[Resolved]  Croma — AC Service

Address:Pune, Maharashtra

I have purchased croma AC 1 Ton from croma store, hadapsar last year. Its third free service was due till 31 may 14. Service rep contacted me one day prior to due date and he was info to come next day. However, he did not turned up and when contacted service center, your rep said that free service has been elapsed. There is no fault from our side and after numerous calls to your service rep, no body turned up for the service of AC. It is quiet disheartening to see such a response from reputed and well known company. Pl solve this at the earliest.
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Aug 14, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
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Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma
Dear Customer,

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,

Team Croma
Dear Customer,

Please send us your details on email Id [protected]@cromaretail.com or call us on [protected].

Sincerely,

Team Croma

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