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Croma Complaints & Reviews

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Last updated Apr 26, 2024
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Croma reviews & complaints page 31

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S
Sangeetha Dhanesh
Aug 2, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Installation Chroma TV

Hello Sir, We have bought a new Chroma TV from Koramangala Bengalore store and the product is delivered the very next day. However there is no updates on the installation after 48 hrs.. Requesting your assistance.. Dhanesh - [protected]...
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Amit Bhadauria 1972
from Agra, Uttar Pradesh
Aug 1, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ac not working properly

Address:24 Rk Puram gailana road agra

I bought this ac few days back but it is not working properly wierd sound comes through it and it's four way swing is also not working...
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Harsha BN
Aug 1, 2022
Aug 3, 2022
This thread was updated on Aug 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Television installation

Address:Bengaluru

Television purchased and installation request raised on 29th July 2022 itself.. But even after 3 days the TV has not been installed.
Can someone please update me with the status of the same???...
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sum1542001
Aug 1, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
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I want my full refund fast

Till not i didn't get my refund after complaining many times I need my money as soon as possible.its so much irritating to ask about my own money so many times I need my refund fast ... Order id[protected]...
+3 photos
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sum1542001
Jul 31, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want my full refund

I returned a iPad 9th generation 10.9 inch after buying 1 day ... But i didn't get my full refund from croma till now. I just get only 10799 rs but my full amount was 28400 .. after complaining so many time I didn't get any response from Croma's finance team.. i want my rest of payment as soon as possible.i can't expect it from croma which is belongs to a very respective TATA group... It is so much disappointing for me . So I want my refund...
+3 photos
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Sjn sjn
Jul 31, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IPad 9th generation

Address:Cannaught palace delhi croma store

We bought iPad 9th generation 64 gb from croma online but store pickup option we opted but when we reached store they said that your order gone to blue dart but we selected from store pickup so they wasted our time we need it urgently but no help from anywhere is this the standard of croma first time we bought something from croma and this impression not expected from tata like names...
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Rashi Dhasmana - I Am Healthy Now
Jul 31, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered, wrong input provided by staff

Address:Croma, Fort, Mumbai

I had ordered a Bose Soundbar 700 from Croma Fort, Mumbai on 24 Jul 22. The order ID is EA7874241 and invoice number is SLE003EA7318664. I wanted the item to be delivered in Uran on 31 Jul 22 and was promised from the Fort store that it will be done without the staff checking the status of the order. As per the BlueDart tracking ID, the item is on hold in Bangalore since 27 Jul 22 for regulatory paperwork. Kindly look into the matter and...
+3 photos
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Altamul Nizam Advocate
from Mathura, Uttar Pradesh
Jul 31, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding not working of Croma PowerBank 10000 mAh.

Address:Season Mall Address : 229, Magarpatta City, Pune Season’S MallSeason Mall, PUNE, Maharashtra, 411028, India
Website:www.Croma.com

I purchased Croma Power Bank of 10000 mAh from Amazon.in. S/N - CRCA[protected]. it is not working now. It comes with the warranty of 18 months. I purchased it on 18th June 2022. I searched for the service center on Google and also on Croma website but I haven't found it anywhere....
+2 photos
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shivam033
from Gurugram, Haryana
Jul 31, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

25L microwave

Hi, my name is shivam we have a CROMA make microwave 25L . We were facing issue of microwave not heating food . For which we raised complaint for which they took 10days to resolve my first complaint and said that they have changed magnetron a name of part in microwave . The day they delivered it was working ok . Next day another issue we came across in microwave that it was working without fixing timer in it means you just plug it to the...
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mohammed naveed ahmed
Jul 30, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received cashback on Iphone 11

I have purchased Iphone 11 128gb purple from croma (kondapur) Hyderabad
Purchased was done on SBI Credit card nd was said will get 4000 thousand cashback after 120days now it's more than 150days still not recieved when I ask in the showroom at service desk they r asking me to call sbi bank nd provide us with some complain no when I call them they r asking to go to dealer where u have purchased kindly solve my issue as soon as possiblebr...
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Dheeraj Gaba
Jul 30, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
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Order: SOA151003182503

