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[Resolved]  www.Freecharge.in — this company charges extra money to send discount coupons but does not sends the discount coupons although the is deducted from the account

this company www.freecharge.in is a big fraud. as this company charges 10 Rs. extra when you recharge your mobile number from this website . And claim that they will send you discount coupons of various companies at your address. once you recharge and they get the money they does not send any coupons ..

i have recharged my mobile no. [protected] from this site on 20/9/10 and i waited for my 2 Mcd discount coupons for 4-5 day and when it doesn't arrived i have send various email to the www.freecharge.in at there email address [protected]@freecharge.in every time they send me a mail that i will get those coupons in some days but till today on 10/10/10 i have not recived those discount coupons for which i have paid 10 Rs. extra . Although 10 Rs. is not a big amount but doing fraud and making fake promises with the consumer is socially a crime. And this thing is really a complain able issue.........

All consumers should say no to www.freecharge.in as the company is a big fraud

details of my recharge..
Ritesh Rastogi
[protected]
Invoice No: 33290
Date:[protected]:27:15
Mobile Recharged: [protected]
Amount: 53 for recharge +10 Rs. for sending discount coupon =63 Rs. have been charged
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  44 CommentsShareTweet

Comments

Some how your courier may have gotten delayed. Otherwise they send coupons to everyone. Check there facebook photo gallery.

facebook.com/freecharge

also, no use writing here. This is not a consumer court or a govt. organization.
i recharged with rs 50 and got the coupon in just 3 days... check the link here: http://sphotos.ak.fbcdn.net/hphotos-ak-snc4/hs738.snc4/65832_[protected]_[protec...

i think you should contact them . may be some delay or lost in transit! i think their email id is on their site..mail them..
I have not faced the delay in coupon because they didn't recharge my mobile even. They deducted Rs 222 from my account and didn't recharge my mobile. When i complained they assured to return money within 2-3 days and now 15 days have passed and they have not taken any interest in returning money. I very strongly feels that there is a big fraud involved with this website which will open sooner or later.
Also, consider the information they ask at the time of registeration. That suggests that they may use your confidential information in future. Please beware..
Any comments can write me on [protected]@indiatimes.com
This site might be fraud... he did not leave any customer care number where we talk Directly...
i Try to recharge here but all time my transaction was failed...
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I had the same problem, then I contacted them and they found a bug. the problem was that the site changed the CITY to MUMBAI in the address even if I gave some other address.
Now according them, the problem is being solved. And I am going to get all the 11 couriers (almost 30 vouchers) very soon.

I would request to all those who have got such problem to talk to them or send them mail with the order id
I also faced the same problem. Is there anyway to take some legal action against them. I lost my 1000 rs in this scam.
THIS IS TOTALLY WRONG, I RECHARGE WITH FREECHARGE.IN MANY TIMES, EVERY TIME I RECHARGE I GET THE COUPONS DELIVERY TO MY PLACE WITH A WEEK, BUT FREECHARGE.IN IS VERY GOOD WEBSITE, ITS NOT A FRAUD, THE PEOPLE WHO DIDNT GET MUGHT HAVE PROVIDED WRONG ADDRESS...
its good website.. my friends.. so pls use of it... i need one information .. what is coupon ? what is the use of that coupon? pls tell me..
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Hey there would have been some other kind of delay in coupons delivery. I recharged my airtel mobile with Rs. 333 and i got the coupons within a week. Its a good website to re-charge your mobile.
Just want to know why they have stopped giving service to Airtel card Holders. It is coming as "coming soon" from last 10-15 days.
I have not found my coupon yet. my Order Number: 533226 Order Received: Jan 11, 2011
ple give my reply
S.. When i recharged they sent me a mail with order number. But i dint recieve any coupon so far. Thinking logically wat profit do they get wen they give us coupon for the same amount we have recharged. When the recharge amount is less extra 10rs is charged but when you top up with higher amount there is no extra amt to be paid.
I am Premananda Behera, I any time recharge on freecharge website is successfully. but this time not success on my stel mobile no-[protected], amount Rs-77 Order No-650423, IP Address- 27, 112, 123, 254 on Date - 27/01/2011, and amount deduction my SBI account number. please refund my money immediate.
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Freecharge.in is very good site and a very good service providers...I am saying it because i have charge my mobile every time from this site...and when I ordered for coupons... i always received...even once I recharge for a friend.. and he got his coupons on his address and never face any kind of problem with the service of this site...i also want to share that i have recharge for Rs.100 and after one day... I got my Rs. 100 Back..in my account...it mean i got Rs. 100 free recharge .. well i am full satisfied with the site and their service...if some body face any problem their may be very reasons...but i can say that this site is providing very good service to the customers...best of luck...freecharge.in
EveN I have been receiving the coupons on time. I have recharged my and and my friends' phones thru this website at least 50 times.. And I am very happy. I think your address might be of a kind which was not found by the courier person. Or may be it got lost or stolen. Else it would definitely reach you.
I got coupons everytime I recharge.
Got 3 cafe day coupons already!
freecharge.in is a big froud. Its driven only for media advertising. I never received any coupon after charged Rs. 10 extra. All my other three friends hasn't received yet. There is no contact infromation on their website.

Be ware!! There are many website agents here to manipulate the matter. Never belive on this website.
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Totally a fraudulent website. Also they never reply to the mails/queries/complaints.
invoice no- 1190117
invoice no- 1188969
invoice no- 1188810

my no [protected] -idea ok
my nomber is recharge no bank payment -120 ok
my nomber is balence no

from
sanjay mokariya
[protected]
I have recharged my and my friend's mobile so many times.. and every time coupon has been delivered to me.. it's a very good service.. there could be some problems with your courier otherwise it gets delivered every time.
i tried recharging my mb no - [protected].. Money was deducted from my account but recharge was not done...it happened twice. i also recieved the mail 4 d same...but my moblie was not recharged...




from
ashish
[protected]
[protected]@yahoo.in
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    Freecharge Payment Technologies / FreeCharge.in Phone
    +91 12 4433 0000
    Freecharge Payment Technologies / FreeCharge.in Address
    Vaibhav Chambers, Unit No. 2A, 2nd Floor, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra, India - 400051
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