Comments
This is to inform you that i have purchased a whirlpool refrigator at kolkatta form Garia on 16/07/06 after the purchase 3 days onwards only there has been chilling problem on 28/04/09 i have logged a complaint but the person name Mr.Pradim kuar bhalla who came for check up without making it ok he close the case again i have logged a complaint but same person came and he comitted that the work will be done within 3 days after 3 days when again i called up near 10 times same comitment has been forwarded from customer care soon our engineer will check its going to be 3 weeks that work has not been completed.
Pls look into the matter.
Pls look into the matter.
Whirlpool - Refrigerator — Horrible service
Complaint no: KL[protected]The complaint has been made on last Sunday,30th Aug, regarding my refrigerator. Monday,31st Aug, whirlpool technician came and share that GAS to be refilled and we should not switch on. They will take the refrigerator to their service centre for refilling of gas.
4 days past, despite several reminders to call center nobody has turned up for the same and refrigerator is switch off since Monday,31st Aug.
Is it a responsible customer service department in current market scenario?
Nobody in whirlpool service department bothers to understand that how the family is facing problem without the refrigerator and also without knowing the time will take to get the same repaired.
Forget that the basic product quality - GAS leaked/finished within 4 years of purchase (just after the gurrantee period). We have no such complaints for LG and other company's refrigerator which we have used before.
Want to understand why such service failure happens? is it a normal service culture of Whirlpool?
When can we get the refrigerator repaired?
Sandeep Banerjee
[protected]
Hi,
My Service Number is BG[protected], and satisfaction code is 868. I have given the down payment of Rs 5000 to buy a refrigerator :REF FFS: NEO IC275 on 05.03.2013.
I was promised that the product will be delivered on 06.03.2013 but it was not delivered today. As I had to skip my office to receive your delivery today but I cannot continue to skip my office one another day.
They are making different excuses on my every call to them. Can you please let me know the escalation point for this issue?
Thanks & Regards,
Kumari Tulika
My Service Number is BG[protected], and satisfaction code is 868. I have given the down payment of Rs 5000 to buy a refrigerator :REF FFS: NEO IC275 on 05.03.2013.
I was promised that the product will be delivered on 06.03.2013 but it was not delivered today. As I had to skip my office to receive your delivery today but I cannot continue to skip my office one another day.
They are making different excuses on my every call to them. Can you please let me know the escalation point for this issue?
Thanks & Regards,
Kumari Tulika
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Refrigerator Whirlpool — Bad Service
Purchased Elite model 6 th sense 280lt. capacity from Metro Bangalore on 1/05/09 & got registered for installation & demonstration still no body has turned to install . i called up Deepa(at service centre) sveral times but no response has come yet.