Croma Complaints & Reviews

I buy a tv after 5 day receive tv and this not open this tv and 2nd tv I buy already 4 days but till time not receive my tv i suggest all customers not buying any product from croma store. My contact number is [protected]....

Hi,

I am Shashank. I bought a product from croma online and then cancelled it because I was getting a better deal somewhere else. Even after cancellation the delivery was attempted and i was not at home so someone else from my family picked it. I complained and they said sir once the delivery status is updated from our backend team then we will raise pickup request. After so many calls it took them 10 days to update that the...

I accidentally ordered 3 Samsung oddesey G5 monitors but I wanted only 1 because their website is really trash on the laptop and it doesn't even show properly when I try to refuse delivery with the person that person says we have to cancel on the website and when I try to call the customer care service guy he says they can take it and refund it because of policy so i want it resolved because the product is in original condition and i dont...

I have purchased new laptop dell Inspiron 3511 nearly 12-13 days ago but that laptop starts over heating after 2-3 days of purchase and slowly slowly there was problem in hardware, software, battery backup, connection with external devices, data transfer, so i want to replace that piece...

Hi Team, My name is shiva bharti Mob- [protected]/[protected]. I had bought a Croma window AC 1.5Ton from Croma Store Faridabad Crown -A012 on[protected] Model Number CRLAWA0183T9402 Amount of Rs. 27999. it's so around 3 months old and has a warranty period of 1 yrs but now Air Conditioner had stopped working. On my first complain, Croma has not taken any action, so on the same day I raised another complain, after 1 day technician came for...

My croma led tv back light porblem. i am submit to complaint on 20th aug 2022. but my problem not resloved til date. recently i call to your service center but no any solution .please reslove my solution .i will take action.

Thanks,...

I purchase this washing machine from amazon on 27.04.22 and after sometime the spin drum of machine is create a lot of sound and switch off automatically for this i complaint to croma and they sent mechanic for repairing it and they told it happened due to disbalance and they provide me stand for balance and they fix it and machine not create sound but after 2 or 3 days it happened again and i complaint again engineer visit again and they...

I am a customer of Croma, we recently purchased a Croma 65" television and a 400W soundbar at your Phoenix Mall outlet in Chennai, on 14 August 2022. Order No. SOA[protected].
The TV was delivered three days later and a technician came to fix it a day later.
The soundbar has not been delivered until now. We tried calling the salesperson (Mr. D. Prabhakaran) who assisted us when we bought it and he kept saying it will be delivered. It...

I purchased Home theatre of rs 17890 Rs
I have purchased Extended warranty of Rs 1280

Total Bill was 17990 + 1280 = 19270

I have applied vouchers of rs 14500

I have paid 4770 rs from my card

My issue is they have billed me for the product is 19270
They have given me bill of Rs 16235

I need the complete Invoice of 17990 + 1280 that is 19270...

I have purchased Croma neck band from flipkart on 13 may 2022 and now it is not working . I called flipkart customer care department they gave me Croma’s customer care no. When i called to croma customer care a madam received the call from repair department but didn’t responded well and disconnected the call two times. Very bad service. Please replace my neck band as the product have 1 year warranty....

Dear Team,

I am Very much disappointed by the hopeless service on the part of such a reputed company like hitachi.
I bought an Hitachi air conditioner from croma. after installation i observed noise at outdoor unit. complaint raised to check the issue two times. both the times complaint closed after a week without giving any resolution. very worst in service, they did't responds !!!

Please help me out...

I have purchased philips trimmer from Croma dehradun. However after using it for first i did not find the product comfortable and went store for exchange.

They not only refused to exchange the product but also behaved unprofessionally and disrespectfully.
Store manager Vishal Singh was attending us and giving us lame reason for not exchanging the trimmer....

My name is Shailesh Shrigod. I have purchased Whirlpool Stainwash Ultra 7.5 kg 5 Star Fully Automatic Top Load Washing Machine by 14th august 2022 with bajaj finance services.

The Croma staff registered this machine with a different mobile number which is not mine.
So I requested a lot from the store manager, Mr. Navin but he rejected my request and told me the number would not change at any cost. So I wasn't able to...

Respected Sir,
This is to inform you that I had ordered an 3 product from Croma Store online with successful payment. Later due to late delivery i had cancelled the product on last month 22 July 2022. After that I had called to customer care & also mailed to Croma for refund but till now no response.
I had not received refund of my cancelled order.(my order I'd is Order I'd 1.[protected],
2.[protected],
3.)...

I have received croma gift cards but I am not able to redeem them.

Kindly check and help on priority basis.
Also tried reaching the customer care for the same but received no response.

Card no's are the following-

[protected](amt-15k)
[protected](amt-20k)
[protected](amt-20k)
[protected](amt-15k)

For all the mentioned card no's above,...

I have Purchase Television From Croma store on 03/10/2021. Hindustan naka Kandivali West and i use my Bajaj Card for EMI Facilities. Croma store person give me Offer for INR2000 gift Voucher and INR1000 cashback. but still i am waiting for Gift Voucher and Cashback. last time i Visit croma store on 14 June 2022. and i met Mr. Mayank ( Mob-[protected]) had Promised me amount will be credited July Month on your account. but his promise was fake....

Laptop is heating severely just after 2 minutes of starting, purchased on 23/08/2022, please return it as the keypad is also heating severely not able to work on this laptop for even 15 minutes. Purchased from Saket Store Croma. They have totally pathetic customer service....

I have order a Washing Machine from croma on 14-August-2022 as Samsung 9KG Washing Machine along with extended 2 years of Warranty.

Washing Machine was delivered on 16-August-2022 and representative for Installation comes on 18-August-2022. We open the Box in front of representative and we came to know that there is a damaged product was delivered with dent on back side. So, We place a replacement for the product. The Representative...

I am calling to customer care last 3 days to call technician as recently i purchased washing machine and which is getting error while using...no body came to reslove this...why this poor service?????
order no[protected]-1181164
order date-20.06.22...

I have raised a complaint for my croma 50 inch fire TV(under warranty) and its almost 15 days service guy came and changed mother board but still problem is same and I am calling area service manager(Srinivas-[protected]) from last 5 days he is not even picking the call and customer care people are picking and they're telli g wothin 1 hour I will get a call but no one called me
Worst ever service provider I have seen I will not at all...