YOU Broadband India Complaints & Reviews

I had Apply for your New connection on Dt.[protected]. My CRF No. : YOUF No. 527990 I have given cheque for Payment Rs. 2703 cheque given to Sales Executive of You Broadband Mr.Mahendra Sondrava Cheque No.: 305601 on Same Day Payment has been deducted on Dt.29th Jan 2013 ….. That time Executive Commit me will give a Connection within 4 Days Our Wire line was already there. After Passing 10 Days He commit Again will give till 22nd...

Worst ISP ever! As I don't have any decent services available in my area, I had to stuck on to YouBroadband and since past few months, the net disconnects for couple of days reasoning "Fiber Cut".. I told them several times to get a permanent solution for that but instead they started harassing me by shutting down the internet every second day. When you call them for complaint, all they say is the issue will be attended (not solved)...

Hi I had a connection of YOU Broadband since 2010 - A/C# 491509 - I have disconnected their services in October 2013. I disconnected as we were not able to access Internet from April 2013 and the customer service was poor. We have asked company to refund the deposit of INR 1200 and 3 months internet charges as we were not able to access at all. We haven't received any money from them yet - seems like they are not reliable and just...

I (user id: harish_10) took a plan of 12 Mbps with You Broadband on 27th May 2014 and I am not even getting 2 Mbps speed. I have complained so many times and even their technician is unable to solve the issue. But, they are not doing anthing about this, When I asked about getting my money back, the customer service guy said that they cannot refund the money. All I will get is 500 Rs deposit for the modem. I paid 7500 Rs for this service...

I am complaining because I have made numerous issues and complaints made(minimum 10 ) in last one month wherein the internet was not working for at least13-15 days and the speed has not been as promised on most of the days. My last request has been for of my internet services (Ticket number[protected] dated 29thMay) and refund to which no one from YOU broadband had called or acknowledged for at least 10 days now and theyrefuse to cancel...

I was a you broadband customer, user id : saurabh_r, I called numerous times to customer care to shift my connection to new address but my request was never served from 28th Feb 2014 to 31st March 2014. Then I applied for a new connection and got a new connection in a single day after giving them full payment of 6 months, but the account got started after 4 days after numerous requests. The modem refund was for old connection has not been...

I have a you broadband Internet connection 843013 with 12 Mbps dual speed plan 25 GB followed by 1 Mbps. I recharged the connection on 14.5.2014 and was getting the speed at hardly 1 Mbps for which I repeatedly complained from 15th may to 24th may (8 complaints), everytime I was replied that they will send somebody to resolve the speed issue, but 2days back I received a mail that my quota of 25 GB was consumed and I wud be getting speed of...

I have applied new connection with YOU broadband in April 2014 and there team unable to provide service on the expected date so i have cancelled the connection without installing it and asked for refund money. I have raised a complain with YOU customer care center for refunding the money and they have updated like the process will take 45 days. Its becoming almost 2 months but still there is no update from them. Amount Rs:1532/- Reached...

I called customer support about a wire cut issue on 22nd may and the engineer came on 24th, he joined the wire with tapes and internet was working fine for 15 mins, and it again stopped working. Since 24th I have been calling customer support continuously and all they say is ur complaint will be solved in 24 hrs. Everytime I call they say 24 hrs, I mean when does these 24 hrs start. The backend team is making excuses that we do not have the...

You Broadband is Internet Service provider. First, I saw their company's website and came to know that they are providing service in Hyderabad too at low rates. I phoned you broadband company's agent and paid amount for 6 months plan Rs. 2022/-. At the time of payment the agent said it takes 2 days for installation. I thought it was good. After 2 days, I got sms from this company saying "Payment received successfully". Next 2 days later,...

You Broadband is too bad, worst. Fake Promises. I have paid for new
connection before 10 days, after so many calls to customer care no one
has installed the connection. No response from the call center and the
person who took the cheque. And the customer care doesn't even take the
call. And the people at the customer care are uneducated. They even
can't speak basic English. Too rude. Worst....

We have youbroadband(http://www.youbroadband.in/) connection. It provides poor service and customer support. Whenever internet goes down, you have to register the complaint to their helpline several times. After that their executives will tell you that it be fixed in next day or another 4 hour, or by evening today and so on. Any service related complaint is not heard/fixed before one week. The latest example is - On Sunday 20 April...

Dear Sir, We are using You broadband internet connection in the name of amit agarwal account name amit_07. We are facing huge problem of connectivity resulting frequent interruption and meagre speed which is not able to perform. I have taken up with the You Broad Band repeatedly and there are not able to solve my problems. Their customer care takes up the grievance of the customer but never to attend it. As I am completely shaken...

Hi, I am Youbroadband customer. My plan is You Comfort 30 months, 512 kbps speed, unlimited usgae. My account number is 100872 I am facing internet speed problems every night between 7pm to 3am. You can check the data usage in my account to know the same. The day time speed somehow appears to be ok but still is never even close to 512kbps. I am facing this problem since a week or more. i have called up the customer care several...

I subscribed to YOU Broadband's internet services in December 2013, @20 Mbps per month. At that time, I was assured of minimal or no service interruption, and minimal or no speed impact. Since then, YOU Broadband's internet services have been down regularly - often for several hours a day. Every time I call to make a complaint or register a complaint online, I get the same excuse - fiber cut. EVERY TIME. Often - in fact almost every...

MY EMAILS TO YOUBROADBAND: 1. Date: 22/03/2014 Dear Sir, My Relationship Number: 208582 I am now fed up with miserable connection service for your broadband. I frequently receive messages regarding "FIBER CUT INCIDENT" from "LM-YOUBRO" and sometimes no SMS intimations for YouBroadband Connection Problems. I frequently face the problem of the modem as it suddenly restarts itself and asked for a replacement for Modem a long back...

Hi I Vamsi Krishna am using beam internet from last 4 years continuously & in that 4 years I didn’t find any inconvience like your ruthless service, So recently I changed my house to oldalwal to the following address Hno: 1-5-652/5/1, Road No 8, 9, 10 Citizen colony, father balaiah nagar, old alga, secunderabad – 500010. So when I came here into the new house my beam account was in deactivate stage due to non usage, so I have...

hi on[protected] i have given money to nellipudi rajesh 3000 rs & he told that by next day i will get my connection and he deposited money of 2807 and rest of 193 rs ? he didt gave me and when i asked the same he is replying that it is transporation fee, service charge and telling silly answers for me, and from that i been waiting for my connection till date no body has called me nor no body responded for my connection, till now i didnt...

Hi, This is asha shelar. My you broadband id is asha_401. I have technical issue that my cable is broken into 2 parts. I have called for the first time on 22nd but call not register. Then I have called on 23rd then request registered and from that day I am doing continuously follow up. I called almost 20-30 times and different different executives like pooja, minakshi, anjali.. and so on... picked these calls and gave the same reason...

On Wednesday, 26 February 2014 7:23 AM, vibhav sharma <[protected]@yahoo.com> wrote: Dear Sir/Madam, I am very much frustrated as my internet services is not working from 21 Feb Friday and it has been not resumed till now. Technical team is not taking issues seriously and I am facing very much problems because of this. I regret now that why I have disconnected my Tata photon connection to choose YOU broadband as I never...