[Resolved]  You Broadband (Hyderabad) — DIRTY AND PATHETIC SPEED BY YOU BROADBAND

Address:Rangareddy, Andhra Pradesh

hi my self g.c mouli and my account number is (617385). iam subscriber of you broadband. Ive recently renewed you broadband internet plan frm "256" kbps to "512" kbpS .. ! Ive paid rs 1399 for 3 months ...!!! god these YOU BROAD BAND people cheating customers like any thing!! iam fed up giving complaints SINCE FROM A WEEK !!! ive called to there customer care but no use !!!... none of there tech support people trying to solve the issue.!! some of there company executive comes check and they say " sir Ur problem is solved" .!! ! but still the problem continues!! at one time a executive came and he called to the main tech support unit and checked speed at that time the speed reached to 47 kb/sec, then he immediately take the print of the particular downloading file image and sent to there head office ..!! even the speed is not like my before plan its really pathetic !! i really wonder y these 'YOU" PEOPLE CANT SOLVE SUCH A SMALL ISSUE?? IF THEY CANT GIVE THE PERFECT SERVICE TO CUSTOMERS THAN WHY KEEPING SUCH A BIG COMPANY AND PROMISING HIGH SPEED SERVICES??THEY DON'T EVEN HAVE EFFICIENT TECH SUPPORT PEOPLE !! FROM NOW I REALLY WONT RECOMMEND "YOU BROAD BAND" TO ANY ONE ..!!
IAM A KEEPING THE PIC BELOW!! WHICH THE EXECUTIVE TOOK ONCE FROM MY PC .
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Aug 13, 2020
Complaint marked as Resolved 
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Pl see my complaint to YOU BROAND BAND

I am agree with you. They have very bad service. Do'nt care about customer. I am sharing content of my complaint to you.

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These Are the Complaint No. Apart from complaints, I am calling your customer care, daily thrice in a day. Only one answer they replying is complaint will be resolved withing 24 hrs. I have spent more than 100 ruppes in calling to your customer care. Also i am working in a reputed company, i am reporting duty over there from morning to evening, and in between you have a working hours, you are not working honestly, not taking care of customers.
I understand, if you have really a technical problem, but during these seven days, not a single reply from your side related to technical fault. Only reply that it will resolved in 24 hrs. I have paid for one yr. Plan was like a 12 + 3 ( Months Free) . So i paid in advance. Now seven days waste. Since seven Days only modem error 651, comes, that your Vadodara customer care can not resolved. Hope corrective action will be taken as possible as soon.
I totally agree with you,

YOU Broadband are cheaters, Customer Service is pathetic.
I wasted money took 3 months connection by paying 1500 it worked only for 1 day, and itz down from 15 days. on calling CC they say they will fix it..


PLEASE.. don't go for it stay away from it.. WASTE OF TIME, MONEY

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Worst Customer service .

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    Plot No 54, Marol Co-Op Industrial Area, Makwana, Mumbai, Maharashtra, India - 400059
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