[Resolved]  Vodafone — VODAFONE Useless Customer Care Services

Address:Udaipur, Rajasthan

VODAFONE Useless Customer Care Services

Useless customer care

I am one of the customer of "Vodafone" suffering from the worse services just because o[censored]seless "Customer Care Services.

My purpose of writing is only to tell other people of Vodafone how much Useless company management you are having in UIT Circle, Udaipur, no one is sincere here in working.

I went to Customer Care Centre at UIT Circle, Udaipur, on 1st December 2010 at 1.00pm and registered the complaint. I just want to convert my postpaid number into prepaid. He provided me the SIM Card & told me by today evening your services started.

Again on 2nd Dec. 2010 I called up one executive he told me again dear by today evening your services started. Because it can take 24 to 48 Hrs. I agreed with him but again I visit UIT Circle Vodafone store on 3rd Dec. 2010 (Today) at 2:00 PM...........The customer care executive told me by today evening or today night your services will be started. This is ridiculous........

This is the professional way of a Vodafone Customer Care Centre Executive at UIT Circle Udaipur. I dont want to mention name but its ridiculous .That incident gave me a bad impression about the Vodafone Customer Care Centre.

1) I want to know the purpose of Vodafone Customer Care Centre’s kept across the country. Is it to fool the Customers and to collect revenue for the company only?

2) Why Vodafone Customer Care Department which is having an international Brand image doesn’t train the Customer Care Centre Executives how to behave with the customers?

3) The time is precious for all and why they are delaying unnecessarily? They can collect all the queries/complaints and call and inform the messages/solutions on our complaints if not able to process/reply at that moment.

Thanks

By Unsatisfied Vodafone Customer,
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Aug 13, 2020
Complaint marked as Resolved 
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Vodafone — useless customer care service

I am just fed up.I keep on getting messages that at my request phone tune has been activated an my a/c gets debited by Rs55.No such request ever was made.No reply is accepted through SMS on flimsy grounds.This is cheating and day light robbery.Let us join hands and expose this cheat company and throw them out.My no.is [protected].Not to talk o[censored]nsolicited calls and messages!
I would have rated zero or in minus if ‘fair and honest dealing’ was one of the attributes. I know of at least ten persons who are running from pillar to post to get back their refunds from the company either on account of cancellation or on account of ‘refund of excess money’. The cheques issued by the firm bounces as a matter of routine as per their banker themselves i.e. ICICI koramangala.In my case also the cheque has been rejected on multiple counts. They have executives well trained and groomed to tell blunt lies. never ever think of buying from this builder.
I would have rated ittina constructions bangalore zero or in minus if ‘fair and honest dealing’ was one of the attributes. I know of at least ten persons who are running from pillar to post to get back their refunds from the company either on account of cancellation or on account of ‘refund of excess money’. The cheques issued by the firm bounces as a matter of routine as per their banker themselves i.e. ICICI koramangala.In my case also the cheque has been rejected on multiple counts. They have executives well trained and groomed to tell blunt lies. never ever think of buying from this builder.

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