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YOU Broadband India Complaints & Reviews

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Last updated Oct 9, 2023
Complaints 1358
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Mumbai
Mumbai City District
Maharashtra
India
400059

YOU Broadband India reviews & complaints page 63

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K
Kumar Chhatwani
from Haridwar, Uttarakhand
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cheated by you broadband and its executive

Address:Surat, Gujarat

Dear Sir/ Maam,
i bought a new you broadband connection from you broadband & cable india ltd. on 23/03/2013.
an executive from you visited my shop for new connection, he promised me to give me an attractive scheme for you broadband, he told me that he will give me 15months internet connection for 3150rs + 800 modem deposit charge. i agreed for it. he told me that initially he will alot me 12months of internet connection...
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K
kunalyadav24
from Hyderabad, Telangana
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Days not credited back, worst service

Address:Hyderabad, Andhra Pradesh

Hi,

I took a Internet plan from You Broadband. Initially the person came and took money the next day i applied for connection. After that they took a month for installation even that was after so many calls. When i get the installation done, i saw my 7 days were already deducted as they started calculating the days from the date my account got created but my installation got completed after one week from that date.
br...
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S
Social Welfare
from Garhshankar, Punjab
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Modem cheque refund delay

Address:Karnataka

After request raised for refundable modem deposit rent which sent generally after 45 days from the date the request raised, there is no response from back-end team after several requests to call center in You broadband head office in Bangalore,Please somebody help in registering case....
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R
roshnisavani
from Surat, Gujarat
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They Are not supporting

Address:Surat, Gujarat

Hello,
My name is Palak Narola, i have internet connection of youbroadband company.When i need an internet i did inquiry many of companies.when i met the agent of the you broadband at that time they are saying that we are providing speed as we are saying i have 1mbps internet connection plan .there is an issue in speed i have complained since from before 2 months and i have also called more than 5 times to their customer...
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H
hariomh5
from Visakhapatnam, Andhra Pradesh
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false charges

Address:Vadodara, Gujarat

hi, i am Harpreet Singh am registering this complain on behalf of my brother Rajeev Singh whala.



my id is : rrw330. State: Gujarat. City: vadodara
i am facing problem with the internet connection since past few weeks the connectivity get lost in every 5/10 mins. I have tried calling customer care but nobody received my call and the moment it hits the answering machine i am being charged 5 to 10 rupees...
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Address:Bangalore, Karnataka

I bought my connection with you broadband on 19/4/2013 by paying for 3 months + modem deposit (2819/-).

Bill number : 488124
Its 29/4/2013 today and they haven't bothered to give me a connection.

I have called more than 20 times now. They say back end team will call,and nothing happens.


Complaint number :[protected]
Please provide as much information as possible......
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S
skt24
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Refund of security deposit

Address:Ahmedabad, Gujarat

I was a customer of YOU BROADBAND AND CABLE INDIA LIMITED, i shifted my house in Jan 2013 and it was told to me that they are not providing services to that particular area, so i have to opt for disconnection of my connection, i requested for the same on 10th Jan but my requested was processed on 20th Jan.
it was told to me that my security deposit will be returned to me 20 working days. Till now there is no response from them, although...
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S
smile8888
from Pune, Maharashtra
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DIDN'T GET INTERNET CONNECTION

Address:Rangareddy, Andhra Pradesh

Hai Sir/Madam


My name is Ch.venkata sekhar took You Braodband Connection on feb 14th and i make payment of 3000 for connection and they promise in 3 days i will get connection, but today i.e is 26 march i didt get any connection or any call from You Broadband ragarding my Connection.

You Braodband details are

Account no: 461769

Name : Ch.Venkata sekhar

Contact...
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J
JeckyKansara
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Issue

Address:Gujarat

Hii sir,
I have taken a new connection of you broadband and since 7 days it is not working.I have called in technical department but the issue is same.The authority of baroda is not responding well.YOU Broadband service of baroda is not solving any issues of it.and delaying it.Because of it I have missed Video Confernce Interview So please check the issue and start service and take strict action against them.
The complaint...
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S
swapnilagrawal
from Jahazpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working since 4 days

Address:Vadodara, Gujarat

Hii sir,
I have taken a new connection of you broadband and since 4 days it is not working.I have called in technical department but the issue is same.The authority of baroda is not responding well.YOU Broadband service of baroda is not solving any issues of it.and delaying it.Because of it i have missed Microsoft Imagine cup which is having prize money of 3000$.so please check the issue and start service and take strict action against...
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V
vamsia9
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They are providing worst customer service

