Croma Complaints & Reviews

I have purchased croma split AC from croma, it is under warranty period.as my AC was not functioning I had complained on 12th sept 2013, complain no 99929 / AHD1609137S. at least 10 to 15 times i had called, several times mailed. personally visited croma retail, but so far my problem is not not solved more than 1 month passed. BILL NO SLF02A[protected]. DR. NEMISH J GANDHI...

I have purchased a croma calling tab model crx71134 on 24th August 2013 vied bill # SLF[protected] from croma store at star bazar near Dahisar check naka.From the beginning it was having touch screen problem.I visited their store several times without any result.Yesterday they send me to the croma service center named FOUR GENIUS MOBILE near mira road station.Not even check the item thoroughly they told me that the same has to be sent to...

i have purchased a croma 3g tab about 45 days ago but it came out with only defects. i want its replacement i am ready to purchase any other brand cell from croma or else i want my money back. i have started filing online consumer complaints in NGO and forums and if within one or two days m not getting any replacement or refund i am going to file a case in consumer court. jimmy wadhwa invoice no. SLF02A[protected]...

I bought my 42' LED tv last week from Croma, Kammanahalli, Bangalore and there was a delay in delivery. i also purchased their 2 yr extended warranty. tried to contact the hotline and the guys answered the phone were the worst i have ever seen. The supervisor was super worst. These people are not fit to even run a platform shop. I sent a mail and also tried to escalate with no responce from their end. If you expect to get a better...

Date:1 October 2013 Subject: ITEM NOT RECEIVED- Item: LG 21 Litres MC-2149BB Convection Microwave Oven [protected] for Paisa pay ID [protected] Dear Sir/Mam, This is to be informed that I booked my item on 30th Aug 2013 through ebay, and the item which was send from Cromaelectronicstore, was shipped on 3rd September 2013 through Blue dart Courier (AWB-[protected]) and on 6th september2013 it was held up in National Highway Hub due...

Hi ! Last week Croma retail team called my mother on her cell phone while she was taking her lecture in college and asking her about the washing machine. NOW HERE IS THE FULL STORY PLEASE READ !!! I had placed an order for Samsung washing machine somewhere in July somewhere around 26th or 27th. The order number was SLE00178253 and the amount charged on my credit card was $ 403.54 I had placed the order as a gift for my mother who...

I had given my Lenovo G570 laptop for service in Croma Retail Thane branch (Registered contact no. [protected] at the time of purchase). I was informed that there is a problem with the hard disk and the same would take 15 days to repair. I had given the laptop more than 20 days back and I'm still waiting for any reply from your end. When I contacted the customer support, I was assured of a call back within 24 hours. But regret to...

I've ordered a Samsung Galaxy Star MOBILE PHONE online in www.cromaretail.com ON 18th Sep 2013. Order Number SLE00692466. I received a defective produt on 21st Sep & when I called the customer care, they agreed to replace the product & arranged for pick up on Friday itself (021/09/2013). (To pick up the defective produt) I've been calling them since Monday to know when they can pick up the defective product......

Hi, I have purchased croma tablet CRXT-1134 for Rs 6999 from Belapur croma store on 4th of August 2013 with 12 months warranty, but within 15-20 days i have noticed that there is some fault while charing the tablet and also the tablet gets stuck while using android software. Then on 4th september i submitted my faulty tablet to Croma centre at Belapur, after continuosly following up with croma customer care they replied me that the charing...

Hi, I had purchased a LED TV from croma fort store on 15th August and till date I have not been delivered with the TV. I have complaint many times and every time i am given an assurance but they are not met. I have a TV delivered which is faulty post 15 days and the replacement was promised but not delivered. Today when I speak to your representative i have been asked to take my money back. Is this the way customers are treated. I...

