[Resolved]  Croma — Defective body of washing machine

Address:New Delhi, Delhi, 110014
Website:Croma company

Purcheged a washing machine from Croma since two year back under warrenty of two years n extended warrenty of four years .But sorry to say they says extended warrenty doesn't cover its body its body is of iron so it can be junked you should know it before buying of 20000 of washing machine. I can't do anything you can take another body of 4500 rs. Which have life of two year only. Pls do action against this cheat company. Washing machine is a life time thing. 20000 rs have life of two years only. Extended warrenty is for what??
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May 22, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma
Dear Customer,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

Please send us your details on email Id [protected]@croma.com or call us on[protected].

Thank you,
Team Croma

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