Croma Complaints & Reviews

Dear Sir / Madam, I, have purchased croma mobile model no. CRCB2249 (Croma) on[protected] from your Croma store.. However the touch screen stopped responding in a few days and hence i gave for repairs on[protected] at your Infinity Care at Borivali West.. The staff made a work order and said the touch screen needs to be changed... it should have been changed immediately.. but they didnt have spares.. After followup's from both the...

I purchased a LG Washing Machine from Croma Pacific Mall Ghaziabad and they suggested to buy 2 years extended warranty which i did. They had given enough assurance that time about trouble free operation. l logged the complaint 2-3 days back with no response. I got the mobile number of Manager Ghaziabad. Since then i an trying to reach him either he does not pick up the phone or gives false commitment. The services / response is...

I had purchased my ac from croma on 22/6/2014 but they had delivered the defected piece. They didnt even check the piece in front of me. Now they are saying to repair. Y I shud repair the product when my product is new. Please give response as soon as possible....

It’s more than 7 days; I haven't received my invoice no for my order id 148511. I already paid for this order. This order was for a power bank. If the product is not available, please return my money. it's my first shopping with croma. Not satisfied till now. I also dropped a mail to [protected]@cromaretail.com helpline but no response from them....

To whomsoever it may concern I brought a Samsung Galaxy S3 on 8th February 2013 from the croma store in Rajouri Garden along with an extended warranty for 1 year. The phone malfunctioned on 16th June 2014 and I took it to a certified Samsung dealer who diagnosed it to be a software/ mother board malfunction. Since I had an extended warranty he advised me to take it to the Croma store where the warranty was purchased. The executive at the...

Dear Team, I purchase carom portable ac product serial No-CRC[protected].1st I complain 18-2014, after that I follow up for service after 5day carom executive came for ac pick up for service center then I follow up for deliver and call carom customer care service. When I call carom customer care executive engineer call back 24 hr.after 10 day follow up carom deliver my ac and after 29days Ac gas finesh then I register complain dated[protected]....

I have registered a complaint Id: 131715 dated[protected] against the purchase bill no. SLF02A[protected] under the extended warranty. I have many time to call croma Service Center both number "[protected] & [protected]" but every time customer executive staff are not goods answer. He is telling next 48 hours engineer will come to home; but till date my problem are same. In case my problem will not resolve otherwise I will...

My Order Ref. No. SLE001EC0016166
Item Code : 178381
Item Description : Croma M/Phn 3G/Wht CRCB2249

Mobile is not working properly, Automatically getting switch over to silent mode, Ringer volume is very low, I have to wait at least 5 seconds to select the icons.
I checked the RAM and always maintaining the above 200MB free. I tried the factory set up even though I am getting disappointment.
br...

Agarwal Enterprises S-12 Mahesh Nagar, Jaipur, Rajasthan ( South ) - 302015 +91, [protected] [protected] [protected]@yahoo.com http://agarwal-enterprises.pissedconsumer.com/fraud-by-shopkeeper-[protected].ht...⇄ This is a fraud. This shopkeeper is a fraud, at the time of purchase he will guarantee many things but when you ask for support, he will totally deny. At the time of purchase, if you ask for bill, he said...

Submitted my phone under extended warranty to Croma - Indirapuram on 22nd May. Everytime I visit Croma centre, I am given different excuses. Promises were given for a callback with status update or to make me talk to the repair centre. But didnt happen. Assitant Department Manager - gave me his Business card. But he never picks up the call. After 25 days.. I am not sure when I will get my phone back. Dont ever go for Croma Extrended...

Dear sir, As i have placed a order at[protected] and receive the delivery after two days in very bad and damage condition. then they said to re-deliver the product after 7 days[protected] without any regret. Now on[protected] they are committing to deliver the refrigrator on[protected], If these level of horrible service you are providing no customer will never try to choose croma again ever and i think i made a biggest mistake...

Hi,

I have ordered a LG washing machine model number T70CPD22P from croma retail through online. My order number is - 148299. But did not receive any order confirmation email or sms after that. I did not even received the invoice of that purchase but my money got debited from my CC account for that. I called the help line number and they told that there is no information found against my order number. They provided me an email...

I purchased Tablet - Croma CRXT1125Q - in May 2014 of Rs. 10449/- from Tata Croma Pimpri . The socket of the unit handed to me was loose. I was reassured repeatedly by the salesman that it will work. The charging stopped working within two days. On contacting the Pimpri Croma store, I was told to pay Rs 350 for the repair. Assuming that this will be permanent solution I paid the amount and collected it the next day. The repair itself...

I have registered a complaint with croma retail on 28-May-2014 (Complaint No: 130104) regarding non-functioning of Siemens Washing Machine (which is under 2 years extended warranty program) via invoice no: SLF02A[protected] dated 19-Dec-2011. The same has been checked by the Siemens technical support team on 30-May-2014 at my residential address and after that the reply given to me by Croma Retail executive is that repairing expenses...

I have bought an AC from croma. I am facing an intensive issue with my AC and more with your team available at toll free number. I had registered a first complaint for the AC on friday May 30 and 7 AM. The issue reported was that there is a significant delay in the AC getting powered on after the supply is given. The timeline as suggested by the customer support team was 48 hours and no one visited my place on May 30th and May 31st as per...

Dear sir, I bought the Croma Tab CRXT1125 on Aug 13 and due to some problem lower portion of screen is damaged and is not working. I went croma centre for replacement but they told me that display doesnt come in warranty then they gave the address of deprosys (T.Nagar) service centre for repair and charged me 2500 inr which i'm ready to pay, But till now they are saying they havent got the part for replacing the broken display.When i enquired...

I bought a window ac on may31, 2014. the ac was delivered on the middle of night next day. i requested at croma to expedite the installation process as i i was in urgent need. I was assured that the ac will be installed by June 2, 2014. Since june 2, i had been regularly calling the cust care at [protected], there is no response i have yet received about installation of my croma window ac.
I first time bought a croma product but the...

Croma Team, This is Mr. Vijendra Nagotkar and my registered mobile number is [protected]. I have booked ticket with Croma on 25th May 2014 for Pureit which i had purchased approx. 2 months back and Sharp AC which i had purchased 1 year back with 2 years extended warranty from Croma Lower Parel. I have registered multiple tickets (you can check your past records as well) for my AC but till from purchase date issue is not resolved. Is...

Dear Sir, I purchased Croma Mobile, Model CRCB 2243 on 8.12.2013 from Croma Infinity Retail, Crown Interiorz, Faridabad. I saw various models of Samsung, Micromax, Nokia before buying this model with a sole thinking that it has come out from a trusted brand of the country. I had problem of hazy pictures taken from Croma Mobile and frequent switch -off mode. I went to the Infinity Retail Shop in Crown Interiorz on 25.4.14.and raised...

i have bought my croma mobile on 2 may but after 20 days it itself got its display damaged and the company is saying that it will take 15-20 days to repair but at the tie of shopping they said that wahatever the cause it will took only a week or less even when i took my mobile to them they said that they will call e next day but it has been 5 days they dint give me a call too...so help me...