Address:Hyderabad, Andhra Pradesh

Hi ! I have been you broadband customer from one and half years . Initially the service used to be good and Now-a-days it became torture for me. I am registering a complaint daily about my problem ,next day the representative calls and says that "your problem is rectified "And the major issue is they don`t have power backup in our area . Already summer has started and power cuts are common in summer .their server is in other area...
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B
baludeep
from Mumbai, Maharashtra
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speed issue as per promised

Address:Pune, Maharashtra

Dear Sir/Madam,
This company not provided spped as per there plan. From month of nov.2012 they renew my plan to receive 12 MBPS speed, But I not get this spped till date. After several phone call, communication they are not responding my complaint. My account numbar is 165281 with this company.
So please tell me what can I do?


Thanks

Deepak Patil...
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S
sridevi104
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO INTERNET CONNECTION

Address:Thane, Maharashtra

I have faced a big problem with getting a new connection in Ghansoli Area,Navi Mumbai. I have opted for a 3 months plan. and the sales representative(Dinesh) was initially pleading to get the connection and payment done. then I paid the total amount. He has assured us that there is a Modem with him if I pay him Rs. 800 extra we would get the connection within few hours in betn 2 days. But after the payment no wireing and no modem & no...
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J
jijomon
from Hyderabad, Telangana
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LOST MONEY/NO INTERNET CONNECTION

Address:Hyderabad, Andhra Pradesh

I have faced a bad experience with getting a new connection in Begumpet area Hyderabad, we have opted for a 3 months plan. and the sales representative(Venkatesh) was initially pleading to get the connection and payment done. We paid the total amount. He has assured us that there is a Modem with him if I pay him Rs. 200 extra we would get the connection within few hours on Friday, 22nd Feb 2013, But after the payment he just put wires and...
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R
rabi pradhan
from Surat, Gujarat
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broadband complaint

Address:Hyderabad, Andhra Pradesh

i got a new connection from november.from the begining there is always a problem of speed.so i gave complaint to customer care.when the customer care in formed the technician,they come and see that m speed is 10 mbps.but the fact is that my speed was 2mbps before that.they told me not to tell lies.next time i capture the photo of 2mbps speed and gave complain.when the technician came,they threatned me not to give complain,otherwise they will...
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P
prasa66
from Hyderabad, Telangana
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complaint against YOU BROADBAND & CABLE INDIA LTD.

Address:Hyderabad, Andhra Pradesh

complaint against YOU BROADBAND & CABLE INDIA LTD.

complaint against YOU BROADBAND & CABLE INDIA LTD.


I deactivated my Account 75 days back

They didn't send the Refundable amount (700 rupees)

I called so many times regarding the refund cheque

They Didn't respond well

Worst service I had experienced with You broadband
br...
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V
vkgvkg1234
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating/Fraud by YOU BROADBAND

Address:Maharashtra

15.2.13


Dear Sir

I had applied for a new connection of YOU BROADBAND at my residence in Pune and paid Rs 2784/- vide CRF no. 486749 dt 17.1.13. The installation was to be done within 7 days.
No body turned up for installation for 2 weeks. I made several complaints on customer care ( complaint no.[protected] dt 19.1.13 and[protected] dt 1.2.13 and several on-line complaints which have been...
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P
Pradeep_Bora
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Service

Address:Pune, Maharashtra

Hi i have opted for You Broadband internet connection but after the connection not a single day the internet was working.

1 week wasted just by running behind these guys & filing complaints but no resolution.

No one is taking responsiblity.

I request to file a complaint against them for poor service & worst client service.

Area
Vishal Nagar, Pimple Nilakh, Pune- 411027br...
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A
Ashok Reddy56
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund process

Address:Hyderabad, Andhra Pradesh

tell me what will i do.,
he took money from a 10 days back for an internet connection and now hes not responding,
we asked him to repay my money but hes replying no i will give after a 10-20 days later, and what ever u do do it,
that's why am approaching to consumer forum plz help me...
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A
Ashok Reddy56
from Pune, Maharashtra
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not response-fake service fraud.. cheater....

Address:Hyderabad, Andhra Pradesh

we were took a connection of 1mbps from the you-broadband and they were promised me to give a connection with in 48 hours,
but from that day on-words they were not responding my calls and even they were not attending,
this is the 10th day my given money
we said to give refund but HR saying they if you want wait for 10-20 days
hes such cheater fraud,
such a hell and nonsense showing...
pls respond...
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