Croma Complaints & Reviews

I purchased mobile with full payment but product is not delivered.

Order ID:[protected]...

I booked 4 wet service for a/cs more than a week ago against mobile no [protected]. I was told a service engineer would contact me within 24-48 hours. I waited 72 hours and then called to remind. They informed that they had no update but i would be contacted in 24 hours. When no one called I once again called them and was told the same thing. Summer has started and I'm unable to use my a/cs. I'm sure they're behaving like this because these...

Sir,
I Prashant Modi bought a Croma LED TV (32 inches) from crom.com on 9th March 2022. On booking the order I entered my Company’s GST number and validated it and did online payment through a card to successfully book the order. It showed that I will receive my TV on 9 March 2022 but I did not receive it on the mentioned date. On complaining about the same on 9th March in your customer service department they just said they will...

I have purchase a lenovo laptop from croma karol bagh delhi branch. as per bill and purchase date is 13/03/2022 . But i have checked the laptop warranty. already started from 14/12/2021. thus he is provided the used laptop. as per company policy and croma laptop warranty is 12 months but as per device only 9 months is remaining....

Mane 1st march ko phone liya uska battery low ho Raha hai. Maine 2nd march ko Croma me wapis Diya Lakin Abhi Woh muje wohi mobile wapis Kar Raha hai jab ki uski battery low ho rahi hai, Baad me unhone muje wapis bulaya Aur wapis Bola ki One plus mobile ki Battery half day tak hi chal ta hai uska Processer and uski coluer full screen ke karan, to yeh baat apke executive Jo pehle bata ni thi n din me 2 bar charge Karna pad Raha hai yeh apke...

I was purchased Hair fridge from newly open showroom Sinhgad road Pune. This showroom is not responding well while we call about my product delivery, also late delivery of my fridge.After all struggle they send fridge with no supportive staff.me and transport person carry that fridge to my floor.This kind of disgusting service I don't expect from Croma showroom.You should work on it. Please send me some reply about this....

Our Croma Refrigerator is not cooling from last 5 days
pls send your mechanic to fix it...

I purchased an phillips trimmer which costs Rs. 1799 on 08/03/2022 at Croma Unit No G 15VILLAGESARV COIMBATORE TN, PROZONE MALL. But by the mistake of their salesman, Rs. 17990 was debited from my debit card. After the transaction they're also knew and they had done the VOID SALE. They were telling that the base amount will be returning within 24hrs maximum time. So we waited but the refund is still not getting and its already been 4 days...

Dear Sir,

Good Evening !!!

I, Zamir Alam Khan & Anis Ahmed Khan, had purchased 4 A/c from croma malad with extended warranty/ AMC on 14/01/2020.
The registered Mobile Number is as follows :
2 A/c - [protected]
2 A/c - [protected]

Our A/c installation was done on 07/08/2020, as per the commitment done by Daikin & Croma that the warranty will be counted as per the installation...

I order smart tv from croma but they not doing installation whenever we call they will tell in 24hr it will done like that but still not done its more then 72hrs over...

I will purchase last month 22nd Feb samsung s20 fe mobile but still it is automatically perday 4times remainder tone comes again and also heating, battery is not stand by perday...

I purchased a MI 4 K UHD 43 Inches TV on croma online. TV was delivered 5 days ago on 6th of Feb. After continuous calls to the customer care I am receiving the same answer that I need to wait for 24-48 hours. The TV is not installed even after 5 days of delivery. It is really pathetic and dissatisfied. I would like this to be done at the earliest. Thank you.
Satheesh
[protected]...

I have received malfunctioning product. Bluetooth connectivity is not working. I have raised case immediately. But Croma not taking it seriously. This product is worth of 20k....

I would communicate this issue for resolve cash back offer.

I bought hp Laptop on oct 2021 with bank cash back and no cost EMI offer.

I've received incorrect invoice copy which is not mentioned cash back details. At the time of sale Name: Ajith (No 1 kences tower, usman road, ramakrishna tower, chennai 600 017) was confirmed cash back will receive in your credit card after 3month emi now 5 month has been completed...

We have purchased new Washing machine from Croma, Ashram road Ahmedabad. During installation engineer found problem in its door. As it's a new piece we want replacement for the same. The told us to resolve the issue in 48 Hrs but there is no response after 5 Days.
Kindly resolve the issue.

With Regards,
Dhanish Patel
Mobile no, [protected]...

I have purchased a Kuvings cold press juicer from Croma Chembur on 1.3.2022 with invoice no SLA[protected]..I have requested for a demo and it was told that within 48 hrs it will be done...As on today the demo has not been done and everyday I am getting a call from croma asking me whether the company people have come for demo...It seems croma does not have control over kuvings service.. if the demo is not provided by the company then what...

Request you to please check customer complant at gwalior croma store

I have purchased a Lenovo leptop 09.04.2021

Frist problem from leptop in September month issue is charging not support

I am sent a leptop croma store but they are not checked properly and without checking a charging problem return my leptop

So i am personally visit at store and share the issue they are providing...

Purchased Mac book pro online from Croma and mentioned gst number in shipping address section as guided by Croma executive but Croma support is not responding nor crediting gst since 10 months.

Just mental harassment it is with a customer.

You can check invoice and recording of phone call at time of purchase because I purchased for my business purpose, I clearly mentioned this....

Placed an order for a GARMIN watch and paid for the same online. However, when the product was not delivered by the expected date, followed up with customer care team. They informed that it has gone out of stock and an update regarding the order can take 5-7 business days. I wrote to the Grievance officer whose response said please wait ( no end time) I called up again to cancel the order and was informed that it would take 48 hours for confirmation...

Hi I was trying to place an order on 1st Mar 2022 and I noticed that my gift card expired on 19th Feb 2022:( I understand it has a 12 month validity and I'm to be blamed could not redeem this within the available date but the amount is for Rs. 24000 which I consider is huge. Could I request you to help on this regard?...