Croma Complaints & Reviews

I have noticed that my refrigerator LIEBHERR REF FF 346L not cooling anymore on 1st Sep 2022. I have raised a complaint to Croma and they said it will take 48 hours to resolve.
Still on 5th Sep, I didn't received any call from technician and when I reached Croma customer care, they have registered a complaint afresh again as my product is under extended warranty. When I reached the onsitego, extended warranty handling company, they...

Order ID:[protected]
Delivered on 30 August 2022
No Installation/demo till date.

I had purchased, Samsung LED TV 32 inch from Croma Online. It was delivered as promised, but then installation has not happened till now. Have been following up with customer care several times - every time for any queries they just know only answer "We are sorry we have escalated please wait for 24 to 48 hours" I do not see this...

Recently i visited a outlet whete i found a dj box and everything was finalized and coming to tje billing section...
1. the ladies at the billing section are arrogent...showing irrespect to the customer ...behaving as if the vustomer is the slave for them.
2...the employees are not trained and tgey dont know the depth of the product..customer needs that information only rather than the basic information...basic information is...

It has been nearly a week I have got the washing machine delivered. I have requested for installation and demonstration for the machine but I have got no response. Secondly the knob need to attach the pipe with the tap was missing, that we figured out after unpacking that it was not given....

I bought new chroma washing machine on 21st of August, After many follow-ups technician turned up for installation on 23rd, (service number C[protected] when i started using washing machine i found out that its drum is not moving at all, i raised a complaint at their call center on 29th August and i m still struggling to get it repaired, the worst part is that their call center ppl disconnect d call without resolving your concern, today i...

Purchased this ac on 8th August 2022. i had applied offer of 10% cashback on icici credit card emi. both before and after purchase i had called to confirm about the offer. also after the product was delivered i was told that the 10% cashback will be credited within 90 days to my original payment method. but then I received an email saying that cashback offer is not applicable on no cost emi. nothing such was mentioned in the terms and conditions...

Visited in croma prozone mall Aurangabad 431001 their salesmen have lot of arrogance and attitude they don't need customers that's like their attitude they give worst service infact they didn't get efforts to attend the customer this type experience i always suffer in croma yesterday I visited croma to buy the grinder but they didn't come and show us the product my husband shook hand to salesman but they see and completely ignored they are...

Not working properly...

Hi, My name is Mohan and my order ID is[protected]online order) dated 16 Aug 2022. Cancellation request for the same has been placed the very next day i.e 17 Aug 2022 via telephone call to customer care as there is no option to cancel the request online. [protected] is my contact number and [protected]@gmail.com is my mail Id. It's day 17 of order cancellation and I didn't get my money refunded. I got confirmation on 29 Aug through sms...

Yesterday around 4 pm I went to your Store located near Saheednagar Sqare, Bhubaneswar, Odisha. I applied for an EMI Loan of Bajaj Finance to purchase a Laptop. My card was valid and after getting OTP I informed the person looking after finance. Few minutes later the person informed that my loan was not sanctioned by Bajaj Finance though accepted. I have to pay entire amount from my own source and purchased the article.
When contacted...

Hi I have requested 3 vouchers from hdfc as per the offer
GCID are
EPR[protected]
EPR[protected]
EPR[protected]

on the voucher terms I read that Offer code can be activated till 31st Jan 2022 but I claimed this vouchers in 25 august 2022

here https://creative.accentiv.co.in/accentiv/2021/EMV-TX/Croma.html

For offer activation I have also sent a SMS – “GCACTto [protected]br...

Dear Concern,
I purchased a Tata Croma washing machine in the month of May and it is not functioning since June. While I'm calling customer care executives for seeking support w.r.t repair of my washing machine, they are neither providing any support and says that their invoice number starts with SL. Moreover, they are neither transferring my call to their superiors. Would urge you to help me as I ordered this washing machine for...

We purchased Voltas AC from Croma Visakhapatnam branch in May 2022. AC stopped working from July last week. We have raised complaint with Croma on Aug 3. The technician said it was fault with board circuit and should contact Croma for replacement. Till now no action has been taken. I have called 4 to 5 times last week but no help....

I went to purchase a mobile phone from Croma Electronic City via exchanging my old phone, I requested them to provide a phone with better configuration on RAM and camera than my old phone. Unfortunately, based on their recommendation I purchased a phone which had very bad quality camera compared to my older one. My sons Tution teacher started complaining about it for a week and since I thought we have exchange/return policy for 7 days went...

I had purchased this product on 14 May 2022 and having 1 year warranty. But now this product left side speaker have low sound which can't be listening.
Please resolve this issue asap....

I bought a second hand iPhone 12 Pro the seller is saying that he bought that from your site I want to know weather it is bought from your site or not if yes then I want a duplicate bill of it below I am providing the product information
Date of purchase 15 June 2021...

I had called them on 26 bt they told me by 24 hours r technician will come bt he didn't come. Today again I raised the complaint the same thing they said in 24 hours technician will call u. Is this the service u give....

I bought HP Ryzon 3 Laptop on 15th August 2022 and after that they tell me the bag is not available yet and its been more than a week i haven't received my laptop bag...
Please help on the same...

On 15th of August I went to croma store in vadodara to buy a washing machine.
There I tried to purchase a voltas Beko washing machine, but everytime I tried to do the transaction the machine declined my card.
After which I did a transaction of re.1 from that pos machine and it worked proving that my card is working as expected unlike what was being mentioned by from staff.
After that I called pinelabs customer care and...

I buy a tv but 5 day after receive tv and this not open this tv and 2nd tv I buy already 4 days but till time not receive my tv i suggest all customers not buying any product from croma store. My contact number is [protected]....