Croma Complaints & Reviews

No action taken for after-sales service and waiting since 6th.July 2022.
Raised the complaints multiple times on the phone, but each time the service center is cancelling the request without resolution.
Pathetic service of croma microwave oven, sorry to say.
I'd put the most negative feedback over every possible social media platforms against croma products,...

I placed an order with Croma for an Apple Airpods 2 generation on 14th July 2022.
Money got deduced from my account but I didnt got any order confirmation since then.
I even raised complaint with Croma but there is just useless I got nothing from them expect that - Please wait....

Highly unprofessional and fraud people.. including all the seniors.. they are just focused in making money they dont care about the customers and just ripping them off.. they make lame excuses and covering up their mistakes .
And force customers to go for repair.. so they are not ready to accept their fault.....

AC NOT properly working plz check...

I purchased an phone 11 from croma online portal with Rs 2000 cashback offer through HDFC Credit card.
It has been more than 35 days since I made this transaction by still the cash back is pending .

I mailed their customer care id several times and have made at least 6 calls to their customer care number but I keep getting dragged around without any proper response.

I did not expect such a bad gesture...

I place order croma 1.5 ton ac on 5 July and i will cancel my order 8 July because lowest price available so my order will be cancelled return to seller 18 July return received. But refund not received i called customer service he says your complent forward to finance team he contact with in 24 hour no any called received after 5 days i call he also se call forwarding but response received please provide my refund quickly creat headache per...

Order ID::[protected]
Product name. Samsung Galaxy S22 Ultra (256GB ROM, 12GB RAM, SM-S908EDRGINU, Burgundy)
Order Date. 1st July 2022
SR[protected]

Worst experience from croma...

For my purchase at croma online on 13.07.2022 E-vouchers are not re-activtated yet as the order was not processed. However credit card refund is issued. Please refund/re-activate 2 no. of E-vouchers which i have purchased each worth Rs 500 asap

Anirban Sengupta
[protected]
arka.[protected]@gmail.com...

I purchase washing machine from croma 26/06/2022 but totally wrost service from croma and samsung company totally non use washing machine condiiton please help me call me [protected]...

Order Id[protected]. I purchased an phone 13 from croma online portal with Rs 6000 cashback offer through Kotak credit card.
It has been more than 125 days since I made this transaction by still the cash back is pending .

I mailed their customer care id several times and have made at least 6 calls to their customer care number but I keep getting dragged around without any proper response.

I did not...

I ordered iphone and selected no cost emi with instant cashback but in statement of hdfc it was easy emi with chargeable interest....

I have ordered on 15th July 2022
CROMA SURGE PROTECTOR 5 WAY CRCP1002 2 pieces of Rs.1618/- ( via SLICEPAY) payment was successful. It was debited from my account but croma not processed the refund after the order got cancelled. I had made complain. My complain was registered but no resolution. I made many calls for refund but no proper resolution. I want your attention in this matter to close this case...

Hello team,

I have ordered on 15th July 2022
CROMA SURGE PROTECTOR 5 WAY CRCP1002 2 pieces of Rs.1618/- ( via SLICEPAY) payment was successful. It was debited from my account but croma not processed the refund after the order got cancelled. I had made complain. My complain was registered but no resolution provided it’s been more than 48 hours now. I made many calls for refund but no resolution.

I...

I had ordered a smartphone gimbal of rs6990 through croma website.

Order id[protected]

I actually wanted to collect it from the store but mistakenly I opted for home delivery then I instantly cancelled the order. There is no any proper message of refund or the product delivered. Please help me with this. If you can deliver the product it's also okay for me otherwise please refund my money back so I can directly...

Dear sir i purchase washing machine 11kg samsung from croma s.g high way my purchase date is : 26/06/2022
And after 2 day install washing machine after i use next day washing machine but its was take a long time for clothes 4 hours after i visit croma store he say content to samsung service centre after 2 days service engineer visit at my home he say water pressure problem in washing machine but he say this fault is your side not our...

Order no#[protected] I have ordered on 15th July 2022
CROMA SURGE PROTECTOR 5 WAY CRCP1002 2 pieces of Rs.1618/- ( via SLICEPAY) payment was successful. It was debited from my account but croma not processed the refund after the order got cancelled. I had made complain. My complain was registered but no resolution. I made many calls for refund but no proper resolution. I want your attention in this matter to close this case...

Order ID:[protected]

Order canceled refund not processed...

Order ID:[protected]

Hello,

The above order has been canceled but I did not received refund into my source account yet.

Kindly process the refund for above order asap...

I hold Chroma e cards which got expired in the month of Jan2022. Could you please help me renew the same....

I just buyed laptop from croma and i t was defective and i got refund from the company
But i purchased the 3 year platinum plan from my laptop but it was refunded by dell company itself and now I want the plan refund because it is not in use to me because I got refund of my laptop
Pls refund my plan amount 2499 otherwise I have to take serious action via consumer court i am really fed up now pls help me out
Registered...