Had a worst experience buying a laptop from Croma store. Had bought it a year back along with extended warranty for 2 years thinking I will be able to hedge future risk of laptop repair. they are so clever in selling you the warranty but they suck when it comes to honoring the contract. Stupid people have contracted the whole servicing to third party and they take no responsibility on themselves. the third party is least bothered about the...

i had purchased mobile Karbonn A111 Black online from Cromaretai l.com ,Invoice no: SLE00381557 Dated 8 Aug 2013, after receiving the Mobile i found that the Network is not working, Concern had been forwarded through mail with in 15 days of the purchased to Croma Customer care . but till date no favourable replied by croma customer care deptt.

I want my Mobile should be replaced by Croma or they should refund my Money back...

I purchased the samsung refrigerator Ref FF253L RT26FARZASP, bearing Chroma Invoice No. SLF02A[protected] from Jaya Nagar Chroma Retail.

The delivery people were rude in their language & the Refrigerator is having 3 dents in it. When i spoke to Manager of Chroma (Woodys Jayanagar), he is giving me vague options of waiting 8 days for an exchange or selecting another model of higher price range.

This seeks...

I purchased an Apple i-pad Retina (32GB) from Tata Croma on 1st June 2013. There was a 5% cash back option if purchased using SBI Credit Card within 45 days. 5% of the credit card payment of 35400 is Rs 1770. Till 18th August there was no refund and so a complaint was lodged with Tata Croma's Customer Care on 18th August. The Complaint No was SR[protected]. Inspite of having called them 4 times since then, there has been no remediatory...

I had made payment of Rs 1999 against purchase of Targus rolling laptop case 40c on 27th July 2013. Despite of making the payment i have still not received the product still. Even raising concern with customer care (SR[protected]) i have not received any feedback nor received call from store for product delivery. I would request the concern person to look into this issue seriously since last one one month i am awaiting for the product...

Hi, I had given my music system Denon AVR 390 receiver for service two months ago and called repeatedly to get some reasons. This was through you croma extended warranty team. Finally today 23/08/2013 they gave me a call saying it is ready. They checked with two speakers in all channels changing wires and in all channels the volume was less. I was convinced as they said it is repaired. I went home and checked the system on all my five...

Ordered for Micromax Canvas4. Website showed Mobile was in-stock with delivery of 7 days. Later multiple calls were made to confirm on delivery. Croma executives sometime stated Mobile was instock & on other occasions stated out of stock. Got frustrated & cancelled the order. Had to make multiple calls to cancel the order & get confirmations. Was a horrible experience. Order Cancelled 1st time SR[protected] 3th Aug Order...

Dear Croma Team, Well I should say CROMA PEOPLE ARE CHEATERS.... BIG PROMISES AND FAKE WORDS-This is what my experience of last three days says...... I am DAM SURE you people will not reply to this mail and the destination of this mail will also be in TRASH. I am sure all my complaints are recorded in your customer care systems but still to knock your short memory I am re-writing it I have baught a TAB from Croma Store Mumbai-Airport...

Sir,
I have purchased prepaid Vodafone #G Data card K3772 with Stick,submitted required documents with it.
on dated 07.08.2013.
Till date my Sim card doesn't Activate.as well as No any information from CROMA STORE .I am tired to contact Helpline Vodafone & CROMA helpline but no any response.

My Inv..No.is.SLFO2A[protected] dated 07.08.2013.Time.6 ;29pm
So please...

I BOUGHT A PORTABLE AC, WITH 1 YEAR EXTENDED WARRANTY, FROM CROMA, CHENNAI, IN FEBRUARY 2013. AFTER A FEW DAYS O[censored]SING IT, I FOUND THAT IT WAS FAULTY. COMPLAINTS WERE MADE TO THE CROMA CUSTOMER SERVICE AS FOLLOWS :

1. CHN210413FS00004 ON 21.04.2013
2. CHN030513FS00003 ON 03.05.2013
3. CHN190513FS00008 ON 19.05.2013
4. CHN220713FS00003 ON 22.06.2013 & 01.08.2013

EVERY TIME I COMPLAINED,...