YOU Broadband India Complaints & Reviews

I have broadband connection with Youbroadband. On 5.2.2014 my connection was not working. So I complaint to company. But till on 21.02.2014 ( 9.15 am ) the position is as usual . In between I called a lots of time to company and sent emails also. Then also they are very careless . I had paid six months amount in advance and due to bogus service and not availability of broadband service I had asked them to give me refund. But they are...

As i have recharged my broadband connection but from 6th Feb 2014 i am getting problem in connecting internet. For that i have register complain with You broadband but they always tell me your compalin will be resolve in next day. but still i am getting problem. I also have contacted local ofice people but they tells that your problem is resolved you check by reconnecting power cable. but still i am having same problem. Now i am tired of...

I have taken new connection (youtridant 3months unlimited plan and Account Name : may_tal) of You Broadband on 1st Jan 2014 in Kharadi, Pune (Maharashtra) and paid Rs. 5669 cash . After 24th Jan 2014 they are unable to provide their services and when i filled complained they said it will be resolved in next two days but still it's not resolved . I asked them to refund my money then they said we have registered your complaint (Complain...

I have disconnected the so called worthless net services 'YOU BROADBAND' some 8 years back. All of a sudden after being in deep slumber the 'YOU BROADBAND' has woken up and harassing me by sending the SMS to my mobile "your account is inactive since long so request to kindly renew or submit the modem to avoid charges Rs. 99 as month as rental T&C apply". For your kind information M/s YOU BORADBAND you...

For last 10 days, i am having problem with my you broadband internet connection. i:e i can't connect to internet. i h talked to customer executives several times and they told me that our technicians will solve your problem in 24hrs . till now there no solution for my problem. and it's now 240 hours.Even I contacted the Nodal Officer Srinivas but he is of no help.The whole System is Worthless. so plzz i request you to do something...

I have taken broad band connection in Nov 2013 vide CRF No. 516830, the service offered is very bad, I have not connected to the since 7 days and i have made several complaints on Sr no [protected] and each i get a response that my complaint is registered under request id no[protected] and that their executive will reach me shortly. However nobody has attended to my compliant since 7 days. I even tried calling their TL on Mob. [protected]...

I have requested for connection shift, , , the request was lodged thru customer care and technical team called to collect shifting fees. Time given by staff 12 noon (on 27 dec), , no body came, , i called again, , they said 3:30 pm for sure, , , no body came, , such a pathetic staff no respect for time of th customer, ,...

See the very sincere looking "Hi your complaint is already registered with us under RequestID No.[protected]. Our Executive will reach you shortly. YOU Broadband." I have attached a specimen of their efficiency. HOW UNCARING...WEEKS ON AND EVERY COUPLE OF DAYS SAME CONNECTION PROBLEMS REAPPEAR CALLING AND TEXTING THEM ENDLESSLY TO GET ATTN THEN TOO SO THICKHEAD, BLASTING THEM ON PHONE HAS NO EFFECT THEY ARE PERPETUALLY READY...

i am having problem with my you broadband internet connection. i:e i can't connect to internet. i have talk to customer executives they told me that our technicians will solve your problem in 24hrs . till now there no solution for my problem. and it's now 72 hours. so plzz i request you to do something against this you broadband....

i have taken internet connection from youbroadband and paying for 512kbps speed with unlimited usage from last 2 months. i am always getting speed below 100 kbps and done complain for this issue more than 20 times in last 2 months but they have not started giving me 512 kbps speed. every time i complain next day they are sending me message that complain is resolved without taking any action. if they are not capable to give me 512kbps speed...

Where do I start about this cheating company... For starters, they claim they provide speeds such as 10/12 etc... Never believe those guys... Never ever... Its a marketing cheating... Even the BSNL - government of India company truly tells you and puts up a statement as "up-to 4 Mbps' etc... up-to has a whole different meaning.. this is where exactly they cheat customers... It always gives speeds such 1-2 mbps only... Rest all is...

I live in chennai and i have been using YouBroadband for over 6 months now., its really good when its working and poor/worse when its not. I have a downtime for 2 hours almost everyday. ... This has been happening from the very first day i got the connection. Remained disconnected for nearly 15 days last month . 11 gb balance is unused … registered complaints online and through calls …. Complaint is unsolved . wont pay until previous...

Hi, I would like to register a complaint against You Broadband Hyderabad. There representative came to my house of 4th of OCT'13 and took a cheque of Rs 2749/-promising that installation ill be done in 2 days. Today is 13th Nov '13 and till none proper installation is not yet done. I have called representative, his manager, the technical guy, Customer care & Youbroadband complaints team. You broad band complaints...

My Acc No.971208 Reg ID .[protected] I availed for 3 month unlimited plan @10 Mbps, which including modem charges paid 3172 through online.the customer care executive was so eager to get me registered and make payment online, which I have done 10days before to date.That was the last time someone called from their 7th day of payment, irrespective of I'm calling and posting a complaint to their executives. Whey I started to grill...

Hi, This is regarding a complaint #[protected] raised with You broadband on 12th Oct 2013. I tried to follow up with them on this but did not get proper answers, I called them up more than 3-4 times per day since last 3 days for an update but every time their associate used to put the call on hold for min 10 mins and then say we will arrange a call back and update you but i dint received any. Also i heard one of their associate name...

Inspite of Cancelling my Account ( Account No-647467) on July 29, they havent paid my refund deposit. Repeated emails to their team and Mangers has not availed any fruitful response. Below is email transcription from me. From: sridhar.[protected]@live.com To: yedala.[protected]@youbroadband.co.in CC: bhargavi.[protected]@youbroadband.co.in; heena.[protected]@youbroadband.co.in; customercare.[protected]@youbroadband.co.in; dinesh.[protected]@youbroadband.co.in;...

I AM YOU BROADBAND COSTUMER msb_2012 I AM HAVING FREQUENT DISCONNECTION PROBLEM EVERY TWO DAYS AND SOME TIMES TWICE A DAY. EVEN AFTER COMPLAINING TO EVERY HIGH AUTHORITY IN CITY VADODARA STILL MY COMPLAINT HAS NOT TAKEN SERIOUSLY AND I HAVE TO FACE SHUT DOWN OF INTERNET CONNECTION REGULAR BASES EVEN AFTER PAYING FULL MONEY. THEY DON'T EVEN MAKE A VISIT TO CHECK PROBLEM MANY TIMES WHEN I COMPLAIN AND MY INTERNET IS OFF FOR 6-7 DAYS...

Hi, For the last 4months I am using youbroadband internet service. Just 1week back, there was no internet access, called call center, sent emails to the customer care continuously. No resolution of problem. Suggesting that please think before going to youbroadband services, such an irresponsible ISP in the market. Satish....

I cancelled my You Broadband in May. Within 2 days of my disconnection notice they came and picked up the modem from my new address. Their policy is 45 days to return the deposit of the model (refundable). 2 months after my notice, I called them asking where is my Rs. 750 of deposit. They kept twirling me around and feeding me stories and avoiding the issue. Finally they told me to wait another 45 days (they gave a date of august 16) and...

Really ..You Telecom is one of the worst Internet Service Provider in India. I am from Vadodara, Gujarat. My Internet is not working since last 2 days. I am trying to call YouTelecom customer care, but no one receive my call. [protected] and[protected], trying to call both number, but no response. POOR Service by You Telecom. Now I think, its really wastage of money to choose You Telecom....