[Resolved] Volkswagen India — poor service in customers satisfication | |||
we booked VW VENTO HIGHLINE in vellore susee motors For booking the vehicle we have been treated as BEGGARS no trained sales person,poor quality of customer service, paid full money for the vehicle,,, as i booked VVIP Number but they delayed in giving the Invoice copy,,they were, skipping the registration date as i said day to next week,,, taking their own decision without confirming with the customer,,, because of their laziness and lethargic i was force to do registration in another station, Totally 50K loss in VVIP number as delayed for invoice copy,, Charging extra for all accessories as in HighLine VENTO model vehicle,, What ever we asks they will says as extra,,,, extra,,, extra.... no satisfaction in buying this vehicle,,,, even a Rs 1/- is Valuable,,, we are spending nearly 11.2laks plus 30k for extra accessories, plus 70k for number,,,,, NOT at all happy vw vento value for money 100% vw customer service 0% value Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
34 days delay ... OMG ... Even then wolkswagen is sitting quietly ... Shameless creatures ...
Unexpected service ... I swear i would never reccoment wolkwagen to any of my friend ... Because they will also suffer fr 34 days in service ...
Unexpected service ... I swear i would never reccoment wolkwagen to any of my friend ... Because they will also suffer fr 34 days in service ...
Great disappointment
Facing problem since date of purchase first it was about control unit then it's heavy vibration on steering wheel and now it's ABS and ingnition problem in last one yearCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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I have given my car polo comfortline 1.2 petrol to wolkswagen varanasi for changing ignition lock kit on 24th july . I was promised to deliver my car between 12-15 august now today its 27th of August and the dealership employee are not taking any interest . Even their to their customer is like hell . They dont even recieve customer call . 1 month has passed and even nw also not giving the accurate date for the delivery . I means it is a worst service that a dealer giving to a customer . I have mailed to wolkswagen official complaint site but no relpy is given from other side .
After sales service of wolkswagen is extremely poor . I would rate 1/10 ... This the correct position of wolkswagen and this is what it deserves .