Croma Complaints & Reviews

Dear VSjain,


Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear VSjain,


Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear VSjain,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

If you wish to get in touch with us for any purpose, please feel free to call us on[protected] or just SMS to 56677 and we will call you back.

Thank you,
Team Croma

Dear Roy,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

Thank you for leaving your contact details with us. We will get back to you shortly.

Regards,
Team Croma

Dear Mr. Roy,

Our Croma Care executive tried reaching out to you but found your number unreachable.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

No proper follow up with customer and time frame for delivery.

Dear Mohamed,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear Mohamed,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear Mohamed,


Thank you for your feedback.


At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.


If you wish to get in touch with us for any purpose, please feel free to call us on[protected] or just SMS to 56677 and we will call you back.


Thank you,
Team Croma

Dear zakirsyd,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear zakirsyd,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear zakirsyd,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

If you wish to get in touch with us for any purpose, please feel free to call us on[protected] or just SMS to 56677 and we will call you back.

Thank you,
Team Croma

Yes the same way Croma Cheating all the customers.

I have placed an order of "Croma 3G Tablet" Croma Retail on 14th Oct. Order Number: 220933 (Ref. No.:SLE006EC0005892) After 5 days my product has not dispatched. So, I have contact the customer care they said we are processing your order so please wait for another 2 days for dispatch. After 7 days, the product is not dispatched. So, I have posted a Complaint on Twitter / Facebook Page of Croma. Then the customer care contact me 21st October onwards and said that my order has been cancelled due to technical issue. What is technical issue? The 3G tablet is Croma brand, then why should you cancelled the order. After 7 days only you can find out the technical issue? If you don't have the stock then why are you offering on this tablet? Giving huge offer on Croma Brand Products, but not shipping any product. Just making customer fool to get easy traffic for their website and keeping customers money for the month. I have asked compensation for cancelled the order without any reason. They are refused to give it and said we are refunding my amount. 21st OCT onwards my order has been cancelled. But still they are NOT returning my money? I have contact through Facebook / Twitter / CC Number. They are not replying on facebook and twitter. Customer Care person said we will make a update and call within 24 hrs. But no one is making the call. Fully fraud business. Just think how many days they will take for refund the amount! Just keeping my money for 3 weeks without any reason. Please guys don't purchase anything from CROMA, then you will get really disappointed. I need my money immediately, refund my money immediately. If you have failed then I have decided to file complaint on Consumer Court. I have recorded all the Calls of your customer care speech, facebook conversation / twitter conversation at all. Very worst service, never use croma again in the future.

My Complaint: http://www.consumercomplaints.in/croma-not-refunding-my-money-please-dont-buy-fr...⇄

Dear Sameer Sudhakar Patil,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

Thank you for leaving your contact details with us. We will get back to you shortly..

Regards,
Team Croma

Dear Sameer Sudhakar Patil,


Trust your complaint with Croma has been resolved.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear Customer,

Trust your complaint with Croma has been resolved.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.


Sincerely,
Team Croma

I have placed an order of "Croma 3G Tablet" Croma Retail on 14th Oct. Order Number: 220933 (Ref. No.:SLE006EC0005892) After 5 days my product has not dispatched. So, I have contact the customer care they said we are processing your order so please wait for another 2 days for dispatch. After 7 days, the product is not dispatched. So, I have posted a Complaint on Twitter / Facebook Page of Croma. Then the customer care contact me 21st October onwards and said that my order has been cancelled due to technical issue. What is technical issue? The 3G tablet is Croma brand, then why should you cancelled the order. After 7 days only you can find out the technical issue? If you don't have the stock then why are you offering on this tablet? Giving huge offer on Croma Brand Products, but not shipping any product. Just making customer fool to get easy traffic for their website and keeping customers money for the month. I have asked compensation for cancelled the order without any reason. They are refused to give it and said we are refunding my amount. 21st OCT onwards my order has been cancelled. But still they are NOT returning my money? I have contact through Facebook / Twitter / CC Number. They are not replying on facebook and twitter. Customer Care person said we will make a update and call within 24 hrs. But no one is making the call. Fully fraud business. Just think how many days they will take for refund the amount! Just keeping my money for 3 weeks without any reason. Please guys don't purchase anything from CROMA, then you will get really disappointed. I need my money immediately, refund my money immediately. If you have failed then I have decided to file complaint on Consumer Court. I have recorded all the Calls of your customer care speech, facebook conversation / twitter conversation at all. Very worst service, never use croma again in the future.

http://www.consumercomplaints.in/croma-not-refunding-my-money-please-dont-buy-fr...⇄

How much more feed back does Croma need to improve?

This has become a joke.

Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.


Sincerely,
Team Croma

[protected]

Dear Arvind,

Please share us your contact/invoice number, we will forward your complaint to respective team.

Sincerely,
Team Croma

Dear Laxmish 10,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear Laxmish 10,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear Laxmish 10,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

If you wish to get in touch with us for any purpose, please feel free to call us on[protected] or just SMS to 56677 and we will call you back.

Thank you,
Team Croma

Dear Arun Jagtiani,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear Arun Jagtiani,

Hope your concerned has been addressed.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear kiranbhoi,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

Thank you for leaving your contact details with us. We will get back to you shortly.

Regards,
Team Croma

Dear kiranbhoi,

Trust your complaint with Croma has been resolved.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear somsathi,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

Thank you for leaving your contact details with us. We will get back to you shortly.

Regards,
Team Croma

It's ridiculous that it is taking 2 months of time. Please let us know if you cant make it. I would proceed legally.

Still no one has addressed this issue.

Dear somsathi,

Trust your complaint with Croma has been resolved.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear zubaire50,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear zubaire50,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear Zubaire50,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

If you wish to get in touch with us for any purpose, please feel free to call us on[protected] or just SMS to 56677 and we will call you back.

Thank you,
Team Croma

Deardakshata1979,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

Thank you for leaving your contact details with us. We will get back to you shortly.

Regards,
Team Croma

Dear dakshata1979,


Trust your complaint with Croma has been resolved.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@cromaretail.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.
Sincerely,
Team Croma

Dear Rishi Rajgarhia,

Thank you for your feedback.

At Croma our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

Thank you for leaving your contact details with us. We will get back to you shortly.

Regards

Team Croma

Dear Customer,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear XYZ

Hope your concern has been addressed.

For any further queries or feedback, do feel free to call us on[protected] or e-mail us at [protected]@croma.com

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear Customer,


Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Dear Dtabib,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.

Complete satisfaction of our customers is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

Hi Croma Team,
I have already written to Vikrant Pal (Head Ops) and Avijit Mitra (CEO Croma ) but as the Croma legacy continues no reply from them too.
The AC is still with you guys for the last 24 DAYS, hopefully i maybe the only one, thus it will be easy for you to find out my details from the complaint tickets not being closed yet.
Moreover getting a half hearted sorry from you guys is not going to erase one month of mental agony and torture. If you guys realise it has affected my work performance too.
You guys are beyond repair and there is no other option than filing a complaint at the consumer court.
Regards
Dhanashree Tabib

Dear Dtabib,


We would like to get in touch with you. Request you to share with us your contact details (phone number or registered e-mail id) to allow us to get back to you.


Sincerely,
Team Croma

Dear Dhanashree,

Thank you for your feedback.

At Croma our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

If you wish to get in touch with us for any purpose please feel free to call us on[protected] or just SMS to 56677 and we will call you back.

Thank you

Team Croma