Croma Complaints & Reviews

I bought a croma window ac on 28th April 2014... had high hopes from tata products and their service...they delivered it on 29th April... they told it would be installed within 48 hours but till 2nd may ...no one has come to install it... this is just disgusting...so people pls don't do the mistake of buying things from croma......

Hi
actually i went croma retail store in punjagutta to buy an prtable Hardisk and earphones, i want an 2 port usb hardisk, So i have opened thr box and checked it out but it is of 1 port usb, So i kept ithe hard disk at the place whwere i have taken from and kept cover at other place. so iam going out and then security peeople came and checked me by thinking that i have stolen, but they found nothing because i have kept the objects...

Mobile Model CROMA CRCB2443
is sold by Croma, but its

1- Automatically restarts.
2- Very LOW voice on speaker mode.
3- I bought CROMA MOBILE CRCB 2443 on dated 31.12.2013 and visited to the STORE Sector 13, Dwarka. Store Manager only provided solution is that the mobile need to repair.

It means Mobile is tottaly Garbage. and the Croma store is a worse store selling electronics items.br...

Hi team,

Im disgusted and frustated with croma.Croma is the worst electronic store i have ever come across. Customer service is zero and croma products are useless and worthless which are just show models in the store.

It should not be purchased by anyone. Infact all the croma stores should shut down


I bought a croma led 39 inches from croma pimpri, pune on 30/03/31.I got a croma phone...

I purchased Croma 42" LED TV in February 14. In Two month, LED TV having problem. its vision is not up to the mark. I registered a complain on 14th April for the same. Since last 10 day, nobody is responding from there. Very much poor service. i called them for status my complaint, I got the answer, your complaint is under the process. bolte hai ki aaj hamara technician aayega.kitna jooth bolte hai ye log......

I Arun Dwivedi is a frustrated customer of Croma, I have 25 products of croma in my house. Products are working good, but problem starts with warranty and extended warranty period. my AC was faulty i have lodged complaint to customer care, they told me to lodge complaint to extended warranty no. i have lodged the complaint. after 2 days mechanic came and told problem is not sought out here unit will go to workshop, and another man will come...

I am using a 6.8 KGs Whirlpool Washing Machine which I bought from your Tata Croma Store two years back, I paid extra for the extended warranty, which I bought to get good service. But I have never been so disappointed from any company but you guys have given a really hard time. I have been complaining from past 1 month starting from 15 march, till this date I have called ‘n’ number of times at your customer care centre and all you guys...

I had purchased a Philips Digital Photo Frame product initially from Croma's online website (Order no. SLE001EC0011950), but on receiving it, the product was missing key components such as adapter, Frame stand..etc

I contacted the customer service and they asked me to ship the product back to them in return for a replacement. (For which a new invoice was raised-Ref. No.: RLE001EC0000168)

After waiting for...

I have purchase Midea S/AC Kosmic from Cromo Greater Noida store on 4th April 2014. It got deleived on very next day and I have been following up from last seven days and I am fed up with the Cromo customer care false commitments.

I sincerely request for the refund and the penalty charges for the mental harassment.

Invoice Number: SLF02A[protected]
Date & Time of Porchase: 4th April 2014, 4:15...

Croma Service Request Number: SR[protected] I have taken croma extended warranty for my Samsung refrigerator. My refrigerator stopped working 2 days back, and I raised complaint with Croma. Croma in turn sent a Samsung technician to my home to look into the problem. Since the issue was with compressor (which was under Samsung 5 year warranty), technician said compressor will be replaced free of cost by Samsung. But there will be...

This is with reference to my multiple complaints with Croma service center - BAN280314FS00011 and BAN040414FS00023. I had logged my first complaint on 28th Mar requesting for servicing of my Air Conditioner that was not functioning properly. There was no response from Croma for a week. I called the customer support number again on the 4th of April enquiring on the status of my call who mentioned they will have the issue looked and have this...

am srinivasa m and my emp id 6106, i have applied from PF in the month March 5, i have requested hr team to provide my claim number and correct pf number but they are helpless. i want proper response from them

Regards,
Srinivasa M

[protected]@gmail.com...

I have purchased a croma TV from the saket croma store my invoice no is SLF02A[protected] . The TV was to be delivered on sunday with the stand but there was no delivery made till we called up the call center of croma and the TV was delivered at 10 PM without the stand. The installation engineer came on Monday to install the TV but there was no stand sent and when we called the croma store they said there is no stand available. I...

Dear,

I beg to state that, 15/03/2014 I was ordered a Lenovo Flex 10 Laptop with advanced amount of Rs. 10000.00 (Ten thousand rupees) through my Credit Card to Infinity Retail Limited Trading (Croma- Satya sai tower, Ground floor, Model town, Jalandhar ). My Invoice no : AIF02A[protected], time6:26 pm. My laptop delivery time was 16/03/2014 time 5:00pm – 09:00pm.

I was went Infinity retail (Croma) daily...

I purchased the Croma Air Cooler which was delivered today but it does not cool the room at all. I would like a refund for the product. I called the customer care who asked me to get the product to the nearest store as they do not have anyone who they can send to my place to have a look but I do not intend to carry such a bulky product all the way. This completely defeats the purpose of buying the product online. Also, when I visited...

I have ordered "Sony SLT-A58Y 20.1 MP Digital SLR Camera (18-55 mm and 55-200 mm) (Black)" in Cromaretail.com on 20th may 2014. As I ordered they call me over phone to get confirm their order and my address. By 20th may 2014 evening they send a mail like "as requested we have processed your order cancellation". I have not requested them to cancel my order at all. After this mailed them to ask reason for cancellation of my order twice, but...

Hi Friends.., Don't buy any products in Croma showroom. Good product not available there --- this is warning to all. Please think before purchase anything in croma" My tab was issues. So, Feb 20th I went to your croma phoenix mall show room and they said, go to submit your support team of Deproyses system. I went and check my tab to Deproyses system then they told me touch problem and want 20 days to fix touch screen issue. After...

The customer service was very worst.1st time to the store. Will never come again. Will also let this known to my friends and relatives.Bought a vacuum yesterday. The rep never told the model i chose is a small house. We asked for the model, even after asking for the features - she kept answering in one or two words.Believing Croma as a brand - bought the product.Came home it works for 15 mins then it goes off. Waited for an hour. Still didn't...

I have ordered for WD My Book Live 1TB Network Hard Drive, instead I have received WD TV Live. The packing says it was 1TB Network Hard Drive. But Inside its a different product from what I ordered. Order no: 109938 Reverse pickup was arranged by the website and I returned the product. This was on 16th Dec, 2013. with tracking code of [protected] On 18th Cromaretail customer care confirmed they have received the product in warehouse...

Respected sir/Madam, I Had purchased One Blackberry Z 10 Mobile Phone On your Pulse Mall Yerwada Pune 411006. on dated[protected] at about 2.20 pm through Invoice Number SLF02A[protected]. on same day this mobile had techical problem. Then next day on dated[protected] i had lodged complaint Blackberry service centre Pune On work order Number PUN/BB/13/13704. The Redingtion service centre issued[protected] DOA Certificate PUN/DOA/13/0196....