Croma Complaints & Reviews

MY order is out from Delivery from 15 August, its around 1 week order not getting delivered, not response from croma customer support team, they are just saying please wait your order is out for delivery, i concern that it will got damage, worst customer service, also order is coming from Delhi or drop location is Noida which is very near but still it taking time,

Name : Devraj
Order ID :[protected]...

Hi I have Bought Voucher on[protected] for Rupee 10, 000/= I have partially utilized for Rs. 6, 000= Balance expired on[protected] of Rs. 4, 000/= Iwant to revalidate the same....

I had purchased a washing machine from Croma online site but machine was defected and then I returned the machine. They did not process the refund till now....

I have purchased Vivo Y21 G Smart Phone from Kharghar Croma Store, Hiranandani - in the month of July 2022 after To week o[censored]sage its Finger sensor has stop working, i went to the store about this issue to be resolved, they simply said that nothing can be done we cannot do anything.
i told them to replace it they said no Products once sold will not be taken back and repair.

this is what they are selling, they are selling...

I have purchased a Croma Refrigerator ( 310lt) last year 9th September, 2021. It started mal functioning means only deep freezer was working not the whole Refrigerator. It was under warranty period. Lodged complaint on 14th Aug, 22. Inspected on 16th Aug. Service Engineer said one part is needed to fix the problem. Since then we are waiting. On being inquired, we learnt that part is not available in Bangalore, ordered from Mumbai. Because...

I am going to purchase the window ac in croma biswa bangla gate outlet croma store.

I am purchase llyod window ac for an amount of rs 20720/- dated - 05/08/2022 order no - soa[protected]

at the time of delivery the window ac few items are missing includes water tray, window front net and window one side lock are not working or say lock are not working.So there was three issues at the time of delivery and also...

I ordered a Racold geyser on 7th august 2022, from TATA CROMA GREATER NOIDA store
The order id was - SOA[protected].
As it was not delivered after so many days, I cancelled the order by calling the customer care number, on 12 august 2022 and asked for the refund

TILL NOW 22 AUGUST I HAVE NOT GOT A REFUND FROM TATA CROMA
I HAVE SEND THEIR EMPLOYEE MONU KHAN MY BANK ACCOUNT RECEIPT AS PROOF THAT I DID...

I had purchased a single door refrigerator from croma in July. The door to the freezer box just fell off today. I'd like to get it repaired. I am sure we are still in the warranty period. Kindly get thus repaired asap!!!...

Hi, i had bought a Haier 7kg front load washing machine from chroma Bangalore jp nagar outlet on January 2022 and it has a warranty period of 5yrs but now, it has not even been a year and even the EMI also has not been completed but my washing machine had stopped working. On my first complain, the croma assigned a technician but he did not resolve the problem so on the same day i raised another complain but even after 3days i didn't receive...

During the purchase of product I was told that the product will last 18hrs wireless after charging it. I bought the product on 14th August 2022 but when I used it at my home after fully charging, it only lasted for 3 hrs wirelessly. When I complained about this in croma then I got a call from manager Mr. Vijay, he told me that you took the demo product due to which croma cannot replace it but during the purchase I was not told about it that...

I, Jason Nath bought an Ac on behalf of Bertha Baretto

Invoice no SOA[protected] with 2 items worth Rs 39717.88

The attendant told us with HDFC Credit Card take EMI at 0 % interest and no fees.

I have been charged processing fees 240 and also received notification of of interest being applicable.

Please rectify the matter....

Hi Team,

I would like to complain here regarding a sale of HP 14s laptop at Croma center in JP Nagar, Bangalore. I visited the center to buy a new piece laptop but I was manipulated to buy a display piece stating a 15% discount and warranty start from the date of buying but later while billing the staff has changed the discount for the display piece to just 10% and additionally has fooled me by including mobile antivirus of...

I have purchased laptop for rs.42880. They have added few addon items of worth rs 1398 for which i complained and they instead of returning the amount they have regenerated the invoice after 5 days adding that rs. 1398 to the laptop amount. And make the total rs.42880. Moveover they have voilted so many privacy rules. Whichis not at all correct. I have both the invoice . I request you to please resolve the issue or ui have to face towared...

Worst service from croma. I ordered tv from croma kalyan nagar bangalore. They assured of installing same day but they dint do it and they are least bothered to respond the customer. Very bad experience. Atleast while buying the product they should say exactly the condition. We can decide accordingly....

Hi team
Croma not ready to return there product I have ordered one hp Chromebook laptop by mistake and now I want to return it since I placed the order by mistake and moreover windows not supporting. The customer service people are how can you change your mind this that but if I am not satisfied with the product then I am free and it is legit to return, since the amount is high that is why they are not placing the return pickup .br...

I bought 4 items from Croma on 11th Aug, items were delivered on 12th Aug. I developed fever during the weekend and was detected covid positive on 15th. Croma kept on raising installation requests to individual OEMs without checking for installation date with me despite reaching out to them on multiple forums. As a result, even when I had severe respiratory issues during covid, I had to individually speak with multiple people to postpone...

Worst service of croma
Its been almost 10 days, we have received MI TV 5X but technical guy has not installed the TV yet.
This is very shameful services....

Purchased a MWO from Croma Outlet, Kanakapura Road, Bangalore. The LED light on the MWO does not work from Day 1. Being a Samsung product, called their customer care desk and was informed that the LED light must have gone bad and needs a replacement. A product that did not work from Day 1 now needs to be replaced with another part. Obviously, one does not cough up 10, 000+ rupees to get a part replaced Day 1. Looking back, the product shipped...

I dont see why I have to provide a mobile number to purchase anything from the Croma stores. The Manager at the store says that it is not possible to bill for items without providing a mobile number. I think that it is discriminatory, and should be flaged by the concerned authorities....

Hello,
Order Placed On Croma .com
Total Orders :2
Order 1. Oneplus Nord CE2 Lite
Order ID ( TC[protected]
Order Date 21 June 2022
Cancel Date 26 June 2022
Order 2.Oneplus Nord CE2 Lite
Order ID (TC[protected]
Order Date 21 June 2022
Cancel Date 26 June 2022
Refund Reference Number Provided by Croma Team is[protected] .
Question
1.How Much refund...