Address:F32, GULSHAN IKEBANA, SECTOR 143, noida

I placed an order for a refrigerator but nothing has been delivered till now. infact they were supposed to pick old fridge first and that has not even happend. so disspaointed with the servvices...
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Saptarshi SattvaEC
Jul 29, 2022
Aug 1, 2022
This thread was updated on Aug 1, 2022
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Voltas Beko 8 place setting dishwasher

Defective item was delivered, and replacement request was raised on 17-July. No action was taken and ticket incorrectly closed on 23-July with wrong details, that amount to falsification and unethical practice. Created a new ticket on 23-July, and reverse pick up was scheduled, but no one showed up or contacted. No action taken even after multiple follow ups and escalation....
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neetesh mehra
Jul 29, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
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Misbehaviour by employees and services

Recently I bought chorma (arera colony Bhopal )mobile from this stupid retail shop where I finance my mobile by 7.30 approval has done payment has release from bank .that only I receive mobile chroma employee told us to wait . The waiting time of my family and me was 3 hrs night 10.30 they denied to dispatch his mobile. My 2yrs baby and my wife suffered nonsense .

I also bought led tv from chorma still not led not installed...
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KohliMS
from Dehradun, Uttarakhand
Jul 28, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about wrong data entry in your portal

I have purchased a earpod on the opening week of Croma centre at Dehradun, as being a fascinating and have trust in the name TATA.
Now yesterday I visited the store to purchase refrigerator and selected one and opted for the option of Bajaj Finance, as I am holding its preveilag card and want the product on EMI. All documentation was done and my loan was also approved.
But the manager informed that I am not eligible to purchase...
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ANAND Puthanikar
from Bengaluru, Karnataka
Jul 27, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Croma Want to Return the product and Get the refund

I recently brought CROSSBEATS Smart Watch (Bluetooth, 42.9mm) (IP68, CB-Ignite-LYT-Blk, Carbon Black, Buckle Strap) from chroma's
online website and the product is delivered on July 27th. When I unbox the product, the smartwatch has scratches behind and observed strap is already connected to it, above the screen also scratches, I don't want to switch on the watch because it seems the used/returned product. I am trying to return this...
+2 photos
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Alifiya Wadiwala
Jul 27, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have a portable ac which is not working

Hi my name is alifiya rajkotwala i hace a portable ac from croma which is not working request you to plz look into the matter.
You can call me on [protected]...
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Rajesh Maddhali
Jul 26, 2022
Aug 16, 2022
This thread was updated on Aug 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done since May 3rd

I used a 5 thousand rupees voucher to buy and printer with an additional warranty from my net banking and after reading the product review I immediately cancelled the order. But the refund was only made for 4, 506.0 by a new voucher and the remaining 494 was not refunded and iI have sent about 20 emails for an update and still no response every time I receive an apology email but not a solution. My request no is SR[protected] for which no...
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santosh abnave
Jul 26, 2022
Aug 23, 2022
This thread was updated on Aug 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laptop plus watch free not delivered

Hi,

We have purchased laptop, they were suppose to provide us watch, which was not delivered to us till date. They made us to wait for more than 2 hrs, and told will give tomorrow, next day when i went, they said to come after 1 more day. I cannot go every day for watch. Pls advise

INVOICE NUMBER PRODUCT DESCRIPTION
SLA[protected] Logitech W/L combo MK275...
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arumoybhowmick
Jul 26, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor After sales service & no installation even after many request

Purchased a Croma Brand 2 Ton inverter slit AC from Croma online site vide Order No.[protected] dated 15th July. First of all Croma is not bothered about installation of my AC even after 5 days of delivery & after calling customer care 4 times. 2ndly after 3 days one person called explaining charges including installation charges but when I mentioned that while purchasing it was clearly mentioned about free installation then why charges...
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JayantaBarman53
Jul 26, 2022
Jul 29, 2022
This thread was updated on Jul 29, 2022
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I have made payment of order id ID:TC300030270814 but order not placed.Confirm my order now.Are you fraud?My money is deducted

I have made payment of order id ID:TC[protected] but order not placed.Confirm my order now.Are you fraud?My money is deducted...
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