| Address: F27, 1st Floor, Kohinoor city Mall Co - Op Society Ltd ,Kirol Road, Kurla (W), Off L.B.S Marg, Mumbai - 400 070 |
Dear Sir,
Good Evening !!!
I, Zamir Alam Khan & Anis Ahmed Khan, had purchased 4 A/c from croma malad with extended warranty/ AMC on 14/01/2020.
The registered Mobile Number is as follows :
2 A/c - [protected]
2 A/c - [protected]
Our A/c installation was done on 07/08/2020, as per the commitment done by Daikin & Croma that the warranty will be counted as per the installation date. Now, when I want to get my A/c service done. I tried to reach customer care but they continuously reject the service and also drop the calls without giving appropriate feedback.
It feels like I became fool purchasing product from croma, as from the time of purchase I did not received any calls for service of my air conditioner.
Mar 29, 2022
Complaint marked as Resolved Complain Resolved.
I was facing On Site Go AMC warranty validation problem and now after updating the details on consumer complaints, my problem is resolved.
Thank you so much
Croma customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2022
Croma Customer Care's response Hi, we would request you to please get in touch with us at [protected]@croma.com or call us on[protected] for further assistance.
