[Resolved] Vodafone — Vodafone activated game club and deducted rs 35 | |||
Vodafone activated some service called game club and deducted rs 35 (for 7 days) from my phone balance. Upon calling customercare the person told me that I must have clicked on link to activate it and they cant do anything for it. I requested them to deactivate it but vodafone is cheating consumers by activating these type of services without customer knowledge and making millions. Samrat Malik samratmalik[at]gmail.com Was this information helpful? | |||
Dec 5, 2016 Complaint marked as Resolved Verified Support May 26, 2012 Vodafone India Customer Care's response Hello Samrat, Kindly share your number with us at http://bit.ly/JsNX8j so that we can look into you concern at the earliest. Regards, Vodafone Customer Care. Verified Support May 28, 2012 Vodafone India Customer Care's response Hello Samrat, Please note that charges are valid and we're unable to process your request of reversal. Regards, Vodafone Customer Care | |||
 3 Comments | |||
Comments
Today I got a call from vodafone customer care, they told me that they will resolve the issue in 24-48 hours. Will update if balance will get reversed.
Reply
The charges are valid but your process of charging is not. You could have charged me for above charges IF I had opted for the same..
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