Croma Complaints & Reviews

Dear Executive,

I had purchased Lenova Ideapad5 8AIN 11Gi5 16GB dtd 23.05.2022 vide your Invoice No.SLAo[protected] dtd 23.05.2022, Order No.SOA[protected].

Serial No-MP1VFY1Y
Product No-82FE018AIN
Bios Version-FKCN41WWV3.04

When checked online for the warranty for my laptop yesterday, I find that the warranty is being calculated from Nov 2021 instead of 23.05.2022 and it also mentions...

Hi All,

I have bought a TV- Sony 65 inch (Display Piece) from Baner-Pune Branch CROMA, dated- 9th JULY 2022, which costed me around 89, 000/-(Including extended warranty).
While purchase my Old TV (50inch LED Panasonic) was exchanged for 2000/-
While installation, I got to know that there are multiple scratches and back went was full of dust.
I texted my sales guy (Mr. Vaibhav) with pictures as proof...

Croma 90 L Direct Cool Single Door 1 Star Refrigerator White CRAR0219 | 202200 | 10 day Replacement Guarantee ** | IMEI/SrNo: [[[protected]]] not working last 10day...

I recently bought printer through online on aug 4 2022 and just after 2 day on 6 there are offers and the price variation clearly[protected]rupees I have raised compliant and no response so I called to customer care guys asked him details about this he answered me he have no idea about it first then said prices change day to day(Dynamic pricing) but past 1 week no fluctuation in prices then I said him i[censored] would drop price on it why would...

Second time replaced washing machine too was defective. Water inlet didn't work. Highly regret for purchasing this tata company croma washing machine. Never buy a washing machine from croma store. Expecting for refund. God knows when am going to get the refund...

Replaced washing machine is also a defective product. Water inlet is not working. Never buy a croma washing machine from anna nagar chennai. They deliver defective products. Lost peace of mind by buying this product. We dont need a third replaced machine. Kindly refund the amount...

To whomsoever is concerned,

I purchased a Lenovo Laptop from Croma last year I'm January of 2021. Within the one year of purchasing the laptop, it stopped working three times.

I had requested for it to be replaced at the Croma store, however, they did not put the request forward and refused it.

Last December, the laptop stopped working again and I came to the croma store to get it fixed, they...

I purchased a mobile- Redmi 10 (128GB ROM, 6GB RAM, MZB0B6XIN, Caribbean Green) worth rs 12999 from Croma website on 06.05.2022 using my HDFC credit card. I was told I would receive 12% cashback within 90 days directly on my HDFC credit card . However till date, no cashback received, requesting for immediate action and payment of my cashback.

Order number[protected]...

I am chasing Croma help line numbers since 28.07.2022 for resolution of my refrigerator which gives abnormal cooling.
Croma complain reference numbers are as below:

BOF28072022FS00291
BOF300722FS00160
BOF050822FS00289

Please help...

I have purchased an iphone and adapter on 4th april 2022. Today i face problem in iphone and i visited iphone authorised service center. They say that your adapter is duplicate we cant replace it. I call croma and they are also not listening. I dont know what to do..?...

I have placed my Order ID:[protected] Preethi mixer grinder on 30th July from Croma online and expected delivery date was 2nd Aug.

I have not received the product still but the status of delivery in Croma website is showing as Delivered. But as of now no one have contacted me for delivery of my product.

When I contacted customer care I am not getting any info regarding whom they have delivered or proof of...

Water dripping sounds are coming from the refrigerator door after complaining the door of the refrigerator was changed but even after that our issue has not been resolved. Further water accumulates at times on the panels of the door within the refrigerator....

Hi Croma team,

I have reedemed my company rewards point with Croma digital Card (5000, 2000, 500) rupees which i have received via post around May-June 2021. Today ( 3rd Aug 2022) I tried to purchase the product from Croma store where i got to know my gift cards are expired.
Please help me to understand the process of extending validity of gift card ? For more details we can connect over call or mail....

Croma WTP jaipur is forcing customers to provide personal details like phone number . If customer denies to provide than they do not allow customer to purchase anything...

Croma store in WTP jaipur is forcing its customers to provide personal details like phone number. This is against to trade policy...

Bought a croma 6.2 kg washing machine from Anna nagar chennai branch. The machine is not functioning in fully automatic mode. I deeply regret for the defective product given to us. Service centre and Anna nagar branch responded positively but it is delaying... They said it will be replaced but not yet done. Such a big Tata company product... The trust is broken. Need a good product or refund the amount which I paid...

On 29.6.22, I purchased a I phone 13 for 69K thr my HDFC Card with 0% EMI available at that time.
I was thrilled with your service of delivering the product within two hours from booking but sorry to state that I am totally disappointed and disgusted to see my HDFC Credit card statement where EMI was not shown???!!!
On 29.7.22, called CC of HDFC to find out the reason, they said that the seller didn't process the EMI option...

Hi

I purchased a Dell S2422HG monitor on 27th July 2022 (Order ID:[protected] from croma online store. The product was delivered to my house on 29th July 2022 by the bluedart guy . When I came home I saw that the product packaging from one side was fully open and the product had 2 AWB nos (1.Pune- Panvel & 2.BLR-AHD), so I called Croma customer care and told them about this. The executive said "No Problem. You will get the...

Dear Samsung team,

This mail is regarding Samsung Refrigerator I bought in Nov. 2021. Till now I was following up for Refund amount as commited for taxes I am paying every month as EMI this is still not resolved and I am facing lot of challenges in contacting your representatives as well.

Today My refrigerator is not cooling and after complaining I got to know that some one will visit my home in 2 working days....

Kindly refer to service request no. SR[protected]

1 out of 5 ACs delivered was faulty. Panasonic service center is refusing to replace it and Croma is not taking appropriate action and hence I need a full refund of the faulty AC, kindly take it back asap....