Croma Complaints & Reviews

I ordered for saregama carvan in May 20022 which I subsequently cancelled. in the mean time an amount of Rs. 999/ each was deducted from my account twice on 17/05/2022 and on 19/05/2022.The details od payment as appearing in my Pass book are given below:

17/05/2022 UPI Transfer /[protected]/Mini Saregama To [protected]
19/05/2022 UPI Transfer /[protected]/Mini Saregama To [protected]
No refund has yet been...

I purchased a panasonic tv feom ctoma outlet Jamnagar on June 28 th
On. Time i specifically told the sales person i ned TV after 1 week. The salesperson got me convinced that we will deliver the tv when you say
Also we will give discount if you purchase it now
So after much convincing i purchased amd told them tp deliver after 1 week or late as possible as i am moving house
But within 2 days the delivery person...

I had purchased LED 40" TV by online.At the time of placed order they was giving me cash back offer & No cost EMI but after delivering the product no any cashback received also no cost EMI offer applicable on product i am paying cost on EMI.
The customer care support agent not entertaining the issue every day they are giving wrong information.
So i am totally unsatisfied about CROMA services.

I delivered Product...

TV delivered on 14th August. Today is 17th August but till installation is not done. Items is return Abel till 20th August so come or I will place return request on 20th night

Address is mentioned in attached
invoice...

On the product specification page of Product ID 249476 of my recent Order ID:[protected] its stated under Additional Features -> included software "MS Office Home and Student 2021"

The attached mail from grievance.[protected]@croma.com confirming 2 thing that there was an error on part of croma website and the laptop has "MS Office 2019" specification.

Now the main question arises that I...

I have bought from croma kamrej Mi 5x 55 inch android tv on 9th August 2022. Tv delivery was 2 days late and even after installation is not done by authorities after 6 days. Staff at croma kamrej was rude and miss behave. Manager at croma kamrej told me it is my fault that I buy Mi TV and they are not suggesting to buy company like Mi....

I had purchased Tata Croma smart 32" led tv within 3days I requested for replacement. Request was accept and tv was taken by Croma. From then there is no update from Croma. I have complain to Croma Customer care continuously but no response from them.they only say wait for 24 hours your complain has been raised on priority basis.. but my unfortunate no response from them. I don't what to know. I lost my money I think so... Croma is big fraud...

I had purchased Tata Croma smart 32" led tv within 3days I requested for replacement. Request was accept and tv was taken by Croma. From then there is no update from Croma. I have complain to Croma Customer care continuously but no response from them.they only say wait for 24 hours your complain has been raised on priority basis.. but my unfortunate no response from them. I don't what to know. I lost my money I think so... Croma is big fraud...

My name Mangesh kale
I have purchase TV from Croma (pimpri, pune) on dated 13/08/22.i complaint service center same day for product instillation & demo. But no any contact to me till date. (16/08/22)
Pls solve this issue immidate.
Regards
Mangesh kale
Mob no [protected]...

We purchesed HP inkjet printer 0n 01/08/2022 from Croma showroom located in UDUPI, they promised within 3 days installation will be done in doorstep but still no one came to home for installation continuesly we calling vising but no response. the worst service we ever faced. pls solve the problem as soon as possible.

regards
Raghavendra Shetty
[protected]...

I would like to raise a complaint regarding my newly installed Hisense 65" tv, it was installed on 29th July, 2022. Order#SOA[protected]. The tv was ordered from the Croma in Virar, Maharashtra.

I played a movie on Hotstar today, ie, 2nd Aug, 2022 and all of a sudden we saw like a black square patch and all colorful lines on the screen, it resembled a damaged display screen of a computer or laptop. On 5th august, 2022 the...

On Independence day i have bought a Laptop of HP 15s eq21144au it's warranty period already started from May 16, and they applied 3 year software warranty platinum plan worth 2499 without our permission also infact my preferred model to buy was Hp pavilion 14 ec1003au but they tackled me and my father and they pressured to by this one by saying my preferred product comes in the high price of 58000 infact it's price is 53000.
They said...

Hi Team
Myself Arjun (Durga Mallikarjuna Swamy), Native to Rajahmundry.On 14/08/2022 I and my friends came to your branch to purchase Some sound systems and we made billing for 8900/- as we had one credit card your executive said to bill for another 1100/- so we are searching for some accessors, Suddenly your I support team member came to us and used some uniparental words on my friend, so my friend got angry and shouted on him, as...

Hooo
I was just visited croma Aurungabad prozone mall, in this branch billing counter take to much time for billing approximately for one billing 45 minutes iam standing there for billing long time is clearly unprofessional staff and and there is think these branch croma doesn't appointed managar because no one controlling managing staff for decipline

I hope Crom take this e-mail seriously and train billing and how...

I've purchased a LG 55UQ80 TV on 9th August, 2022 from Croma (Shyamal Store, Ahmedabad, Gujarat).
Delivered on 10th August, 2022 - and TV installed on Saturday 13th August, 2022 after 4 days of delivery (it's too late).

and WOWWWW - it's a defected piece of LG which i received.
we've complaint, and Luckily i received 2nd defected piece of LG on 14th August, 2022 as a replacement of 1st defected LG piece
br...

Current In the External Body and Internal clothing chamber of machine.
And Sound while Spinning of the rotary chamber....

Hlo sir/maam,
On 12 August 2022, I visted Croma store and its distance from my home to store approx 70 km. For buying a laptop HP Victus 16 e when I visited store firstly I saw the prices was changed from the Croma online website and store approx 4 thousand rupees. They told me I will give you a extra benifits they show me a onikuma 5 in 1 set. But when I will decide to purchase that at that time they told me I will not provide this...

The staff was very rude. They didn't attend at first place . Then we went off to the manager to complaint against the disappointing behaviour of the staff but inturn behaved even more rudely and told us to leave the store. This was a highly upsetting and disappointing incident. It is very shameful on the part of the staff and the manager as well...

Dear Team

Kindly look into the matter as we purchased a Samsung 275 Ltrs fridge in my wife’s name Deepti Singh from croma store from Janak puri New Delhi on 10th Aug22 and they promised to deliver the fridge on next day I.e. on 11th Aug22 but till date it is not delivered and when checking they are putting us on long hold and not reverting properly.

Also the agents while selling are very sweet but after payment...

Bitter experience with Apple laptop executive at Cromo, Tadepalli. He does not take care of customers. Rude behavior.

Even others also not receive the customers politely. I have had three bitter experiences with Croma staff.

I stopped moving to go to Croma due to irresponsible and rude behaviours of the staff of Croma, Tadepalli (near old tollgate centre)...