
Vodafone Customer Care.

grgashish

from Rudarpur, Uttar Pradesh

Vodafone — regarding detect balance

i hane activated a internet service on my mobile( VODAPHONE) i have send a deactivate messege to company but company did not deactivate my service i try to call custemer cara they do not reply, my custemer care call service has been stopped i can not call to castemer care and balance also detect on my mobile daily i am in prob to this service i am not setisfied with this type of service p;lease take action as soon as possible
thanks

my number [protected](VODAPHONE)

suddi

from Amritsar, Punjab

Vodafone — detected my balance

they hav detected Rs 30 frm my account. I hav complaint many times to refund my balance but they didn,t hear it.i hav vodafone sim and my no. is [protected].

rohitjack

from Palackattumala, Kerala

Vodafone — detect balance

Hi , sir before two day vodafone dedact my balance of 30 Rs for caller tone without my any kind of responce .i called his custmer care exsicatve 5 time but they could not solve my problem .i humble recvest to you please solve my problem. ROHIT BADODIYA [protected]

rohitjack

from Palackattumala, Kerala

Hi, sir before two day vodafone lapec my balance of 30 Rs for caller tone without my any kind of responce .i called ur custmer care exsicatve 5 time but they could not solve my problem .i humble recvest to you please solve my problem. ROHIT BADODIYA [protected]

basuraj

from Bengaluru, Karnataka

Dear Balaram

such things happing every day..

basically they automatically set thier computers to deduct some money from customers.

u do one thing just call them and tel them or get quarrel with them and then they refund ur amount.

warm regards
[protected]@gmail.com