Croma Complaints & Reviews

Hello sir
Sir, money has been transferred from my account, money has been fraudulently transferred,
to PTM CROMA NOIDA
I have been cheated with debit card
Please help me🙏...

10th June 2023 purchase 1 ton 3 star croma own brand ac it delivered on 11th June 2023 @ 1 pm .. But installation today not done, while asking store person abirami she simply told tomorrow or wednesday executive will come.
But before purchase they told quick installation quick service. I purchased product available in home im waiting how many days. Please consider customer request.

Mohamed Arsath M S
Tambaram...

I'm extremely disappointed with the service I received for my AC. I had reported an issue a week ago and your representative visited my place to address it. However, all they did was wash the AC with water, which did not solve the problem at all....

I have ordered a speaker online from croma
And received dummy product with missing items inside. And its been 15-20 days I have been requesting to help sending mails chasing them but didn't got any resolution or response to solve the issue I was told to visit store and get a product replacement and on visit store told me there is no request from their team to do so no update all my time and effort is wasted I have been roaming here...

On 28th May, I swapped my Debit card at your Outlet for Rs33250 on purchasing of AC but transaction deny at that time
Next day mail receive from my Bank ICICi taht EMO done successfully for Debit card .

Now still your Outlry Person deny for payment receive.

Please check & resolve this
details are below

Cust Name- Vivek Verma
Bank -ICICI
Ref No[protected]
BCN No-...

Ac cooling problem...

Bought Electrolux AC from Croma, Dwarka, Delhi, on 07 April 2023. This product stopped working shortly after installation. Made several complaints over phone and through emails, but it is not resolved.
Contact details: Ishwar Singh, [protected]...

I have always been a cheerleader for all Tata brands and so was for Croma as well however I take a step back and swear never ever to go back to Croma for any of my electronic needs as Croma has by far started engaging in incorrect ways of making money. The technicians and vendors involved with Croma for any kind of installation are next to fraudsters as they always end of charging more money from customers in the name of Croma. I purchased...

We bought the ac from croma Kamothe and was installed on 9th May 2023 and from same day at night despite it was turned on from 2 hrs there was no cooling and i registered a complaint at croma, in a day samsung technician came and did some changes in compressor but after that water started leaking from the compressor unit and the cooling problem also wasnt solved and their technician was also rude and told us to keep the temperature at 16...

Do you care about you're customers ? Answer is not. Such a [censored] Reducles Ratan tata and waste croma.

I buyed the philips trimmer unfortunately in my life at croma online. I got the 2 years old product with the damaged box and mis matched product what you showed and what you delivered. Then i rise the request to return the product but at that time no body came to my home to take the product then i leave the product in my home...

I had purchased refrigerator from Croma Rajauri Garden Store. I faced many issue ever since I had purchased this product. It has already been replaced one time. However, I got same issues after replacement. The product is already in Extended warranty. I raised multiple complaints but didn't get any resolution from croma. They just align technician and repaired the product but same issue reoccurring. It's been more than a month but i didn't...

I ordered a Croma Portable AC on May 21, 2023 at Croma Phoenix Mall Chennai. Since they didn’t have the stock, they delivered to me from Pune on Thursday May 25, 2023.
Then after delivery, I didn’t receive any calls from Croma for installation. There is no use in calling Croma customer care since they are creating just requests and asking me to wait for 48 hours and after 48 hours they are closing the request without proper reason.br...

I am Manish yadav I bought iPhone 13 from Croma store Janak puri on 31/01/2023 I face wide angle camera blurr issue so I visited the Apple service centre and they told me that the camera lense is not ganuine I also visit Croma store and call the help line no but the are not helping me with that issue I bought it from Croma store thinking that it was a trusted platform
Please resolve my issue on urgent basis

Manish yadavbr...

I have purchased a bluestar air conditioner on 24th may 2023, it was supposed to be deliver on 26th of may 2023, The customer care is helpless, they can't even track the current location of the product, and they are not providing any expected delivery date, simply asking me to wait for 48 hours. pls help me to get it delivered as soon possible, i am tired of calling customer care for nothing.

Order No :[protected]...

Croma AZ 30 cooler i booked[protected] still not delivered...

My last order Pickup done and Refund Also Done.

No pending Pickup and Delivery Showing in My Neu app and croma account you can check it now.

After 7-8 days of this i am Getting calll at 8.20 Pm that i coming to collect Pick-up also don't have any idea about product and order no to Delivery boy...

When i have asked details then they Manager sir has said me to Pickup the product and I don't know...

I bought a 'Blue Star Aura (DA60PMC) Desert Cooler 60 Liters' air cooler from croma on 19th May 2023. It was delivered in the evening of 20th May, and stopped working the next day.
Without any delay i registered the complaint on 21st may, specifying that the product is unreliable (defaulted in just ~4 hours of operation), and therefore i requested for 'Return and refund' in the customer care.

Instead of solving my problem,...

I had purchased Croma 4 in 1 Convertible 1 Ton 3 Star Inverter Split AC with Dust Filter (2023 Model, Copper Condenser, CRLA012IND283251) on 20th May 2023 through Tata Neu app and it got delivered on 21st May 2023. I was informed that the installation will happen today (22-May-23) but, I have not got any information about it. When we call the customer care we are hearing the same message over & over again that 'you receive the technician...

Our product delivered was defective as its wings were not working properly.
Kindly refund our money...

On 14th of may 2023 i bought voltas ac from croma vadodara karelibag branch. fitted on 16th of may from technician. after fitted in few hours water leaking from inside. Contacted technician again he came and try to resolve problem. they are unbale to reslove problem. keep trying to contact croma dealer and voltas costmer care however still my problem is not resolved....